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A CHAT WITH THE CHAIRMAN<br />

During a visit to the TCA’s Arlington, Virginia, headquarters, Williams took time out for an impromptu photo shoot with members of the association’s staff.<br />

ensure their drivers and employees are satisfied with the<br />

opportunities they have in front of them?<br />

It takes work to understand what an employee is looking to get out<br />

of their relationship with a company. In the truckload market, there is so<br />

much diversity in our driving jobs alone — there are long haul jobs, local<br />

jobs, and regional jobs. There are loads that require significant physical<br />

demands for unloading, while other loads are virtually no-touch. Some<br />

freight is so time-sensitive that it may shut down a factory if it is late,<br />

while other freight may sit for weeks after delivery. There are companies<br />

that supply the newest high-tech equipment, and there are those that buy<br />

equipment that has already been around the block a few times. Some<br />

routes run though the open roads of the Midwest, while others may run<br />

through gridlocked mega-metropolitan cities. There are cold-weather<br />

climates and climates that are blazing hot.<br />

Depending on the combination of those factors, our drivers are going to<br />

have different expectations for compensation, benefits, and opportunities<br />

for personal growth. After accounting for all the workplace variables, I<br />

believe it really comes down to relationships. Communicating well, being<br />

available, listening to concerns, setting clear expectations, following<br />

through on what you say you will do, and showing genuine concern will<br />

always yield positive results. There are no one-size-fits-all problems, and<br />

there are no one-size-fits-all solutions. However, there are some best<br />

practices in how we treat people that will resonate no matter what.<br />

Earlier this year TCA, along with a handful of other<br />

industry groups, came together to form the Clean Freight<br />

Coalition. As the nation progresses along the road to zero<br />

emissions, concerns about the time line and the feasibility<br />

of developing technology remain. What progress has the<br />

coalition made in addressing these concerns?<br />

I have said and written much about this topic over the last few months.<br />

Should the current proposed rules and time lines stand, this could be one<br />

of the single biggest transformational events in the history of our industry.<br />

I am not trying to be dramatic — that is just how I see it. One of our<br />

challenges is that the rules keep changing, sometimes for the good but<br />

oftentimes, not so much. The Clean Freight Coalition has gotten off to a<br />

slower start than many of us wanted, but you should expect to hear and<br />

see more from this group in the coming months. With multiple federal and<br />

state government agencies involved that are not in sync, it creates some<br />

very challenging dynamics. In addition, the entire subject has become<br />

strongly partisan, so the difficulty level rises again. This issue is too<br />

important for our industry. We certainly want to do our part in preserving<br />

clean air and clean water, but these rules have to work for our industry.<br />

Rest assured that we will be fighting hard to make sure that whatever<br />

happens won’t put the nation’s supply chain in jeopardy.<br />

The annual TCA Officers’ Planning Meeting is something<br />

participants look forward to each year, not just for fun<br />

and fellowship, but also for the chance to brainstorm<br />

about issues facing the trucking industry. Please share a<br />

little bit about this year’s meeting.<br />

Sponsored by Mcleod software / McLeodSoftware.com / 877.362.5363<br />

26 Truckload Authority | www.Truckload.org TCA SEPTEMBER/OCTOBER 2023

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