Business Action | Autumn 2023
Autumn 2023 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes the event guide to BBxpo Bideford business exhibition on 26 October 2023, articles on businesses in Bideford, local business directory listings plus a pull-out supplement on the business benefits of print publications in partnership with Zarywacz.
Autumn 2023 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes the event guide to BBxpo Bideford business exhibition on 26 October 2023, articles on businesses in Bideford, local business directory listings plus a pull-out supplement on the business benefits of print publications in partnership with Zarywacz.
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usiness<br />
ACTION<br />
north enterprise<br />
devon<br />
growth<br />
innovation<br />
news & views<br />
Online @ business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | News updates @ business-action.co.uk
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ii<br />
business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
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HEADER<br />
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business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action<br />
iii
CONTENTS HEADER NEWS<br />
Vol 5 Issue 3 – <strong>Autumn</strong> <strong>2023</strong> – distribution 2,400<br />
WELCOME<br />
Robert Zarywacz<br />
Editor & Publisher<br />
t: 07971 176044<br />
e: robertz@business-action.co.uk<br />
We’re looking forwardto<br />
distributingthisautumnissue<br />
of<strong>Business</strong><strong>Action</strong>magazineat<br />
Devon<strong>Business</strong>Showin<br />
Plymouthon11Octoberand<br />
BBxpoinBidefordon26<br />
October–page 12.<br />
AUTUMN <strong>2023</strong> CONTENTS<br />
Theseeventsofferhuge<br />
opportunitiestomeetnew<br />
peopleandtodiscoverthewide<br />
rangeofsupportavailableto<br />
businesses–muchofitfree.<br />
Invest one day<br />
Inthischallengingeconomy,<br />
weurgeallbusinessestotake<br />
advantageofanysupport<br />
availabletoyoutodevelopnew<br />
skills,improveprocessesand<br />
investinequipment.<br />
Weunderstandthefeeling<br />
thatyouhavetospendallday<br />
inyourbusinesswhentimes<br />
arehard,butitcouldbeworth<br />
closingyourbusinessforafew<br />
hoursoradaytovisitBBxpoto<br />
findthehelpyouneed.<br />
Andontopofthat,enjoythe<br />
freenetworkinglunchsupplied<br />
byNorthDevonHogRoast.<br />
Welookforwardtomeeting<br />
youatBBxpo!<br />
Printed in North Devon..................................................................................... iv<br />
Apps support UK festivals.............................................................................. 1<br />
Fund opens for business grants from £2,500 to £25,000.................. 1<br />
<strong>Business</strong> Boost returns................................................................................... 1<br />
Rebrand for established local insurance firm........................................ 2<br />
Manufacturer funds medical equipment for two local charities ... 2<br />
Directory: Find products and services..................................................... 3<br />
Environmental programme seeks transport support......................... 4<br />
Growth for bullion company.......................................................................... 5<br />
Friendly boxing club open to all................................................................... 5<br />
Buying local is key to maintaining high streets.................................... 6<br />
South West manufacturers see mixed picture....................................... 6<br />
New gallery promotes North Devon artists............................................. 7<br />
Removing the stress from moving home................................................. 7<br />
Re-igniting the spark......................................................................................... 8<br />
Pull-out Print Communications supplement<br />
Antiques & upcycling: a special shopping experience...................... 10<br />
Traders work to revitalise historic Pannier Market.............................. 11<br />
BBxpo event guide<br />
BBxpo introduction .......................................................................................... 12<br />
Local hand roasted coffee from Croyde Coffee.................................... 12<br />
Free networking lunch from North Devon Hog Roast........................ 13<br />
Growth fund supports starting and scaling up..................................... 14<br />
Digital business advisers offer one-to-one support........................... 14<br />
Free training for entrepreneurs, small businesses & employees. 14<br />
At the very best sports events...................................................................... 15<br />
BBxpo exhibitors................................................................................................ 16<br />
The team at Jamaica Press who print <strong>Business</strong> <strong>Action</strong> magazine<br />
Printed in North Devon<br />
<strong>Business</strong> <strong>Action</strong> exists to support businesses in North Devon and we<br />
aim to use local suppliers wherever we can. We are delighted that<br />
the magazine is now printed by Jamaica Press in Bideford. This<br />
helps us maintain the circular economy with revenue paid by<br />
advertisers directed back to another local business. Editor Robert<br />
Zarywacz recently chatted to Jamaica Press’s Paul Mitchell about its<br />
printing services.<br />
Jamaica Pressofficially<br />
startedin1961,althoughits<br />
originsareintheprinting<br />
servicesprovidedbyHenry<br />
Mitchell,whostartedasan<br />
apprenticecompositorwith<br />
theDorsetCountyChronicle<br />
in1922.Henrylaterranthe<br />
sub-postofficeinHartland<br />
wherehealsobeganprinting.<br />
Acquiringatreadleplaten<br />
printer,heinstalledthisinthe<br />
recentlyclosedJamaicaCafé,<br />
whichhadbeenownedbyan<br />
officeronHMSJamaica.And<br />
soJamaicaPresswasborn.<br />
Thebusinesshasbeen<br />
carriedonovertheyearsby<br />
Henry’sson,Philip,whostill<br />
worksinit,whilegrandson<br />
Paulnowheadsthecompany.<br />
Paul’sdaughter,Kathryn,now<br />
representsafourthgeneration<br />
atJamaicaPress.<br />
Whiletheprintindustry<br />
hasexperiencedmassive<br />
changeoverthepast40years<br />
astechnologyrevolutionised<br />
manyoftheprocesses,Paul<br />
Mitchellbelievesthecompany’s<br />
successisbasedonpeople.<br />
“Weprovideaverypersonal<br />
service,”saysPaul.“Wepride<br />
ourselvesontherebeinga<br />
personattheendofaphone.”<br />
Paulalsobelievesthatprint<br />
continuestoofferunique<br />
advantagestobusinesses.<br />
“It’sreal.Whenitarrivesin<br />
yourhand,yougiveit<br />
attention.Ithasatactile<br />
natureandsomematerials<br />
havealovelyfeeling.”<br />
JamaicaPressappliesits<br />
knowledgeandappreciationof<br />
printtoproducematerialsfor<br />
itscustomersonawidevariety<br />
ofup-to-dateequipment–<br />
includingfour-colour,twocolourandsingle-colour<br />
pressesandaletterpress<br />
machine–nowbasedat<br />
MamburyMoorEstate,<br />
BucklandBrewer.<br />
Servicesincludehigh<br />
qualitylithoprintingand<br />
digitalprinting,aswellas<br />
largeformatprintingfor<br />
banners,point-of-saleposters<br />
andsignage.Designservices<br />
areavailabletocreatelogos<br />
andbrands,andallinksare<br />
vegetablebasedandallpaper<br />
FSCgrade.JamaicaPressalso<br />
suppliesofficesuppliesand<br />
furniture,promotionalitems<br />
andpersonalprotection–<br />
anythingyouwantprinted.<br />
■ Details01237452333or<br />
jamaicapress.co.uk<br />
Editing & design by<br />
Web site | business-action.co.uk<br />
Online version | business-action.uk<br />
t: 07971 176044<br />
Printed by<br />
© Need it Find it <strong>2023</strong>. All information in this magazine is published in good faith. Any views expressed are not necessarily those of the publisher, Need it Find it. Articles<br />
included in this supplement do not constitute business advice. Readers are strongly recommended to seek advice from an appropriate professional before taking any action<br />
on any topic discussed in the supplement and to check full terms and conditions of any products or services promoted in advertisements.<br />
iv<br />
business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
How do youkeepuptodate<br />
withyourfavouritefestivals<br />
andevents?AndrewMarshall<br />
ofDigitwellhopesyou’llfindit<br />
aloteasierwiththelaunchof<br />
twinappstohelpfestival<br />
organisersandattendeesgetthe<br />
bestoutofevents.<br />
MapYourEventistheweb<br />
applicationforfestival<br />
organiserstopublishalltheir<br />
eventinformationinone<br />
convenientlocation,thenpush<br />
itouttothemobileappfor<br />
festival-goerstofindanduse.It<br />
includesinteractivemaps,<br />
eventlists,real-timeguides,<br />
socialmediapostsandpush<br />
notificationsforuserssothey<br />
seethelatestnewsoftheevent.<br />
FindYourEventisan<br />
AndroidandiOSmobileapp<br />
forfestival-goerstodownload<br />
anduseforfreetosearchfor<br />
festivals,‘join’themonline,find<br />
alltheeventsandactivitiesthat<br />
interestthemandcreatea<br />
personalscheduleofthosethey<br />
wanttoattend.<br />
Together,theappsaimto<br />
provideadeeperlevelof<br />
informationandinteractivity<br />
forfestival-goers.Forexample,<br />
guidescanofferinsidertipson<br />
must-seeattractionsand<br />
recommendationsfornearby<br />
amenities.Theycanalsohelp<br />
attendeesnavigatefestival<br />
groundsmoreeasilyto<br />
personalisetheirexperience<br />
andmaximiseenjoyment.<br />
Theappsalsoprovide<br />
organiserswithmanagement<br />
toolstostreamlinefestival<br />
operationsandenhance<br />
attendeeexperiences.Analytics<br />
monitorfestivals’performance<br />
andaudienceengagement<br />
throughattendancedata,<br />
sessionpopularity,sponsor<br />
engagement,attendeebehaviourandpost-eventsurveys.<br />
Organiserscanusethisdatato<br />
supportdecisionsondeveloping<br />
andimprovingfutureevents.<br />
Digitwellhasdevelopedthe<br />
appsforfestivalsintheUKand<br />
hasstartedpromotingthe<br />
NEWS<br />
Apps support UK festivals<br />
App and technology developers: (from left) apprentice Brandon Barbrook<br />
and Digitwell founder Andrew Marshall<br />
servicetoorganisersworking<br />
ontheir2024events.<br />
Therearethreelevelsof<br />
servicefororganisers:Basic–<br />
freewithminimalfunctionality;<br />
Essential–amonthlyplanfora<br />
singleevent;andPremium–a<br />
monthlyplancoveringmultiple<br />
eventsandincludingafull<br />
rangeoffeatures.Andrewaims<br />
toreturnaproportionofthe<br />
profitsgeneratedbytheappsas<br />
fundingforfestivals.<br />
Andrewstartedspecialising<br />
inmobileappsin2016in<br />
Bedfordshireandnowruns<br />
DigitwellinHolsworthy.Heis<br />
supportedbyapprentice<br />
BradleyBarbrook,whoworks<br />
Rural England Prosperity Fund opens for<br />
business grants from £2,500 to £25,000<br />
Eligible North Devon<br />
businessescanapplyforRural<br />
EnglandProsperityFund<br />
(REPF)grantsofbetween<br />
£2,500and£25,000fromthe<br />
UKGovernment’sUKShared<br />
ProsperityFund(UKPSF).<br />
Thecentralgovernment<br />
grantsarebeingchannelled<br />
throughNorthDevonCouncil<br />
andTorridgeDistrictCouncil<br />
toNorthDevon+,whichis<br />
managingthegrantprocess.<br />
Thegrantsaimtoaddress<br />
productivityandprosperity,<br />
especiallyinruralareas,and<br />
aretargetedatsmalland<br />
microbusinesses,withupto<br />
50employeeswithaturnover<br />
oflessthan£10million.<br />
Thegrantsarefocusedon<br />
threeareas,providingcapital<br />
grantfundingfor:<br />
➤ Small-scaleinvestmentin<br />
microandsmallenterprises<br />
inruralareas–including<br />
netzeroinfrastructurefor<br />
ruralbusinesses,and<br />
diversificationoffarm<br />
businessesoutsideof<br />
agriculturetoencourage<br />
expandingorscalingthose<br />
businesseswherethis<br />
involvesconvertingfarm<br />
buildingstoother<br />
commercialorbusinessuses.<br />
➤ Growingthelocalsocial<br />
economyandsupporting<br />
innovation–aimedat<br />
communitybusinessesand<br />
socialenterprisesonly.<br />
➤ Developingandpromoting<br />
thevisitoreconomy–eg<br />
localattractions,trailsand<br />
tourismproductsmore<br />
generally.<br />
Match funding<br />
Grantsofupto£10,000<br />
generallyrequire20%match<br />
funding,whilethosebetween<br />
£10,001and£25,000require<br />
30%matchfunding.<br />
Checkindividualgrant<br />
descriptionsontheNorth<br />
Devon+websiteforfull<br />
detailsandeligibility,andto<br />
applyforgrants.<br />
Application deadlines<br />
Deadlinesforthe<strong>2023</strong>grant<br />
applicationsareapproaching<br />
withsomealreadyclosingat<br />
theendofSeptemberand<br />
othersopentotheendof<br />
Novemberthisyear.<br />
Furtherroundsof<br />
applicationswillbeinvitedfor<br />
2024–2025atalaterdate.<br />
■ Fordetailsandtoapply<br />
visitnorthdevonplus.co.uk<br />
ondesignaswellasstudyingat<br />
PlymouthUniversity.<br />
Withmorethan30years’<br />
experienceinsoftware<br />
developmentandproject<br />
management,Andrew<br />
understandsthereismoreto<br />
