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Annual report 2007 - Euler Hermes

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28 – ANNUAL REPORT <strong>2007</strong><br />

A client-oriented human<br />

resources policy<br />

<strong>Euler</strong> <strong>Hermes</strong>’ human resources policy aims to create a strong corporate<br />

culture, based on shared values, while at the same preserving the diversity<br />

that makes up the group’s richness. As with every other department,<br />

the human resources department contributes to improving service to clients.<br />

MAKING INNOVATION AN INTEGRAL<br />

PART OF THE GROUP<br />

Based on its conviction that client<br />

satisfaction concerns each member of<br />

its staff, in 2006 <strong>Euler</strong> <strong>Hermes</strong> launched<br />

a major initiative designed to make<br />

innovation an integral part of the group.<br />

Known as i2s (“ideas to success”), it<br />

was designed to encourage innovative<br />

ideas. SmartLink (see page 20-21), for<br />

example, was one of the ideas to<br />

emerge under i2s. In <strong>2007</strong>, 328 ideas<br />

had already been implemented within<br />

the group.

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