MNB Decree No. 32/2009 - Magyar Nemzeti Bank

c) Amount of batch(es) withdrawn
d) Number of transactions contained in the withdrawn batches
e) Value of withdrawn batches (HUF)
f) Executor of withdrawal (use “k” to indicate if withdrawal was effected by the clearing
member on the monitor, and use “o” when withdrawal was carried out by the operators of
GIRO Zrt. at the clearing member’s request).
Table 09: Complaints settled
This table is used to report complaints which
• were received from clearing members (that is, for example, those received from the customers of
the State Treasury should not be reported), and
• have been settled (the investigation is closed).
The columns shall contain the following information:
a) The clearing member’s MNB bank code
b) Date of receipt of the complaint
c) Brief description of the compliant
d) Outcome of the proceedings (“Settled” - the data supplier was/is liable to remedy
deficiencies; “Declined” - the data supplier was/is not at fault)
e) Date of settlement/refusal
Table 10: Repairs at client’s premises
This table is used to report cases when the data supplier had to make repairs at clearing members’
premises (involving a hardware component or operating system or the given software). Cases when the
data supplier’s employees made minor modifications (not involving a hardware component, operating
system, for example replacement of a mouse), provided training on the job or first installation do not
have to be reported.
The bank code of the clearing member issued by the MNB should be reported in column f.
Columns g–h should contain a brief and concise description of the error or the error repair.
Table 11: Repairs required
This table is used to report cases when the data supplier involved other suppliers (subcontractors) to
restore the clearing traffic to normal operations. Please report repairs affecting main components or the
operating system. Repairs and maintenance work regularly carried out by the suppliers of the data
provider on a contractual basis shall not be reported.
Columns g–h should contain a brief and concise description of the error or the error repair.
Table 12: Modifications to the business systems
The report must contain the execution of changes contained in the annual investment plan, and of the
unplanned changes, the replacement of all major hardware components and the installation of new
versions of the operating system or other software products specifically developed for clearing.
In column b please enter the letter “M” if the location of the modification was Mártonffy utca (primary
site), and the letter “V” if it was Vadász utca (secondary site).
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