developingasuccessfulapp<br />
thancoding.<br />
“Wehelppeopledevelop<br />
theirideas,”saysAndrew.“We<br />
askwhywouldpeopleusean<br />
appandwhattheclient’s<br />
marketingplanis.”<br />
Andrewhelpseachclientto<br />
exploretheirideatoseeifithas<br />
alreadybeendeveloped,ifit’s<br />
possibleandifitwillmake<br />
money.Thenextstepisto<br />
defineprojectdetails,eghow<br />
longitwilltakeandwhatitwill<br />
cost.Onlyaftersuchtough<br />
questionshavebeenanswered<br />
satisfactorilydoesapplication<br />
developmentstart.<br />
Aswellasmobileapp<br />
development,Digitwellbuilds<br />
completesolutionsusingawide<br />
rangeoftechnologies,<br />
methodologiesandtoolsto<br />
providearobustsolutionto<br />
meeteachclient’sneeds.<br />
FinddetailsofMapYour<br />
Eventatmapyourevent.co.ukor<br />
searchforFindYourEventat<br />
AndroidoriOSappstores.<br />
■ Details01234632232or<br />
digitwell.co.uk<br />
Meet Digitwell at BBxpo<br />
<strong>Business</strong> Boost returns<br />
North Devon+haslauncheda<br />
secondroundofBOOST<br />
supportforsmallbusinesses<br />
acrossNorthDevon.Thisis<br />
fundedbyNorthDevonand<br />
TorridgeDistrictCouncils<br />
throughtheUKShared<br />
ProsperityFund(UKPSF).<br />
BOOSTsupportssmalland<br />
microbusinesses(upto50<br />
employeeswithaturnoverof<br />
lessthan£10m)byproviding<br />
freeone-to-onebusiness<br />
supporttailoredtotheneedsof<br />
eachbusiness.<br />
<strong>Business</strong>esworkwitha<br />
businessadvisortoidentify<br />
projectsandapplyforaSmall<br />
<strong>Business</strong>SupportGrantofup<br />
to£1,500.Thegrantsare<br />
awardedthroughacompetitive<br />
applicationprocesswith<br />
specificeligibilitycriteriaand<br />
require20%matchfunding<br />
fromapplicants.<br />
■ Fordetailsandtoapplyvisit<br />
northdevonplus.co.uk<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 1
Taw Insurance Solutionsis<br />
thenewnameforawellestablishedNorthDevon<br />
insurancebrokerage.<br />
HusbandandwifeKevin<br />
andSarahCobbledickhave<br />
livedtheirwholelivesinthe<br />
area.Kevinusedhismanyyears<br />
ofinsuranceexperienceto<br />
launchthebusinessunderthe<br />
TogetherInsuranceSolutions<br />
bannerin2015andwasjoined<br />
bySarahfull-timein2018.<br />
Therecentrebrandand<br />
officemovetotheNodeat<br />
Roundswellreflectsthefirm’s<br />
expansionwiththearrivalof<br />
newdirector,Stephen<br />
Robinson.Stephentooiswell<br />
establishedintheNorthDevon<br />
insurancesectorandheand<br />
Kevinworkedtogether<br />
previouslyandnowcombine<br />
their50years’experience.<br />
TawInsuranceSolutions’<br />
successisbuiltonprovidinga<br />
responsiveservicetoevery<br />
client,bothcommercialand<br />
personalandwhetherasmall<br />
HEADER NEWS<br />
Rebrand for established<br />
local insurance firm<br />
Taw Insurance Solutions: (from left) Stephen Robinson Sarah Cobbledick<br />
and Kevin Cobbledick<br />
businessoralargecompany.<br />
KevinandStephenstressthe<br />
importanceofmaintaininga<br />
dialoguewithallclients.<br />
“We’relookingforclients<br />
whowantaninsurancebroker,<br />
someonetheycanspeakto,”<br />
saysStephen.“Weworkto<br />
buildarelationshipwiththem<br />
andbecomeanextensionof<br />
theirbusinessbyproviding<br />
insuranceadvice.”<br />
Kevinadds:“Asbrokers,we<br />
buildrelationshipssothat<br />
clientscanspeaktousabout<br />
claims.Wecareaboutthemand<br />
knowhowtogetthebest<br />
solutionsforthem.”<br />
ThisisbackedupbySarah’s<br />
managementofoperationsand<br />
compliancesothateverything<br />
runssmoothly.<br />
TawInsuranceSolutions<br />
offersabroadrangeofcovers<br />
frombusiness,tradesand<br />
constructiontofinancial<br />
protections(directorsand<br />
officers,professionaland<br />
trusteeindemnity,legal<br />
expenses),residentialand<br />
commercialpropertyand<br />
businessmotorinsurance.<br />
Mostimportantly,theteam<br />
isalwayshappytodiscussa<br />
client’sspecificneedstofind<br />
themostappropriateinsurance<br />
solutionforthem.<br />
■ Details01271347147or<br />
tawinsurance.co.uk<br />
Need it<br />
Find it<br />
4 copies of <strong>Business</strong> <strong>Action</strong><br />
magazine posted to you,<br />
12-month online listing<br />
& 4 business listings<br />
for £30 per year<br />
Book at needitfindit.uk<br />
HERE<br />
Manufacturer funds medical equipment for two local charities<br />
The Instrumentation Products<br />
DivisionEurope(IPDE)of<br />
specialistmotionandcontrol<br />
technologiesmanufacturer<br />
ParkerHannifin,hasfunded<br />
medicalequipmentforboth<br />
NorthDevonHospiceand<br />
DevonAirAmbulance.<br />
Thedonationsweremade<br />
throughthecompany’sglobal<br />
‘2022GrantProgram’inwhich<br />
Parkeremployeesselectnonprofitorganisationsintheir<br />
areatoreceivegrantsfromthe<br />
Parker-HannifinFoundation.<br />
The190ParkerIPDEteam<br />
membersinBarnstaplevoted<br />
tosplitthegrantequally<br />
betweenthetwocharities.<br />
Parker’scontribution<br />
enabledNorthDevonHospice<br />
Staff at North Devon Hospice welcomed members of Parker’s IPDE to a<br />
tour of its facility<br />
topurchaseanAccuVein®Vein<br />
Finder.StephenRoberts,chief<br />
executiveatNorthDevon<br />
Hospice,andhisstaffrecently<br />
welcomedParkerteam<br />
membersforafacilitytour,<br />
includingafirst-handlookat<br />
theirnewequipment.<br />
Thetechnologyenables<br />
NorthDevonHospicenurses<br />
toseeareal-timemapof<br />
peripheralveinsontheskin’s<br />
surface,usingahandheld<br />
device.Usingnear-infrared<br />
(NIR)imaging,thenursing<br />
teamcannowaccuratelylocate<br />
veins,minimisebruisingand<br />
reducehealingtime.<br />
“Thenursessayitisahuge<br />
improvementtopatientcare,”<br />
saidRachelParkin,trustand<br />
grantsofficerforNorthDevon<br />
Hospice’sfundraisingteam.<br />
TracyOwen,corporate<br />
engagementmanagerat<br />
DevonAirAmbulance,said:<br />
“ThankstotheParkergrant<br />
wereceived,wewereableto<br />
updateoneofourvideo<br />
laryngoscopes.”<br />
Thisequipmentenables<br />
clinicianstoquicklyproduce<br />
anenhancedviewofapatient’s<br />
airway,especiallyifpartially<br />
blockedoranatomically<br />
difficulttosecure.<br />
■ Detailsparker.com<br />
2 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
DIRECTORY HEADER<br />
ACCOUNTANTS<br />
JD Accountants (South West) Ltd<br />
Barnstaple<br />
t: 01271 378606<br />
Tarka Accounts<br />
Barnstaple<br />
t: 07961 741107<br />
w: tarka-accounts.co.uk<br />
ANTIQUE MAPS & CHARTS<br />
Old Folding Maps<br />
South Molton<br />
t: 01769 573935<br />
w: foldingmaps.co.uk<br />
ARCHITECTS<br />
AGI Architecture<br />
Hatherleigh<br />
t: 01837 811028<br />
w: agi-architecture.co.uk<br />
RGP Architects<br />
Barnstaple<br />
t: 01271 345304<br />
w: rgparchitects.com<br />
BRANDING<br />
BrandLanterns<br />
Barnstaple<br />
t: 01271 372620<br />
w: brandlanterns.co.uk<br />
BREWERY<br />
Combe Brewing Company<br />
Ilfracombe<br />
t: 07973 488409<br />
w: facebook.com/<br />
CombeBrewingCompany<br />
GT Ales<br />
Chivenor<br />
t: 01271 267420<br />
w: gtales.co.uk<br />
BUILDING SUPPLIES<br />
Heritage Cob and Lime<br />
Bideford<br />
t: 01237 477431<br />
w: heritagecobandlime.com<br />
RGB Building Supplies<br />
Branches in Barnstaple, Bideford,<br />
Hatherleigh, Holsworthy,<br />
Ilfracombe, Okehampton, South<br />
Molton, Tiverton<br />
w: rgbltd.co.uk<br />
BUSINESS ADVISORS<br />
Pound Lane Financial Management<br />
North Devon<br />
t: 07801 199671<br />
w: poundlane.co.uk<br />
BUSINESS COACHING<br />
Accelerate <strong>Business</strong> Consultancy<br />
& Solutions<br />
Bude<br />
t: 07865 098253<br />
w: accelerate-business.co.uk<br />
CAR SALES & SERVICING<br />
Blights Motors<br />
Bideford<br />
t: 01237 472282<br />
w: blightsmotors.co.uk<br />
COMMERCIAL PROPERTY<br />
James Doble Commercial<br />
North Devon<br />
t: 01237 424053<br />
w: jd-commercial.co.uk<br />
CONSTRUCTION<br />
Advanced Scaffolding<br />
Barnstaple<br />
t: 01271 321100<br />
w: advancedscaffoldingltd.co.uk<br />
COPIERS & PRINTERS<br />
Clarity Copiers North Devon<br />
Barnstaple & North Devon<br />
t: 01271 374061<br />
w: claritynorthdevon.co.uk<br />
COPYWRITING & MARKETING<br />
Zarywacz<br />
North Devon & UK<br />
t: 01271 879100<br />
w: z2z.com<br />
COUNSELLING & PSYCHOTHERAPY<br />
Devon Counselling Training<br />
Barnstaple<br />
t: 07522 841009<br />
w: devoncounsellingtraining.co.uk<br />
North Devon Counselling<br />
Barnstaple<br />
t: 07872 501606<br />
w: northdevoncounselling.co.uk<br />
DIGITAL & WEB SITES<br />
Kameleon<br />
Barnstaple<br />
t: 01271 375100<br />
w: kameleondigital.uk<br />
Peak Online<br />
Bideford<br />
t: 01237 721256<br />
w: peak-online.uk<br />
DINING<br />
Terrace Tapas & Wine Bar<br />
Ilfracombe<br />
t: 01271 863482<br />
w: terracetapasbar.co.uk<br />
The Royal George<br />
Appledore<br />
t: 01237 424 138<br />
w: trgpub.co.uk<br />
ENVIRONMENT<br />
North Devon Biosphere<br />
North Devon<br />
t: 01392 388647<br />
w: northdevonbiosphere.org.uk<br />
FINANCE<br />
SWIG Finance<br />
North Devon & South West<br />
t: 01872 227 932<br />
w: swigfinance.co.uk<br />
FINANCIAL ADVISERS<br />
D Scott Financial<br />
Bideford<br />
t: 01237 426450<br />
w: dscottfinancial.co.uk<br />
Philip J Milton & Co Plc<br />
Barnstaple<br />
t: 01271 344300<br />
w: miltonpj.net<br />
GARDENING & LANDSCAPING<br />
Gardenscapes Devon<br />
Torrington<br />
t: 07799 478318<br />
w: gardenscapesdevon.co.uk<br />
HEALTH & SAFETY<br />
Safety Supplies Direct<br />
Barnstaple<br />
t: 01271 377558<br />
w: safetysuppliesdirect.co.uk<br />
HOTELS<br />
The Carlton<br />
Ilfracombe<br />
t: 01271 862446<br />
w: ilfracombecarlton.co.uk<br />
INSURANCE<br />
NFU Mutual Barnstaple & Bideford<br />
Barnstaple & Bideford<br />
t: 01271 343592<br />
w: nfumutual.co.uk/agent-offices/<br />
barnstaple<br />
Taw Insurance Solutions<br />
Barnstaple<br />
t: 01271 347147<br />
w: tawinsurance.co.uk<br />
INTERNATIONAL TRADE SUPPORT<br />
International Trade Matters Ltd<br />
Bampton<br />
t: 01398 332881<br />
w: internationaltradematters.com<br />
IT<br />
Lineal Software Solutions<br />
Barnstaple<br />
t: 01271 375999<br />
w: lineal.co.uk<br />
LOCKSMITHS<br />
SW Locksmiths<br />
Holsworthy / Bude<br />
t: 01409 255533<br />
w: swlocksmiths.com<br />
MANAGEMENT CONSULTANCY<br />
Improved Ways<br />
Bideford<br />
t: 07986 558587<br />
w: improvedwayslimited.co.uk<br />
MANUFACTURERS<br />
The Clovelly Soap Company<br />
Clovelly<br />
t: 01237 432280<br />
w: theclovellysoapcompany.com<br />
Smart Manufacturing<br />
Bideford<br />
t: 01237 471977<br />
w: smart-manufacturing.co.uk<br />
Taw Tech<br />
Pottington<br />
t: 01271 377688<br />
w: tawtech.com<br />
MASSAGE & BEAUTY<br />
Essential Bodyworkx<br />
South Molton<br />
t: 01769 574474<br />
w: essentialbodyworkx.co.uk<br />
NETWORKING GROUPS<br />
<strong>Business</strong> Networking in Barnstaple<br />
Barnstaple<br />
t: 0843 289 1339<br />
w: bnibarnstaple.co.uk<br />
North Devon Networking Group<br />
Barnstaple<br />
w: northdevonnetworking.co.uk<br />
Torridge <strong>Business</strong> Networking<br />
Westward Ho!<br />
w: torridgebusinessnetwork.co.uk<br />
OFFICE SUPPLIES<br />
South West Office Supplies<br />
North Devon<br />
t: 01271 889337<br />
w: swofficesupplies.co.uk<br />
PHOTOGRAPHY<br />
We Shoot Any Product<br />
Chivenor<br />
t: 01271 316886<br />
w: weshootanyproduct.com<br />
PRINTING<br />
Jamaica Press<br />
Buckland Brewer<br />
t: 01237 452333<br />
w: jamaicapress.co.uk<br />
RECRUITMENT<br />
Cooper Golding<br />
Barnstaple<br />
t: 01271 349745<br />
w: coopergolding.co.uk<br />
RETAILERS<br />
Black Wall Street London<br />
Barnstaple<br />
t: 07423 062875<br />
w: blackwallstreetlondon.com<br />
Pedlars<br />
Ilfracombe<br />
t: 01271 863509<br />
w: Facebook @pedlarsofilfracombe<br />
SHEDS<br />
SHEDS 4 you<br />
Bideford<br />
t: 01237 459193<br />
w: sheds4you.co.uk<br />
SIGNS<br />
Doubleuprint<br />
Barnstaple<br />
t: 01271 268 041 / 07866 420436<br />
w: doubleuprint.co.uk<br />
The Sign Maker<br />
High Bickington<br />
t: 01769 561355<br />
w: sign-maker.co.uk<br />
SOLICITORS<br />
Seldons Solicitors<br />
Bideford<br />
t: 01237 479121<br />
w: seldons-solicitors.co.uk<br />
SPORTS EQUIPMENT<br />
Aramis Rugby<br />
South Molton<br />
t: 01769 550284<br />
w: aramisrugby.co.uk<br />
TELECOMS<br />
Zero7<br />
Barnstaple<br />
t: 01271 370707<br />
w: zr7.co<br />
TRAINING & SKILLS<br />
Petroc<br />
Barnstaple & Tiverton<br />
t: 01271 345291<br />
w: petroc.ac.uk<br />
Skern Training & Skills<br />
Appledore<br />
t: 01237 809 469<br />
w: skerntrainingandskills.co.uk<br />
TRAVEL AGENTS<br />
Clare Flint – Travel Counsellors<br />
North Devon & UK<br />
t: 01271 828990<br />
w: travelcounsellors.co.uk/clare.flint<br />
WILLS<br />
Wills at Home<br />
West Yelland<br />
t: 01271 860105<br />
w: wills-athome.co.uk<br />
✹ New entries shown in red<br />
BOOK YOUR LISTING NOW AT needitfindit.uk<br />
➤ Listinginfourissuesof<br />
magazinewithbusiness<br />
nameandcategory,phone<br />
number,websiteandtown.<br />
➤ 12-monthonlinelistingat<br />
needitfindit.ukNorth<br />
Devon<strong>Business</strong>Directory<br />
withbusinessnameand<br />
