SDM-8400 HIG.book - Comtech EF Data

NetPerformer ® SDM-8400 

Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS 

Published Date: April 2009 

This publication contains information proprietary and confidential to Memotec Inc. Any reproduction, 

disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may 

otherwise authorize in writing. 

Memotec Inc. reserves the right to make changes without notice in product or component design as warranted 

by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the 

operation of the unit will be documented in the next revision of the manual. 

We have made every effort to ensure the accuracy of the information presented in our documentation. 

However, Memotec assumes no responsibility for the accuracy of the information published. Product 

documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of 

these documents. Memotec may make improvements or changes in the products or programs described within 

the documents at any time without notice. Mention of products or services not manufactured or sold by 

Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for 

such products or services. 

Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech 

Telecommunications Corp (NASDAQ: CMTL). 

AccessEMS, CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, ACTView, 

SDM-8400, and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec 

Inc.in Canada, the United States of America, and in other countries. 

Windows is a registered trademark of Microsoft Corporation in the United States and other countries. 

Any other trademarks are the property of their respective companies. 

Copyright © 2009 Memotec Inc. 

Memotec Inc. 

7755 Henri Bourassa Blvd. West 

Montreal, Quebec 

Canada H4S 1P7 

Tel.: (514) 738-4781 

FAX: (514) 738-4436 

www.memotec.com

Contents 

Chapter 1: Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 

1. 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 

1.1.1 Sales Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 

1. 2 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 

1.2.1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 

1.2.2 Instructions to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 

1.2.3 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 

1.2.4 NetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 

1.2.5 ACTView 3000 Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 

1.2.6 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 

1.2.7 Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 

1. 3 Changes to Console Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 

1.3.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 

1.3.2 Providing Product Numbers to Technical Support . . . . . . . . . . . 1-7 

1.3.3 Checking the Contents of Your Product Package . . . . . . . . . . . 1-8 

1.3.4 Returning an SDM-8400 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 

1. 4 About HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 

Chapter 2: Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 

2. 1 Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . 2-2 

2. 2 Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 

2.2.1 EU Directive 1999/5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 

2.2.2 Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 

2.2.3 Intent of Use and Network Compatibility . . . . . . . . . . . . . . . . . . 2-5 

2.2.4 EN55022 and CISPR22 Statement . . . . . . . . . . . . . . . . . . . . . . 2-5 

2.2.5 FCC Part 15 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 

2.2.6 Industry Canada Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 

2.2.7 Notice d'Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 

2.2.8 Russia – Approval Information . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 

2. 3 Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 

2.3.1 Waste Electrical and Electronic Equipment – WEEE. . . . . . . . . 2-7 

2.3.2 .Restriction of Hazardous Substances - RoHS . . . . . . . . . . . . . 2-8 

2. 4 China RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 

2. 5 Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 

2. 6 Making Changes or Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 

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Chapter 3: Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 

Memotec Inc. 

3. 1 About Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

3. 2 Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

3.2.1 Size Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

3.2.2 Distance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

3.2.3 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 

3. 3 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 

3.3.1 What You Will Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 

Chapter 4: Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 

4. 1 About the Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 

4. 2 Installing the Unit in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 

4. 3 Powering Up the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 

4.3.1 Connecting to the Power Source . . . . . . . . . . . . . . . . . . . . . . . . 4-5 

4.3.2 System Status on Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 

4. 4 Connecting the Console Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 

4.4.1 Important Console and Modem Settings for Startup . . . . . . . . . 4-7 

4.4.2 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . . 4-7 

4. 5 Installing the Licensed Software Options . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 

4.5.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 

4. 6 Connecting the LAN Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 

Chapter 5: Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 

5. 1 About SDM-8400 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 

5. 2 Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 

5.2.1 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 

5.2.2 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 

5. 3 Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 

5.3.1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 

5.3.2 LAN Port Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 

5.3.3 LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 

5. 4 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 

5.4.1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 

5.4.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 

5. 5 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 

5. 6 Rackmount Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Chapter 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 

6. 1 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 

Chapter 7: Serial Port and User Equipment Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 

7. 1 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 

7. 2 Custom HD-26 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 

7. 3 Connecting the User Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 

7.3.1 Activating the User Equipment Connection . . . . . . . . . . . . . . . . 7-3 

7. 4 WAN/User Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 

7. 5 Custom Serial Cable Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 

7.5.1 V.35/V.11 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 

7.5.2 TIA-232 (V.24) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 

7.5.3 X.21 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 

7.5.4 X.21 EU Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 

7.5.5 TIA-449 (V.36) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 

7.5.6 TIA-530 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 

7. 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity . . . . . . 7-8 

Chapter 8: Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 

8. 1 Network Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 

8. 2 Link Port Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 

8. 3 Data Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 

8. 4 Network Management and Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1 

Memotec Inc.

Memotec Inc.

List of Figures 

Location of the Product Serial Number on the SDM-8400 UAC Nameplate . . . . . . . .1-7 

Front View of the SDM-8400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 

Distance from serial port to connected equipment . . . . . . . . . . . . . . . . . . . . . . . .3-3 

Location of Rackmount Brackets on the SDM-8400 Chassis . . . . . . . . . . . . . . . . . .4-3 

Power Cords for SDM-8400 UAC Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5 

Rear View of the SDM-8400 UAC (8-port version) . . . . . . . . . . . . . . . . . . . . . . . .5-2 

Memotec Inc.

Memotec Inc.

List of Tables 

System status LED states during normal power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 

Chapter references per Unit Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 

NetPerformer console ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 

ST LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 

AL LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 

RJ-45 pinout for Ethernet LAN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 

RJ-45 pinout for console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 

Troubleshooting symtoms, problems, and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 

Serial connector and NetPerformer custom HD-26 cable set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 

Memotec Inc.

Memotec Inc.

Preface 

1 

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NetPerformer SDM-8400 Hardware Installation Guide 

1.1 Product Overview 

1.1.1 Sales Contacts 

The SDM-8400 is a data-only integrated access device that supports multiple serial ports 

and Ethernet. It increases serial port capacity at an enterprise network node while 

minimizing the number of NetPerformer units required. 

It can be used for high density serial port applications, central site satellite solutions and 

other applications requiring serial port extension. To maximize serial port availability, the 

preferred interconnectivity between the SDM-8400 and other NetPerformer products is 

Ethernet. 

The SDM-8400 offers all data characteristics that are available for serial and Ethernet 

interfaces in NetPerformer software version 10.2.1 or higher. It provides bandwidth 

optimization for both LAN and serial data, QoS, data compression, routing and 

multiplexing. 

To order NetPerformer units, cables and optional parts, contact Memotec Inc. or your 

NetPerformer distributor. To contact Memotec: 

• Memotec 


Montreal, Quebec 

Canada H4S 1P7 

• Telephone: +1 514.738.4781 during regular business hours, EST (GMT-05:00) 

• Fax: + (1) 514 738 4436 

• Web: http://www.memotec.com 

1-2 Memotec

1.2 About this Document 

1.2.1 Audience 

Preface 

This document, NetPerformer® SDM-8400 Hardware Installation Guide, provides the 

following information about the SDM-8400: 

• Regulatory compliance information (“Compliance Information” on page 2-1) 

• Unpacking instructions (“Unpacking” on page 3-1) 

• Hardware installation instructions (“Hardware Installation” on page 4-1) 

• Product description (“Product Description” on page 5-1) 

• Troubleshooting procedures (“Troubleshooting” on page 6-1) 

• Serial port specifications and user equipment connection (“Serial Port and User 

Equipment Connection” on page 7-1) 

• Networking features (“Networking Features” on page 8-1) 

• Notice concerning HyperTerminal connection (“About HyperTerminal” on 

page 1-9). 

For information on configuring the NetPerformer, consult the NetPerformer System 

Reference Manual. See “NetPerformer Document Set” on page 1-4 for a list of other 

references. 

NOTE: All NetPerformer documents are available on the NetPerformer Documentation 

CD, which is included with your product package. 

Caution: All documents on the NetPerformer Documentation CD, including 

this guide, must be opened with Adobe Acrobat Reader, which is provided 

on the CD. If you open a NetPerformer document with an earlier version of 

Acrobat Reader, some of the text will not appear in its intended format. This can 

make the text difficult or impossible to read correctly, especially from a printed 

copy. 

This document is intended for use by NetPerformer system administrators as well as 

technicians who are qualified to set up, configure and troubleshoot a NetPerformer 

Enterprise Network. 

Installation of NetPerformer hardware requires knowledge and proficiency in the 

configuration, operation, maintenance and security of all enterprise network elements in 

your application. You should also have a thorough understanding of telecommunications 

and be familiar with the networking strategies and telephony solutions currently used by 

your organization. 

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1.2.2 Instructions to the Reader 

1.2.3 Related Documents 

Instructions to the reader include notes, cautions and warnings, which are distinguished 

from the rest of the text by distinctive formatting and icons. Here is an example of each: 

1.2.4 NetPerformer Document Set 

NOTE: A note may contain a reference, tip or other information related to the subject 

at hand. The content of a note is intended to be helpful or of interest to the 

reader. 

Caution: A caution contains an instruction that the reader must follow in order to 

prevent damage to equipment, network failure or loss of data. The content of a 

caution must be read carefully and explicitly obeyed. 

