VZUG_230131_layout_P1_MA_EN_L13

Competence Model
Methodological Competence
Methodological competence
is the ability to use work methods,
procedures and learning
strategies.
CONVERSTATION AND NEGOTIATION COMPETENCE
Leading discussions
Leading negotiations
Conveying content
• Prepares thoroughly for discussions
• Treats discussion partner as equal
• Encourages dialogue: asks questions and responds to
what is said
• Prepares thoroughly for negotiations
• Negotiates in the interests of the company
• Leads negotiations confidently, successfully and
persuasively
• Presents methodically and keeps within time scales
• Presents information clearly and persuasively
• Arouses interest in listeners
• Uses visual aids effectively
FOCUS ON QUALITY
Focus on quality
• Understands quality requirements
• Attains required quality standards
• Recognises potential for improvement and implements it
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