CONNECTIONS_64-e
R&M specialist magazine CONNECTIONS no. 64
R&M specialist magazine CONNECTIONS no. 64
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Success<br />
«A Really Good<br />
Data Center Services Solution»<br />
050.7305<br />
Time pressure, lack of material, spontaneous changes of plan, complex IT<br />
infrastructures and sensitive migrations. These are the daily challenges faced<br />
by the team at Joyce Solutions.<br />
Joyce Solutions does not shy away from<br />
challenges when it comes to managing IT<br />
infrastructure projects. They deliver first<br />
class data center services internationally<br />
from their base just outside central London<br />
in Chelmsford, Essex, in the UK. They have<br />
fought through Brexit, mastered the global<br />
pandemic and, despite the dynamic growth<br />
in the market, have always managed to keep<br />
a clear view of what is happening in the data<br />
center space.<br />
«One of the biggest challenge since Brexit, is<br />
the availability of materials which have lead<br />
times which are difficult to manage,» says<br />
Managing Director Paul Joyce.<br />
«At Joyce Solutions, we have to remain agile<br />
as today’s customers plan more quickly and<br />
decision making is more spontaneous. With<br />
challenging lead times on materials, the entire<br />
design of a solution often has to be adapted at<br />
the last minute to ensure we deliver on time.»<br />
Creating relationships<br />
Joyce Solutions is committed to ensuring<br />
that customer standards are met at all times.<br />
These are often companies in the legal and<br />
financial sectors that place great demands on<br />
network and data center infrastructure. «We<br />
always want to guarantee that customers<br />
everywhere have high-quality, reliable equipment<br />
and an infrastructure they can trust and<br />
manage easily», says Paul Joyce.<br />
In order to achieve clients’ goals, Joyce<br />
Solutions work with a close support network<br />
of trusted suppliers. Paul Joyce explains his<br />
business model as follows: «It’s about creating<br />
long-term relationships and supporting customers.<br />
We always focus on a solution-oriented,<br />
feasible approach. Following a needs<br />
assessment, in which we ask why the customer<br />
needs a certain number of connections and<br />
Why R&M?<br />
– Ready for delivery, round-the-clock<br />
service<br />
– Solution-oriented, quality-conscious<br />
– Easy-to-install products<br />
– Specialist support, training<br />
14 | <strong>CONNECTIONS</strong> 04|2023–<strong>64</strong>