Warning: A warning contains an instruction that the reader must follow in order 

to prevent electrical shock, death or serious injury to personnel. The content of a 

warning must be read carefully and explicitly obeyed. 

NOTE: All of the documents listed here are available on the NetPerformer Companion 

CD, which is included with your product package. 

For further information on the NetPerformer, consult the following: 

• NetPerformer System Reference 

Includes detailed information on NetPerformer features, menus, commands, 

parameters and statistics displays for versions V10.2.1 R02 and higher. This System 

Reference, which is divided into modules for each application, also integrates 

all information from the Addenda to the NetPerformer System Reference 

Manual for versions 9.0.0, 9.1.0, 9.2.0 and 10.1.X. 

• NetPerformer Hardware Installation Guides 

These documents describe the hardware specific to each NetPerformer product, 

including base hardware features, installable options and complete installation 

instructions. 

• NetPerformer Release Bulletins 

These documents summarize the system specifications, software fixes and 

changes, and post-production documentation changes for a particular NetPerformer 

release. They also include firmware upgrade procedures. 

1-4 Memotec

1.2.5 ACTView 3000 Document Set 

1.2.6 Training 

Preface 

• NetPerformer Network Design Guide 

Offers valuable tips on how to design a NetPerformer application for maximum 

efficiency, including an analysis of data and voice traffic throughput issues and 

the impact of traffic flow. Provides examples of network setup and traffic measurement 

using various NetPerformer products. 

If you are managing your NetPerformer network with ACTView 3000 you can refer to the 

following: 

• ACTView 3000 Quick Start Guide for Windows 

Use this guide to install ACTView 3000 in a Windows 2000 or XP environment 

with HP OpenView Network Node Manager (NNM) 7.5. 

• ACTView 3000 Quick Start Guide for Sun Solaris 

Use this guide to install ACTView 3000 in a Sun Solaris environment (version 

2.7 or later versions) with HP OpenView Network Node Manager (NNM) B06.20 

or later versions. 

• ACTView 3000 User Guide 

This document describes the features and functions of ACTView 3000. It may be 

used for all operating systems (Sun Solaris, Windows 2000/XP). 

• ACTView 3000 Element Manager User Guide 

Describes the features and functions of all ACTView 3000 element managers for 

all operating systems (Sun Solaris, Windows 2000/XP). 

• ACTView 3000 Release Bulletins 

These documents summarize the system specifications, software fixes and 

changes, and post-production documentation changes for a particular ACTView 

3000 release. 

We offer a variety of classes to reduce your learning curve and make your employees 

more productive. Students learn how to tailor NetPerformer products to meet their specific 

business requirements. Each course is developed and delivered by certified instructors 

who have in-depth expertise and extensive technical training experience. 

To learn more about our training services, email our education facilities at 

memotectraining@memotec.com. 

1.2.7 Request for Comments 

Our Technical Publications group welcomes your feedback. Please help us improve future 

releases of this document by sending us your comments and suggestions. You can send 

email to docs@memotec.com. 

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1.3 Changes to Console Operations 

1.3.1 Technical Support 

The following change to console operations was made in NetPerformer firmware version 

V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with 

earlier versions of the NetPerformer firmware, this change should be taken into 

consideration before you configure or manage the product. 

The way you access the NetPerformer console now allows multiple user profiles. 

However, the default LOGIN is now ADMIN instead of ACT and the default PASSWORD 

for this login remains SETUP. 

For full instructions on setting up user profiles, refer to the Quick Configuration module of 

the NetPerformer System Reference. 

NetPerformer Technical Support is designed to meet your full range of support needs. 

From basic service to mission-critical support, we are committed to ensuring your success 

with NetPerformer products. We tailor different support plans to meet your evolving 

business requirements. By employing state-of-the-art products and the latest technologies 

available, we provide some of the fastest, most efficient service in the industry. 

Our entire support organization is focused on complete customer satisfaction and 

providing immediate solutions to your business needs. 

You can contact NetPerformer Technical Support by calling or sending email to our 

helpdesk facilities: 

• Telephone: +1 514.738.4781 during regular business hours, EST (GMT-05:00) 

• Email: NetPerformer.Support@memotec.com 

Be prepared to provide the following information: 

• Your name 

• Company name 

• Your location 

• Telephone number 

• Product serial number (see next section) 

• Product work order number (see next section) 

• Detailed problem description 

• Remote access to the troubled unit via Telnet or dial-up modem. 

1-6 Memotec

1.3.2 Providing Product Numbers to Technical Support 

Product Serial 

Number 

Product Work 

Order Number 

Preface 

You may be requested to provide the product serial number and work order number when 

communicating with NetPerformer Technical Support. 

The product serial number is provided in two locations on the SDM-8400 chassis: 

• The rear of the unit (see “Rear View of the SDM-8400 UAC (8-port version)” on 

page 5-2 for location of label) 

• The nameplate on the underside of the unit (see Figure 1-1 on the next page). 

The product work order number provides the manufacturing year and month of your unit. 

This may be required for RMA or inspection purposes. The work order number appears 

only on the nameplate on the underside of the unit (see Figure 1-1) 

. 

Product Serial Number 

Figure 1-1: Location of the Product Serial Number on the SDM-8400 UAC Nameplate 

Memotec 1-7


NOTE: The RoHS symbol appears only on units which are RoHS compliant. Refer to 

“.Restriction of Hazardous Substances - RoHS” on page 2-8. 

1.3.3 Checking the Contents of Your Product Package 

Caution: As soon as you receive your SDM-8400, check the carton and its 

contents for any sign of damage during shipment. If there is any damage, contact 

the shipping agent immediately. 

Before you start SDM-8400 installation, verify the contents of the carton to ensure that 

you have received all the units, accessories and cables that you ordered. 

NOTE: A summary of product items appears on “Product Description” on page 5-1. 

If any items are missing, or if you have any questions concerning your shipment, contact 

NetPerformer Technical Support. 

1.3.4 Returning an SDM-8400 Unit 

If you need to return the SDM-8400 for any reason, you must ship it in the original 

carton using adequate shock insulation material. Failure to do so may void the 

equipment warranty. Consult the Warranty statements included with the product package. 

Contact NetPerformer Technical Support for RMA requirements. 

1-8 Memotec

1.4 About HyperTerminal 

Preface 

The HyperTerminal� communications program comes with Microsoft� Windows� 

products, and can be used for very basic NetPerformer console functions if no terminal 

emulation program is available. 

Caution: HyperTerminal is not recommended for adjusting the 

NetPerformer configuration or monitoring its operations. Known problems 

include the following: 

• The arrow keys cannot be used to view channel status on all slots 

• The console speed cannot be changed from the default 9600 bps after the console 

connection is up and running 

• On some computers, the default Emulation setting of the HyperTerminal� communications 

program can potentially cause problems for console operations. 

If you must use HyperTerminal for your console connection, you should change the 

Emulation setting from Auto detect to ANSI, as follows: 

1. Access HyperTerminal using the Windows Start button and drop-down menus: 

Start > Programs > Accessories > Communications > HyperTerminal 

2. If you have already defined the connection to the NetPerformer console port, open 

that connection: 

File > Open > your_filename.ht 

3. If you have not yet defined the connection to the NetPerformer console port, create a 

new connection: 

File > New Connection > your_filename 

4. Open the Properties window for the connection: 

File > Properties 

5. Click on the Settings tab to view the current value of the Emulation parameter. 

6. Select the value ANSI from the list box for the Emulation parameter. 

7. Click OK. 

NOTE: The above procedure does not resolve the problems with arrow key functionality 

or console speed, and should be considered a temporary solution 

only. You should procure a more robust terminal emulation software program 

for configuration and monitoring purposes. Contact NetPerformer Technical 

Support if you need further assistance. 

Memotec 1-9


1-10 Memotec

Compliance Information 

2 

Memotec Inc. 2-1


2.1 Regulatory – Compliance and Agency Approval 

The SDM-8400 complies with or has obtained Regulatory Agency approval at least 

against the following standards: 

EMC - Emission FCC CFR 47 Part 15 

AS/NZS CISPR 22 

EN 55022 (1998) + A1 + A2 

EMC -Immunity EN 55024 (1998) + A1 + A2 

Safety CSA C22.2 N° 60950-1 

UL 60950-1 

IEC 60950-1 (2000) 

EN 60950-1 (2001) 

AS/NZS 60950 (2000) + A1 

Telecom TBR 1 

TBR 2 

2-2 Memotec Inc.

2.2 Compliance and Regulatory Statements 

2.2.1 EU Directive 1999/5 

DECLARATION OF CONFORMITY 

We 

declare under our sole responsibility that the NetPerformer product 

SDM-8400 

Consisting of Model SDM-8400 UAC 


to which this declaration relates, is in conformity with all applicable essential 

requirements following the provisions of the European Directive 1999/5/EC. 

The conformity assessment procedure used for this declaration is the Annex II of the Directive. 