category,logo,phone<br />
number,addressandlinks.<br />
➤ 4issuesofmagazinemailed<br />
directtoyourUKaddress.<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 3
EDUCATION<br />
<br />
<br />
Grammar Punctuation Spelling<br />
Can people understand what you write?<br />
Deadlines?<br />
<br />
<br />
<br />
<br />
<br />
Consistency<br />
<br />
Problems?<br />
Accuracy<br />
Proofreading can make it clearer<br />
Call us!<br />
t 0333 0444 354<br />
w proofreadingresources.co.uk<br />
Environmental programme<br />
seeks transport support<br />
PlasticFreeNorthDevon’s<br />
(PFND)educationprogramme,<br />
theOceanExplorerAcademy<br />
(OEA),hastripledinsizeto<br />
includeBrauntonand<br />
Barnstapleschoolstudents.<br />
Launchedin2021,students<br />
ontheprogrammeexperience<br />
anoutdoorclassroomwhere<br />
theyareimmersedinnature,<br />
explore,learnmoreaboutthe<br />
environmentandtakeactionto<br />
protectit.SinceJanuary<strong>2023</strong>,<br />
theOEAhasdelivered34<br />
sessionsto96students,<br />
providingmorethan230hours<br />
ofvolunteerservicetolocal<br />
conservationorganisations.<br />
Studentshavelearnednew<br />
skills,usedpowertoolsand<br />
saws,takenpartinscientific<br />
surveysandcontributedto<br />
positiveclimateaction.<br />
Theyhaveworkedwith<br />
expertsfromNationalTrust<br />
NorthDevon,Braunton<br />
CountrysideCentre,Ruda<br />
HolidayParkCroyde,North<br />
HoleFarm,NorthDevonArea<br />
ofOutstandingNaturalBeauty,<br />
IlfracombeAquarium,<br />
BumblebeeConservationTrust,<br />
CoastwiseandNorthDevon<br />
UNESCOBiosphere.<br />
Explorerstudentshave<br />
beachcombed,wadedin<br />
rockpools,exploredwoodlands,<br />
seenorganicfarminginaction,<br />
caughtinsectsoncoastline<br />
hilltopsandevenventuredon<br />
totheseaonstand-up<br />
paddleboards.Themost<br />
dedicatedstudentsrecently<br />
snorkelledwithsealsatLundy<br />
Island,theUK’sfirstMarine<br />
ConservationZone.<br />
Inspiredbytheprogramme,<br />
studentshaveindependently<br />
upcycledtentwastefromlocal<br />
campsites,startedcommunity<br />
litterpickinggroups,created<br />
PowerPointpresentationsto<br />
educateothersandreceived<br />
headmasterawardsfortheir<br />
efforts.Somehaveevenjoined<br />
youthworkinggroupsto<br />
consultwiththeNorthDevon<br />
UNESCOBiosphereontheir<br />
futureprojectplans.<br />
LibbyBowles,PlasticFree<br />
NorthDevon’seducation<br />
coordinator,says:“PFNDwas<br />
approachedbyalocalschool,<br />
askingforsupportinaccessing<br />
educationinnature.Long-term<br />
PFNDvolunteerAndyClee<br />
createdavariedsetoffun<br />
sessionsthatallowstudentsthe<br />
opportunitytoexploreand<br />
connectwithnature.<br />
“Weprovideschoolswitha<br />
dynamic,curriculum-linked<br />
experiencethatempowers<br />
studentstobecomeproactive,<br />
engagedplanet-saving<br />
superheroes.”<br />
Theprogrammeisvaluedby<br />
students,parentsandteachers.<br />
Studentscontinuebeing<br />
involvedwithOEAthrough<br />
family-friendlysessionsonline<br />
andinpersonwiththePFND<br />
teamandlocalconservation<br />
organisations.OEAsessions<br />
recommencedinSeptember.<br />
PFNDiscurrentlylooking<br />
forfundingtohelpsustainand<br />
developtheprogramme,<br />
includingsupporttohelp<br />
purchaseanine-seatervehicle<br />
totransportyoungpeopleon<br />
theprogramme.Transport<br />
challengeswithinschoolsand<br />
individualfamiliesarea<br />
consistentlimitingfactor,<br />
whichavehiclecouldhelpto<br />
resolve.PleasecontactPFNDif<br />
youcanhelp.<br />
■ FordetailsofOEAcontact<br />
info@plasticfreenorthdevon.org<br />
4 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
Growth for bullion company<br />
BleyerLtd,theSouthMoltonbasedproviderofbullion<br />
(gold,palladium,platinum<br />
andsilver)investmentproducts<br />
increasedsalesby42.95%in<br />
itsfinancialyearendingJune<br />
<strong>2023</strong>.Thisgrowthisbuilton<br />
itscommitmenttoprovide<br />
customerswiththehighest<br />
qualityproductsandservice.<br />
“Wearedelightedwiththe<br />
growthofoursales,”says<br />
CarolineSavage,chief<br />
executiveofBleyer.“Thisisa<br />
resultofourfocusoncustomer<br />
satisfaction,ourcommitment<br />
toprovidingexcellentproducts<br />
andagrowingunderstanding<br />
amongstthewiderpublicofthe<br />
taxbenefitsandinvestment<br />
potentialofpreciousmetals.<br />
Weareconfidentthatthis<br />
trendwillcontinue.”<br />
Thecompany’sgrowthis<br />
drivenbyseveralfactors,<br />
includingincreasingdemand<br />
foritsproductsandthe<br />
expansionofitscustomer<br />
base.Bleyerisalsoinvestingin<br />
itsmarketingandsales<br />
activitiestobuildawarenessof<br />
itsbrandregionally,nationally<br />
andinternationally.In<br />
responsetothisincreasing<br />
demand,Bleyeriscurrently<br />
recruitinganewsalesmanager.<br />
“Weareexcitedaboutthe<br />
futureofBleyerLtd,”adds<br />
Caroline.“Wehaveastrong<br />
teaminplaceandare<br />
committedtocontinuingto<br />
growourbusiness.Webelieve<br />
thatthereisasignificant<br />
opportunityforustoexpand<br />
ourmarketshareandare<br />
confidentthatwewillachieve<br />
ourgoals.Weareparticularly<br />
proudofourPlatinum<br />
standardFeefoCustomer<br />
ServiceAward–thehighest<br />
levelwhichwehaveachieved<br />
forfouryearsrunning.”<br />
■ Details01769618618or<br />
bleyerbullion.co.uk<br />
Friendly boxing club open to all<br />
SOUTH MOLTON<br />
Copywriting<br />
Deadlines?<br />
Journalism<br />
Print<br />
Problems?<br />
Editing<br />
Digital<br />
Essential conversations with customers<br />
start with effective copywriting<br />
t 0333 0444 354<br />
w copywritingresources.co.uk<br />
Call us!<br />
Acommunityboxingclubin<br />
SouthMoltonisworkingto<br />
changeawarenessofthesport<br />
anddemonstrateitsbenefitsfor<br />
bothbodyandmind.<br />
PhoenixBoxingwasstarted<br />
in2018byTonyandEsther<br />
FriendshipatLimefieldson<br />
Pathfields<strong>Business</strong>Park.Its<br />
sessionsonMonday,Wednesday<br />
andFridayeveningsareopen<br />
toallwithgroupsfor6to15-<br />
year-oldsandadultsover16.<br />
CoachesareDBSchecked,have<br />
achildsafeguardingcertificate,<br />
FirstAidtraining,andsportsor<br />
boxingqualifications.<br />
RachelBurroughs,who<br />
attendsregularly,isworkingto<br />
attractmorememberswho<br />
mightnothaveconsidered<br />
boxingorareconcernedabout<br />
connotationsofaggression.<br />
“It’sagreatthingtodofor<br />
yourmentalhealth,”says<br />
Rachel.“Forme,thisisthe<br />
activitythatreallyhelps.”<br />
PhoenixBoxinghasafully<br />
equippedgym,includinginside<br />
andoutsidering,gloves,weights<br />
andrunningmachine.Sessions<br />
areaffordable–£4forjuniors;<br />
£5foradults–andinvolve<br />
activitiessuchasgames,High<br />
IntensityIntervalTraining<br />
(HIIT),strengthandcorework,<br />
badandpadwork,sparring<br />
andcontact.<br />
Rachel,whodoesnotactually<br />
box,sayssessionsarefriendly<br />
andsocial,idealforanyone<br />
wantingtogetthemselves<br />
movinginasafeenvironment.<br />
PhoenixBoxingisgrateful<br />
toallitssponsorsandwelcomes<br />
supportfromlocalbusinesses<br />
todevelopthefullpotentialof<br />
itscommunityactivitiesandgym.<br />
■ Details07739510036or<br />
phoenixboxing.club<br />
We are defined by the spaces<br />
we exist within.<br />
We define those spaces<br />
RGP Architects Ltd,<br />
Victoria Street, Barnstaple,<br />
Devon, EX32 9HT<br />
Phone: 01271 345304<br />
Email: rgp@rgparchitects.com<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 5
NEWS<br />
Darren Gratton in Gratton’s Boutport Street butcher’s shop, Barnstaple<br />
Gratton’s own farms rear Devon Ruby Red beef and sheep as well as<br />
growing vegetables for shop customers and commercial caterers<br />
Buying local is key to<br />
maintaining high streets<br />
A family butcherinBarnstaple<br />
continuestothriveasinterest<br />
inbuyingfresh,locallygrown<br />
fooddrivestrade.<br />
Grattonswasestablishedin<br />
1954byDouglasGratton,who<br />
hadbegunhisbutcherycareer<br />
inButcher’sRowattheageof<br />
14andalwaysdreamtof<br />
owninghisownshop.The<br />
businesscarriedonunderhis<br />
son,David,andisnowrunby<br />
grandchildren,Davidand<br />
Darren.Afourthgenerationis<br />
alsohelpingtomaintainthe<br />
heritageofthefamilybusiness.<br />
Darren,whonowrunsthe<br />
shopinBoutportStreet,recalls<br />
hisfathertellinghisbrother<br />
andhimin2000tomakethe<br />
mostofthenext10yearsasthe<br />
butcheringtradewasdeclining.<br />
“We’vedonetheopposite<br />
andgonefromstrengthto<br />
strength,”saysDarren.“We’ve<br />
neverclosedandnotmisseda<br />
dayin70years.”<br />
Customersvisitingtheshop<br />
seeahiveofactivity.Staffarrive<br />
at5amtoprepareandpack<br />
cateringorderstogooutfor<br />
deliverybyvanto100+local<br />
commercialcustomers.The<br />
shopopensat6am,closingat<br />
2pmMondaytoWednesday,<br />
andopenrightthroughto5pm<br />
ThursdaytoFriday.<br />
WhileDarrenwonderedif<br />
supermarketswouldaffect<br />
trade,hesaytheyhaven’t<br />
impacteditonebit.<br />
Secrets of retail success<br />
Darrensuggeststhebusiness<br />
remainsstrongbecauseofthe<br />
thequalityofitsmeatandits<br />
localoriginsaswellaspersonal<br />
service.Hesaystalkingto<br />
customersisessential.<br />
Grattonsrunsitownfarms<br />
inShirwellwhereitsherdsof<br />
RedRubycattle,highlyvalued<br />
forthequalityofitsmeat,and<br />
sheepgrazeonlushNorth<br />
Devongrass.Aswellasitsown<br />
beefandlamb,theshopoffersa<br />
fullselectionofmeats,<br />
includinggameinseason.<br />
Grattons’reputationnot<br />
onlyattractscustomersto<br />
travelfromasfarasLondon,<br />
butalsotelevisionproducers<br />
whowanttofilmtheshop.<br />
Clearly,theteamof14<br />
familyandstaffacrosstheshop<br />
andfarmsputinveryhard<br />
work.Arecentdevelopmentis<br />
cropgrowingonthefarms,<br />
withproduceincludingroot<br />
vegetables,swedesandleaksall<br />
findingstrongdemand.<br />
AsDarrensays:“Peoplestill<br />
wanttobuylocal.”<br />
■ Details01271342548or<br />
facebook.com/grattonsbutchers/<br />
Get relaxed<br />
abouttax<br />
No fuss, fixedfee<br />
tax returnservices.<br />
Book a Free Consultation<br />
Call 01271233250<br />
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EX32 7BZ<br />
www.taxassist.co.uk/barnstaple<br />
South West manufacturers see mixed picture<br />
South West manufacturersareseeing<br />
amixedpictureinthesecondhalfof<br />
theyear,withfearsofapotential<br />
downturnaheadamidslowingconsumer<br />
spendinganddemandoverseas,<br />
accordingtoMakeUKandBDO.<br />
Thefirsthalfoftheyearhadseena<br />
strongperformancebySouthWest<br />
manufacturersonthebackofahigh<br />
numberofordersfornewaircraftin<br />
thelastyear.Theaerospacesectoris<br />
thedominantcontributorto<br />
manufacturingintheSouthWestand<br />
thiswasreflectedinastrongoutput<br />
balanceof+23%inthelastquarter.<br />
However,theslowingpictureahead<br />
isreflectedinverynegativeoutput<br />
(-31%)andorderlevels(-38%)forthe<br />
finalquarteroftheyear.Thismixed<br />
pictureisalsoreflectedinrecruitment<br />
intheregionwhichwasstronglast<br />
quarter(+15%)butisfarweakerahead<br />
(-15%).Investmentintentionshave<br />
alsoweakenedsignificantly(-7%)<br />
whichisbelowthenationalaverage.<br />
Intermsofoveralloutputthisyear,<br />
MakeUKandBDOareforecastinga<br />
contractionof-0.5%,slightlyworse<br />
thanthe-0.3%forecastinQ2.<br />
However,MakeUKdowngradedits<br />
forecastfor2024togrowthofjust<br />
0.5%,downfrom0.8%inQ2.<br />
JimDavison,SouthWestregion<br />
directoratMakeUK,said:<br />
“Manufacturersareseeingamixed<br />
pictureasthepotentcocktailofrising<br />
interestrates,costoflivingand<br />
slowingoverseasmarketsbiteshard.<br />
Whileit’scleartheChancellordoesn’t<br />
haveafinancialwarchesttotryand<br />
boostgrowthheshouldusehis<br />
<strong>Autumn</strong>Statementtobringforward<br />
carefullytargetedmeasureswhich<br />
couldmakeadifferencetocompanies’<br />
effortstoboostskillsandproductivity.”<br />
■ Detailsmakeuk.org<br />
6 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
BIDEFORD<br />
New gallery promotes North Devon artists<br />
ArtMakers,whichpromotes<br />
creativityandartistic<br />
expressionamongNorth<br />
Devonartists,hasopenedits<br />
newartgalleryinBideford.<br />
ArtUpstairs,overlooking<br />
TheQuayinBidefordwithits<br />
entranceonBridgelandStreet,<br />
promisestobeavibranthub<br />
forartenthusiastsandcultural<br />
connoisseurs.Thegalleryoffers<br />
acaptivatingspacededicatedto<br />
showcasingexceptionalworks<br />
ofartfromArtMakers’<br />
extensivenetworkofmembers.<br />
Art Upstairs on the Quay, Bideford: (left) the packed private view of its New Atlantic Wave exhibition; (right) paintings and sculpture in the exhibition<br />
ArtUpstairsopenedits<br />
doorsinJulywithitsfirst<br />
exhibitionincludingartfrom<br />
theNewAtlanticWave,a<br />
collectionoflocalartistsand<br />
makerswhoseworkisinspired<br />
bythearea’srichcultural<br />
heritageandcoastallandscapes.<br />
ArtUpstairsoffersaunique<br />
andintimatesettingforart<br />
enthusiaststoengagewitha<br />
diverserangeofartisticstyles<br />
andmediums.<br />
Thegallery’sprimelocation<br />
inBideford,atownknownfor<br />
itsthrivingartscommunity,<br />
ensureseasyaccessibilityand<br />
