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Thetrucker.com BUSINESS<br />

SEPTEMBER 2023 • 17<br />

Does your ‘full coverage’<br />

insurance have you fully covered?<br />

INSURANCE<br />

INSIGHTS<br />

DEBORAH GRAVES<br />

OOIDA TRUCK INSURANCE<br />

DEPARTMENT<br />

FACTORING cont. from Page 15<br />

OOIDA truck insurance agents get calls<br />

every day from drivers who are asking for<br />

full coverage. Once the agent asks a few<br />

questions, it turns out these callers just want<br />

what is legally and contractually required.<br />

For many, “full coverage” includes<br />

Physical Damage coverage. However, most<br />

folks don’t realize that a variety of optional<br />

coverages are available, and a combination<br />

may be needed to ensure a driver is fully<br />

covered.<br />

For example, if your truck develops a<br />

mechanical problem and you end up stranded<br />

on the side of the road, there’s a coverage<br />

for that. It’s called Roadside Breakdown<br />

coverage. You could be reimbursed for the<br />

tow to the nearest qualified repair facility<br />

and/or for the labor costs of roadside<br />

assistance, up to the policy limit (parts not<br />

included).<br />

If you find you can’t operate your vehicle<br />

because of a covered loss under your Physical<br />

Damage policy, Rental Reimbursement<br />

coverage will provide reimbursement for a<br />

rental vehicle. Check with an agent about<br />

maximum coverage limits.<br />

If you haul for a shipper or motor carrier<br />

that requires you to be responsible for<br />

damage to their trailer while you are pulling<br />

it, you can add Trailer Interchange coverage.<br />

If you have an accident that results in<br />

a total loss and you find yourself upsidedown<br />

on a vehicle loan, you can put your<br />

mind at ease by opting for Gap Insurance.<br />

This coverage provides protection for the<br />

difference between a loan payoff and the<br />

market value in the event of a total loss by<br />

collision, and it’s available for both tractors<br />

and trailers.<br />

If you have a brand-new tractor and are<br />

the first owner, you might want to consider<br />

Limited Depreciation. During your first<br />

few years of ownership, your truck’s value<br />

will depreciate considerably. Limited<br />

depreciation will virtually eliminate the<br />

depreciation in the event of a covered loss.<br />

If you want your personal items protected,<br />

you should ask your agent about Personal<br />

Property coverage.<br />

You already know that being down<br />

because of an accident can cause you some<br />

financial hardship. Optional Downtime<br />

coverage provides additional protection for<br />

those times when your truck is down for<br />

repairs following a covered physical damage<br />

claim.<br />

Supplemental Towing & Clean-up<br />

coverage can help with the cost of removal of<br />

debris and cleanup of the immediate vicinity<br />

of an accident following a covered loss as<br />

well as providing coverage to tow away your<br />

truck and/or trailer.<br />

Be sure to reach out to your agent to<br />

discuss your options.<br />

You can reach an OOIDA truck insurance<br />

agent Monday through Friday, from 7:30 a.m.<br />

to 5:30 p.m. CST, at 800-715- 9369.<br />

Do you have an insurance topic you would<br />

like to know more about? If so, email us at<br />

insuranceinsights@ooida.com. We will be<br />

covering a new topic each month and will do<br />

our best to address everyone’s questions. 8<br />

to receive payment quickly instead of waiting<br />

30 to 40 days.”<br />

Smartphone technology has helped<br />

factoring grow in popularity.<br />

“Drivers find it easier to use their phones<br />

to access their information instead of going<br />

through longer processes like submitting an<br />

invoice … during a truck stop,” Hamade said,<br />

adding that more drivers are using factoring<br />

companies to manage their accounting<br />

functions, from invoicing to collections.<br />

“Thanks to factoring, truckers have more<br />

time and ease to focus their attention on<br />

other areas of the business,” Hamade said.<br />

“At RoadEx, our ‘for truckers by truckers’<br />

mantra guides how we support our customers<br />

and we’re always looking for ways to scale our<br />

services to further meet the needs of drivers,<br />

Hamade said. “As our industry navigates<br />

through a challenging trucking recession,<br />

rates are lower than ever and payments are<br />

higher, which makes it hard for drivers to<br />

have positive cash flow. RoadEx RapidPay will<br />

directly address this pain point for owneroperators<br />

who need to pay their drivers or<br />

pay for emergency repairs.”<br />

He describes RoadEx RapidPay as a “onestop<br />

shop” for owner operators.<br />

“Factoring funds can go toward a client’s<br />

insurance, or fuel without dealing with<br />

multiple vendors. Trust and transparency are<br />

key components to a great owner-operator<br />

and factoring partner relationship,” Hamade<br />

said. “At RoadEx, we have dedicated and<br />

knowledgeable account representatives, who<br />

work to help truckers get reasonable rates<br />

and top-notch customer service.”<br />

When looking for a factoring company,<br />

owner-operators should do their research<br />

and be familiar with the services provided, as<br />

well as the company’s reputation.<br />

“Whether it’s hidden fees or the amount of<br />

time it takes to receive funds, it’s important<br />

for owner-operators to do their research on<br />