Product compliance has been demonstrated against the following standards: 

EN 55022 1998 + Amendments 1 and 2 

EN 55024 1998 + Amendments 1 and 2 

EN 60950-1 2001 

EN 61000-3-2 2000 

EN 61000-3-3 1995 

The technical file is kept at: Memotec Inc 

7755 Blvd Henri Bourassa 

Montreal, Quebec H4S 1P7 

Canada 

Montreal, 21 October 2008 

Stéphane Caron 

Hardware Manager 137-0025-001-C 

Memotec Inc. 2-3


• MEMOTEC vakuuttaa täten että NetPerformer tyyppinen laite on direktiivin 

1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen 

mukainen. 

• Hierbij verklaart MEMOTEC dat het toestel NetPerformer in overeenstemming 

is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/ 

EG. 

• Par la présente MEMOTEC déclare que l'appareil NetPerformer est conforme 

aux exigences essentielles et aux autres dispositions pertinentes de la directive 

1999/5/CE. 

• Härmed intygar MEMOTEC att denna NetPerformer står I överensstämmelse 

med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår 

av direktiv 1999/5/EG. 

• Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer 

overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. 

• Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer in Übereinstimmung 

mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften 

der Richtlinie 1999/5/EG befindet. (BMWi). 

• ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer 

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ 

ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. 

• Con la presente MEMOTEC dichiara che questo NetPerformer è conforme ai 

requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 

1999/5/CE. 

• Por medio de la presente MEMOTEC declara que el NetPerformer cumple con 

los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles 

de la Directiva 1999/5/CE. 

• MEMOTEC declara que este NetPerformer está conforme com os requisitos 

essenciais e outras disposições da Directiva 1999/5/CE. 

• Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer jikkonforma mal-htigijiet 

essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/ 

5/EC. 

• Käesolevaga kinnitab MEMOTEC seadme NetPerformer vastavust direktiivi 

1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele 

sätetele. 

• Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer megfelel a vonatkozó 

alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. 

• MEMOTEC týmto vyhlasuje, že NetPerformer spĺňa základné požiadavky a 

všetky príslušné ustanovenia Smernice 1999/5/ES. 

• MEMOTEC tímto prohlašuje, že tento NetPerformer je ve shodě se základními 

požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. 

2-4 Memotec Inc.

2.2.2 Marking 


• Šiuo MEMOTEC deklaruoja, kad šis NetPerformer atitinka esminius reikalavimus 

ir kitas 1999/5/EB Direktyvos nuostatas. 

• Ar šo MEMOTEC deklarē, ka NetPerformer atbilst Direktīvas 1999/5/EK 

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. 

• MEMOTEC izjavlja, da je ta NetPerformer skladu z bistvenimi zahtevami in 

ostalimi relevantnimi določili direktive 1999/5/ES. 

• Hér með lýsir MEMOTEC yfir því að NetPerformer er í samræmi við grunnkröfur 

og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. 

• Niniejszym MEMOTEC oświadcza, że NetPerformer jest zgodny z zasadniczymi 

wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 

1999/5/EC. 

• MEMOTEC erklærer herved at utstyret NetPerformer er i samsvar med de 

grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. 

• Noi MEMOTEC declarăm că aparatul NetPerformer este în conformitate cu 

cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/ 

2003 şi Directivei 1999/5/EC 

• MEMOTEC декларирам на своя отговорност, че далекосъобщително 

устройство NetPerformer съответства на съществените изисквания по 1999/ 

5/EC 

This Telecom equipment bears the following CE mark: 

2.2.3 Intent of Use and Network Compatibility 

This telecom Equipment, with the appropriate DTE cables, is intended to be 

connected to the following telecom services: 

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below 

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all 

the countries listed below 

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, 

Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, 

Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, 

Slovakia, Slovenia, Spain, Sweden, Switzerland, and the UK. 

2.2.4 EN55022 and CISPR22 Statement 

This is a Class B product. 

Memotec Inc. 2-5


2.2.5 FCC Part 15 Statement 

This digital equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to part 15 of the FCC Rules. 

These limits are designed to provide reasonable protection against harmful interference in 

a residential installation. This equipment generates, uses and can radiate radio frequency 

energy and, if not installed and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation. If this equipment does cause 

harmful interference to radio or television reception, which can be determined by turning 

the equipment off and on, the user is encouraged to try to correct the interference by one or 

more of the following measures: 

• Reorient or relocate the receiving antenna 

• Increase the separation between the equipment and receiver 

• Connect the equipment into an outlet on a circuit different from that to which the 

receiver is connected. 

2.2.6 Industry Canada Statements 

This digital equipment does not exceed Class B limits for radio noise emissions for digital 

apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a 

residential area may cause unacceptable interference to radio and TV reception requiring 

the owner or operator to take whatever steps necessary to correct the interference. 

2.2.7 Notice d'Industrie Canada 

Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits 

radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur 

le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu 

résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui 

obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en 

éliminer les causes. 

2.2.8 Russia – Approval Information 

The NetPerformer SDM-8400 has been approved in Russia. 

The Declaration of Conformity has been registered on June 09, 2007 under: 

• Д – СПД – 1013 (D-SPD-1013) 

and is valid until June 09, 2017. 

Minsvyaz has a copy of this declaration in their database. 

2-6 Memotec Inc.

2.3 Environmental Information 

2.3.1 Waste Electrical and Electronic Equipment – WEEE 


The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the 

level of recycling of electrical and electronic equipment and to encourage designers to 

create products with recycling in mind. 

The NetPerformer equipment that you bought has required the extraction and use of 

natural resources for its production. It may contain hazardous substances that could 

impact health and the environment. 

In order to avoid the dissemination of those substances in our environment and to 

diminish the pressure on the natural resources, we encourage you to use the 

appropriate take-back systems. Those systems will reuse or recycle most of the 

materials of your end-of-life equipment in a sound way. 

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted 

municipal waste and to collect such WEEE separately. 

If you need more information on the collection, reuse and recycling systems, please 

contact your local or regional waste administration. 

You can also contact us for more information on the environmental performances of 

our products 

Memotec Inc. 2-7


2.3.2 .Restriction of Hazardous Substances - RoHS 

RoHS - DECLARATION OF COMPLIANCE 

We 

declare that the NetPerformer product: 

SDM-8400 

Consisting of Model SDM-8400 UAC 

is in full compliance with the RoHS Directive 2002/95/EC of the European 

Parliament and of the Council of 27 January 2003, on the restriction of the use of 

the following substances in electrical and electronic equipment: 

1- Mercury 

2- Cadmium 

3- Hexavalent chromium 

4- Polybrominated biphenyls 

5- Polybrominated diphenyl ethers 

As permitted by item 7 of the Annex to the Directive 2002/95/EC, this product 

utilizes the lead-in-solder exemption for Network Infrastructure Equipment. 

The product bears the following label: RoHS-5/6 

Montreal, 21 October 2008 

Stéphane Caron 

Hardware Manager 

740-0502-001-B 

2-8 Memotec Inc.

2.4 China RoHS 


Memotec Inc. 2-9


2.5 Safety Warnings and Precautions 

Warning 

Warnung 

Avertissement 

Access to the interior of 

this unit shall be made only 

by a qualified technician. 

Remove power plug from 

the power socket before 

performing any service on 

the unit. 

To ensure adequate cooling 

of the equipment, a 2-inch 

unobstructed space must 

be provided around all 

sides of the unit. 

The Power Socket shall be 

installed near the 

equipment and shall be 

easily accessible. 

To prevent the risk of 

shock or fire hazard, 

replace fuse with same 

type and rating. 

Der Zugang ins Innere des 

Gerätes ist nur einem 

fachlich qualifizierten 

Techniker gestattet. 

Vorm Ôffnen des Gerätes 

muss der Netzstecker yom 

Stromnetz getrennt 

werden! 

Um die Kühlung des 

Gerätes nicht zu 

beeinträchtigen, ist es 

notwendig, an allen Seiten 

des Gerätes ca 5 cm Raum 

zu lassen. 

Stellen Sie das Gerät in der 

Nähe eines geer- deten 

Schutzkontaktsteckers so 

auf, dass der Stecker leicht 

erreichbar und zugänglich 

ist. 

Zür Vermeidung der 

Stromschlag-und 

Feuergefahr beim 

Auswechseln Sicherungen 

des gleichen Typs und der 

gleichen Nennleistung 

einsetzen. 

2.6 Making Changes or Modifications 

Seul un spécialiste doit 

avoir accès à l'appareil. 

Débranchez l'appareil 

avant de l'ouvrir. 

Afin de ne pas nuire au 

processus de 

refroidissement, il est 

nécessaire de laisser un 

espace d'environ 5 cm de 

chaque côté de l'appareil. 

Placez l'appareil près d’une 

prise de courant facilement 

accessible. 

Afin d’éviter tout risque 

d’incendie ou 

d’électrocution, remplacez 

les fusibles par des fusibles 

de même type et de même 

ampérage. 

Any changes and modifications not expressly approved by Memotec Inc. will void any 

compliance and regulatory approval, and will void the user’s authority to operate 

the equipment. 

2-10 Memotec Inc.