encouragesavibrantcultural<br />
exchange.<br />
PhilParker,founderof<br />
ArtMakers,says,“Weare<br />
delightedtounveilArtUpstairs,<br />
ourowndedicatedartgallery<br />
intheheartofBideford.This<br />
galleryrepresentsasignificant<br />
milestoneinourcommitment<br />
tofosteringcreativityand<br />
providingaplatformfor<br />
ArtMakersartiststoshowcase<br />
theirexceptionaltalents.<br />
“Weinvitethecommunity<br />
tojoinusincelebratingthe<br />
openingofArtUpstairsandto<br />
experiencethecaptivating<br />
worldofartthatawaits.”<br />
ArtUpstairsplanstohosta<br />
diversearrayofexhibitions,<br />
events,artisticprogrammes<br />
andworkshops.Thegallery's<br />
missionistoinspire,engage,<br />
andpromoteartisticdialogue,<br />
creatinganenriching<br />
experienceforbothestablished<br />
artistsandemergingtalents.<br />
■ Detailsartmakers.uk<br />
Moving home canbeoneof<br />
themoststressfulsituationsin<br />
lifewhenourwholeworld<br />
seemsinlimboandreaching<br />
ournewhomedependsona<br />
fragilechainthatcansnapat<br />
anymoment.It’snosurprise<br />
thatpeoplearequicktoanger.<br />
ThisisonereasonwhyHLH<br />
RemovalsinBidefordhas<br />
establishedareputationforits<br />
caringandreliableservice.<br />
“Ourkeyaimistotake<br />
stressawayfromthecustomer<br />
andmaketheirmoveasstressfreeaspossible,”saysAmy<br />
Horsham,whorunsthe<br />
businesswithhusbandColin.<br />
“Welookatthewhole<br />
pictureandseewhatclients’<br />
needsare.”<br />
Thisincludesvisiting<br />
clientswithinapproximately<br />
anhour’sjourneyfromHLH’s<br />
ClovellyRoadbasetoensure<br />
theteamturnsupwiththe<br />
rightvehiclesandequipment<br />
ontheday.Italsoprovides<br />
free,no-obligationquotations.<br />
AmyaddsthatColin<br />
applieshisincrediblepeople<br />
skillstohelpkeepclientscalm<br />
duringmoves.Thiscan<br />
includeencouragingthemto<br />
Removing the stress<br />
from moving home<br />
haveacupofteaorgofora<br />
walk–notwhatmostpeople<br />
wouldthinkof–whichoften<br />
workwonders.Colinalso<br />
standsupforcustomersto<br />
ensureeveryoneistreated<br />
fairlyandwithconsideration.<br />
ColinstartedHLH<br />
Removalsnineyearsagoand<br />
hasgrowntheteamtosix,<br />
withAmyjoiningin2020.<br />
Fromstartingwithonevan,<br />
HLHRemovalsnowhassix<br />
vansandaquotecaralong<br />
withitsstoragefacilities,<br />
whichhaverecentlydoubled<br />
insizeandareplannedto<br />
growevenbigger.<br />
Thebusinesscontinued<br />
operatingrightthroughthe<br />
pandemic,aspeoplestill<br />
neededtomovehouse,andis<br />
growingsteadily.<br />
Amysaystheyarelooking<br />
toexpandtheteam:“Weneed<br />
tofindpeoplewhofitin.Itis<br />
hardworkandphysically<br />
demanding,butpeople<br />
becomepartofthefamily.”<br />
Amyaddsthattrustisalso<br />
essential.Duringamove,the<br />
teamhandlepeople’s‘whole<br />
world’packedintoboxesand<br />
areresponsiblefortreating<br />
everyitemwithcare.<br />
75%ofthemovesHLH<br />
Removalshandlesareinthe<br />
localareawiththeremainder<br />
spreadacrosstheUK.Its<br />
servicesincludepacking,<br />
furnituredisassemblyand<br />
reassembly,securestorage,<br />
bulkyitemsandpacking<br />
materials.Italsooffersa<br />
trailerwasteserviceand<br />
propertyclearance,andisa<br />
registeredwastecarrier.All<br />
servicesarefullycoveredby<br />
relevantinsurance.<br />
■ Details01237418428or<br />
hlhremovals.co.uk<br />
Colin and Amy Horsham<br />
receiving the Prestige Removal<br />
<strong>Business</strong> of the Year Award<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 7
HEADER NEWS<br />
Blights, Serving<br />
North Devon<br />
Motorists for<br />
over 90 Years<br />
New & Used Cars<br />
MOT's & Servicing<br />
Spar & Costa Co ee<br />
Instavolt Electric Charging<br />
Esso Fuel<br />
Car & Van Hire<br />
Motability<br />
Handy Cross, Clovelly Road, Bideford, EX39 3ET<br />
www. blightsmotors.co.uk<br />
1933 <strong>2023</strong><br />
For electrician Leigh Lawson,<br />
thereisnothingassatisfyingas<br />
workingonsitewithclients.<br />
Leighstartedhiselectrician<br />
careerinNorthDevononwork<br />
experiencebeforecompleting<br />
hisapprenticeshipandworking<br />
onprojectsfor14years,finally<br />
progressingtoanoffice-based<br />
role.However,hefound<br />
himselfyearningtogetback<br />
outworkingonsite.<br />
Asaresult,hestartedhis<br />
ownbusiness,LuxElectrical<br />
DevoninNovember2021.<br />
Althoughaprecarioustimefor<br />
everybusinessattheendofthe<br />
pandemic,Leighpickedup<br />
clientsfast,findingthathe<br />
neededasecondelectrician<br />
See Lux Electrical Devon’s vans out and about across the area<br />
Re-igniting the spark<br />
withinsixmonthsandathird<br />
withinninemonths.<br />
Nowateamofthree,Leigh<br />
isespeciallygratefultofellow<br />
electricianJamesPeacock,a<br />
formercolleague,forcoming<br />
onboardandsupportinghim<br />
inestablishingthebusiness.<br />
HealsowelcomesEnrique<br />
Hillman,whojoinedfora<br />
three-monthworkplacement<br />
andhasstayedforayearandis<br />
completinghisapprenticeship.<br />
Leighremainsgratefultohis<br />
previousbossesandtrainers<br />
whoguidedhimthroughhis<br />
apprenticeship,trainingand<br />
development.Hehimselfwent<br />
ontotrainmanyapprentices<br />
duringhisemploymentand<br />
hopestocontinuedeveloping<br />
youngelectricians.<br />
Whatisitaboutworkingas<br />
anelectricianthatLeighfinds<br />
sosatisfying?<br />
“Thesatisfactionisin<br />
makingsurethecustomergets<br />
thebestservice,”saysLeigh.<br />
“Wewanttositdownwith<br />
customersandtalkaboutwhat<br />
theywant.Weaimtokeepthe<br />
personaltouch.<br />
“Wemakesureprojectsare<br />
completedontimeandtoa<br />
Leigh Lawson at work on a client’s premises<br />
highstandard.Customers<br />
appreciatetheworkthatwedo.”<br />
LuxElectricalDevonhas<br />
builtupanimpressiveclientele<br />
sincelaunching,including<br />
farmers,tourismoperatorsand<br />
builders,mainlyacrossNorth<br />
Devon.Itprovidesawiderange<br />
ofcommercial,industrial,<br />
agriculturalanddomestic<br />
services,includingEVchargers,<br />
solarPVs,datacomms,CCTV,<br />
fireandsecurity,Electrical<br />
InstallationConditionReports<br />
(EICR),andmore.<br />
Returningtoliveprojects<br />
hasdefinitelyputthespark<br />
backintoLeigh’swork.<br />
■ Details07586651458or<br />
luxelectricaldevon.co.uk<br />
• Annual Accounts<br />
• Tax<br />
• Bookkeeping<br />
• VAT<br />
• Payroll<br />
• Cloud Software<br />
Contact us today:<br />
info@tarka-accounts.co.uk<br />
07961 741107<br />
tarka-accounts.co.uk<br />
Free consultations available at<br />
times to suit you, with<br />
appointments at our Barnstaple<br />
office or we can even come to you!<br />
8 business action action | Summer | <strong>Autumn</strong> <strong>2023</strong> <strong>2023</strong> | business-action.co.uk<br />
|
usiness<br />
ACTION<br />
HEADER<br />
publications journalism<br />
magazines<br />
retention<br />
transactions<br />
Profit from print<br />
The constant search<br />
Trendsspringupatlightning<br />
speed,thenquicklyturnstale.<br />
Aleaderwhostandsoutby<br />
innovatingtodaywillinspire<br />
millionsofineffectivecopycats<br />
tomorrowaseveryoneelse<br />
followsthetrend,failingto<br />
standout.<br />
Everyoneissearchingfor<br />
theperfectwaytopromote<br />
theirproductsandservices,<br />
butdoesitexist?<br />
<strong>Business</strong> <strong>Action</strong> 1 st issue 2019<br />
How does print fit in?<br />
Atonetime,mostbusinesses<br />
promotedthemselvesthrough<br />
printedbrochures.Nowmost<br />
usewebsitesorsocialmedia.<br />
Mostarealsodesperately<br />
lookingathowtheycanstand<br />
outamidtheoverwhelming<br />
digital‘noise’.<br />
Afterbeingabandonedby<br />
many,printcanaddafresh<br />
dimensiontothemix.<br />
Printoffersawidechoiceof<br />
formats,eachsuitedto<br />
differentaimsandaudiences:<br />
➤ brochures<br />
➤ casestudies<br />
➤ directmail<br />
➤ leafletsandpostcards<br />
➤ magazinesandnewsletters<br />
➤ pointofsale<br />
➤ whitepapers<br />
Print is dead. Long live digital! But if you’re reading this printed on<br />
paper, is that true?<br />
Why do global digital brands use direct mail to target their<br />
customers? Why are almost three-quarters of books published in<br />
print? Why do people want to see their photo in a newspaper?<br />
There’s still massive value in print and in this supplement we<br />
look at how – often in combination with digital communications –<br />
your business can benefit from it.<br />
Thechallengeofattractingattentionbecomestougheras<br />
billionsofmessagesflashinfrontofoureyes,creatingachaotic<br />
digitalkaleidoscopeinwhichindividualpostsoradvertsmerge<br />
andaresubmerged.<br />
Whenyouplaceyourmessageinyourtarget’shandsasa<br />
printedmagazine,mailshotorbrochure,itstandsoutonits<br />
own.Havinggainedtheirundividedattention,youcan<br />
communicateyourmessagesuccessfully.<br />
Printdoesnotscrollpast–hardcopystayswiththereader.<br />
Thereisnotimelimitonhowlongtheycanviewit–<br />
unlikeaconstantlyrefreshingtimeline.<br />
Ifinterruptedwhilereading,it’sstillthereforthem<br />
whentheyreturn.<br />
Thevalueofhavingyourprintedmessagein<br />
yourcustomer’shands,ontheirdeskorsimplyto<br />
handisimmense.<br />
Readersof<strong>Business</strong><strong>Action</strong>magazineoftenmention<br />
howthey’vecontactedorpurchasedfromabusiness<br />
featuredinanarticleoradvert.<br />
StatisticsfromtheBritishPrintingIndustries<br />
Federationsuggestthatnewspaperscanincrease<br />
campaignreturnoninvestmentby280%forretail,70%<br />
fortheautomotivesectorand570%forfinance,and<br />
thatcampaignsincludingprintare67%moreeffective<br />
atdeliveringnewcustomers.<br />
Overthesefourpages,weexploreprint’sbenefitsfor<br />
businesswhenpartofyourcommunicationsmix.<br />
Whenintegratedintoa<br />
plannedprogrammeofvaried<br />
communications,printoften<br />
providestheextraingredient<br />
essentialforsuccess.<br />
Ignore popular trends<br />
Oneapproachtostandingout<br />
istoignoretrendsandblaze<br />
yourowntrail.<br />
Therearerisks,butthe<br />
rewardscouldbegreaterthan<br />
continuingtofollowthe<br />
crowdandstrugglingtobe<br />
seenandheard.<br />
Thiswasthereason<br />
forlaunchingan<br />
independentprint<br />
magazinefor<br />
NorthDevon<br />
focusingon<br />
business<br />
newsin<br />
2019.<br />
Why?<br />
Atthetime,<br />
legacynews<br />
publisherswere<br />
withdrawing<br />
resourcesforthis<br />
andwefelttheneed<br />
forlocalreporting<br />
remainedstrong.<br />
<strong>Business</strong><strong>Action</strong>isjust<br />
abouttocompleteitsfifth<br />
yearofcontinuedpublication.<br />
Overthistime,wehave<br />
capitalisedonthemany<br />
opportunitiesprintcreatesto<br />
supportandpromote<br />
businessesinNorthDevon.<br />
Turnthepagetodiscover<br />
moreabouttheseopportunities<br />
andhowtheycanbenefityou.<br />
YOUR OWN SUPPLEMENT<br />
Partner with <strong>Business</strong> <strong>Action</strong><br />
in a supplement focusing on<br />
your business expertise in a<br />
specific industry topic.<br />
Opportunities limited to<br />
four per year.<br />
Call Robert Zarywacz now<br />
on 07971 176044 to secure<br />
a slot for your supplement.<br />
PULL OUT<br />
TO KEEP<br />
Print communication supplement | in partnership with<br />
Z A R Y W A C Z<br />
business-action.uk | <strong>Autumn</strong> | Summer <strong>2023</strong> <strong>2023</strong> | | business action action 9
PRECISION CONTENTS HEADER<br />
Areyouviewingon<br />
desktop,tabletor<br />
mobile?Which<br />
operatingsystem<br />
If<br />
you<br />
can<br />
reachout<br />
to5billion<br />
peopleonline,<br />
whywouldyou<br />
printapublication<br />
thatcan’treachone<br />
ofthemunlessitis<br />
deliveredintotheirhands<br />
ortotheirhomeorwork?<br />
andbrowser<br />
doyouuse?<br />
Isyour<br />
cache<br />
clear?<br />
Justbeingonlinedoesnot<br />
enableyoutoreachorconnect<br />
withanyone.Tighterprivacy<br />
lawsrequiremoreeffortto<br />
obtainpermissiontocontact<br />
anypersonorusetheirdata,<br />
whileglobaltechgiants’focus<br />
onmonetisationreducesthe<br />
reachoffree,organicsocial<br />
mediaactivity.Asthecostof<br />
reachingcustomersonline<br />
continuestoincrease,reaching<br />
yourtargetaudienceisnowa<br />
challengeineverymedium.<br />
Targeting with print<br />
Printpublicationsoffera<br />
varietyofdistributionoptions:<br />
1. Handaprintedpublication<br />
directlytoaclienttoachieve<br />
100%targetingaccuracyand<br />
deliveryconfirmationwitha<br />
personaltouch.<br />
2. Totargetageographical<br />
area,usedoordropstoensure<br />
publicationsreachyourtarget.<br />
3. Usedirectmailshotsto<br />
reachspecificnamedtargets<br />
bymailcosteffectively.<br />
4. Toraiselong-termlocal<br />
awareness,locatehubswithin<br />
Creating &<br />
managing<br />
publications<br />
ZARYWACZhas30+years<br />
experienceofwriting,editing,<br />
designingandproducingprint<br />
publicationsandweapplyour<br />
expertisetocreateeveryissue<br />
of<strong>Business</strong><strong>Action</strong>magazine.<br />
Wecanadviseyouonwhat<br />
printedpublicationscan<br />
achieveforyouandhelpyou<br />
developyourown.Ifrequired,<br />
wecancreateandproduceyour<br />
magazinesandpublicationsfor<br />
