Company Profile RAISING STANDARDS Comp Door reports on its ‘remarkable 18-month journey of strategic growth, unwavering reliability, and innovation in the composite door industry’. Built on a determination to improve the reputation of composite doors and raise standards across the industry, Comp Door’s success demonstrates what a business can achieve with innovation, integrity and a dedication to quality as its driving forces. Still a new player in the door and window industry, the Staffordshire-based composite door manufacturer only celebrated its second birthday in November but has already evolved from a modest team of two, to a robust operation with 56 dedicated staff members, producing 300 doors per day on average. The pivotal transformation, witnessed in the last 18 months especially, can be attributed to the implementation of three core company principles: people, reliability, and innovation, underpinned by a continuous stream of investments. A key driver of Comp Door’s success lies in its meticulous recruitment process, showcasing a wealth of industry experience at the senior management level. With a combined century of expertise spanning development, technical, and sales domains, the company boasts a team that not only manufactures top-quality products but also delivers attentive and reliable customer care. The founders’ deliberate approach to building their team has allowed Comp Door to grow steadily, fostering a workforce of industry professionals equipped with diverse skills crucial for success, from the factory floor to customer service. Beyond the strategic increase in headcount, the last 18 months at Comp Door have also been defined by reliability. Founded by two industry experts who were frustrated by the poor offering of composite doors across the sector, Comp Door was launched as a way to improve the reputation of composite doors. Previously, composite doors were known for their poor construction, inattentive customer care, and unreliable designs, resulting in them often peeling, cracking, bowing, and warping. Customers were growing frustrated Comp Door says it was launched with an aim to raise standards and improve the reputation of composite doors with underperforming doors and unresponsive customer service. Consequently, the team at Comp Door spent the first four months of the company refining and improving their design to ensure its durability, security and thermal performance. Now, Comp Door’s range boasts anti-crack skins, ABS anti-snap diamond grade cylinders as standard, and auto slam-shut locks to minimise the inevitable thermal movement that is typical of entrance doors. Quality products and customer care To support such high quality products, a suitable customer care operation also had to be implemented, resulting in the development of a dedicated Comp Door customer care team. Although a long and demanding process, this development and perfecting of the doors resulted in a composite door that was the first to achieve PAS 24:2022 in the sector, and led Comp Door to being nominated two years in a row at the prestigious G-Awards. In addition to strategic growth and reliability, Comp Door’s dedication to innovation has been a driving force behind its success. Notably, within the last six months, Comp Door launched the Discovery Range – a contemporary line tailored for modern homes, seamlessly combining performance with sleek style. Featuring ultra-modern aluminium cassettes, three brand new designs, and three new, smooth foiled skin options, the Discovery Range attests to Comp Door’s responsiveness to market demands and commitment to cutting-edge design. Richard Diliberto, Comp Door’s Sales Director, says of the company’s journey: “Comp Door was launched with the intention of being an innovator. We wanted to produce a composite door that didn’t compromise on style, security, or durability, and we wanted a customer service offering that supported an industry-leading product. “Although it wasn’t going to be simple, the team knew that with thorough development and investment, Comp Door would become a strong force within the industry, raising standards and improving the reputation of composite doors in the process.” Contact Comp Door: 01782 340444 www.compdoor.co.uk 32 T I JANUARY <strong>2024</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
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