Unpacking 

3 

Memotec 3-1


3.1 About Unpacking the Unit 

This chapter outlines preparatory steps that should be executed before you install and 

configure the SDM-8400: 

• Selecting a location (“Selecting a Location” on page 3-2) 

• Preparing the site (“Preparing the Site” on page 3-4). 

3.2 Selecting a Location 

3.2.1 Size Requirements 

To ensure that the SDM-8400 functions properly, you should install the unit in an 

appropriate location which satisfies certain criteria for size, connection distance and 

ambient environment. 

3.2.2 Distance Requirements 

Figure 3-1: Front View of the SDM-8400 

Caution: Unit must be installed in a restricted access location. 

• Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is: 

- Capable of supporting the combined weight of the SDM-8400, its cabling and 

attached equipment 

- Near an easily accessible AC power socket. 

• To ensure proper ventilation of the SDM-8400, leave 2 inches (5 cm) of unobstructed 

space around the unit chassis. 

• Ensure that a sufficient number of shelves, supports, racks and cabinets are available 

to safely house all equipment. 

• The SDM-8400 unit should be no more than 6 feet (approx. 2 meters) away from 

an easily accessible power outlet: 100-240 VAC, 50/60 Hz. 

3-2 Memotec

3.2.3 Environmental Requirements 

Unpacking 

• The maximum length of user equipment connections is relative to the serial 

(WAN/user) port speed: 

Serial port speed 

6 Mbps 8 meters (25 feet) 

2 Mbps or less 30 meters (100 feet) 

Maximum distance from serial port to connected 

equipment 

Figure 3-2: Distance from serial port to connected equipment 

For trouble-free operation the location of the SDM-8400 must satisfy the 

following environmental criteria: 

• Operating temperature: 0�C to 45�C (32�F to 113�F) 

• Storage temperature: -20�C to 65�C (-4�F to 149�F) 

• Relative humidity: 10% to 90%, non-condensing 

• Maximum operating altitude: 3048 meters (10 000 feet) 

• Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the 

unit. 

Memotec 3-3


3.3 Preparing the Site 

3.3.1 What You Will Need 

For trouble-free installation of the SDM-8400 hardware make sure you have 

the following on hand: 

• The SDM-8400 base unit, with all cables and accessories you received in the 

product package. Refer to “Product Description” on page 5-1. 

• At least one of the following configuration and management access devices: 

- A console terminal (TTY terminal or a PC equipped with terminal emulation 

software) for direct or dial-up connection to the console port at the rear of the 

SDM-8400 unit, or 

- A TELNET network device accessed through IP connectivity over LAN/ 

WAN, or 

- An SNMP agent accessed through IP connectivity over LAN/WAN. 

NOTE: When you first take the SDM-8400 out of the box, the only configuration 

device you can use is the console terminal, since the unit does not yet have an 

IP address. For details, see “Connecting the Console Terminal” on page 4-7. 

Caution: If you intend to use the HyperTerminal� communications program 

as your console terminal, read the “Concerning HyperTerminal Connections” 

on page 8-1. 

• A sufficient number and length of cables for all ports. 

- One straight through 10/100BaseT LAN cable, RJ-45M to RJ-45M, for each 

Ethernet port 

- Custom-made HD-26 cables for the serial ports, using V.35/V.11, X.21, X.21 

EU (with metric screw on DB-15 connector), TIA-232 (V.24), TIA-449 

(V.36) or TIA-530. 

NOTE: These cables are not provided with the SDM-8400 product package. 

• The user equipment that will be directly connected to the serial port, along with 

the appropriate custom HD-26 cable. Details are provided in “Connecting the 

User Equipment” on page 7-3. 

3-4 Memotec

Hardware Installation 

4 

Memotec 4-1


4.1 About the Hardware Installation 

Hardware installation of the SDM-8400 involves the following steps: 

• Installing the unit in a rack (Optional) - “Installing the Unit in a Rack” on page 4- 

3) 

• Powering up the unit (“Powering Up the Unit” on page 4-5) 

• Connecting the console terminal (“Connecting the Console Terminal” on page 4- 

7) 

• Installing the licensed software options (“Installing the Licensed Software 

Options” on page 4-9) 

• Connecting the unit to the LAN hub (“Connecting the LAN Hub” on page 4-9) 

• Connecting the user equipment to the serial ports (“Connecting the User Equipment” 

on page 7-3). 

NOTE: None of these procedures require removal of the chassis cover, adjustment 

of internal parts or installation of optional parts inside the unit. 

Warning: Do not remove the cover of the SDM-8400. The SDM-8400 unit 

contains no user-serviceable parts. Only a qualified technician approved by 

Memotec is authorized to open the unit. 

4-2 Memotec

4.2 Installing the Unit in a Rack 

Alternate bracket 

location for front 

mounting 

2 small 

Phillips 

screws 


A rackmount kit is provided with the SDM-8400 product package for optional rackmount 

installation of the SDM-8400 chassis (Part number 161-1062-000). 

Holes for 

2 mounting 

screws 

NOTE: The SDM-8400 is 1U height without the rubber feet on the bottom of the 

chassis. If the space in your rack requires a 1U height, you can remove 

the rubber feet before installing the unit in the rack. To remove a rubber 

foot, first pry up the central stem using a small flat-head screwdriver, then 

extract the rubber foot. 

Holes for 2 small 

Phillips screws 

Rackmount brackets (short type) 

Rackmount brackets (long type) 

Figure 4-1: Location of Rackmount Brackets on the SDM-8400 Chassis 

NOTE: For easy installation of the SDM-8400 in a rack, carry out the following procedure 

before you connect any cables to the unit. 

To install the SDM-8400 in a rack: 

1. Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed 

from the rear, as shown in Figure 4-1. 

• Use 2 of the small Phillips screws provided for the brackets, and 2 of the washers. 

Memotec 4-3


• Screw holes for the rackmount brackets have already been made at the factory 

along the side of the unit chassis. 

NOTE: Front mounting is also possible. To do this, install the rackmount bracket 

to the left side of the SDM-8400 chassis when viewed from the front. 

2. Screw the other rackmount bracket to the right side of the SDM-8400 chassis, using 

2 small Phillips screws and 2 washers. 

NOTE: The alternate location for front mounting is shown in Figure 4-1. 

3. Carefully insert the SDM-8400 unit with the attached brackets into a standard 19" 

equipment rack. 

4. Secure the front of each bracket onto the rack using 2 mounting screws with cap locks 

on each side. 

4-4 Memotec

4.3 Powering Up the Unit 

4.3.1 Connecting to the Power Source 


NOTE: Information about the power supply is provided on “Power Supply” on 

page 5-10. 

A removable power cord is supplied with the unit, either: 

• 115VAC North American type, or 

• 240VAC European Schuko type (see Figure 4-2). 

115VAC North American type 

Figure 4-2: Power Cords for SDM-8400 UAC Unit 

240VAC European Schuko type 

To connect a UAC unit to its power source: 

1. Connect the female end of the factory supplied power cord to the AC power inlet, 

located at the rear of the SDM-8400 chassis. 

2. Plug the male end of the power cable into an AC power outlet (100-240 VAC, 50/60 

Hz) with a protective earthing connection in good condition. 

NOTE: The unit will begin power-up and system check immediately. 




Memotec 4-5


4.3.2 System Status on Power-up 

On power-up, the SDM-8400 executes hardware initialization, program decompression 

and system test, which take less than one minute to complete. Follow the system status 

from the console (see next section) or by watch the system status LEDs on the rear panel. 

Table 4-1 shows the various states that the system status LEDs go through during a normal 

NetPerformer power-up sequence after a power-on or software reset. 

NOTE: Some of the stages of the power-up sequence are very brief, and may be difficult 

to distinguish from the others using the system status LEDs. Refer also to 

“System Status LEDs” on page 5-4. 

Stage PWR ST AL Current Status of the SDM-8400 

1 Green Blink Blink Hardware self-test by the bootstrap. Blinking and frequent 

changes of the STATUS and ALARM LEDs occur 

during this stage. 

2 Green Any Off Bootstrap running. ST LED indicates the console port 

gender. Amber: auto-gender, Green: DCE, Red: DTE 

3 Green Any Green Bootstrap self-test completed. ST LED indicates the 

console port gender 

4 Green Off Off Starting boot sector 

5 Green Amber Off Boot sector running: validating the application 

6 Green Amber Amber Boot sector running: decompressing the application 

7 Green Off Off Application has started from a power-on; no link is up 

Red Application has started from a software reset; no link is 

up 

8 Green Green Off Application has started from a power-on; at least one 

link is up 

Red Application has started from a software reset; at least 

one link is up 

Table 4-1: System status LED states during normal power-up 

NOTE: If the PWR LED does not light up or the ST LED is red at the end of this 

sequence, the unit may be faulty. Contact NetPerformer Technical Support for 

assistance (see “Technical Support” on page 1-6). See also “Troubleshooting” 

on page 6-1. 

4-6 Memotec

4.4 Connecting the Console Terminal 


A console cable kit is provided with the SDM-8400 product package to connect the SDM- 

8400 to the console terminal. This is a standard TIA-232 (V.24) straight-through cable 

with DB-9 female connectors at both ends (Ordering part number: 161-0703-001). See 

“Console Port” on page 5-8 for details. 

