Street Scene - East Devon District Council

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Wrap (Waste Resources Action Programme) consulted with 800 households in the Ottery St Mary area on participation both before and after implementation of Phase 2. Promotion and education of waste minimisation; recycling; and composting through visits to schools and other organisations. Street Cleaning Contributed to a number of partnerships: Crime & Disorder; Exmouth Take Away Forum; Exmouth Tidy group; and Littleham Play group. The Service continued to make a significant contribution to the “Don’t Let Devon Go to Waste” Campaign and involved with the Devon County Council Waste Strategy. Benchmarking Information gathered Street Scene compares individual service performance through National Performance Indicators with our “Group” and nationally. Before the roll out, the dry recycling was collected every fortnight from households with a participation rate of 66%. After the roll out of the food waste collection the dry recycling participation rate increased to 84%. It is important to be aware that the collection change to weekly and that plastic was also added to the scheme. The participation rate for the food waste collection was 79% based on the weighted results by ACORN. The Kg / household / week was calculated at 1.84kg and kg / per person / household / week at 2.33kg These results indicate that the proposed service strategy should meet the targets that are set for East Devon DC. Community involvement and engagement through use of local schools in East Devon DC to encourage composting and recycling. Officer comments The feedback from the Partnerships is used to redirect resources such as REACT to the areas / hot spots identified as being of the greatest need. “Open all hours” ENCAM’s posters distributed to local food outlets to reinforce the use of litter bins. Use in planning/designing service delivery Comparison of the services with other authorities nationally through National Performance Indicators assists managers to focus on the need to continually improve services.
We will continue to examine the methods of service delivery employed by other authorities. Where applicable we will adopt “best practice” to achieve service improvements and / or efficiencies. The Council participated in a Benchmarking exercise on Recycling organised by the Sparsity Partnership for Authorities delivering Rural Services (SPARSE). In the data for 2008 / 2009 which had a comparative analysis of the Place Survey Satisfaction results the following information was given. We were ranked 19 th out of 89 predominately rural authorities for the cleanliness of public land. This was the top quartile. We were ranked 36 th out of 201 district authorities for the cleanliness of public land. This was the top quartile. We were ranked 27 th out of 89 predominately rural authorities for the refuse collection service. This was the second quartile. We were ranked 64 th out of 201 district authorities for the refuse collection service. This was the second quartile. We were ranked 36 th out of 89 predominately rural authorities for the parks and open spaces service. This was the second quartile. We were ranked 99 th out of 201 district authorities for the parks and open spaces service. This was the second quartile. We were ranked 80 th out of 89 predominately rural authorities for the recycling collection service. This was the bottom quartile. We were ranked 179 th out of 201 district authorities for the recycling collection service. This was the bottom quartile. Comparison of the services with other authorities on a best value basis assists managers to focus on the need to continually improve services. Currently in Property Services, we are looking at other Authorities risk assessments to avoid duplication. This involves contact with a number of other Councils to see what is available. Comparison of the services with other authorities nationally through SPARSE assists managers to focus on the need to continually improve services.
Page 1 and 2: STREET SCENE SERVICE PLAN 2010/13 H
Page 3 and 4: ownership of EDDC and will clearanc
Page 5 and 6: jointly with Environmental Health,
Page 7 and 8: Clean Streets was shown to be a str
Page 9 and 10: Engineering Consultation with stake
Page 11: improve Manor Gardens were a small
Page 15 and 16: hectares maintained per frontline e
Page 17 and 18: Provide information for blind or pa
Page 19 and 20: 3. Performance review for 2009/10 B
Page 21 and 22: ecycling participation was carried
Page 23 and 24: NI195b Improved Street and environm
Page 25 and 26: To consider use of solar powered sy
Page 27 and 28: The main outcomes the service will
Page 29 and 30: Key projects In the 2009/12 Service
Page 31 and 32: Provide more recycling facilities a
Page 33 and 34: Emergency Planning / Engineering Co
Page 35 and 36: Equality Action Review Strategies,
Page 37 and 38: Sharing Civil Parking Enforcement S
Page 39 and 40: Is the headcount likely to signific
Page 41 and 42: and, if appropriate, Happy, Healthy

Street Scene - East Devon District Council

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