Annual report 2007 - Euler Hermes
Annual report 2007 - Euler Hermes
Annual report 2007 - Euler Hermes
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A strategy centred<br />
on client satisfaction<br />
“The <strong>Euler</strong> <strong>Hermes</strong> World Agency<br />
offers customised solutions<br />
for multinational groups.”<br />
90%<br />
loyalty rate of <strong>Euler</strong> <strong>Hermes</strong> clients.<br />
81%<br />
of clients would recommend<br />
<strong>Euler</strong> <strong>Hermes</strong>’ services.<br />
18 – ANNUAL REPORT <strong>2007</strong><br />
The offer can be broken down into four<br />
programs:<br />
• <strong>Euler</strong> <strong>Hermes</strong> World Service Program, the<br />
“classical” credit insurance solution for<br />
multinational groups wishing to protect<br />
themselves against customer insolvency<br />
right from the first euro;<br />
• <strong>Euler</strong> <strong>Hermes</strong> World Severity Program,<br />
for multinationals looking to protect<br />
themselves mainly against volatility and<br />
significant losses;<br />
• <strong>Euler</strong> <strong>Hermes</strong> World Risk Sharing Program,<br />
for multinationals seeking to share risks<br />
either directly or through a captive reinsurance<br />
company;<br />
• <strong>Euler</strong> <strong>Hermes</strong> World Working Capital<br />
Program, for multinationals seeking to<br />
improve cash flow by assigning part of<br />
their trade receivables.<br />
In parallel with the creation of the World<br />
Agency, a single information system has<br />
been put in place enabling clients to connect<br />
from anywhere in the world.
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