To connect the console terminal to the SDM-8400 unit: 

1. Install one end of the console cable onto the SDM-8400 console port, labelled CSL 

on the rear panel. Refer to Figure 5-1 on “Rear View of the SDM-8400 UAC (8-port 

version)” on page 5-2. 

2. Connect the other end of the console cable to the RJ-45 female side of the terminal 

adaptor. 

3. Plug the DB-9 female side of the terminal adaptor into a COM port on the console 

terminal or PC, or to a modem for dialup connection to a remote console. 

4.4.1 Important Console and Modem Settings for Startup 

The console port performs autobaud detection when in auto-sensing mode. The SDM- 

8400 will set the speed of the console port as soon as it detects an active connection. 

Caution: For trouble-free startup, you should set the console terminal and 

modem as follows: 

• Console terminal: The default console speed is 9600 bps during bootstrap initialization, 

boot sector validation and system initialization. Set your console terminal 

emulator to 9600 bps to view all SDM-8400 system status messages onscreen 

during the initialization sequence (described on “System Status on Powerup” 

on page 4-6). 

• Modem: Configure your modem with the following AT commands: 

• at&d0 to ignore DTR. The SDM-8400 cannot supply DTR to the modem when in 

auto-sensing mode (the default setting). 

• ats0=1 for Auto Answer mode 

• at&w0 to save the modem configuration. 

Once the initialization sequence has completed successfully, the SDM-8400 enters autosensing 

mode automatically. At that point, you can change your console speed, if desired. 

• Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400, 

57600 and 115200 bps. The equipment you connect to the console port must 

operate at one of these speeds. 

4.4.2 Activating the Console Connection 

To activate the console connection: 

1. Ensure that the SDM-8400 unit has successfully powered up with no system status 

errors (see “System Status on Power-up” on page 4-6). 

Memotec 4-7


2. Power the console terminal on or start your console terminal emulation program. 

Take note of: 

• “Important Console and Modem Settings for Startup” on page 4-7 

• “Concerning HyperTerminal Connections” on page 8-1. 

3. When you see the prompt Type to connect, press the key on the 

console terminal keyboard several times, until the SDM-8400 responds with a prompt 

for the user login. 

4. Enter the administrator login: ADMIN. 

NOTE: This is the default login. Additional user logins can be defined. For details, 

refer to the chapter Controlling Access to the NetPerformer in the Quick Configuration 

fascicle of the NetPerformer System Reference. 

5. Enter the password for this login. The default password for the administrator login is 

SETUP. 

When the password is entered correctly, the SDM-8400 sends the product banner to 

the console screen, as in this example: 

LOGIN:ADMIN 

PASSWORD:***** 

ACCEPTED 

SDM-8400 vx.x.x Memotec Inc. (c) 2007 

Signaling Engine x.x.x 

Console connected on port CSL 

B302417> 

6. Enter the Display Alarms (DA) command at the NetPerformer console command line 

to verify that your unit is problem free. In particular, look for any alarm messages that 

indicate Call Technical Support. 

4-8 Memotec

4.5 Installing the Licensed Software Options 


Execute the Product License Status (PLS) command at the NetPerformer console 

command line to install all licensed software options you have purchased for your SDM- 

8400 unit. 

Each licensed option includes a Software Licensing Agreement, which can be found in the 

product package. You must agree to the terms and conditions of this agreement before 

loading the software. Each NetPerformer unit participating in the software 

application must be installed with a separate software license. 

4.5.1 Software License Key 

The Memotec Software License Key is a traceable number that is used to activate the 

licensed software option. 

• This number is printed on an adhesive label on the cover of the licensed software 

option product package 

• Enter this number during execution of the PLS command to activate the software 

license 

• You must then execute Reset Unit (RU) command to apply the new license. 

For details concerning installation of licensed software options, refer to the Software 

Installation and Licensing module of the NetPerformer System Reference, which is 

included on the NetPerformer Documentation CD in the product package. 

4.6 Connecting the LAN Hub 

NOTE: You must provide a standard straight through Ethernet 802.3 LAN cable (10/ 

100BaseT, RJ-45M to RJ-45M) for connection to the LAN. A LAN cable is 

not provided with the SDM-8400 product package. 

To connect the SDM-8400 unit to a LAN hub: 

1. Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port, labelled 

ETH on the rear panel. Refer to Figure 5-1 on “Rear View of the SDM-8400 UAC (8port 

version)” on page 5-2. 

2. Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local 

LAN hub. 

3. The link is up when the LNK LED is on. The LED color indicates the speed of the 

LAN connection: 

• Amber: 100 Mbps 

• Green: 10 Mbps. 

Memotec 4-9


4-10 Memotec

Product Description 

5 

Memotec 5-1


5.1 About SDM-8400 Unit 

Console port 

System status 

LEDs 

Item Details 

Unit chassis “Unit Chassis” on page 5-4 

1 Ethernet port (requires customer-supplied LAN 

cable) 

“Ethernet Port” on page 5-6 

4 or 8 serial ports (require custom serial cables) “Serial Port” on page 7-2 

1 console port, with console cable “Console Port” on page 5-8 

1 power supply, with removable power cable (UAC) “Power Supply” on page 5-10 

1 rackmount kit “Rackmount Kit” on page 5-11 

Ethernet 

LAN port 

LAN status 

LEDs 

Product Serial Number 

Table 5-1: Chapter references per Unit Item 

Serial ports (8) 

Figure 5-1: Rear View of the SDM-8400 UAC (8-port version) 

NOTE: On the NetPerformer console, the ports are identified as follows: 

Physical Port Port Number on Console (LINK) 

PORT 1 (serial port) 100 


PORT 3(serial port) 300 


Table 5-2: NetPerformer console ports 

AC connector 

5-2 Memotec


Physical Port Port Number on Console (LINK) 



PORT 7(serial port) 700 


ETH ETH1 

CONSOLE CSL 

Table 5-2: NetPerformer console ports 

Memotec 5-3


5.2 Unit Chassis 

5.2.1 Physical Dimensions 

5.2.2 System Status LEDs 

• Height: 4.4 cm (1.72") 

• Width: 42.7 cm (16.8") 

• Depth: 20.5 cm (8.1") 

• Weight: 2.7 kg (6 lb). 

Three system status LEDs: PWR, ST and AL, are provided on the rear panel of the SDM- 

8400. These LEDs are located on the left side of the unit when viewed from the rear. Refer 

to Figure 5-1. 

• PWR (green) goes on when the unit is powered on. 

• ST (red/amber/green) indicates which program is operating on the unit and the 

gender of the console port, as shown in Table 5-3. 

• AL (red/amber/green) indicates several states, including a system alarm when a 

software reset occurs. See Table 5-4. 

State Interpretation 

Blinking Red/Amber/ 

Green 

Steady Red/Amber/ 

Green 

Early stage of system startup, when the bootstrap 

program is executing a hardware self-test. 

Middle stages of system startup, when the bootstrap 

program is running. LED color indicates the console 

port gender. Amber: auto-gender, Green: DCE, Red: 

DTE 

Amber Later stages of system startup, when the boot sector 

is running. The exact function that is taking place can 

be determined in conjunction with the AL LED. See 

Table 4-1. 

Off When system startup in progress: Bootstrap self-test 

completed, starting boot sector 

When system startup complete: the application is 

running but no link is up. 

Green The application is running and at least one link is up. 

Table 5-3: ST LED states 

5-4 Memotec

State Interpretation 

Blinking Red/Amber/ 

Green 


Early stage of system startup, when the bootstrap 

program is executing a hardware self-test. 

Red A software reset has occurred. a 

Amber A Write operation to Flash memory is in progress, e.g. 

while saving the application after a download. 

Green Hardware initialization is in progress. 

Off No alarm has occurred on the unit since the alarms 

were last cleared. 

Table 5-4: AL LED states 

a. To turn the AL LED off, enter the CE (Clear ERR/DIAG LED) command 

at the console command line. Refer to the NetPerformer User Guide. 

Memotec 5-5


5.3 Ethernet Port 

5.3.1 Port 

• 1 fully routed Ethernet IEEE 802.3 LAN interface 

• RJ-45 10/100BaseT connector 

• Can be configured with 2 IP addresses 

• Auto-detect speed, 10 or 100 Mbps 

• Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP 

• Ethernet interface: Ethernet II and IEEE 802.2, 802.3 

• Standards: IP RIP V1/V2 or Static, OSPF, NAT, IP Multicast IGMP V1/V2 PIM- 

DM, BOOTP/DHCP Relay, DHCP client, IPX RIP and SAP, LLC2, 802.1p/q 

prioritization and VLAN, 802.1D Spanning Tree Protocol (STP), MAC Layer 

• Filter Criteria: Based on protocol, address (source, destination or SAP) or custom 

filtering. 

For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on 

page 4-9. 

