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Management of the Holyrood building project (PDF ... - Audit Scotland

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72<br />

etc for <strong>the</strong> <strong>Holyrood</strong> <strong>project</strong> (current<br />

estimated outturn cost £68 million).<br />

Project management did not resolve<br />

important questions about <strong>the</strong> basis<br />

<strong>of</strong> each consultant’s fee<br />

remuneration until August 2003<br />

comparatively late in <strong>the</strong> <strong>project</strong>. I<br />

examine this issue later in this part <strong>of</strong><br />

my report.<br />

5.27 Until July 2003, reporting by <strong>the</strong><br />

Accountable Officer to <strong>the</strong> Corporate<br />

Body usually focussed on <strong>the</strong> value<br />

<strong>of</strong> current construction contract<br />

commitments and recent awards.<br />

Because no budget for <strong>the</strong> overall<br />

cost <strong>of</strong> <strong>the</strong> <strong>project</strong> had been set<br />

<strong>the</strong>re was no routine report or<br />

commentary on overall <strong>project</strong> costs<br />

and trends or <strong>the</strong> constituent<br />

elements, relative to what would be<br />

in any budget.<br />

5.28 In any <strong>project</strong> it is important<br />

that all <strong>the</strong> parties have a clear<br />

understanding <strong>of</strong> how budget, risk<br />

and contingency relate to each<br />

o<strong>the</strong>r:<br />

• A budget is an approved sum<br />

allocated for a <strong>project</strong> (a pot <strong>of</strong><br />

money). Only <strong>the</strong> authority that<br />

approves a budget can vary it<br />

once set. A budget is not <strong>the</strong><br />

same as a forecast, which will<br />

vary through <strong>the</strong> life <strong>of</strong> <strong>the</strong> <strong>project</strong><br />

as circumstances unfold.<br />

• A risk is an event that may occur<br />

and may have an impact on <strong>the</strong><br />

outcome <strong>of</strong> <strong>the</strong> <strong>project</strong>.<br />

• A contingency is an allowance<br />

within <strong>the</strong> budget for unidentified<br />

costs, including risks. Similarly a<br />

forecast is likely to include a<br />

contingency.<br />

5.29 At different times <strong>project</strong><br />

management and <strong>the</strong> Progress<br />

Group acted to contain or reduce<br />

costs. However <strong>the</strong> normal financial<br />

discipline <strong>of</strong> named individuals being<br />

accountable for controlling<br />

expenditure within limits specified in<br />

an approved budget was not present<br />

on this <strong>project</strong>. It seems that <strong>project</strong><br />

management regarded <strong>the</strong> regular<br />

reports from <strong>the</strong> cost consultant on<br />

construction costs and on risk costs<br />

as setting a construction budget,<br />

when <strong>the</strong>y were no more than<br />

forecasts. An example <strong>of</strong> this is that<br />

before payment <strong>project</strong> management<br />

checked each trade contractor’s<br />

invoice to ensure it did not raise total<br />

payments above <strong>the</strong> total estimated<br />

cost for <strong>the</strong> package reported by <strong>the</strong><br />

cost consultant. The danger <strong>of</strong><br />

confusing forecasts with budgets is<br />

that forecasts will become selffulfilling<br />

if effective action is not taken<br />

to contain <strong>the</strong> cost.<br />

5.30 Exhibit 47 illustrates how <strong>the</strong><br />

estimated construction costs<br />

including risk reported to <strong>the</strong><br />

Progress Group and <strong>the</strong> Parliament<br />

have steadily increased since 2000.<br />

Generally estimated construction<br />

expenditure and construction risk<br />

costs reported to <strong>the</strong> Parliament has<br />

initially been lower but has <strong>the</strong>n risen<br />

to <strong>the</strong> same level as <strong>the</strong> cost<br />

consultant’s forecast.<br />

The approach to risk management<br />

was not fully consistent with good<br />

practice<br />

5.31 In my 2000 report I concluded<br />

that accounting for risk was<br />

insufficient. I showed that contrary to<br />

good practice <strong>the</strong>re was no<br />

quantified allowance for <strong>the</strong> major<br />

risks facing <strong>the</strong> <strong>project</strong>. I<br />

recommended that this should be<br />

established and <strong>the</strong> results used as a<br />

basis for an action plan to manage<br />

<strong>the</strong> risks.<br />

5.32 In Part 2 <strong>of</strong> this report I show<br />

that <strong>project</strong> management introduced<br />

a process for quantifying risks from<br />

October 2000 and has conducted risk<br />

reviews since <strong>the</strong>n. However in<br />

some important respects risk<br />

management for <strong>the</strong> <strong>Holyrood</strong><br />

<strong>project</strong> has not been consistent with<br />

good practice. Under <strong>the</strong> draft <strong>project</strong><br />

execution plan prepared in October<br />

2000 it was <strong>project</strong> management’s<br />

responsibility to arrange and convene<br />

risk management meetings at<br />

relevant intervals to review progress<br />

on all aspects <strong>of</strong> risk as <strong>the</strong>y affected<br />

<strong>the</strong> <strong>project</strong>.<br />

5.33 Twelve risk workshops did take<br />

place, between October 2000 and<br />

December 2002. In accordance with<br />

good practice representatives from<br />

<strong>project</strong> management, <strong>the</strong> design<br />

team and <strong>the</strong> cost consultants<br />

participated. An experienced risk<br />

management specialist employed by<br />

<strong>the</strong> cost consultant led <strong>the</strong>se events,<br />

in accordance with <strong>the</strong> cost<br />

consultant’s contractual responsibility<br />

to undertake and lead risk<br />

assessments as part <strong>of</strong> its service.<br />

5.34 A fundamental feature <strong>of</strong> risk<br />

management is to allocate or assign<br />

each risk to whichever party is best<br />

placed to manage it. Usually a named<br />

individual or party (an owner) is<br />

assigned to mitigate or manage out<br />

<strong>the</strong> risk, with <strong>the</strong> aim to lead action<br />

to eliminate, or at least reduce <strong>the</strong><br />

impact <strong>of</strong>, specific risks and <strong>the</strong>refore<br />

minimise expenditure on<br />

‘contingency’ or ‘risk allowance’.<br />

5.35 Although <strong>the</strong> risk workshops for<br />

<strong>the</strong> <strong>Holyrood</strong> <strong>project</strong> did identify<br />

owners for specified risks <strong>the</strong>re was<br />

no monitoring or feedback on<br />

subsequent action. It is not clear that<br />

<strong>the</strong> workshops from 2000 to<br />

December 2002 succeeded in <strong>the</strong><br />

aim to reduce or manage risks out.<br />

5.36 From December 2002 risk<br />

management operated differently.<br />

There were no fur<strong>the</strong>r workshops<br />

with <strong>the</strong> previous wide participation.<br />

There was <strong>the</strong>reafter no systematic<br />

basis for any action by <strong>project</strong>

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