19.06.2018 Aufrufe

ARCONDIS UPDATE No. 02|2018: GxP Compliance to the point

ARCONDIS Kundennewsletter für den Themenbereich Compliance in Medizinprodukteunternehmen

ARCONDIS Kundennewsletter für den Themenbereich Compliance in Medizinprodukteunternehmen

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16_<strong>GxP</strong> <strong>Compliance</strong> <strong>to</strong> <strong>the</strong> <strong>point</strong> 17<br />

Selecting a company-specific approach primarily<br />

depends on whe<strong>the</strong>r <strong>the</strong> SAP migration<br />

is considered an IT project and handled<br />

accordingly, or whe<strong>the</strong>r <strong>the</strong> company would<br />

like <strong>to</strong> use <strong>the</strong> opportunity <strong>to</strong> optimize or<br />

even completely redesign business processes.<br />

One thing is certain: from a technological<br />

stand<strong>point</strong>, SAP ECC 6.0 and SAP S/4 HANA<br />

are majorly different. This means, no matter<br />

whe<strong>the</strong>r migration is pursued as an IT<br />

project or with a more of a business-driven<br />

approach, basic technical questions such as<br />

<strong>the</strong> following have <strong>to</strong> be considered:<br />

Transformation of <strong>the</strong> SAP system<br />

landscape with data migration, implementation<br />

of unicodes, introduction of <strong>the</strong><br />

new general ledger, migration <strong>to</strong> HANA<br />

databases, etc.<br />

Cus<strong>to</strong>mer-specific SAP developments and<br />

technical objects: Analysis of migratability<br />

and required adaptations<br />

User interfaces: Use and impact of FIORI<br />

apps, including partial or complete replacement<br />

of <strong>the</strong> SAP GUI<br />

Reporting & analytics: Analysis and adaptation,<br />

including supply of any available<br />

data warehouse solutions<br />

Verification of permissions and required<br />

adaptations<br />

Test, documentation and go-lives<br />

Integration technologies and interface<br />

<strong>to</strong>pics<br />

Add <strong>to</strong> this industry-specific <strong>to</strong>pics resulting<br />

due <strong>to</strong> migration of data models, <strong>the</strong> introduction<br />

of <strong>the</strong> FIORI apps, etc.<br />

In most cases, existing ERP platforms have<br />

been in use for several decades and are<br />

tailored very specifically <strong>to</strong> <strong>the</strong> cus<strong>to</strong>mer’s<br />

requirements. The result is a great deal<br />

of “relics” in <strong>the</strong> form of cus<strong>to</strong>mizations,<br />

programming and a s<strong>to</strong>ck of legacy data.<br />

Besides lacking or obsolete and incomplete<br />

documentation, this also complicates maintenance<br />

and makes a technical migration<br />

difficult <strong>to</strong> plan and calculate. Extensive analysis,<br />

as well as comprehensive and repeated<br />

testing are <strong>the</strong>refore absolutely necessary.<br />

Brownfield vs. Greenfield<br />

Practical experience shows that some<br />

cus<strong>to</strong>mers initially lean <strong>to</strong>wards <strong>the</strong> Brownfield<br />

approach, but opt for Greenfield after<br />

initial analyses for <strong>the</strong> reasons named above,<br />

even if <strong>the</strong> project has an IT focus. Overall,<br />

a Brownfield migration means significant<br />

internal and external investments and high<br />

resource usage. In comparison, <strong>the</strong> benefits<br />

for business and IT are few, primarily <strong>the</strong><br />

actual cause for migration: maintenance by<br />

SAP is guaranteed.<br />

Cus<strong>to</strong>mers taking a business-driven approach<br />

for <strong>the</strong>ir SAP migration normally<br />

begin with <strong>the</strong> Greenfield approach right<br />

from <strong>the</strong> start. These companies specifically<br />

opt for a “fresh start” and <strong>the</strong> opportunity<br />

for major changes and transformation. Here,<br />

<strong>the</strong> focus is on optimizing business process,<br />

often based on best practice approaches,<br />

and maybe even realigning <strong>the</strong> organization<br />

and reevaluating added value in <strong>the</strong> business<br />

departments and IT. Establishing a basis for<br />

future digitalization while optimizing processes<br />

for master data is often also an important<br />

driver. Though <strong>the</strong> impulse for change initially<br />

comes from IT, many companies choose this<br />

long-term, organization-wide approach <strong>to</strong><br />

achieve major advantages on <strong>the</strong> business<br />

and IT side.<br />

Depending on <strong>the</strong> size, scope and approach,<br />

we recommend realizing an organization-wide<br />

transformation project. An<br />

integral component for long-term, successful<br />

transformation should be professional organizational<br />

change management so a planned<br />

migration reaches <strong>the</strong> target state involving<br />

stakeholders.<br />

Success fac<strong>to</strong>rs in planning<br />

These considerations make clear that <strong>the</strong><br />

“how” also has a major impact on <strong>the</strong><br />

“when.” Migration absolutely requires foresighted<br />

budget and resource planning, as<br />

in professional program and change management.<br />

Even purely technical migrations<br />

require a timeframe of several months, if not<br />

years for all required steps including <strong>the</strong> right<br />

resources (e.g.: external SAP specialists, key<br />

users for tests, etc.).<br />

The transformation approach also requires<br />

preparations at <strong>the</strong> <strong>to</strong>p management level,<br />

as priority, commitment and sufficient resources<br />

are essential <strong>to</strong> project success, and<br />

have <strong>to</strong> be ensured by <strong>the</strong> <strong>to</strong>p level.<br />