5.3.2 LAN Port Status LEDs 

5.3.3 LAN Cable 

RJ-45 

Connector for 

Ethernet LAN 

Port 

Two LAN status indicators are located below the Ethernet port on the rear panel of the 

SDM-8400 chassis (refer to Table 5-1). These LEDs indicate the following: 

• LNK: Goes on when the LAN connection passes the Link Integrity test. In addition, 

the LED color indicates the LAN speed: 

- Amber: Link integrity at 100 Mbps 

- Green: Link integrity at 10 Mbps 

- Off: No link integrity signal detected. 

• ACT: Goes on (green) when there is activity on the LAN port (LAN traffic transmitted 

or received). 

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a 

standard LAN cable with RJ-45 connectors at both ends. 

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a 

physical LAN port for attachment to the local LAN hub (10/100Base-T, MDI connection). 

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port. 

Pin No. Usage Description 

1 TX+ Transmit (+) Output 

2 TX- Transmit (-) Output 

3 RX+ Receive (+) Input 

4 – (not used) 


6 RX- Receive (-) Input 



Table 5-5: RJ-45 pinout for Ethernet LAN port 


Memotec 5-7


5.4 Console Port 

5.4.1 Port 

5.4.2 Console Cable 

RJ-45 

Connector for 

Console Port 

One PC-compatible console port: 

• RJ-45 female connector 

• TIA-232 (V.24) serial interface 

• Autobaud asynchronous transmission, 1200, 2400, 4800, 9600, 19200, 28800, 

38400, 57600 and 115200 bps 

NOTE: The equipment you connect to the console port must operate at 9600 bps 

when you first power up the SDM-8400 unit. Also, if you are connecting to 

the console terminal via a modem, you must set the modem to ignore DTR. 

See “Important Console and Modem Settings for Startup” on page 4-7. 

• Autosensing gender, DTE/DCE 

• Protocol: VT-100 or PPP 

• Reverse console function also available for satellite applications (SkyPerformer). 

A console cable kit for the console port is included with the SDM-8400 product package 

(Part no. 161-1066-001). This kit includes: 

• 1 14-ft. (4.25 m) standard TIA-232 (V.24) straight-through cable with RJ-45 

male connectors at both ends, and 

• 1 TIA-232 (V.24) adaptor for console terminal connection, RJ-45 female to DB-9 

female 

The console port (labelled CSL) has an RJ-45 female connector to attach the factorysupplied 

console cable. Use the RJ-45 to DB-9 adaptor to connect the console cable to the 

workstation that will serve as the console terminal. Refer to “Connecting the Console 

Terminal” on page 4-23. 

The RJ-45 female connector marked CSL provides a physical port for attachment of the 

console cable. It is a dedicated port with autosensing DTE/DCE mode and autobaud. 

The following table describes the RJ-45 pinout for the console port. 


1 RTS Request To Send 

Table 5-6: RJ-45 pinout for console port 

5-8 Memotec


2 DTR DTE Ready 

3 TXD Transmitted Data 

4 SGND Signal Ground 

5 DCD Carrier Detect 

6 RXD Received Data 

7 DSR DCE Ready 

8 CTS Clear To Send 

Table 5-6: RJ-45 pinout for console port 


Memotec 5-9


5.5 Power Supply 

The power supply is located on the right side when the SDM-8400 unit is viewed from the 

rear (see Figure 5-1). 

NOTE: For information about the factory-supplied power cable and connection to the 

power source, turn to “Connecting to the Power Source” on page 4-5. 

• AC power inlet (IEC 320) 

• Voltage: Autosensing 100-240 VAC 

• Frequency: 50/60 Hz 

• Current: 0.7 A at 100 V and 0.4 A at 240 V 

• Maximum power consumption: 16 Watts (55 BTU/hour) 

• Removable power cord (North American or Schuko European type). 

NOTE: There is no power switch. Remove the power cord to turn the unit off. 




5-10 Memotec

5.6 Rackmount Kit 


One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack. 

Replacement part number: 161-1062-000. 

The rackmount kit includes: 

• 2 rackmount brackets 

• 4 small Phillips screws for the brackets (10-32 x 5/8) with washers 

NOTE: Two spare screws and washers are provided. 

• 4 large Phillips mounting screws (6-32 x 5/16) with cap locks 

NOTE: Two spare mounting screws are provided. 

To install the unit in a rack, refer to “Installing the Unit in a Rack” on page 4-3. 

Memotec 5-11


5-12 Memotec

Troubleshooting 

6 

Memotec 6-1


6.1 Troubleshooting Tips 

Symptom Possible Problem Solution 

Unit does not start, 

with: 

PWR LED off 

ST LED off 

AL LED off 

Unit does not start, 

with: 

PWR LED amber 

ST LED any state 

AL LED any state 

Unit starts, with: 

PWR LED green 

ST LED any state 

AL LED red 

Unit starts, with an 

alarm message of the 

type: 

An error has 

occurred 

(0x00100000 

0xC0000002), 

please call the technical 

support. 

No power to unit Make sure power cord is properly 

plugged into the AC power inlet on 

the unit, and the AC power outlet 

on the wall 

Check power cord and replace 

immediately if damaged 

Make sure AC power outlet has 

power 

Unit may be faulty Contact NetPerformer Technical 

Support for assistance (see “Technical 

Support” on page 1-6) 

A software reset occurred Enter DA at the console command 

line to view the alarms 

If a soft start (rst) alarm has been 

logged with the notation M=xx 

A=xx D=xx, enter ER to dump the 

Exit Record. Send to NetPerformer 

Technical Support 

Enter CE (Clear ERR/DIAG LED) 

to turn the AL LED off 

A hardware error occurred Enter DA at the console command 

line to view the alarms 

Contact NetPerformer Technical 

Support and provide alarm codes 

Table 6-1: Troubleshooting symtoms, problems, and solutions 

6-2 Memotec

Console connection 

does not work, with: 

PWR LED green 

ST LED amber 

AL LED any state 

Troubleshooting 


Console terminal displays 

unreadable 

characters 

LAN connection does 

not work 

Incorrect cable connection Make sure you are using the factory-supplied 

console cable and 

terminal adaptor 

Make sure the cable is properly 

plugged into the CSL port and the 

terminal adaptor 

Make sure the DB-9 side of the 

terminal adapter is properly 

plugged into the console terminal 

COM port 

HyperTerminal communications 

program 

Change Emulation parameter setting 

from Auto detect to ANSI 

(see “Concerning HyperTerminal 

Connections” on page 8-1) 

Incorrect modem setting Set the modem to ignore DTR: 

execute the AT command at&d0 

Set the modem to Auto Answer 

mode: execute ats0=1 

Console terminal was not 

set to the default console 

speed before startup 

Set your console terminal emulator 

to 9600 bps, and start again 

No power to LAN hub Make sure AC power outlet has 

power 

Make sure LAN hub is properly 

plugged in and switched on 

Incorrect cable connection If LNK LED is off, check LAN 

cable and replace if damaged 

If LNK LED is on, make sure you 

are using the correct IP address 

for transmissions 


Memotec 6-3



User equipment connection 

does not work 

No power to user equipment Make sure AC power outlet has 

power 

Make sure user equipment is 

properly plugged in and switched 

on 

Incorrect cable connection Make sure you have the correct 

HD-26 cable for the gender and 

interface of the user equipment 

(see “Serial Port Connector and 

Custom HD-26 Cable Set Connectivity” 

on page 7-8) 

Make sure the cable is properly 

plugged into the serial port and 

the user equipment 

Modem signals down Enter DPORT at the console command 

line to view the current 

modem signal status on all ports 

If modem signals are down, make 

sure the modem is plugged in, 

switched on and properly connected 

to the port 


6-4 Memotec

7 

Serial Port and User Equipment Connection 

Memotec 7-1


7.1 Serial Port 

4 or 8 serial ports for WAN/user traffic: 

• HD-26 female connector 

• Asynchronous speeds: 300 bps to 115.2 Kbps 

• Synchronous speeds: 1200 bps to 6 Mbps (6144 Kbps) without data compression; 

896 Kbps link port maximum speed with data compression 

For further details concerning the serial port, turn to “WAN/User Port Specifications” on 

page 7-4. 

7.2 Custom HD-26 Cable 

The serial ports require a custom-made HD-26 male cable, which can be ordered from 

Memotec or your NetPerformer distributor. For ordering information, refer to “Sales 

Contacts” on page 1-2. 

The required cable depends on the interface and gender of the attached equipment. Twelve 

custom HD-26 serial cable models are available: 

• V.35/V.11 DCE, V.35/V.11 DTE (for details see “V.35/V.11 Cables” on page 7-5) 

• TIA-232 (V.24) DCE, TIA-232 (V.24) DTE (see “TIA-232 (V.24) Cables” on 

page 7-5) 

• X.21 DCE, X.21 DTE, with 4-40 screw on the DB-25 connector (see “X.21 

Cables” on page 7-5) 

• X.21 EU DCE, X.21 EU DTE, with metric M3 screw on the DB-15 connector 

(see “X.21 EU Cables” on page 7-6) 

• TIA-449 (V.36) DCE, TIA-449 (V.36) DTE (see “TIA-449 (V.36) Cables” on 

page 7-6) 

• TIA-530 DCE, TIA-530 DTE (see “TIA-530 Cables” on page 7-6). 

