MSR 2002-2 - Public Service Commission of West Virginia

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Administrative Division Public Service Commission — Management Summary Report Division Responsibilities • Provides a variety of services to the agency including: o Human Resources o Budget/Finance o Training o Building/grounds management o Fleet management o Data processing o Public Relations Meet The PSC Page 23
Administrative Public Division Service Commission — Management Summary Report 2006 Accomplishments 1. Financial accountability was delegated to the Director level within the PSC in 2006. The Budget & Finance team developed reporting processes to the Division level, educated Directors on spending in their areas, and trained key Division personnel on how to monitor and manage their Division’s spending. 2. Implemented cost savings initiatives with annualized savings over $175,000. Cost savings efforts reduced vault storage cost, decreased the number of leased vehicles and related costs, and reduced our maintenance contractor’s costs by better scheduling & changing job frequencies. Other projects included canceling unnecessary pagers and telephone lines, eliminating an office lease in Beckley, and promoting increased use of the PSC’s pool vehicles. 3. Implemented a new accounts receivable program to improve the reporting of revenue and past due accounts for the PSC. This new program has dramatically improved the PSC’s ability to monitor and collect current and past due accounts. 4. An “IT Steering Committee” was initiated in 2006 responsible for setting overall IT direction, recommending and prioritizing projects, reviewing and approving IT policies, new technology, resource requirements and software/hardware acquisitions. 5. A new centralized tracking system was implemented allowing the PSC to have an accurate list of utilities operating in the state. The system also eliminates duplicate entry and provides better reporting of individual utility case activity. 6. Implemented document imaging of docket activities that makes all information on the docket available to PSC Staff and other interested parties. 7. Developed a system to allow Water & Sewer utilities operating in West Virginia to electronically register, complete and submit their Annual Reports to the PSC. 8. Implemented a revised “Smoking” policy and a new “Security & Loss Prevention” policy. The “Smoking” policy incorporated changes to comply with the “Clean Indoor Air Regulation of 2003. In conjunction with this policy a smokers’ shelter was also constructed on-site. The “Security & Loss Prevention improved access control and put other measures in place to secure PSC assets and facilities. 9. Implemented an intensive behavioral panel interviewing process that helped hire better and more qualified new employees to the PSC. Page 24
Page 2 and 3: Public Service Commission — Manag
Page 4 and 5: Jon W. McKinney PSC Chairman R. Mic
Page 6 and 7: Introduction Public Service Commiss
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Public Service Commission — Manag
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Engineering Division Public Service
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Introduction Public Service Commiss
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West Virginia Public Service Commis
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NATURAL GAS UTILITIES Report on 20%
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MSR 2002-2 - Public Service Commission of West Virginia

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