O<strong>the</strong>r critical success fac<strong>to</strong>rs include:<br />

Extensive involvement of <strong>the</strong> business<br />

departments<br />

Selecting <strong>the</strong> right external partners for<br />

support in transformation and system<br />

validation<br />

Definition of a tailored validation strategy<br />

In-depth clarification of technological dependencies<br />

(with a transformation, <strong>the</strong> IT<br />

landscape will change more dramatically<br />

than with a pure migration)<br />

Ensuring internal resources<br />

Brownfield<br />

Approach<br />

Select <strong>the</strong> best available SAP system for <strong>the</strong> current<br />

SAP landscape<br />

Adapt <strong>to</strong> new processes and prepare as a template<br />

Migrate technical data from <strong>the</strong> selected Brownfield<br />

SAP<br />

Migrate technical data from remaining SAP systems/<br />

companies <strong>to</strong> <strong>the</strong> new template<br />

Pros<br />

Knowledge of SAP functions already exists<br />

Reduced complexity in IT SAP landscape<br />

Technical data migration instead of full system migration<br />

Lower project risk thanks <strong>to</strong> existing interfaces and<br />

integration<br />

Cons<br />

Technical upgrade <strong>to</strong> S/4 HANA required<br />

Conserve current processes and IT SAP solution<br />

(Brownfield)<br />

Effort for existing cus<strong>to</strong>mer-specific extensions<br />

Less process optimization than use of existing processes<br />

One winner, many losers<br />

Professional organizational change<br />

management tailored <strong>to</strong> <strong>the</strong> culture and<br />

degree of maturity of <strong>the</strong> organization.<br />

To avoid being hard-pressed for time, you<br />

should begin planning and preparing your<br />

“SAP transformation” or “SAP strategy” in<br />

good time.<br />

This includes ensuring <strong>the</strong> availability of qualified<br />

internal, but also external resources.<br />

In addition <strong>to</strong> technical resources, business<br />

process know-how and expertise in implementing<br />

quality and compliance requirements<br />

also play a key role in transformation<br />

projects in life sciences companies. Early<br />

planning is essential, after all, all existing<br />

SAP cus<strong>to</strong>mers are facing a similar situation<br />

and <strong>the</strong>re is still time <strong>to</strong> transform a potential<br />

risk in<strong>to</strong> an opportunity for lasting transformation.<br />

Successful migration <strong>to</strong> SAP<br />

S/4 HANA – real-life cases<br />

Switching <strong>to</strong> S/4 HANA can also offer advantages<br />

<strong>to</strong> non-SAP cus<strong>to</strong>mers, as illustrated<br />

by <strong>the</strong> following practical example. In 2017,<br />

<strong>ARCONDIS</strong> led an ERP evaluation project<br />

for a medium-sized Swiss biotech firm. The<br />

objective was <strong>to</strong> replace a combined inhouse<br />

development and SME solution with<br />

a modern ERP that would accompany <strong>the</strong><br />

company on its path <strong>to</strong>wards growth.<br />

Specialized in <strong>the</strong> life sciences industry,<br />

<strong>ARCONDIS</strong> was entrusted with <strong>the</strong> selection<br />

process, business analysis and requirements<br />

management. After <strong>the</strong> evaluation was<br />

complete, <strong>the</strong> cus<strong>to</strong>mer opted for SAP S/4<br />

HANA in combination with additional SAP<br />

components, such as SuccessFac<strong>to</strong>rs for<br />

human capital management and SAP Cloud<br />

Platform integration <strong>to</strong> integrate cloud and<br />

on-premise applications based on <strong>the</strong> transparent<br />

decision matrix.<br />

Greenfield<br />

Approach<br />

Design and set up a “best practice” template based<br />

on standard processes and <strong>the</strong> latest technological<br />

platform (S/4 HANA)<br />

Migrate data from existing systems and companies <strong>to</strong><br />

new template<br />

Pros<br />

Basis for business process optimization and standardization<br />

Forces discussion of new processes<br />

Fosters creative thinking<br />

Enables use of best practice processes and IT solutions<br />

Enables changes <strong>to</strong> business processes<br />

Reduced risk thanks <strong>to</strong> a lack of inherited burdens (e.g.<br />

cus<strong>to</strong>mer-specific developments, etc.)<br />

Start with SAP Standard, <strong>the</strong> latest technology platform<br />

Best use of available technology<br />

Cons<br />

Dependent on data migration strategy and <strong>to</strong>ols: some<br />

previous data may be lost<br />

Requires all interfaces <strong>to</strong> be re-configured<br />

In <strong>the</strong> end, it came down <strong>to</strong>:<br />

A high degree of functional coverage,<br />

especially in <strong>the</strong> area of country-specific<br />

requirements<br />

Architecture based on innovative in-memory<br />

technology<br />

Entire solution future-proof with regard <strong>to</strong><br />

digitalization, networking and mobility<br />

User friendliness thanks <strong>to</strong> FIORI apps<br />

and<br />

Embedded reporting and analysis functions<br />

Still in <strong>the</strong> care of <strong>ARCONDIS</strong>, <strong>the</strong> project is<br />

now in <strong>the</strong> implementation phase and is set<br />

for completion in autumn 2018.<br />

When will you begin preparing for successful<br />

migration? Feel free <strong>to</strong> contact us – we<br />

will provide you with neutral consultation,<br />

without SAP bias, so that your journey is<br />

a success and you can benefit from <strong>the</strong><br />

results of a migration for <strong>the</strong> long term.<br />

Andreas Jung

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