All cables are 1.8 meters (6 feet) long, and have HD-26 male connectors at one end. At the 

other end: 

• A male connector indicates that the cable is DTE and that it connects to a DCE 

device (a modem, for example). 

• A female connector indicates that the cable is DCE and that it connects to a DTE 

device (a terminal or another NetPerformer, for example). 

NOTE: When ordering a cable for the serial port, make sure you specify the correct 

gender. 

7-2 Memotec


The HD-26 female connector automatically detects the interface and gender according to 

the type of HD-26 custom cable that is installed. For example, with a V.35/V.11 DTE 

cable the port will select V.35/V.11 electrical characteristics and DTE. Software 

configuration of these characteristics is thus not required. 

For details concerning the custom serial cable, refer to “Custom Serial Cable 

Specifications” on page 7-5. 

7.3 Connecting the User Equipment 

To connect the user equipment to a serial port: 

1. Locate the HD-26 custom cable that is appropriate for: 

• The device you are attaching: DTE or DCE 

• The interface you want to use: V.35/V.11, TIA-232 (V.24), X.21, X.21 EU, TIA- 

449 (V.36) or TIA-530. 

2. Connect the male end of the HD-26 cable to the SDM-8400 serial port. 

3. Connect the other end of the cable to the user device (CSU/DSU, modem, router, 

front end processor, etc.). 

Caution: Do not connect a data port (WAN/user) to a host, PU, or Frame Relay 

device until you have configured the port protocol via the software. Refer to the 

NetPerformer System Reference for details. 

7.3.1 Activating the User Equipment Connection 

To activate the user equipment connection: 

1. Configure all parameters and options for the connection. Refer to the NetPerformer 

System Reference, which is included on the NetPerformer Documentation CD. 

2. Activate a data connection by bringing up the connected user equipment. 

3. Activate a voice connection by dialing a speed dial number to place a call. 

4. Check the status of the NetPerformer, its connections and all active channels, ports, 

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer 

System Reference for details). 

Memotec 7-3


7.4 WAN/User Port Specifications 

• 1 built-in serial port, configurable as user or link, supporting V.35/V.11, TIA-232 

(V.24), X.21, X.21 EU, TIA-449 (V.36) and TIA-530 interfaces 

• Maximum speed without compression: 6 Mbps (6144 Kbps) 

NOTE: For a port with INTERNAL clocking, if the port speed is configured 

higher than 2 Mbps (2048 Kbps), the clock speed will be 3 Mbps (3072 

Kbps) or 6 Mbps (6144 Kbps), whichever is closer to the configured 

speed. For EXTERNAL clocking all port speeds are supported. 

• Link port maximum speed with compression: 896 Kbps 

• HD-26 female connectors, gender and interface autodetect from custom HD-26 

cables: V.35 DCE, V.35 DTE, X.21 DCE, X.21 DTE, X.21 EU DCE, X.21 EU 

DTE, TIA-232 DCE, TIA-232 DTE, TIA-449 DCE, TIA-449 DTE, TIA-530 

DCE, TIA-530 DTE 

• Circuits: either leased, switched or Frame Relay 

• Coding: NRZI or NRZ 

• WAN port protocols: synchronous full-duplex HDLC, Frame Relay (FR-USER 

for network connection), RFC-1490 

• Synchronous user port protocols: HDLC, Synchronous PPP 

• Frame Relay protocols: Frame Relay User (FR-USER), Frame Relay Network 

(FR-NET), RFC-1490, UNI-DTE, UNI-DCE 

• Frame Relay management: LMI, ANSI TI.617/Annex D, ITU-T Q.933/Annex A, 

CLLM or disabled 

• PVC switching: 300 PVCs, automatic DLCI discovery 

• SVCs: Frame Relay telephony applications, one SVC per voice call. 

• SNA: SDLC, LAN or Frame Relay RFC1490 (BAN, BNN); SDLC spoofing of 

up to 64 PUs, type 1, 2.0, 2.1 and 4/5, local SDLC and LLC2 spoofing, SDLC-to- 

LLC2 conversion 

• Asynchronous user port protocols: ENQ/ACK, XON/XOFF, CTS/DTR, Transparent, 

Reliable, Asynchronous PPP 

7-4 Memotec

7.5 Custom Serial Cable Specifications 

7.5.1 V.35/V.11 Cables 

7.5.2 TIA-232 (V.24) Cables 

7.5.3 X.21 Cables 


NOTE: In the following sections the Ordering part number is required for ordering 

extra cables. The Stock number is printed on the cable. 

• HD-26 male connector at one end for connection to the SDM-8400 serial port 

• ISO-2593 female (DCE) or male (DTE) connector at the other end for connection 

to the V.35/V.11 equipment 

• Use the DCE cable for connection to a male connector on the V.35/V.11 equipment 

(typically a DTE device) 

Ordering part number 161-0893-001, Stock number 502-0940-006. 

• Use the DTE cable for connection to a female connector on the V.35/V.11 equipment 

(typically a DCE device). 



• DB-25 female (DCE) or male (DTE) connector at the other end for connection to 

the TIA-232 (V.24) equipment 

• Use the DCE female cable for connection to a male connector on the TIA-232 

(V.24) equipment (typically a DTE device) 


• Use the DTE male cable for connection to a female connector on the TIA-232 

(V.24) equipment (typically a DCE device) 


NOTE: An X.21 cable has a 4-40 screw on the DB-15 connector. 



the X.21 equipment 

Memotec 7-5


7.5.4 X.21 EU Cables 

• Use the DCE female cable for connection to a male connector on the X.21 equipment 

(typically a DTE device) 


• Use the DTE male cable for connection to a female connector on the X.21 equipment 

(typically a DCE device) 


NOTE: An X.21 EU cable has a metric M3 screw on the DB-15 connector. 



the X.21 equipment 

• Use the DCE female cable for connection to a male connector on the X.21 EU 

equipment (typically a DTE device) 


• Use the DTE male cable for connection to a female connector on the X.21 EU 

equipment (typically a DCE device) 


7.5.5 TIA-449 (V.36) Cables 



the TIA-449 (V.36) equipment 


(V.36) equipment (typically a DTE device) 


• Use the DTE male cable for connection to a female connector on the TIA-449 

(V.36) equipment (typically a DCE device) 

7.5.6 TIA-530 Cables 




the TIA-530 equipment 

7-6 Memotec



equipment (typically a DTE device) 


• Use the DB-25/DTE male cable for connection to a female connector on the TIA- 

530 equipment (typically a DCE device) 


Memotec 7-7


7.6 Serial Port Connector and Custom HD-26 Cable Set 

Connectivity 

Table 7-1 on the next page provides the pinout and directionality of signals on the SDM- 

8400 serial port connector and the custom HD-26 cable that connects to it. 

NOTE: For V.24 and V.35, refer to V.35 for the ITU circuit number 

Descriptions within parentheses refer to X.21 only 

The abbreviation n/a means not applicable. 

The abbreviation n/s means not supported. 

7-8 Memotec


Main Board Cable V.35 TIA-232/V.24 TIA-530 TIA-449/V.36 X.21 ��Interface 

HD-26 

Female 

Net- 

Name 

Pin 

HD-26 Male ISO 2593 

Pin 

DTE 

Pin 

DCE 

DB-25/ISO - 

2110 

Memotec 7-9 

DB-25 

DB-37/ISO- 

4902 

DB-15/ISO- 

4903 

Circuit Pin Signal Pin Signal Pin Signal Pin Signal Pin 

Signal 

from 

��Connector 

Description 

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE Transmit 

Data 

TXDB 14 14 16 103 S n/a n/a TXDB 14 TXDB 22 T[A] 9 DTE 

(Transmit on 

wire) 

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data 

(Receive on 

wire) 

RXDB 16 16 14 104 T n/a n/a RXDB 16 RXDB 24 R[A] 11 DCE 

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE Transmit 

Clock 

TXCB 12 12 12 114 AA n/a n/a TXCB 12 TXCB 23 S[A] 13 DCE 

(Signal 

element 

timing) 

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE Receive 

Clock (Signal 

RXCB 9 9 11 115 X n/a n/a RXCB 9 RXCB 26 B[B] 14 DCE 

ele-ment 

timing) 

XTXCA 24 24 17 113 U XTXC 11 XTXCA 24 XTXCA 17 n/a n/a DTE External 

Transmit 

Clock 

XTXCB 11 11 9 113 W n/a n/a XTXCB 11 XTXCB 35 n/a n/a DTE 

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE Data 

Terminal 

DTRB 23 23 22 n/a n/a n/a n/a DTRB 23 DTRB 30 C[B] 10 DTE 

Ready 

(Control on 

wire) 