you,handlingeverythingfrom<br />
writingtodistribution.<br />
Earlyon,websiteswere<br />
designedsolelyforviewingon<br />
desktopPCs–allowingfor<br />
muchmorecreativity.<br />
Now,theyareoftenbuiltin<br />
contentmanagementsystems,<br />
suchasWordPress,withlayers<br />
ofcomplexadd-onsthatcan<br />
diluteyouroriginalvisionby<br />
splittingitintomultipleversions<br />
tosatisfydifferentplatforms<br />
andviewercircumstances.<br />
Take full control<br />
Youhavefullcontrolof<br />
howyourreader<br />
experiencesprinted<br />
material.Yourtext<br />
andgraphics<br />
an<br />
area,<br />
suchas<br />
surgeries,<br />
hairdressers,<br />
officereception<br />
areasandother<br />
placeswithasteady<br />
flowofpeople,thatwill<br />
stockyourpublication.<br />
appearprecisely<br />
howyou<br />
create<br />
them<br />
with<br />
no<br />
Peopleoftenreadmagazines<br />
whilewaitingforappointments<br />
andthismethodcangiveyour<br />
publicationsaverylonglife.<br />
5. Insertyourprintmaterials<br />
withorders,displaythemat<br />
exhibitionsandeventsorat<br />
pointofsale.<br />
Invest for success<br />
Thereiscosttodistributeall<br />
communications,whether<br />
digitallyorinprint,anditis<br />
goodfinancialpracticetoboth<br />
managecostsandmeasure<br />
yourreturnoninvestment.<br />
Whenmanagedeffectively,<br />
distributedprintpublications<br />
canachieveimpressiveresults.<br />
What is your aim?<br />
Startbydefiningthereaders<br />
youaretargetingandwhatyou<br />
wantyourpublicationto<br />
achieve:raisingawareness,<br />
educationorpromoting<br />
specificproductsorservices.<br />
Resource requirements<br />
Whenyouwanttoproducea<br />
periodicalmagazine,determine<br />
thesize,formatandfrequency.<br />
A48-pagemonthlyA4<br />
magazinerequiresconsiderably<br />
moreresourcesthana24-page<br />
quarterlyA5magazine.Print<br />
anddistributioncostswillalso<br />
varyconsiderably.<br />
Planning ahead<br />
Whenproducingaperiodical,<br />
planrecurringfeatures,suchas<br />
interferencefromthesystems<br />
ofmyriadtechgiantstoalter<br />
theexperienceyoudesigned.<br />
Create size and shapes<br />
Unconstrainedbyfixedscreen<br />
proportions,youcanprintin<br />
anysizeorshape,eitherusing<br />
internationalISOstandard<br />
sizes(egA5,A4,A3,etc)or<br />
specifyingyourownpage<br />
dimensionsandproportions.<br />
Youcanalsoselecttype,<br />
weightandfinishofmaterial<br />
(egpaper,card,vinyl;lightor<br />
heavy;glossormatt).Thiswill<br />
becuttothesizeandshapeyou<br />
specify.Non-standardshapes<br />
andsizeswilllikelycostmore<br />
thanusingtheISOsizes.<br />
Creativity without limit<br />
Whendesigningforprint,you<br />
havefewerconsiderationsthan<br />
forwebsiteswherethesame<br />
materialviewedondifferent<br />
devicetypesorbrowserscould<br />
varyinappearance.<br />
Sometypefacesarenot<br />
easytoreadonscreenand<br />
neitherarecertain<br />
characteristicsusedfor<br />
emphasissuchasitalicisation.<br />
Freedomfromthese<br />
constraintswhendesigningfor<br />
printunleashestheimagination<br />
–takefulladvantageofthem.<br />
Print + web<br />
Printcertainlyofferssome<br />
advantagesoverwebsites,but<br />
thereverseisalsotrue.<br />
Animationandvideosare<br />
verypowerfulonline,butnot<br />
anoptionwithprint.<br />
It’sagoodideanottochoose<br />
onemediumanddiscardthe<br />
other,buttoconsiderhowthe<br />
twocanworktogether.<br />
Forexample,whenyouhave<br />
persuadedamagazinereaderto<br />
makeapurchase,youcanadda<br />
QRcodeonpagetotakethem<br />
straighttoanonlinestoreto<br />
orderandpaythereandthen.<br />
Combiningthefeaturesof<br />
onlineandprintpublishing<br />
givesyoufargreaterpower<br />
thanusingoneonitsown.<br />
Addtheprecisionofprintto<br />
yourcommunicationstoolbox.<br />
Pinpoint<br />
precision<br />
in print<br />
articlesfocusingondifferent<br />
people,teams,locationsor<br />
products.Themorepeople<br />
involvedassubjects,themore<br />
complexthemanagementof<br />
eachissue.Sometimes<br />
interviewswillneedtobe<br />
arrangedmonthsinadvanceto<br />
maintaintheflowofarticles<br />
andmeetpublishingschedules.<br />
Zarywaczhasconsiderable<br />
experienceofprojectmanaging<br />
publications,bookingand<br />
conductinginterviews,and<br />
writingarticles.Thelatestissue<br />
of<strong>Business</strong><strong>Action</strong>magazine<br />
requiredmanagingarticles,<br />
listingsandadvertsfromsome<br />
100businesses,alltoatight<br />
deadline.Wecanmanagethis<br />
foryourmagazine.<br />
We put it all together<br />
Aftercreatingalltheelements,<br />
wedesignthepublicationand<br />
manageprintingforyou.<br />
Doyouhavepublications<br />
youwantustoproduce?<br />
Discussyourpublishingneeds<br />
withus–call0127187100or<br />
scantheQRcodebelow.<br />
Call 01271 879100 | Email hello@z2z.com | Visit Z 2 Z<br />
10 business action | Print communication supplement | business-action.co.uk
AUTHENTICITY<br />
HEADER<br />
The real thing<br />
The striking cover photo,the<br />
gentlesurfacesheen,therustle<br />
ofpagesturning,theweightof<br />
thestapledsheets,eventhe<br />
smellofnewprint:allstimulate<br />
oursenseswhenwehandlea<br />
printedmagazine.<br />
Unlikeasocialmediapost<br />
whichscrollspastonour<br />
timeline,goneinseconds,the<br />
sensationsprovokedbyprint<br />
arelasting.<br />
Printistherealthing.<br />
Short attention spans<br />
Andthat’sinvaluablewhenwe<br />
wantouraudiencetoretainour<br />
messageformorethanafew<br />
secondsandforitnottoflyout<br />
oftheirmindswhenthenext<br />
postgrabstheirattention.<br />
Thisisakeypointto<br />
rememberifyouspendhours<br />
creatingstunningphotography,<br />
composecomplexvideoshoots<br />
andspendaheftybudgetonly<br />
toseeyouronlinereelsattract<br />
thousandsofviews,then<br />
disappearwithoutgenerating<br />
anyactualenquiries.<br />
It’snotthatsocialmedia<br />
doesnotwork,butthatthe<br />
shortattentionspanwhichit<br />
encouragesdoesnothelpthe<br />
retentionofmessages.<br />
Andthat’swhyprint,which<br />
doesaidretentionandcanbe<br />
keptasapermanentreminder,<br />
The team<br />
behind the<br />
magazine<br />
The expertise we applyto<br />
produce<strong>Business</strong><strong>Action</strong>has<br />
beenacquiredover30years,<br />
workingwithcorporateclients<br />
acrosstheUK.<br />
We’rebrothers–Robert<br />
andSimonZarywacz–and<br />
originallyestablishedour<br />
partnershipinBerkshire.<br />
Ourclientworkincludes<br />
writing,editing,proofreading<br />
andproducingpublications<br />
alongwithwebdevelopment<br />
andmanagement.<br />
isaneffectivecomplementto<br />
onlinepromotion.<br />
Retaining your message<br />
Abigadvantageofferedby<br />
printisthatareader’ssolefocus<br />
isonthemagazineorleaflet<br />
theyarereading–nopop-ups,<br />
nonotifications,notimeline<br />
refreshesinterruptthem.<br />
Accordingtostatistics<br />
publishedbytheBritishPrinting<br />
IndustriesFederation,some60%<br />
ofthetimewespendreadinga<br />
magazineornewspaperisspent<br />
solelyfocusedonthatmedium.<br />
Figuresalsosuggestthat<br />
newspaperadvertsareviewed<br />
for2.5timeslongerthanthe<br />
averagedigitaladvertandthe<br />
long-termmemoryencodingof<br />
printedmailis49%stronger<br />
thanemail,and35%stronger<br />
thansocialmediaadvertising.<br />
Natural curiosity<br />
Weknowfromfiveyears’<br />
experienceofdistributing<br />
<strong>Business</strong><strong>Action</strong>magazinethat<br />
recipientswhohavenotasked<br />
toreceivethemagazinereadit<br />
voluntarily.Wealsoreceive<br />
warmthankswhenleavingthe<br />
magazinewithmostbusinesses.<br />
Thatisbecausethereisno<br />
hardsellandthemagazine<br />
invitesreaderstoopenitup<br />
andviewthecontents.<br />
Robertspecialisedin<br />
writingontechnologynews<br />
forThe<strong>Business</strong>Magazine,<br />
distributedto25,000<br />
businessesintheThames<br />
Valley,aswellasworkingon<br />
theproductionside.<br />
Simondevelopedtheinitial<br />
websiteforWanderlust<br />
magazine,developingasecure<br />
onlinesubscriptionservice<br />
beforepaymentandstore<br />
systemswereavailable,bothof<br />
whichwereverysuccessful.<br />
Devon and Wiltshire<br />
RobertmovedtoIlfracombe<br />
in2004,whileSimonmoved<br />
toWiltonin2016.We<br />
continuetoworkremotelyas<br />
avirtualpartnership,<br />
providingservicestoour<br />
Build trust with print<br />
Whilethewebsiteprivacypolicytemplate<br />
suppliedbytheInformationCommissioner’s<br />
Officerecommendsabusinesspublishesits<br />
tradingname,address,phonenumberand<br />
emailaddress,veryfewbusinessesdoso.<br />
Inthisageofphishing,fraudandscams,<br />
howcanyoutrustanybusinessthatdoes<br />
notthinkitimportantenoughorisnot<br />
confidentenoughtotellyou<br />
whotheyareandwherethey<br />
arebased?Isthisnot<br />
essentialwhenconsumers<br />
areworriedaboutbeing<br />
scammed?<br />
Printispermanent.<br />
Printdoesnot<br />
disappearand<br />
cannotbealteredor<br />
amendedonceina<br />
reader’shands,unlike<br />
mostinformation<br />
publishedonline.<br />
Invaluable tool<br />
Printmaynotoffer<br />
theinteractivityand<br />
instantaneouspublishing<br />
possibleonline,butitdoesoffer<br />
invaluablecomplementary<br />
advantages.<br />
Whenusedincombination<br />
withwebsites,onlinestores<br />
andbookingsystemsandsocial<br />
media,printingcanstrengthen<br />
yourcommunicationsandhelp<br />
youachievethebusinessresults<br />
yourequire.<br />
clientsinLondonandacross<br />
theUK.<br />
Robertalsoappliedhis<br />
journalistskillstofreelanceas<br />
businesseditoroftheweekly<br />
NorthDevonJournalfrom<br />
2009to2017,including<br />
drivingapprenticeship<br />
campaignstoincreaseuptake.<br />
Professional standards<br />
Allalong,wehavemaintained<br />
ourinvolvementinbothprint<br />
andonlinecommunications,<br />
recognisingthestrengthsand<br />
limitationsofeach.<br />
In2019,Robertlaunched<br />
<strong>Business</strong><strong>Action</strong>asNorth<br />
Devon’sindependentbusiness<br />
magazine,aspartofanew<br />
business,initiallyworking<br />
withAlanWilliams.<br />
The<br />
success<br />
ofthe<br />
magazine<br />
ledtothe<br />
launchofthe<br />
NorthDevon<br />
<strong>Business</strong>Awards,<br />
abouttoentertheirfifthyear,<br />
andhelpedestablishBBxpo,<br />
theannualbusiness-tobusinessexhibitionand<br />
networkingeventinBideford.<br />
RobertandSimoncontinue<br />
toworkwithlongstandingand<br />
newclients.<br />
Print communication supplement | in partnership with Z A R Y W A C Z<br />
business-action.uk | Print communication supplement | business action 11
We’ve been environmentally<br />
consciousfordecadesand<br />
workedtoreduceourimpact,<br />
butit’snowclearthatthe<br />
issuesaremorecomplexthan<br />
mostpreviouslythought.<br />
We’vebothalwaysworked<br />
fromhomeoffices,believing<br />
thateliminatingthedaily<br />
commuteminimisedtravel.<br />
Eliminatingjourneyscertainly<br />
doessavetimeandincrease<br />
efficiency,makingitpractical<br />
toworkwithourlongstanding<br />
clientsbased100+milesaway.<br />
Wealsobelievedthat<br />
communicatingonlinehad<br />
lessofanenvironmental<br />
impactthanprinting(and<br />
posting)paper.Wehave<br />
definitelyreducedofficepaper<br />
usage–westoppedpurchasing<br />
five-reamboxesofA4paper<br />
yearsago.<br />
However,theincreasein<br />
computingandinternetusage<br />
nowcallsintoquestiontheir<br />
environmentalbenefits.<br />
Studies,includingonequoted<br />
byAllianz,suggestthat<br />
emissionsproducedbythe<br />
globalICTindustryarebig<br />
enoughtoequalthatofthe<br />
aviationsector.Certainly,<br />
manybusinessesand<br />
individualsownandoperate<br />
moreelectricaldevices,using<br />
equipmenttoundertakemore<br />
activitiesthatwerepreviously<br />
completedmanuallyordidnot<br />
evenexist.Toviewadocument<br />
online,ithastobestoredon<br />
energy-consumingequipment<br />
Print your<br />
greens<br />
andyourbrowsingdevicehas<br />
tobepoweredorcharged.<br />
Multiplythisbybillionsand<br />
weseethattheenvironmental<br />
impactoftheinternetishuge<br />
andneedsconsideration.<br />
Thegenerallyaccepted<br />
beliefthatprintingisbadfor<br />
theenvironment,oftenquoted<br />
withoutreferencetoup-todatestatistics,alsoneedstobe<br />
reassessed.Thatdoesnot<br />
meanthatweshouldjustprint<br />
moreandemailless,butthat<br />
weshouldweighupall<br />
activity,identifywhatis<br />
justifiableandnecessary,and<br />
worktoreducethosethat<br />
causeharm.<br />
Whereprintcanbeseento<br />
achievebetterresultsthanor<br />
improvetheperformanceof<br />
onlinecommunications,it<br />
remainsareasonableoption.<br />
Therearealsochoiceswe<br />
canmaketoensureour<br />
printingactivitiesareas<br />
environmentallyfriendlyand<br />
sustainableaspossible.This<br />
includesselectingvegetablebasedinksandpaperthatis<br />
FSC-certified,aswellas<br />
recyclingit.<br />
Regardingthesustainability<br />
ofpaper,theWorldEconomic<br />
ForumstatesthatEuropean<br />
forests,fromwheremostUK<br />
paperissourced,increasedby<br />
90,000squarekilometres–an<br />
arearoughlythesizeof<br />
Portugal–between1990and<br />
2015.AccordingtoTwoSides,<br />
whichaimstoseparateprint<br />
andpaperfactfrommyth,<br />
paperrecyclinginEurope<br />
resultsinpaperbeingreused<br />
anaverageof3.8times–56%<br />
