ii UNIVERSIDAD DE CARABOBO FACULTAD DE CIENCIAS ...

UNIVERSIDAD DE CARABOBO
FACULTAD DE CIENCIAS ECONÓMICAS Y SOCIALES
ESCUELA DE RELACIONES INDUSTRIALES
CAMPUS BÁRBULA
FACTORES DE RIESGO PSICOSOCIALES EN EL PERSONAL DE
ENFERMERIA DE UNA INSTITUCIÓN HOSPITALARIA ONCOLÓGICA
Autores: Núñez S. Rodríguez M.
Tutor: Nelson Morett.
Fecha: Noviembre 2009
SUMMARY
The evolution of the labor world has brought with it changes in the way of working.
Due to this, a very resounded but slightly studied phrase exists at present: it is the
case of the psychosocial risk factors, which are a condition that the worker
experiences in his relation with his working environment and with the society that
surrounds it. Nursing is a profession considered as potentially stressful and loaded
of these factors, these professionals experiment, in their work, big emotional
responsibility that turns into excessive tension for this reason the target of this
investigation is to determine the existence of psychosocial risk factors in the nursing
personnel of the day shift in a oncology hospital institution in order to propose
recommendations for the prevention or improvement of the different areas of the
organization of the work. The investigation has a descriptive character because it will
allow to characterize a specific situation to which nursing personnel is exposed,
questionnaire ISTAS21 in its short version was used, which is an adaptation of the
Copenhagen Psychosocial Questionnaire (CoPsoQ), which was applied to a
population of 24 nurses that work in the different areas of the hospital, on the other
hand it was applied an interview of health which consists of 13 questions to compile
information with regards to the symptomatology presented by the personnel. The
obtained results indicate that the personnel presents in unfavorable levels
psychological requirements, esteem, double presence and insecurity, and the
symptoms that prevail are the physical tiredness and the gastrointestinal problems, it
is recommended to apply strategies of intervention at individual level, group of work
and institutionally, as well as activities faced to the emotional control.
Key Words: psychosocial risk factors, stress and organization of the work.
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