a factoring company by checking reviews<br />

and making calls,” Hamade said. “Doing the<br />

research prior to a contract commitment<br />

will help trucking companies find the right<br />

factoring partner to support their business.”<br />

8<br />

FLEETWORTHY CLOSE-UP<br />

Human interaction is key for successful use of ELDs<br />

An electronic logging device (ELD) is the<br />

best tool available to capture HOS data<br />

and measure against the HOS minimums<br />

set by the Federal Motor Carrier Safety Administration<br />

(FMCSA). These devices are<br />

relied on heavily in our industry to act as<br />

the de facto HOS clock, referred to in audits,<br />

roadside inspections and litigation.<br />

HOS rules are specific, and are expected<br />

to be followed. Because of this, ELD manufacturers<br />

design their devices so that the<br />

required information can easily be accessed<br />

by fleet operators as well as law<br />

enforcement.<br />

FALSE SENSE OF SECURITY?<br />

But what if that ELD is not painting an<br />

accurate picture of compliance or risk and<br />

instead is providing a false sense of security<br />

for your fleet? Are you depending on<br />

your ELD to manage your HOS, or are you<br />

an active participant in the process? There<br />

is no doubt ELDs make it easier to track<br />

HOS data — however, that data still needs<br />

to be analyzed and managed by a safety<br />

professional.<br />

According to the CSA enforcement program,<br />

HOS violations in 2022 accounted<br />

for three of the Top 10 violations resulting<br />

in out-of-service (OOS) orders, including<br />

No Logs When Required (No. 2) and<br />

False Logs (No. 3). The top HOS violations<br />

include exceeding the 11- or 14-hour limits,<br />

not taking 10 hours off and false logs.<br />

These statistics reveal that management<br />

is relying too heavily on ELDs and should<br />

start manually reviewing logs daily and<br />

hold their drivers accountable for following<br />

HOS rules.<br />

HAVE ELDS IMPROVED SAFETY?<br />

This is a hard question to answer because<br />

of factors such as the COVID-19<br />

pandemic, which resulted in several HOS<br />

exceptions, as well as the HOS changes<br />

made in 2020. However, if you look at the<br />

most recent data (October 2022) published<br />

by the FMCSA regarding crashes<br />

involving fatality or injury, it shows ELDs<br />

are not effective as “safety devices” on<br />

their own. In fact, rates for “accidents by<br />

100 million miles” have actually increased<br />

since the ELD mandate went into effect in<br />

2017. In 2019, this figure actually increased<br />

10% from 2016 — the year before the ELD<br />

mandate was enforced.<br />

This proves that relying strictly on ELD<br />

data is not an effective HOS management<br />

tool for your company or the public safety.<br />

Considering the cost of implementing<br />

these devices, one would expect to have<br />

an ROI that can be pointed to, specific to<br />

reduction in accidents/injuries/fatalities.<br />

Instead, an increase in accidents, risk<br />

and significant lawsuits have proliferated<br />

SPONSORED CONTENT<br />

as indicated in the average size of verdicts<br />

since the ELD mandate went into effect.<br />

According to a study by the American<br />

Transportation Research Institute (ATRI),<br />

HOS was a significant factor in 95% of “nuclear”<br />

verdict cases. In many of these cases,<br />

the driver’s HOS were clearly in violation,<br />

and the motor carrier was found to be responsible<br />

and/or negligent.<br />

MANAGE THE DATA<br />

How a motor carrier manages their drivers’<br />

ELD compliance — including reports,<br />

trends and data output — is critical to going<br />

beyond the minimum requirements<br />

while not falling victim to complacent<br />

compliance. Are you equipped to manage<br />

all elements of the FMCSA’s HOS compliance<br />

regulations without assistance? If an<br />

audit is called tomorrow, how confident<br />

are you that you’d receive a satisfactory<br />

rating? Would your feeling of confidence<br />

increase knowing you had a partner in<br />

compliance that has the experience and<br />

tools needed to provide support?<br />

Fleetworthy Solution’s team of subject<br />

matter experts and their intelligent compliance<br />

platform, CPSuite, can decipher all<br />

the information coming from your ELDs,<br />

identify trends and actionable data, and<br />

provide recommendations to improve<br />

your safety department and your overall<br />

standing within the HOS Basic.. Each<br />

driver’s HOS records are at your fingertips,<br />

along with the ability to manage other<br />

safety-regulated and risk-minimizing requirements<br />

such as DVIR/EVIR, maintenance<br />

records and driver qualification<br />

records.<br />

Having these resources at your disposal<br />

allows you to focus on the right areas and<br />

free up time to maintain the personal interaction<br />

needed with one of your most<br />

valuable resources — your drivers. With<br />

Fleetworthy Solutions, you’ll go beyond<br />

the minimum standards of compliance.<br />

Reach out for a demo of our industry<br />

leading products and services and see for<br />

yourself what going “Beyond Compliant”<br />

can do for your organization. Together, we<br />

can help minimize the number of daily accidents<br />

one driver at a time!<br />

For information, visit fleetworthy.com<br />

or email marketing@fleetworthy.com.

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