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May-Jun 2010.indd - Commissaries.com

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Phillip<br />

Gregg, store<br />

associate<br />

at Fort<br />

Sill, Okla.,<br />

overcame<br />

a severe<br />

brain injury,<br />

earning his<br />

bachelor’s<br />

degree in<br />

elementary<br />

education.<br />

Gregg<br />

represented<br />

DeCA last<br />

year for<br />

Department<br />

of Defense<br />

disabled<br />

employee<br />

honors. U.S.<br />

Army photo:<br />

Jeffrey<br />

Crawley<br />

A<br />

wheelchair appears to be no hindrance<br />

for a DeCA employee using a handheld<br />

terminal to scan prices in the cereal aisle.<br />

Another’s hearing aids can’t be seen as he<br />

helps a customer place a special order. Still another<br />

employee uses a laminated checklist to follow each<br />

step of delivery in-check, since she has a mental<br />

disability that affects her memory capabilities.<br />

All different, yet all alike in that DeCA wel<strong>com</strong>es<br />

their skills and ac<strong>com</strong>modates their disabilities in<br />

the workplace.<br />

“DeCA management proactively ac<strong>com</strong>modates<br />

employees with disabilities,” said Claudie Grant<br />

Jr., diversity manager for the equal employment<br />

opportunity office. “They look at their needs on a<br />

case-by-case basis.”<br />

Such ac<strong>com</strong>modation provides the ladder to<br />

success for individuals with targeted disabilities,<br />

or IWTDs, who represent 1 percent of DeCA’s<br />

peoplealways<br />

Ac<strong>com</strong>modating disabilities:<br />

Talent search includes all<br />

workforce, with a mandate of 2 percent set by the<br />

Department of Defense. Targeted disabilities include –<br />

but are not limited to – hearing or vision impairments,<br />

missing extremities, and partial or <strong>com</strong>plete paralysis.<br />

They also include conditions such as convulsions,<br />

mental retardation, mental or emotional illness, and<br />

severe distortion of the limbs or spine.<br />

Tools for success<br />

Grant explained that EEO interfaces with the<br />

Computer-Electronic Ac<strong>com</strong>modation Program,<br />

a DoD organization that secures <strong>com</strong>puter and<br />

electronic assistance technology for employees with<br />

disabilities. Some of DeCA’s many ac<strong>com</strong>modations<br />

have included:<br />

▪ For deaf employees, the agency can provide<br />

written instructions, special telephones, and<br />

interpreters during special events;<br />

▪ Blind employees may need <strong>com</strong>puter<br />

magnification devices or reader service assistance and<br />

▪ Employees with mental challenges could benefit<br />

from a mentor to help them be<strong>com</strong>e accustomed to<br />

routine workplace stress.<br />

Hiring process<br />

Store directors have access to a number of<br />

resources to help in the hiring process, or more<br />

specifically, the “finding” process, which may seem<br />

like an insurmountable challenge.<br />

“There are several sources that are helpful in<br />

identifying people for possible employment,” said<br />

Grant. “These include state vocational rehabilitation<br />

agencies, ARC (a <strong>com</strong>munity-based organization<br />

for people with intellectual and developmental<br />

disabilities), Department of Veterans Affairs, VA<br />

hospital centers, veterans organizations and disability<br />

advocacy groups.”<br />

And, that’s not all: Grant provides technical<br />

assistance to DeCA hiring authorities in identifying<br />

qualified individuals with targeted disabilities,<br />

contacting state and national organizations. “Technical<br />

assistance is provided on a one-on-one basis,” he said.<br />

The following pages highlight a few success stories<br />

from store directors who embarked on a talent<br />

search and found wel<strong>com</strong>e additions to their staffs.<br />

Do you have a success story to share? Forward your<br />

narratives to your zone manager and region public<br />

affairs officer for possible inclusion in a future issue<br />

of Vision.� �<br />

21

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