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Street Scene - East Devon District Council

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Review and collect data on the performance of<br />

the Refuse and Recycling Services contractor.<br />

This data is in the form of complaints and<br />

includes:<br />

• Missed Refuse Collections<br />

• Missed Recycling Collections<br />

• Missed Clinical Waste Collections<br />

• Missed Dog Bins Collections<br />

• General Contractor Complaints<br />

• Numbers of re-occurring complaints<br />

Review and collect data, in the form of<br />

complaints, on the performance of the other<br />

Services in <strong>Street</strong> <strong>Scene</strong>.<br />

Some of this data will be identified during a<br />

review of services through systems thinking in<br />

Grounds and <strong>Street</strong> Cleansing services.<br />

Other<br />

Action<br />

Enter Connaught Gardens, Sidmouth, and Manor<br />

Gardens, Exmouth, into the ‘Green Flag’ awards<br />

in 2010. (Subject to budget).<br />

Continue to support and work with the Town and<br />

Parish <strong>Council</strong>s in the “Britain in<br />

Bloom“competition. (Subject to budget).<br />

Continue to enter toilet blocks into the National<br />

Loo of the Year Award 2010. (Subject to budget).<br />

Develop a performance framework for the<br />

Recycling and Refuse service.<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Start Date<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

End Date<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

Continuous<br />

Improvement<br />

PDK<br />

All<br />

managers<br />

Lead Officer<br />

10. Joint working – opportunities to share services and work in partnership in<br />

2010/13<br />

Opportunities to share services in 2010/13<br />

Sharing of Life Guard Services with the RNLI within<br />

<strong>Devon</strong> will be continued during 2009.<br />

Start Date<br />

April<br />

2009<br />

End Date<br />

Work<br />

ongoing<br />

MP<br />

SR<br />

SR<br />

PDK<br />

Lead Officer<br />

SR

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