offibrousrawmaterialusedin<br />
thepaperindustrycomesfrom<br />
recycling.Therecyclingrateis<br />
74%,closetotheestimated<br />
practicalmaximumof78%.<br />
Anotherwaytoreusepaper<br />
iscomposting.Wenotonly<br />
securelyshredpapertoensure<br />
confidentially,butcompostit<br />
toprovidesoilforgrowingthe<br />
vegetablespictured.<br />
Webelieveitisimportant<br />
toeliminateunnecessary<br />
activitiesandreduceorfind<br />
alternativesforthosewitha<br />
harmfulimpact.<br />
Wealsothinkthatprinting<br />
continuestoplayavaluable<br />
roleincommunicationsand<br />
canbeajustifiablechoice<br />
whenbothaimsandimpact<br />
areproperlyconsidered.<br />
Showcase your<br />
business in<br />
text & images<br />
Wethinkprintiseffective,but<br />
whatdothebusinesseswe<br />
writeaboutin<strong>Business</strong><strong>Action</strong><br />
magazinethink?<br />
Belowarecommentsfrom<br />
twofeaturedbusinesses:<br />
“Icouldn’thaveputitbetter<br />
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TawInsuranceSolutions<br />
Magazinesofferunlimited<br />
spacefortextandshowcasing<br />
stunningvisualimages.<br />
Aboveisoneofourfavourite<br />
covershotsfeaturingBlack<br />
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inGreenLanes,Barnstaple.<br />
Partner with <strong>Business</strong> <strong>Action</strong> for<br />
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Partnerwith<strong>Business</strong><strong>Action</strong><br />
foramagazinesupplementlike<br />
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Opportunitiesarelimitedto<br />
fourperyearassupplements<br />
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withthequarterlymagazine<br />
anddistributedto2,000<br />
businessesacrossNorthDevon.<br />
Extrasupplementcopiesare<br />
suppliedforyoutodistributeto<br />
yourbusinessclientsorcontacts<br />
direct.WealsosupplyaPDF<br />
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Supplementpartnershipcost<br />
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12 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
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business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 9
A much-loved Bideford<br />
vintagebrandistransforming<br />
thewayconsumersview,buy<br />
anduseantiques,asitexpands<br />
itspremisesandwelcomesa<br />
newtrader.<br />
OldBridgeAntiquesstarted<br />
asacollectiveofdozensof<br />
tradersoppositethePannier<br />
Marketsome30yearsago,<br />
becomingafirmfavourite<br />
withcustomers.Adaptingto<br />
changingtrendsandtastes,<br />
SusannahWade(whomanages<br />
thetraders),hasoverseena<br />
movetopremisesonthePill,<br />
plustherecentadditionof11<br />
BridgelandStreet,agradeII<br />
listedbuildingwithahistory<br />
stretchingbacktothe1790s.<br />
Thelatesttradertojointhe<br />
OldBridgeAntiquesgroupis<br />
FelicityBrightofCollectability,<br />
whichisrelocatingfromGreat<br />
TorringtonthisOctober.<br />
ThedriverbehindOld<br />
BridgeAntiques’successis<br />
ensuringitisrelevantto<br />
today’sconsumers,especially<br />
theyoungergeneration.<br />
“Intoday’smarketa<br />
businessmustbeflexible,”says<br />
Susannah.“It’simportantto<br />
gotheextramilewithcustomer<br />
service.Weupcycleour<br />
customer’sownfurniture,<br />
Themed rooms create atmosphere and interest<br />
BIDEFORD HEADER<br />
Antiques & upcycling:<br />
a special shopping experience<br />
Over three floors of creative, sensory displays: (from left): Colin Newnham,<br />
Rosie Wade (bottom) and Susannah Wade of Old Bridge Antiques<br />
carryoutbespokeworkand<br />
offerfreelocaldelivery–as<br />
wellasrestorationandrepairs<br />
throughouron-siteworkshop<br />
orbyusingtheservicesof<br />
localcraftsmen.”<br />
Thevisitor<br />
experienceatOld<br />
BridgeAntiquesis<br />
verydifferenttowhat<br />
peoplemightexpect.<br />
Insteadofpilesof<br />
cluttereditems,their<br />
furniture,artand<br />
collectablesare<br />
arrangedineyecatchingdisplays.<br />
Thesearedisplayed<br />
overthreefloorsin<br />
BridgelandStreet,<br />
providinganallroundsensory<br />
experiencethat<br />
delightsbotholdergenerations,<br />
whorecallusingspecificitems<br />
intheiryouth,andchildren,<br />
whofinditfascinating.<br />
“Wecreateanenvironment<br />
wherepeopleusetheirsenses.<br />
Shoppinghastobe<br />
interesting.Kidsloveit<br />
andit’sniceforparents<br />
andgrandparentsto<br />
explainwhatthingsare<br />
andhowtheywork.”<br />
Asabusiness,Old<br />
BridgeAntiqueshas<br />
grownsteadilyyearon<br />
yearthroughwordof<br />
mouth,socialmedia<br />
andtelevision<br />
appearances,andhas<br />
neverneededto<br />
advertise.<br />
Susannahseesits<br />
aimassolving<br />
problems:“Customersoften<br />
don’tknowwhattheywant<br />
andweguidethemthrough<br />
theprocess,whetherthat’s<br />
sourcingorupcyclingan<br />
existingpiece.”<br />
Restorationandupcycling<br />
arecarriedoutinOldBridge<br />
Antiques’ownworkshop.<br />
Susannah’sbackground<br />
includesstudying<br />
EnvironmentalDesignat<br />
PortsmouthCollegeofArt,<br />
whereherinterestinsurface<br />
finishing,restorationand<br />
interiordesignbegan.<br />
Togetherwithherteam,<br />
theycanachievewhat<br />
customerswant.<br />
Nothinggoestowaste,as<br />
evenoldnutsandscrewsare<br />
savedforwhensomeone<br />
mightneedthem.<br />
OldBridgeAntiques<br />
attractsvisitorstoBideford,<br />
whoparkonthePilland<br />
explorethestorethere,before<br />
walkingthroughtotherear<br />
gardenoftheBridgeland<br />
Streetshop,thencontinuing<br />
intotown.<br />
It’safreshandcreativeway<br />
toexperienceandbuyantiques,<br />
vintageandupcycling.<br />
■ Details01237479942or<br />
oldbridgeantiques.co.uk<br />
Paul Martin from Antiques Road Trip,<br />
promoting the shop and Bideford<br />
10 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
BIDEFORD HEADER<br />
Traders work to revitalise historic Pannier Market<br />
Bidefordtradershaveformeda<br />
co-operativetoreinstateand<br />
overseecommunitymarketsin<br />
BidefordPannierMarketwitha<br />
long-termvisionof4-5markets<br />
aweekinpeakseason.<br />
Priceless local heritage<br />
Historicalreferencessuggest<br />
marketshavebeenheldin<br />
Bidefordsince1204,witha<br />
charterconfirmingrightsto<br />
holdamarketgrantedby<br />
HenryIIIin1270.Previously<br />
situatedatthebottomofthe<br />
HighStreetbytheriver,the<br />
marketmovedtoitscurrent<br />
sitein1675andtheexisting<br />
gradeIIlistedbuildingwas<br />
openedin1884.<br />
Withsuchavaluablehistory,<br />
itiscleartoseewhylocal<br />
peoplewanttopreserveand<br />
revitalisethetown’smost<br />
importantcommunityasset.<br />
<strong>2023</strong> Bideford Pannier Market events<br />
Saturday 30 September – Harvest Festival<br />
Saturday 4 November – Traditional Market<br />
Saturday 4 November – Christmas Market<br />
Saturday 18 November – Christmas Market<br />
Saturday 16 December – Christmas Market<br />
Theassociationhassurveyed<br />
userstoratetheirexperienceof<br />
themarketandfoundthat61%<br />
wererepeatvisitors,77%found<br />
themarketeasily,butonly50%<br />
saiditwasclearlysignposted.<br />
Halfofuserswerelocalwith<br />
45%onholidayand5%ona<br />
daytrip.Thehighestlevelof<br />
satisfactionwas33%with17%<br />
ratingthemarket‘verygood’,<br />
and33%‘good’.<br />
Surveyswerenotcompleted<br />
byvisitorsondayswhenthey<br />
expectedamarketandnone<br />
tookplace.Theassociationis<br />
workingtocorrectadvertising<br />
notunderitscontrol.<br />
Visitorsuggestionsinclude<br />
bettersignsanddirections,<br />
morelocalproducts,food<br />
marketsandastronglocalWest<br />
Countryatmosphere.<br />
The market entrance<br />
Devon Traders Association<br />
DevonTradersAssociationwas<br />
formedinearly<strong>2023</strong>andithas<br />
some25memberbusinesses.<br />
For hundreds of years Bideford residents have shopped at the market<br />
It’sstatedobjectivesare:“to<br />
carryonanybusinessforthe<br />
benefitofthecommunityby<br />
reinstating,revivingand<br />
operatingmarketsandeventsat<br />
BidefordPannierMarket,and<br />
preservingandpromotingthe<br />
heritageofthemarket<br />
includingthegradeIIlisted<br />
buildinginthebestinterestsof<br />
allcommunitystakeholders.<br />
Toupholdtherightsofthe<br />
peopleofBidefordtotradein<br />
themarkethallandtherights<br />
ofthecommunitytofrequent<br />
suchmarketsandevents.”<br />
Thetradersorganisedtheir<br />
firsteventinMayandhavefive<br />
morescheduledthisyear.<br />
Valuable community asset<br />
BidefordPannierMarketis<br />
locatedofftheHighStreetat<br />
theendofGrenvilleStreet.It<br />
comprisestheVictorianshops<br />
inMarketPlace,retailunitson<br />
thelowerlevelalongButcher’s<br />
Rowandthe1,000squaremetrecoveredmarkethallon<br />
theupperlevel.<br />
Theassociation’sKathleen<br />
Rileysays:ThePannierMarket<br />
worksascompletecomplex.<br />
Peoplelovethehistoryand<br />
thattherehasbeenamarket<br />
heresincethe1200s.It’sall<br />
aboutcommunity.Youhaveno<br />
supportsystemwithoutthe<br />
community.”<br />
Butcher’s Row<br />
■ VisitDevonTraders<br />
AssociationonFacebookor<br />
attendanevent<br />
Meet Devon Traders<br />
Association at BBxpo<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 11
BBxpo<br />
Local hand roasted coffee from Croyde Coffee<br />
Croyde Coffee willbeoffering<br />
itslocalcoffees,teasand<br />
refreshmentsforsaletoBBxpo<br />
exhibitorsandvisitors.<br />
Itscoffeebeansare<br />
individuallyhand-roastedin<br />
ordertobringouttheirunique<br />
character.The100%arabica<br />
beansarecurrentlysourced<br />
fromCostaRica,Ugandaand<br />
Ethiopia.CroydeCoffeealso<br />
servesSwissWaterDecaf<br />
CoffeefromCostaRica.<br />
Allitscoffeeisroastedin<br />
smallbatches–theartof<br />
roastingenhancestheflavour<br />
andistailoredtobringoutthe<br />
qualitiesofeachcoffee.<br />
Aswellasenjoyingcoffee<br />
fromitshutinCroydeor<br />
buyingitfromthewebsite,you<br />
BBxpo<br />
BIDEFORD<br />
canhireCroydeCoffee’sbigred<br />
vantoprovideabespokemobile<br />
coffeesolutionforconferences,<br />
exhibitions,corporateevents,<br />
promotionalcampaigns,film<br />
sets,andatotherlocations.<br />
■ Detailscroydecoffee.com<br />
Robert Zarywacz,editorof<br />
<strong>Business</strong><strong>Action</strong>,partnerat<br />
ZarywaczandBBxpocoorganiser,welcomesyouto<br />
thisyear’sevent.<br />
RobertisgratefultoInstant<br />
ImagesEmbroideryin<br />
Torringtonfortheembroidery<br />
ofhisnewbranded<strong>Business</strong><br />
<strong>Action</strong>waistcoat,whichheis<br />
picturedwearingabovein<br />
Torrington.Robertwillbe<br />
sportinghiswaistcoatat<br />
exhibitionsandnetworking<br />
eventsacrossDevonduring<br />
October.Ifyouseehim,please<br />
dosayhello.<br />
BUSINESS • BOOST • EXPO<br />
Thursday 26 October<br />
10am—3pm<br />
Bideford College<br />
Register your free tickets at<br />
bbxpo23.eventbrite.co.uk<br />
supported by<br />
Andrew Bowers,managing<br />
directorofPeakOnlineand<br />
BBxpoco-organiser,welcomes<br />
youtothisyear’sevent.<br />
Andrewispicturedabove<br />
duringthefirsteverDevon<br />
longdistanceadventure<br />
triathlonorganisedbyPeak<br />
Onlinecomprisinga106-mile<br />
bikeride,33-milehike,1.2-<br />
mileraftand2-milesprinton<br />
acircularroutetakingin<br />
Hartland,Lynton,Chulmleigh<br />
andHatherleigh.<br />
Andrewhasalsobeenbusy<br />
breakingworldrecordsatthis<br />
year’sBidefordSoapboxDerby.<br />
12 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
BBxpo<br />
Free networking lunch from North Devon Hog Roast<br />
North Devon Hog Roastis<br />
providingthefreenetworking<br />
lunchforexhibitorsand<br />
visitorsatthisyear’sBBxpo.<br />
Winnerof<strong>Business</strong><strong>Action</strong>’s<br />
ExcellenceinHospitality&<br />
TourismAward<strong>2023</strong>,North<br />
DevonHogRoastprovides<br />
hogroastsandcateringforall<br />
occasionsincludingprivate<br />
partiesandevents,weddings,<br />
fetes,christenings,charity<br />
eventsandcorporatefunctions<br />
inNorthDevon.Itsaimisto<br />
produceporkthatisfullof<br />
flavour,succulentand<br />
wholesome.Italsosupports<br />
otherlocalfarmers,producers<br />
andbusinesses.<br />
Aswellasitshogroast,it<br />
willbeofferingvegetarian<br />
optionssothateveryonecan<br />
enjoylunchandnetworkingin<br />
whatpromisestobea<br />
sumptuousfinaletothisyear’s<br />
exhibitionandevent.<br />
■ Details01805603909or<br />
northdevonhogroast.co.uk<br />
We welcome you back to<br />
BBxpoNorthDevonbusiness<br />
exhibitionandnetworking<br />
eventonThursday26October<br />
atBidefordCollege.<br />
Thereturnoflastyear’s<br />
eventafterthetwo-yearbreak<br />
duringthepandemicbeganthe<br />
re-establishmentofBBxpoasa<br />
dynamicenvironmentinwhich<br />
forward-lookingbusiness<br />
peoplecanmeetoldandnew<br />
contacts,discoverpractical<br />
helpandadvice,andsharetheir<br />
knowledgewithpeers.<br />
BBxpo aims<br />
Inatimeofcontinuedextreme<br />
challengeforallbusinesses,<br />
BBxpoaimsto:<br />
➤ Promoteexhibitor<br />
businessesface-to-face,in<br />
printandonline<br />
➤ Provideanetworking<br />
environmenttobuild<br />
relationshipsandcreate<br />
opportunities<br />
➤ Raiseawarenessofbusiness<br />
