May-Jun 2010.indd - Commissaries.com

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The world's best customers salute the world's best employees
Fort Myer
I want to bring your attention to the continuously
outstanding performance of the meat department
employees at Fort Myer Commissary, Va. I
request special cuts of meat several times each
month, and I have been doing this for years.
Customer service, quality operations and price are all
outstanding. This entire group, from meatcutters to
ladies working at the display case, makes customer
service a priority, and it is second to none. They
always do a great job, and it is such a pleasure to call
in a special order and use this service – it makes you
want to use the commissary. They make everything
look easy, but you know that is not the case. Each and
every time I place an order, to include those placed
on short notice, it’s perfectly cut and ready at the
requested time. All the department employees are
involved in making this a standout operation – and it
is just that.
Col. Gordon Call, U.S. Army (retired)
Camp Humphreys
After 26 years in the Army, I am
retiring with sincere gratitude
for the many who have made
my career so enjoyable. One
of those persons is Saewha
Bush, supervisory store
checker at Camp Humphreys
Commissary, South Korea. She
has made shopping a pleasure
during my three years here. Our Saewha Bush
commissary is very nice – the
food is fresh and the prices are low. It’s the happy,
friendly employees who make the commissary a
great place, though. The front-end employees are
where customer service really shines. From the ID
card check to checkout, the entire experience is
28 decavision 2010�Vol. 19, No. 3
efficient and friendly. Often it takes just one
person to make a difference in creating this
type of working and shopping environment,
and I have observed that person to be Saewha.
Her courteous, respectful and cheerful nature
is nothing short of infectious. She always
puts a smile on my face. Saewha Bush is truly
exceptional and deserves recognition.
Chief Warrant Officer Paul Clark, U.S. Army
Offutt
I would like to recognize Sunny Fay, store
associate, at the Offutt Commissary, Neb. My
wife and I needed help in finding two items normally
stocked, but not on the shelf for a few weeks. Sunny
was proactive and asked if we needed help. She took
the details and was off to find a solution. In a short
while, she returned with an answer. She was super.
Very rarely do we find such enthusiastic, courteous
and professional people. Please extend to her our
sincere appreciation and the fact that her efforts did
not go unappreciated.
Brian Dickinson
Misawa
I have come to know Mary Lilia
Garces, sales store clerk, at
Misawa Commissary, Japan,
over the past couple of years, and
I believe she brings a rare gift to
this place. She is humble, and
she orchestrates profound, open
and meaningful conversations
with fellow employees and
Mary Lilia Garces customers of all ages. She knows
how to raise and address issues of
concern. I have seen how she handles everyone, and
she is always tuned in to how another person may feel
in a given situation. People really seem to trust and
rely on her. She is consistently pleasant while tackling
her duties. She always has a warm, bright smile
when I approach her. Lilly is organized, efficient and
extremely competent. Her supportive, considerate
nature, along with her hardworking attitude, make
her a fine, well-balanced person with an abundance
of positive qualities.
Mrs. Ross
MacDill
During my visit today to MacDill Commissary,
Fla., Marty Ruiz, sales store checker, was stationed
at the self-checkout area. I must admit, she is truly
a very special person. I was impressed with her
great attitude and pleasant demeanor. She displayed
remarkable memorization of several produce items’
bar codes when I had a problem. Not only that,
she was attentive, prompt, cordial and respectful