editorial/ cover story - Air World
editorial/ cover story - Air World
editorial/ cover story - Air World
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AVIATION NEWS<br />
arrangement of the Embraer E-<br />
Jets, with four seats per row, two<br />
on each side of the aisle and no<br />
middle seat.<br />
Conviasa is the eleventh member<br />
of the E-Jet family of customers<br />
in Latin America and the<br />
Caribbean. The company<br />
currently offers 14 domestic and<br />
9 international flight destinations.<br />
Embraer forecasts that the Latin<br />
American and Caribbean market<br />
will grow an average of 7% a<br />
year over the next 20 years,<br />
higher than the 5% global<br />
average.<br />
On October 28, Latvian national<br />
airline airBaltic will enter the<br />
winter season with an increased<br />
number of flights in its network<br />
spanning Europe, Middle East,<br />
and Russia/CIS.<br />
Martin Gauss, Chief Executive<br />
Officer of airBaltic: “Our robust<br />
airBaltic ReShape programme<br />
has helped us to achieve positive<br />
results in the high season in<br />
summer. Our winter flight<br />
programme has been very<br />
carefully considered, to preserve<br />
what we achieved in the summer,<br />
while at the same time<br />
maintaining and improving a<br />
vital air infrastructure for both<br />
business and leisure travellers to<br />
and from Riga or any other of our<br />
destinations.<br />
We have improved our service on<br />
the routes where demand and<br />
results are strong. Compared to<br />
last winter, we offer better<br />
connections by growing the<br />
number of flights to cities where<br />
airBaltic passengers can make<br />
single day trips. Numerous<br />
destinations in Western Europe,<br />
Scandinavia, Benelux, Russia,<br />
Ukraine and the Baltic region, are<br />
served multiple times every day,<br />
and we have strengthened this<br />
service for the coming winter.<br />
Major airports and important<br />
regional centres in Europe,<br />
Scandinavia and CIS will also see<br />
flights added for the convenience<br />
of our business customer, while<br />
leisure travellers will enjoy better<br />
service for ski holidays, winter<br />
sun, and city breaks.”<br />
SriLankan<br />
wins ‘Best in<br />
Region’ APEX<br />
Award<br />
SriLankan <strong>Air</strong>lines’ entry, among<br />
an elite list of world airlines that<br />
vied for Passenger Choice<br />
Awards of the <strong>Air</strong>line Passenger<br />
Experience Association (APEX)<br />
in USA, won the award for Best<br />
in Region: Asia & Australasia, at<br />
a gala ceremony in Long Beach,<br />
California, 17th September,<br />
2012.<br />
The ceremony was held during<br />
the APEX 2012 EXPO at the<br />
Long Beach Convention Centre<br />
from 17-20 September, the<br />
premier venue for exhibitors to<br />
showcase new products and<br />
innovations that will improve the<br />
airline cabin environment and<br />
enhance the air travel experience.<br />
APEX, which was formally<br />
known as the <strong>World</strong> <strong>Air</strong>line<br />
Entertainment Association<br />
(WAEA) based in New York, is a<br />
premier global association<br />
management firm with<br />
representation in USA, Europe,<br />
China, Middle East and Asia.<br />
APEX annually celebrates<br />
outstanding inflight services,<br />
products, innovations of airlines<br />
and vendors committed to<br />
improve the airline passenger<br />
experience worldwide.<br />
Having won a prestigious award<br />
for Best in Region – Asia &<br />
Australasia competing with<br />
finalists Cathay Pacific <strong>Air</strong>ways,<br />
Singapore <strong>Air</strong>lines, Kingfisher<br />
<strong>Air</strong>lines and <strong>Air</strong> New Zealand,<br />
SriLankan was also placed in the<br />
finals of three other categories:<br />
‘Best Overall Passenger<br />
Experience (Up to 50 IFE<br />
equipped in Fleet)’, ‘Best Inflight<br />
Video’, & ‘Best Food &<br />
Beverage’.<br />
“Winning an APEX Passenger<br />
Experience award underlines our<br />
commitment to our passengers<br />
and the airline’s continued<br />
pursuit of excellence to achieve<br />
our goal in providing the best<br />
experience inflight. The award is<br />
of great value to us, as the<br />
endorsements come from the<br />
passengers themselves” said<br />
SriLankan <strong>Air</strong>lines’ Chief<br />
Executive Officer, Kapila<br />
Chandrasena.<br />
The elite list of airlines that won<br />
APEX awards in other categories<br />
included, Emirates, Singapore<br />
<strong>Air</strong>lines, Virgin America, South<br />
African <strong>Air</strong>ways, Virgin Atlantic,<br />
Southwest <strong>Air</strong>lines, Norwegian<br />
& Kingfisher <strong>Air</strong>lines.<br />
“The awards this year are the<br />
result of an impressive turnout on<br />
the passenger side, as well as the<br />
continued efforts of airlines to<br />
stand out as the leaders in<br />
passenger experience,” said<br />
Dominic Green, APEX Events &<br />
EXPO Chair and Senior Director<br />
for Client Services at Spafax.<br />
“We congratulate our winners<br />
and look forward to the continued<br />
success of this program.”<br />
While the 2012 Passenger Choice<br />
Awards campaign closed on 30th<br />
June 2012, the 2013 awards cycle<br />
is now open to passengers, who<br />
are encouraged to express their<br />
views on what is on offer to make<br />
their inflight experience<br />
worthwhile.<br />
Bombardier<br />
Expands Sales<br />
and Marketing<br />
Support in the<br />
Americas With<br />
Dallas Office<br />
TORONTO, ONTARIO--<br />
AIR WORLD Octoberr 2012-12