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Annual report 2007 - Euler Hermes

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Contents<br />

Key figures<br />

Page<br />

2<br />

Interview with Clemens von Weichs 4<br />

Message from Jean-Philippe Thierry 6<br />

Corporate governance 7<br />

Highlights of <strong>2007</strong> 8<br />

■ The preferred partner for trade<br />

receivables management 10<br />

The expertise of a global leader 11<br />

Promising growth drivers 14<br />

■ A strategy centred on client<br />

satisfaction 16<br />

The World Agency, for greater efficiency 17<br />

Using technology to improve client<br />

relationships 20<br />

■ The strength of an international<br />

organisation 22<br />

Helping to develop international trade 23<br />

Risk analysis – the cornerstone<br />

of the <strong>Euler</strong> <strong>Hermes</strong> business model 26<br />

■ A client-oriented<br />

human resources policy 28<br />

Making innovation an integral part<br />

of the group 28<br />

A lasting partnership<br />

with shareholders 32<br />

Financial statements – a summary 34<br />

Regional offices 36<br />

<strong>Euler</strong> <strong>Hermes</strong> for a “businessable” world<br />

<strong>Euler</strong> <strong>Hermes</strong> has launched an international advertising campaign to strengthen its corporate image and emphasise<br />

its position as the preferred partner for helping businesses develop. A new word has been coined especially for the occasion:<br />

“businessable”, meaning everything that facilitates successful business.

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