support,adviceandtraining<br />
availableinNorthDevon<br />
➤ Supportenterprisein<br />
businessesnewandold, of<br />
everysize,ineverysector<br />
Connecting far and wide<br />
FromthefirstBBxpoin2018,<br />
wealsoaimedtoattractboth<br />
exhibitorsandvisitorstoNorth<br />
Devonfromtherestofthe<br />
countyandbeyond.<br />
Wehopethatweareonce<br />
againbuildingmomentumto<br />
achievethis.<br />
Devon & Plymouth<br />
Chamber of Commerce<br />
Wearegratefulforthe<br />
continuedsupportofDevon&<br />
PlymouthChamberof<br />
Commerce,whoarenotonly<br />
exhibitingatBBxpo,butalso<br />
holdingtheirregularChamber<br />
Connecteventhere.<br />
Thechamber’saimsareto<br />
helpbusinessesconnect,grow<br />
andsucceedandyoucanfind<br />
outmoreabouthowitachieves<br />
theseaimsatBBxpo.<br />
<strong>Business</strong><strong>Action</strong>ispleasedto<br />
beamemberofDevon&<br />
PlymouthChamberand<br />
recommendsmembershiptoall<br />
Devonbusinesses.<br />
Federation of Small<br />
<strong>Business</strong>es (FSB)<br />
Wearedelightedtowelcome<br />
theFSB,thenationwide<br />
organisationwith150,000+<br />
smallbusinessmembers.Find<br />
outhowFSBmembershipcan<br />
helpyourbusinessatBBxpo.<br />
Meet the exhibitors<br />
Themainpartoftheeventis<br />
thebusinessexhibitioninthe<br />
DevonHall,whichfeatures<br />
dozensofbusinessexhibitors.<br />
Readprofilesofexhibitors<br />
bookedtoattend(asof20<br />
September)frompage16<br />
onwards.Moreexhibitorsare<br />
expectedtobookintheweeks<br />
leadinguptotheevent.Seethe<br />
fulllistofprofiles–updated<br />
regularly–onthewebsite.<br />
Ifyouwanttoexhibit,there<br />
isstilltimetobookastand<br />
onlineatbbxpo.uk.<br />
Grants, training & advice<br />
Anothereventaimistohelp<br />
businessesfindthebusiness<br />
supporttheyneed.<br />
Wearepleasedtowelcomea<br />
rangeofsupportproviders<br />
offeringadviceandservices<br />
coveringgrants,business<br />
adviceandtraining.<br />
AttendingBBxpoisvaluable<br />
forthisaloneasyouwill<br />
probablyfindsupportforyour<br />
businessthatyoudidnotknow<br />
wasavailable.<br />
Free networking lunch<br />
Ourfreenetworkinglunchhas<br />
beenapopulardrawat<br />
previouseventsandweare<br />
delightedthatthisyearNorth<br />
DevonHogRoastisproviding<br />
thelunch,whichincludes<br />
vegetarianoptions.<br />
Event schedule<br />
10am Exhibitiondoorsopen<br />
11am DevonChamberConnect<br />
12pm FSBpresentation<br />
1pm Freenetworkinglunch<br />
3pm Eventclose<br />
Register for free tickets<br />
Ifyouareplanningtovisit<br />
BBxpo,pleasedoregisterfor<br />
yourfreeticketstohelpus<br />
estimatenumbersforcatering<br />
purposes–registerat<br />
bbxpo23.eventbrite.co.uk<br />
See you there!<br />
Welookforwardverymuchto<br />
meetingyouatBBxpo.<br />
BBxpo<br />
BIDEFORD<br />
Call 07971 176044 or<br />
visit bbxpo.uk<br />
BUSINESS • BOOST • EXPO<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 13
A new region-wide fundhas<br />
beenlaunchedbytheBritish<br />
<strong>Business</strong>Banktosupportnew<br />
andgrowingsmallbusinesses<br />
intheSouthWest.<br />
The£200mSouthWest<br />
InvestmentFund(SWIF)<br />
coverstheentireSouthWest<br />
regionandprovidesloansfrom<br />
£25kto£2mandequity<br />
investmentupto£5mtohelpa<br />
rangeofsmallandmediumsizedbusinessestostartup,<br />
scaleuporstayahead.<br />
ThepurposeofSWIFisto<br />
drivesustainableeconomic<br />
growthbysupporting<br />
innovationandcreatinglocal<br />
opportunitiesfornewand<br />
growingbusinessesacrossthe<br />
SouthWest.SWIFwillincrease<br />
thesupplyanddiversityof<br />
early-stagefinanceforSouth<br />
Westsmallerbusinesses,<br />
providingfundstofirmsthat<br />
mightotherwisenotreceive<br />
investmentandhelpingto<br />
breakdownbarriersinaccess<br />
tofinance.<br />
SWIGFinancehasbeen<br />
appointedtomanagethe<br />
Digital business advisers<br />
offer one-to-one support<br />
TheHeartoftheSouthWest<br />
GrowthHubhaslauncheda<br />
newserviceofferingfree,fully<br />
fundedone-to-onedigital<br />
businesssupport.<strong>Business</strong>es<br />
inNorthDevon,therestofthe<br />
countyandSomersetcan<br />
receivededicatedtimewith<br />
theirdigitalbusinessadvisers,<br />
tailoredtomeettheirunique<br />
businessneeds.<br />
Aninitialdigitalbusiness<br />
reviewwillidentifydigital<br />
solutionsthatalignwiththe<br />
goalsofabusiness.Next,the<br />
adviserwilltakeadeepdive<br />
intoitscurrentbusiness<br />
challengesandfutureplans,<br />
thenpointittowardsthebest<br />
digitalstrategiestofast-track<br />
itsgrowth.<br />
All plans include<br />
➤ 4 adverts (if selected)<br />
➤ 4 magazine listings<br />
➤ 12-month web adverts<br />
➤ online listing<br />
➤ 4 mailed magazines<br />
➤ plus more<br />
BBxpo<br />
Growth fund supports<br />
starting and scaling up<br />
Thedigitalbusiness<br />
advisersofferguidancein<br />
variousareasofdigital<br />
supporttohelpabusiness<br />
shineonlineandprogressits<br />
digitaljourney.Thiscould<br />
includedigitalmarketing,<br />
socialmedia,searchengine<br />
optimisation(SEO),handling<br />
thecustomerjourney,and<br />
more.Theyareallsettoshare<br />
theirvaluableinsightsand<br />
practicalstrategiestoenhance<br />
businessperformanceand<br />
catertouniquedigitalneeds.<br />
Digitalbusinessadvisers<br />
can’tfixtechglitches,butwill<br />
enableabusinesstoeffectively<br />
navigatethedigitalworld.<br />
Meet Heart of the South West<br />
Growth Hub at BBxpo<br />
*<br />
SmallerLoanscontractandwill<br />
beprovidingloansfrom<br />
£25,000upto£100,000,<br />
coveringthewholeSouthWest.<br />
Otherfundmanagers<br />
includeTheFSEGroup,who<br />
willmanagelargerdebt(£100k<br />
–£2million)andequityforthe<br />
Southoftheregion.FW<br />
CapitalandMavenwillmanage<br />
thelargerdebt(£100k–£2<br />
million)andequityforthe<br />
northernpartsoftheregion.<br />
LouisTaylor,chiefexecutive<br />
oftheBritish<strong>Business</strong>Bank,<br />
says:“ThelaunchoftheSouth<br />
WestInvestmentFundmarks<br />
animportantmilestoneinour<br />
missiontosupportbusiness<br />
growthacrosstheUK.By<br />
identifyingandaddressing<br />
fundinggapsintheSouth<br />
West,weaimtoempowerlocal<br />
businessesandunlocktheir<br />
truepotential.Thisinitiative<br />
willplayacrucialrolein<br />
catalysingeconomicgrowth,<br />
creatingjobs,andfostering<br />
innovationintheregion.”<br />
Meet SWIG Finance and The<br />
FSE Group at BBxpo<br />
Free training for entrepreneurs,<br />
small businesses & employees<br />
BuildingGrowth,partofthe<br />
YTKOGroup,isprovidinga<br />
seriesofskillsbootcampsfor<br />
businessesinDevon.<br />
Ifyouarelookingfor<br />
trainingcoursestoboostyour<br />
career,helpyoustartuporrun<br />
yourbusiness,thenSkills<br />
Bootcampscouldhelp.<br />
Focusingonkeyskillsto<br />
boostyourknowledgeinkey<br />
topicsinjusteightweeks,these<br />
coursesarefreeandavailableto<br />
allresidentsofDevon.<br />
Topicsinclude:<br />
Digital Marketing<br />
Areyoulookingtoimprove<br />
yourdigitalmarketingskills,or<br />
allowyourbusinesstobenefit<br />
fromanenhanceddigital<br />
marketingstrategy?Thiscourse<br />
Advertise from just £30 a year with <strong>Business</strong> <strong>Action</strong><br />
Select plan<br />
£30 <strong>Business</strong> <strong>Action</strong> Plan – 4 magazine listings<br />
£125 <strong>Business</strong> <strong>Action</strong> Plan – 4 business card adverts<br />
£225 <strong>Business</strong> <strong>Action</strong> Plan – 4 banner adverts<br />
£315 <strong>Business</strong> <strong>Action</strong> Plan – 4 quarter page adverts<br />
£645 <strong>Business</strong> <strong>Action</strong> Plan – 4 half page adverts<br />
£995 <strong>Business</strong> <strong>Action</strong> Plan – 4 full page adverts<br />
coverssocialmedia,advertising,<br />
e-commerce,internalcomms<br />
plusreelsandvideocontent.<br />
Digital Workplace Skills<br />
DigitalWorkplacemadeeasy–<br />
noexpertiserequired.Enrolto<br />
learnleadershipinthedigital<br />
era,harnessAIforproductivity,<br />
andelevateyourbusinessusing<br />
toolssuchasOffice365,Canva,<br />
Visme,Intuitandmore.<br />
Future of Construction<br />
Learnhowtoreducethe<br />
environmentalimpactof<br />
constructionandbuildyour<br />
confidenceintraditionaltrades<br />
andskillswhichcontinuetobe<br />
fundamentaltotheindustry.<br />
Meet Building Growth from<br />
YTKO at BBxpo<br />
Payment options<br />
Pay in full or by<br />
12 monthly instalments –<br />
with no extra charges.<br />
Put yourself in front of<br />
North Devon businesses.<br />
*priceriseinwinter<strong>2023</strong><br />
Book online at business-action.co.uk/plans or call Robert on 07971 176044<br />
14 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
The team at Pantheon<br />
Hospitalitylovesport.They<br />
alsolovehelpingnew<br />
customerstosourcetheright<br />
VIPcorporatehospitality<br />
packagesatsportsevents.<br />
Thebusinesswas<br />
incorporatedinNorthDevon<br />
in2016,initiallyin<br />
partnershipwithanother<br />
eventscompanyproviding<br />
officialoffsitehospitality<br />
packagesforEnglandrugby<br />
matchesatTwickenham.<br />
Followingchangeswithinthe<br />
industry,PantheonHospitality<br />
branchedouttooffermany<br />
differentpackagesatawider<br />
varietyofevents.<br />
PantheonHospitalityis<br />
nowcompletelyindependent<br />
andspecialisesinofficial<br />
corporatehospitalitypackages<br />
atmostmajorsportingevents<br />
intheUKandoverseas,aswell<br />
asbigmusicevents.<br />
Afterworkingincorporate<br />
hospitalityinLondon,director<br />
PhilipHearndecidedtosetup<br />
PantheonHospitalityonhis<br />
returntoNorthDevon,where<br />
hegrewup,withthedreamof<br />
creatinganexcitingbusiness<br />
BBxpo<br />
At the very best sports events<br />
Pantheon Hospitality: from Goodwood to Royal Ascot & British Grand Prix<br />
sellinghigh-endhospitalityat<br />
someofthemostsought-after<br />
eventsinthecountry.A<br />
businessthatwouldhopefully<br />
growandbecomeacompany<br />
thatpeoplewithaloveofall<br />
thingssportwouldenjoy<br />
workingat.<br />
Thepandemicimpacted<br />
businesswhenthewhole<br />
industrycametoahaltfor18<br />
months,but,undeterred,the<br />
companyre-establisheditself<br />
overthepasttwoyears,now<br />
poisedforgrowthandhungrier<br />
thanever.<br />
“Weprideourselvesonour<br />
roleasaboutiquecorporate<br />
hospitalitybroker,withgreat<br />
connectionsintheindustry<br />
andasoundknowledgeofa<br />
wholehostoffantasticevents,”<br />
saysPhilip.“Thisenablesusto<br />
remaincompletely<br />
independentandofferclientsa<br />
muchwiderrangeof<br />
products,whileremaining<br />
competitiveonprice.”<br />
Thebusinessisfortunateto<br />
haveestablisheddirectlinks<br />
andrelationshipswithsome<br />
ofthetopvenuesintheUK<br />
andinternationally.Attheend<br />
of2022,Pantheonannounced<br />
itsappointmentasanOfficial<br />
AffiliatedHospitalityAgentof<br />
LancashireCricket.This<br />
agreementallowsittoforgea<br />
closerrelationshipwiththe<br />
venue,ensuringitcanprovide<br />
clientswithafirst-rateservice<br />
andaccesstosomeofthebest<br />
hospitalitypackagesatfuture<br />
internationalcricketfixtures<br />
andmusicconcerts.<br />
“Whetheryouwanttosee<br />
thetopPremierLeaguesides<br />
battleitout,experiencethe<br />
roarofthecrowdat<br />
CheltenhamduringFestival<br />
week,witnessthespeedand<br />
glamouroftheBritishGrand<br />
Prix,orsoakuptheatmosphereattheWimbledon<br />
TennisChampionships,<br />
PantheonHospitalitycanhelp<br />
toarrangeapackagetomatch<br />
anycriteria,bigorsmall,”<br />
Philipadds.<br />
“Someofthebiggestand<br />
besteventsintheworldare<br />
nowalittleclosertoyour<br />
doorstepinwonderfulDevon!”<br />
Meet Pantheon Hospitality at<br />
BBxpo<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 15
BBxpo<br />
your future starts here<br />
APPLICATIONS OPEN for Sept 2024<br />
A Levels<br />
T Levels<br />
Vocational<br />
Apprenticeships<br />
HTQs<br />
Degree level<br />
Adult courses<br />
BBxpo exhibitors<br />
See updated exhibitor list at bbxpo.uk<br />
BBX Devon<br />
w: bbxuk.com<br />
t: 07904 146136<br />
One of the UK’s largest business<br />
communities offering your<br />
business the opportunity to trade<br />
with other clients of the BBX<br />
platform. This guarantees you new<br />
ongoing business or your money<br />
back, saves cash when<br />
purchasing and an interest-free<br />
credit line to invest in your<br />
business and marketing.<br />
Beep Media<br />
w: beepmedia.co.uk<br />
t: 07967 021307<br />
a: The Node, 1 Enterprise Road,<br />
Roundswell, Barnstaple<br />
EX31 3YB<br />
Based in the Southwest of<br />
England, we create video content<br />
for brand promotion, customer<br />
testimonials, live-stream and<br />
hybrid events. We create and host<br />
websites, with an agile approach<br />
to consultancy that serves the<br />
digital communication needs of<br />
our local, national and global<br />
clients.<br />
Black Wall Street London<br />
w: blackwallstreetlondon.com<br />
a: 24 Green Lanes Shopping<br />
Centre, Barnstaple EX31 1UL<br />
Black Wall Street London (BWSL)<br />
is an Afrocentric retail store and<br />
community events hub, located in<br />
Green Lanes shopping centre,<br />
