MSR 2002-2 - Public Service Commission of West Virginia

Public Service Commission — Management Summary Report
The Water and Wastewater Division, formerly the Public Service District Division, was
renamed on September 6, 1996, by Commission General Order No. 195.30. The Division
was renamed to meet the directives of Senate Bill 568, enacted during the 1996 regular
legislative session, which required the Commission to provide advice and assistance to Class
III cities and Class IV towns or villages upon their request. By General Order No. 195.30 the
Commission also delegated the Public Service District Division the responsibility for
processing cases for municipalities and homeowner associations. The Public Service District
Division, in the same General Order, was renamed the Water and Wastewater Division.
Engineers were also removed from the Division and assigned to the newly created Engineering
Division in 1999.
On December 2, 2005, the Commission issued General Order 195.53 which gave the
Division responsibility for the financial processing of all classes and ownership types of
water and wastewater utilities. Present Division employees include a director, two managers,
two secretaries and 21 staff members with various technical and educational backgrounds.
These employees are assigned to two operating sections: Case Control and Assistance.
A delineation of the Water and Wastewater Division’s current responsibilities with respect
to all water and wastewater utilities is as follows:
1. Investigating formal cases and making recommendations to the Commission
from financial perspective.
2. Conducting seminars to provide training to utility personnel, managers and
board/council members.
3. Participating in hearings before the Commission and offering evidence and
testimony regarding revenue requirements, operating performance, quality of
service and construction activities.
4. Investigating informal complaints and responding to customer requests for
information about the Commission and the utilities we regulate.
5. Responding to water and wastewater utility inquiries for technical, operational,
financial and regulatory assistance.
6. Reviewing, from the financial perspective, all water and sewer applications
from the West Virginia Infrastructure and Jobs Development Council.
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