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 n/a n/a DCE Data Set 

Ready 

DSRB 22 22 23 n/a n/a n/a n/a DSRB 22 DSRB 29 n/a n/a DCE 

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 n/a n/a DTE Ready To 

Send 

RTSB 19 19 13 n/a n/a n/a n/a RTSB 19 RTSB 25 n/a n/a DTE 

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 n/a n/a DCE Clear To 

Send 

CTSB 13 13 19 n/a n/a n/a n/a CTSB 13 CTSB 27 n/a n/a DCE 

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data Carrier 

Detect (Indi- 

DCDB 10 10 10 n/a n/a n/a n/a DCDB 10 DCDB 31 I[B] 12 DCE 

cation on 

wire) 

n/a n/a n/a n/a 140 N RL 21 n/a n/a RL 14 n/a n/a DTE Remote 

Loopback 

n/a n/a n/a n/a 141 L LL 18 n/a n/a LL 10 n/a n/a DTE Local 

Loopback 

n/a n/a n/a n/a 142 NN TI 25 n/a n/a TI 18 n/a n/a DCE Test 

Indicator 

Table 7-1: Serial connector and NetPerformer custom HD-26 cable set


Main Board Cable V.35 TIA-232/V.24 TIA-530 TIA-449/V.36 X.21 ��Interface 

n/a n/a n/a n/a 125 n/s CI 22 n/a n/a CI 15 n/a n/a DCE Call Indicator 

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 n/a Signal 

Ground 

n/a n/a n/a n/a 102a n/s n/a n/a n/a n/a SGND 37 n/a n/a n/a DTE 

Common 

Return 

n/a n/a n/a n/a 102b n/s n/a n/a n/a n/a SGND 20 n/a n/a n/a DCE 

Common 

Return 

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 n/a Shield 

Table 7-1: Serial connector and NetPerformer custom HD-26 cable set 

NOTE: The pinout above indicates the active signals that are used when communicating 

with external DTE or DCE equipment via a NetPerformer serial 

interface. These HD-26 cables are custom and proprietary to the NetPerformer. 

The information in this table is not sufficient to manufacture a 

working cable that can interoperate with the serial port on the NetPerformer 

unit. 

7-10 Memotec

Networking Features 

8 

Memotec 8-1


8.1 Network Connections 

8.2 Link Port Protocols 

• Circuits: leased, switched, public and private Frame Relay 

• Network topology: mesh, hierarchical, star, point-to-point, satellite point-topoint/multipoint 

(SkyPerformer option) 

• Automatic node discovery and rerouting with least cost metric routing 

• PowerCell node discovery, automatic load balancing, bandwidth on demand 

(over leased line0, dial backup, time-of-day connect 

• QoS: 8 classes of service, 16 priority weights, association to 802.1p and DiffServ 

TOS bits 

• Leased lines: 

- Serial synchronous full duplex 

- Frame Relay, HDLC and PPP, PowerCell 

• IP WAN: 

- Ethernet, serial PPP, PPPoE, Frame Relay RFC-1490 and PowerCell over IP 

• Frame Relay (public and private): 

- UNI User and Network, RFC1490, PowerCell 

- Local management interface: LMI, ANSI T1.617/annex D, ITUT Q.933/ 

annex A, CLLM or disabled 

- PVCs: 300 per node, automatic DLCI discovery 

• Switched Lines and Dial back-up: 

- PowerCell over serial ports or IP 

- Dialing protocols: V.25bis, X.21, AT and control leads 

• Speed: 

- Maximum speed without compression: 6 Mbps (6144 Kbps) 

NOTE: For a port with INTERNAL clocking, if the port speed is configured 

higher than 2 Mbps (2048 Kbps), the clock speed will be 3 Mbps (3072 

Kbps) or 6 Mbps (6144 Kbps), whichever is closer to the configured 

speed. . For EXTERNAL clocking all port speeds are supported. 

- Maximum speed with data compression: 896 Kbps 

8-2 Memotec

8.3 Data Features 

Networking Features 

• Protocols: 

- SNA: SDLC, LLC2 or Frame Relay RFC-1490 (BAN, BNN), maximum of 

64 PUs per unit (types 1, 2.0, 2.1, 4/5), Local SDLC and LLC2 spoofing, 

SDLC/LLC2 conversion 

- Sync: PPP, BDLC, HDLC, SDLC, X.25, X.25 over Frame Relay annex F/G 

- Legacy Sync: COP, BSC, VIP, IBM/RJE, Uniscope, Poll/Select, Siemens 

Nixdorf, JCA, Zengin, Transparent passthrough over PowerCell or over 

Frame Relay 

- Frame Relay: RFC-1490, UNI-DTE, UNI-DCE 

- Asynchronous: PPP, ENQ/ACK, XON/XOFF, transparent 

• Maximum speed is protocol dependent 

8.4 Network Management and Security 

• SNMP management via ACTView 3000 Network Management System for HP 

OpenView for Windows or Sun Solaris 

• Menu-driven async console port (VT-100) via RJ45 connector, auto-sensing 

DTE/DCE, speed up to 115,200 bps 

• Remote Telnet access to command port 

• FTP or Zmodem upload and download of software and configuration 

• Text-based configuration files and journal log 

• Traps, traces and extended statistics 

• Username/password security control 

• Administrative filtering 

Memotec 8-3


8-4 Memotec

Index 

A 

Access methods 3-4 

ACT LED 

on LAN port 5-6 

AL LED 5-5 

Auto-detection 

console port speed 5-8 

gender 5-8 

C 

Cables 3-4 

console port 5-8 

LAN port 5-6 

permitted length 3-3 

serial port 7-2 

TIA-232 (V.24) 7-5 

TIA-449 (V.36) 7-6 

TIA-530 7-6 

V.35/V.11 7-5 

X.21 7-5 

X.21 EU 7-6 

Chassis 5-4 

dimensions 5-4 

front view 3-2 

LEDs 5-4 

LEDs, during power-up 4-6 

rackmount kit for 4-3 

rear view 5-2 

Configuration access methods 3-4 

Connections 

user equipment 7-3 

Connectivity, of serial cables 7-8 

Connectors 


LAN port 5-6 

serial ports 7-2, 7-8 

Console port 5-8 

cable 5-8 

speeds supported 5-8 

Console terminal 

activating connection to 4-7 

connecting 4-7 

startup setting 4-7 

Custom cables 7-2 

connectivity 7-8 

NetPerformer SDM-8400 Hardware Installation Guide Index-1 

D 

Dimensions 5-4 

Distance requirements 3-2 

E 

Environmental tolerances 3-3 

Ethernet ports 5-6 

F 

Front view 3-2 

Functional overview 1-2 

H 

Hardware 

chassis 5-4 

HD-26 cables 7-2 

connectivity 7-8 

HyperTerminal 

changing the Emulation setting 1-9 

known problems 1-9 

I 

Indicators 

during power-up 4-6 

LAN port 5-6 

system status 5-4 

Installation 

connecting to power source 4-5 

console terminal 4-7 

LAN hub connection 4-9 

location 3-2 

preparatory steps 3-2, 3-4 

rackmount kit 4-3 

requirements 3-4 

resolving problems 6-2 

user equipment connection 7-3 

L 

LAN hub, connecting 4-9 

LAN port 5-6 

cable 5-6 

current speed 5-6 

LEDs 5-6

Index 

LEDs 

ACT 5-6 

AL 5-5 


interpreting problems 6-2 

LAN port 5-6 

LINK 5-6 

PWR 5-4 

ST 5-4 


LINK LED 5-6 

Location 3-2 

M 

Modem 

startup setting 4-7 

N 

Network 

management 8-3 

Network management access methods 3-4 

O 

Ordering information 1-2 

P 

Ports 

cables 5-6, 5-8, 7-2 

console 5-8 

LAN 5-6 

serial 7-2, 7-4 

Power supply 5-10 

Power, connecting to 4-5 

Power-up sequence 4-6 

Product 

chassis 5-4 

functions 1-2 

package 1-8 

Product numbers 1-7 

PWR LED 5-4 

R 

Rackmount 

brackets, location of 4-3 

installation 4-3 

kit 4-3 

Rear view of chassis 5-2 

References 1-4 

Regulatory compliance 2-2 

statements 2-3 

Requirements 

distance 3-2 

environmental 3-3 

location 3-2 

materials 3-4 

power source 4-5 

size 3-2 

Returning the unit 1-8 

2-Index Memotec 

S 

Safety warnings 2-10 

Sales contacts 1-2 

Security, specifications 8-3 

Serial number 1-7 

Serial ports 7-2 

cables 7-2 

specifications 7-4 

Site preparation 3-4 

Size requirements 3-2 

Solutions to common problems 6-2 

Speed 


LAN port, viewing 5-6 

ST LED 5-4 

Standards 2-2 

Startup 


troubleshooting 6-2 

System status 


LEDs 5-4 

T 

TIA-232 (V.24) cable 7-5 

TIA-449 (V.36) cable 7-6 

TIA-530 cable 7-6 

Troubleshooting tips 6-2 

U 

User equipment 

activating connection 7-3 

connecting 7-3 

V 

V.35/V.11 cable 7-5 

W 

WAN specifications 7-4 

Work order number 1-7 

X 

X.21 cable 7-5 

X.21 EU cable 7-6

NetPerformer SDM-8400 Hardware Installation Guide Index-3

REACH FURTHER. OFFER MORE. 

Contact Memotec: 

tel.: +1-514-738-4781 

e-mail: COE@memotec.com 


Montreal, Quebec | Canada H4S 1P7 www.memotec.com

SDM-8400 HIG.book - Comtech EF Data

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