Barnstaple with a mission to<br />
provide unique and affordable<br />
home accents and quality gifts for<br />
the style conscious consumer.<br />
Building Growth South West<br />
w: building-growth.com<br />
t: 07825 629030<br />
Building Growth South West are<br />
delivering Skills Bootcamps in<br />
Digital Workplace Skills, Digital<br />
Marketing and Future of<br />
Construction across Devon and<br />
Cornwall. Skills Bootcamps are<br />
free, flexible courses of eight<br />
weeks, giving people the<br />
opportunity to increase their<br />
business activity, up-skill in their<br />
current role, or gain sector-specific<br />
skills.<br />
<strong>Business</strong> <strong>Action</strong><br />
w: business-action.co.uk<br />
t: 07971 176044<br />
The independent quarterly North<br />
Devon business-to-business<br />
magazine published in print and<br />
online. Now in its fifth year,<br />
<strong>Business</strong> <strong>Action</strong> is delivered direct<br />
and mailed to some 2,000<br />
businesses across North Devon.<br />
Croyde Coffee<br />
Buy coffee & tea at Bbxpo<br />
w: croydecoffee.com<br />
t: 07970 963190<br />
We supply our own hand-roasted<br />
coffee, offer excellent Barista skills<br />
and will integrate with your needs<br />
on the day. We are licensed with<br />
two local authorities and fully<br />
insured with public liability cover.<br />
We are self-sufficient with our own<br />
onboard generator and water tank,<br />
fridge and re-heat oven if required<br />
and can tailor individual packages<br />
to suit your needs and budget.<br />
Devon & Plymouth<br />
Chamber of Commerce<br />
w: devonchamber.co.uk<br />
t: 01752 220471<br />
Devon & Plymouth Chamber of<br />
Commerce helps hundreds of<br />
businesses connect, grow and<br />
succeed with its renowned brand<br />
of events and business support. It<br />
is the county’s only accredited<br />
Chamber of Commerce, providing<br />
specialist services such as<br />
international trade as well as being<br />
the collective voice of business for<br />
the region.<br />
Devon Traders Association<br />
FB: Devon Traders Association<br />
Devon Traders Association’s<br />
objectives are to reinstate and<br />
oversee community markets in<br />
Bideford Pannier Market to ensure<br />
the preservation of an historic site<br />
and to provide a relaxed, enjoyable<br />
atmosphere which draws in local<br />
communities and tourism.<br />
Devon Women in <strong>Business</strong><br />
w: devonwomeninbusiness.com<br />
t: 07717 130226<br />
We are a friendly professional<br />
business membership<br />
organisation for women in<br />
business across Devon. With four<br />
membership options to choose<br />
from to suit all budgets, we provide<br />
face-to face-and online networking,<br />
information, webinars, workshops<br />
and the Devon Women in<br />
<strong>Business</strong> Awards – your one stop<br />
shop for business support.<br />
Digitwell Solutions<br />
w: digitwell.co.uk<br />
t: 01234 632232<br />
Digitwell Solutions is an awardwinning<br />
(three times – Best<br />
Specialist Mobile App company)<br />
software development company<br />
specialising in mobile apps. We<br />
are starting a social enterprise<br />
called Map Your Event which will<br />
provide high quality festival/event<br />
management services. This will<br />
provide support for community<br />
based events. Contact us to find<br />
out more.<br />
doubleUprint<br />
w: doubleuprint.co.uk<br />
t: 01271 268041 / 07866 420436<br />
Specialists in all forms of signage,<br />
vehicle graphics and print,<br />
including business stationery.<br />
• Over 20 years’ experience and<br />
expertise to match.<br />
• Full service, from initial graphic<br />
design (if needed) to manufacture,<br />
delivery and installation<br />
• Personal service – to ensure we<br />
fully understand exactly what is<br />
needed and provide the ideal<br />
solution<br />
16 business action | <strong>Autumn</strong> <strong>2023</strong> | business-action.co.uk
BBxpo<br />
• Local and convenient – based in<br />
North Devon<br />
• We provide a flexible service to<br />
match our clients needs.<br />
Federation of Small<br />
<strong>Business</strong>es<br />
w: fsb.org.uk<br />
t: 07912 240 945<br />
We're the UK’s largest membership<br />
organisation for small businesses<br />
and the self-employed. From legal<br />
protection to networking, HR<br />
advice to business banking, there<br />
really is something for every small<br />
business who joins the FSB. FSB<br />
membership gives you everything<br />
you need to work, connect, and be<br />
heard in government.<br />
G3 Promotions<br />
w: g3promotions.co.uk<br />
t: 07836 576 615<br />
G3 Promotions is a small familyrun<br />
promotional company, we<br />
provide branded promotional<br />
goods for your clients and prospects.<br />
Our 20 years of experience allows<br />
us to guide you through the many<br />
product options and we work with<br />
you on your budgets and<br />
quantities for maximum effect.<br />
Speak to Gerry Bolt.<br />
Heart Smoke & Soal<br />
w: heartsmokesoal.co.uk<br />
t: 01409 251357<br />
a: Unit 3A, West Devon<br />
<strong>Business</strong> Units, Neet Way,<br />
Holsworthy Industrial Estate,<br />
Holsworthy, EX22 6ES<br />
We are delighted to be able to<br />
offer a wide range of outdoor living<br />
products from a hand-picked<br />
selection of exceptional suppliers.<br />
Whether you want to create a<br />
modern space or a more<br />
traditional structure, install a<br />
contemporary pizza oven or a<br />
state-of-the-art outdoor grill, we<br />
can help you create the ultimate<br />
living space . . . outdoors! Our<br />
outdoor kitchens will surpass all of<br />
your creative outdoor living needs.<br />
Heart of the South West<br />
Growth Hub<br />
w: heartofswgrowthhub.co.uk<br />
t: 03456 047047<br />
Free business advice and support<br />
for businesses in Devon,<br />
Somerset, Plymouth and Torbay.<br />
Our advisers can help you start or<br />
grow your business, linking you to<br />
the best support possible. Book a<br />
fully funded (free) 1-2-1 session<br />
with one of our Digital <strong>Business</strong><br />
Advisers. Complete our Get in<br />
Touch form today.<br />
Ilfracombe <strong>Business</strong> &<br />
Tourism Association<br />
w: ilfracombebta.co.uk<br />
t: 01271 863001<br />
a: c/o Ilfracombe TIC,<br />
The Landmark, Ilfracombe<br />
EX34 9BZ<br />
Ilfracombe <strong>Business</strong> and Tourism<br />
Association is the voice of local<br />
businesses, promoting the town at<br />
the highest level to ensure our<br />
tourism economy continues to<br />
flourish.<br />
Kameleon<br />
w: kameleonagency.com<br />
t: 01271 634417<br />
We are The Creative Growth<br />
Agency®. Naturally curious about<br />
what makes your brand stand out.<br />
Tapping into your unique personality<br />
helps guide our creative process,<br />
which then filters through<br />
everything from design & print to<br />
web development and digital<br />
campaigns. We offer you a fresh<br />
perspective.<br />
North Devon Hog Roast<br />
Serving free BBxpo lunch<br />
w: northdevonhogroast.co.uk<br />
t: 01805 603909<br />
a: Lower Whitsleigh Farm,<br />
Roborough, Winkleigh, North<br />
Devon, EX19 8TU<br />
We started the North Devon Hog<br />
Roast Company as we wanted to<br />
produce pork that was not just full<br />
of flavour but would be succulent<br />
and good for us. We have recently<br />
been awarded the best hog roast<br />
company by LuxLife’s Global<br />
Wedding Awards and <strong>Business</strong><br />
<strong>Action</strong> Excellence in Hospitality &<br />
Tourism Award.<br />
Online Courses by MAKO<br />
w: onlinecoursesbymako.com<br />
t: 0800 014 1369<br />
Online Courses by MAKO<br />
specialises in Video Interactive<br />
Online Training courses for all<br />
businesses across the UK industry<br />
but not with the ‘old-style static pdf<br />
voiceovers’. Our courses are fully<br />
interactive, set-in real-life situations<br />
using the latest heat mapping<br />
technology with 300 courses to<br />
choose from and fully accredited.<br />
We have also just won the ‘Best<br />
Health & Safety e-Learning<br />
Services Provider <strong>2023</strong> – UK’.<br />
Pantheon Hospitality<br />
Limited<br />
w: pantheonhospitality.co.uk<br />
t: 01271 446222<br />
Pantheon Hospitality specialise in<br />
official corporate hospitality<br />
packages at all major sporting and<br />
music events. Whether it’s football,<br />
rugby, cricket, horse racing, motor<br />
racing or tennis, we’ve got it<br />
covered. If you love going to the<br />
biggest events in the country, get<br />
in touch, we would love to help.<br />
Peak Online<br />
BBxpo co-organiser<br />
w: peak-online.uk<br />
t: 01237 721256<br />
Peak Online, your local web<br />
design and digital marketing<br />
company. Based in Bideford,<br />
providing a personal service with<br />
clients throughout North Devon.<br />
Web design to suit all budgets,<br />
from our most simple templated<br />
websites to customised<br />
WordPress designs – whatever<br />
your business needs we can help<br />
you find a solution; we support<br />
clients in a wide range of<br />
industries with varying levels of<br />
requirement.<br />
Join us<br />
As we aim to ensure<br />
that our local economy<br />
continues to flourish.<br />
In supporting our local<br />
Tourist Information Centre<br />
& promoting Ilfracombe<br />
together with North Devon<br />
as a top destination,<br />
through Visit Ilfracombe &<br />
our social media channels.<br />
At events we help organise<br />
& support in the town.<br />
At our networking events,<br />
workshops & social<br />
events for our members,<br />
advertisers & friends.<br />
We’re stronger with you<br />
The IBTA<br />
• is the voice of<br />
local business<br />
• strives to develop<br />
the local economy<br />
• promotes<br />
Ilfracombe as a<br />
destination<br />
find out more<br />
scan the code<br />
ONE COMPLETE<br />
ONLINE SOLUTION<br />
business-action.uk | <strong>Autumn</strong> <strong>2023</strong> | business action 17
DWIB Brand created by Q-ballCreative<br />
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Petroc<br />
w: petroc.ac.uk<br />
t: 01271 345291<br />
Petroc has several employer<br />
support projects which are<br />
designed to provide fully funded<br />
training to small and medium<br />
enterprises in the Torridge and<br />
North Devon areas. Petroc will<br />
also be available to discuss<br />
support for Apprenticeships and T-<br />
Levels.<br />
Pixel Chefs<br />
w: pixelchefs.co.uk<br />
t: 01271 634400<br />
Think of us as the fast-food<br />
equivalent in the digital world.<br />
Serving up great tasting,<br />
affordable websites to small and<br />
new businesses, on the plate and<br />
ready to go in less than two<br />
weeks. Agency expertise at<br />
freelance prices. Hungry for more?<br />
Our local, in-house team are ready<br />
to take your order.<br />
Plastic Free North Devon<br />
w: plasticfreenorthdevon.org<br />
t: 07815 701684<br />
Plastic Free North Devon is a local<br />
environmental charity on a mission<br />
to protect and improve our<br />
environment, through communityled<br />
action. We work with businesses,<br />
individuals, schools and communities<br />
to educate and inspire positive<br />
environmental change.<br />
Pound Lane Financial<br />
Management<br />
w: poundlane.co.uk<br />
t: 07801 199671<br />
Susie Kevern is a Chartered<br />
Accountant who has spent the<br />
majority of her career working in<br />
family run SMEs. Her focus is to<br />
make sense of business’ accounts,<br />
Your one stop<br />
solution for:<br />
Online & Face to Face Networking Events.<br />
<strong>Business</strong> Webinars and Workshops.<br />
Information, Recommendations & Advice.<br />
Peer to Peer Support.<br />
Devon Women in <strong>Business</strong> Awards.<br />
4 levels of Membership to suit all<br />
budgets and business needs.<br />
work with managers to ensure<br />
they’ve got the right figures to<br />
make good decisions and then<br />
support them to deliver<br />
sustainable success.<br />
Seldons Solicitors<br />
w: seldons-solicitors.co.uk<br />
t: 01237 479121<br />
Seldons LLP is a local firm of<br />
solicitors based on The Quay in<br />
Bideford. Seldons pride<br />
themselves on being a friendly,<br />
approachable firm of legal experts<br />
who offer a professional service to<br />
their clients. Whatever your needs,<br />
from wills, probate, property sales<br />
or purchases or family matters,<br />
ask Seldons for sound legal advice.<br />
South West <strong>Business</strong> Expo<br />
2024<br />
w: southwestbusinessexpo.co.uk<br />
t: 07507 721139<br />
The SWB Expo is a vibrant and<br />
dynamic event where innovation,<br />
networking, and inspiration<br />
converge. It’s the largest 1 day<br />
business show in the region<br />
attracting 1000s of business<br />
people from across the South<br />
West and is the ultimate platform<br />
for entrepreneurs and<br />
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