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The Star: November 09, 2023

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Grey Power concerns<br />

over cashless buses<br />

• By David Hill<br />

THE PROSPECT of cashless<br />

buses will cause anxiety for<br />

older residents, Grey Power’s Jan<br />

Pentecost says.<br />

She was reacting to<br />

Environment Canterbury’s<br />

decision to move to cashless<br />

buses next year, in the interests<br />

of staff safety.<br />

Passengers on the Greater<br />

Christchurch Metro Network<br />

will be unable to pay by cash<br />

from the second half of 2024, as<br />

part of the implementation of<br />

the National Ticketing Solution<br />

(NTS).<br />

“Many older people have used<br />

cash all their lives,’’ Pentecost<br />

said.<br />

“<strong>The</strong>re are a group of our<br />

older people who go down to<br />

the ATM on pension day and<br />

withdraw most of their money<br />

and pay for everything by cash,<br />

because that is what they have<br />

always done.<br />

“When they are 80-odd, they<br />

get really anxious about all these<br />

changes.’’<br />

Over-65s can use their gold<br />

card to ride for free from 9am<br />

on weekdays and all weekend<br />

and public holidays, so many do<br />

not have a Metro card,<br />

Pentecost said.<br />

ECan customer service and<br />

public transport marketing<br />

manager Thomas McNaughton<br />

said Metro operators had<br />

advocated removing cash from<br />

buses and ferries for some time.<br />

“Over the last 18 months,<br />

staff have worked closely with<br />

operators and other partners to<br />

improve network safety for both<br />

staff and customers.<br />

“This has been in response<br />

to an increase in incidents and<br />

complaints around safety.’’<br />

He said about 12 percent of<br />

passenger trips were paid for by<br />

cash.<br />

<strong>The</strong> new NTS will provide<br />

payment options such as debit/<br />

credit card, a pre-paid card, or<br />

smart devices – but not cash.<br />

Patrons will be able to top-up<br />

pre-paid cards at service centres<br />

and online.<br />

Pentecost said overseas<br />

research has shown there will<br />

always be a group of people<br />

unable to use technology,<br />

whether due to cost or being<br />

unable to learn.<br />

“As we move to a cashless<br />

society and digital inclusion,<br />

it feels like old people don’t<br />

matter.’’<br />

– RNZ<br />

Latest Canterbury news at starnews.co.nz<br />

WORK IS about to start on the<br />

contentious 10km/h speed limit<br />

changes on Gloucester St.<br />

From Monday, contractors<br />

will be installing speed cushions,<br />

planters, seating and other street<br />

furniture in the section between<br />

Colombo St and Manchester St.<br />

<strong>The</strong> city council says the work<br />

is designed to make Gloucester St<br />

more people-friendly.<br />

Ninety per cent of the cost is<br />

being funded through Waka<br />

Kotahi’s Streets for People<br />

programme, aimed at making<br />

low-cost and rapid changes<br />

to streets ahead of permanent<br />

upgrades.<br />

<strong>The</strong> site was chosen because<br />

Gloucester St is home to the<br />

Performing Arts precinct and<br />

connects to New Regent St,<br />

as well as Tūranga, Te Pae<br />

Christchurch Convention Centre,<br />

Cathedral Square, and will also<br />

become home to the new Court<br />

<strong>The</strong>atre when it opens in May<br />

next year.<br />

City council transport<br />

planning and delivery manager<br />

Jacob Bradbury said the trial will<br />

help the city council understand<br />

how the changes will affect the<br />

area before any permanent work<br />

is considered.<br />

“We are very keen to hear what<br />

people think about the changes<br />

once they’re installed so we’re<br />

really encouraging feedback<br />

during the trial,” he said.<br />

“We’ll also be actively<br />

monitoring traffic and watching<br />

to see how people move through<br />

and use the area. This helps us see<br />

what works and what doesn’t, and<br />

we can quickly make changes<br />

based on feedback.”<br />

Thursday <strong>November</strong> 9 <strong>2023</strong> <strong>The</strong> <strong>Star</strong><br />

NEWS 5<br />

10km/h speed trial to<br />

begin on Gloucester St<br />

ENVIRONMENT: <strong>The</strong> pedestrian-friendly trial will allow a<br />

two-way traffic flow, with speeds reduced to 10 km/h.<br />

Once installed, people will<br />

be able to provide feedback at<br />

letstalk.ccc.govt.nz<br />

A trial was due to be launched<br />

earlier this year. It was put on<br />

hold due to concerns about<br />

the one-way design from some<br />

stakeholders.<br />

In September, city councillors<br />

moved a motion to continue the<br />

work with a design to allow for<br />

two-way traffic.<br />

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