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R&M specialist magazine CONNECTIONS no. 64

R&M specialist magazine CONNECTIONS no. 64

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Success<br />

«A Really Good<br />

Data Center Services Solution»<br />

050.7305<br />

Time pressure, lack of material, spontaneous changes of plan, complex IT<br />

infrastructures and sensitive migrations. These are the daily challenges faced<br />

by the team at Joyce Solutions.<br />

Joyce Solutions does not shy away from<br />

challenges when it comes to managing IT<br />

infrastructure projects. They deliver first<br />

class data center services internationally<br />

from their base just outside central London<br />

in Chelmsford, Essex, in the UK. They have<br />

fought through Brexit, mastered the global<br />

pandemic and, despite the dynamic growth<br />

in the market, have always managed to keep<br />

a clear view of what is happening in the data<br />

center space.<br />

«One of the biggest challenge since Brexit, is<br />

the availability of materials which have lead<br />

times which are difficult to manage,» says<br />

Managing Director Paul Joyce.<br />

«At Joyce Solutions, we have to remain agile<br />

as today’s customers plan more quickly and<br />

decision making is more spontaneous. With<br />

challenging lead times on materials, the entire<br />

design of a solution often has to be adapted at<br />

the last minute to ensure we deliver on time.»<br />

Creating relationships<br />

Joyce Solutions is committed to ensuring<br />

that customer standards are met at all times.<br />

These are often companies in the legal and<br />

financial sectors that place great demands on<br />

network and data center infrastructure. «We<br />

always want to guarantee that customers<br />

everywhere have high-quality, reliable equipment<br />

and an infrastructure they can trust and<br />

manage easily», says Paul Joyce.<br />

In order to achieve clients’ goals, Joyce<br />

Solutions work with a close support network<br />

of trusted suppliers. Paul Joyce explains his<br />

business model as follows: «It’s about creating<br />

long-term relationships and supporting customers.<br />

We always focus on a solution-oriented,<br />

feasible approach. Following a needs<br />

assessment, in which we ask why the customer<br />

needs a certain number of connections and<br />

Why R&M?<br />

– Ready for delivery, round-the-clock<br />

service<br />

– Solution-oriented, quality-conscious<br />

– Easy-to-install products<br />

– Specialist support, training<br />

14 | <strong>CONNECTIONS</strong> 04|2023–<strong>64</strong>

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