BEREC REPORT ON IMPACT OF FIXED-MOBILE ... - berec - Europa

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Table 9. End user satisfaction Broadband - number of NRAs responding to each category Voice - number of NRAs responding to each category Characteristic Option 0 Option 1 Option 2 Option 0 Option 1 Option 2 End user satisfaction Level of satisfaction with mobile/fixed service Level of dissatisfaction with the mobile/fixed service Differences in perceived quality of service between fixed and mobile Main reasons for satisfaction with the mobile/fixed service Main reasons for dissatisfaction with the mobile/fixed service BoR (11) 54 Already used in market definition? BB Voice 3 14 5 4 12 4 8 4 3 12 5 4 10 5 6 2 4 14 2 4 12 3 6 1 3 11 6 2 9 8 6 4 6 10 4 5 10 4 6 3 5 11 4 4 11 4 6 3 Table 10. Existence of promotion programmes for specific networks/services Broadband - number of NRAs responding to each category Voice - number of NRAs responding to each category Already used in retail market definition? Characteristic Option 0 Option 1 Option 2 Option 0 Option 1 Option 2 BB Voice Existence of promotion programmes for specific networks/services Existence of specific programmes promoting the use of mobile or fixed services Relation between adoption of the use of mobile/fixed service and the existence of the promotion programme 12 8 3 14 7 1 4 1 9 7 3 10 7 1 3 0 11 7 1 12 6 0 2 0 66
Table 11. Specific Supply issues Broadband - number of NRAs responding to each category Voice - number of NRAs responding to each category BoR (11) 54 Already used in retail market definition? Characteristic Option 0 Option 1 Option 2 Option 0 Option 1 Option 2 BB Voice Specific Supply issues Level of cost differences between mobile and fixed services Capacity differences between fixed and mobile networks Operators investment plans 0 8 13 2 8 12 14 11 2 8 12 2 8 9 12 7 0 11 12 5 10 5 14 4 3 15 4 5 11 3 8 5 LTE availability 4 12 6 9 7 3 6 2 NGA products availability (e.g. 100 Mbps offers) Differences in network coverage Geographic differences in bandwidth of mobile & fixed networks 4 9 8 9 7 3 7 3 1 9 12 2 10 8 12 7 2 11 11 10 6 5 10 2 67
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BoR (11) 54 BEREC REPORT ON IMPACT
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1. EXECUTIVE SUMMARY BoR (11) 54 Th
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2. INTRODUCTION BoR (11) 54 A numbe
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BoR (11) 54 consequence, due to (ma
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BoR (11) 54 that mobile broadband w
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BoR (11) 54 This suggests that evid
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BoR (11) 54 investigation and the f
Page 15 and 16: BoR (11) 54 was no two-way substitu
Page 17 and 18: Source: European Commission BoR (11
Page 19 and 20: BoR (11) 54 is extremely heterogene
Page 21 and 22: BoR (11) 54 Scoreboard 2011report s
Page 23 and 24: BoR (11) 54 access than on fixed br
Page 25 and 26: BoR (11) 54 It is possible to concl
Page 27 and 28: BoR (11) 54 this process NRAs shoul
Page 29 and 30: Questionnaire results BoR (11) 54 T
Page 31 and 32: BoR (11) 54 If the network operator
Page 33 and 34: BoR (11) 54 switching to find FMS d
Page 35 and 36: Questionnaire results BoR (11) 54 T
Page 37 and 38: Source: RTR BoR (11) 54 As noted in
Page 39 and 40: BoR (11) 54 Existence of multiple c
Page 41 and 42: BoR (11) 54 an income in excess of
Page 43 and 44: BoR (11) 54 There are, however, a s
Page 45 and 46: BoR (11) 54 The level of cost diffe
Page 47 and 48: BoR (11) 54 term, consumer needs ar
Page 49 and 50: BoR (11) 54 For example, when faced
Page 51 and 52: FMS -Voice services ANNEX 1 - ADDIT
Page 53 and 54: ANNEX 2 - FIRST ANALYSIS (SECTION 3
Page 55 and 56: BoR (11) 54 for instance that 32% o
Page 57 and 58: BoR (11) 54 3. In which of these ma
Page 59 and 60: BoR (11) 54 6. Historic & Potential
Page 61 and 62: ANNEX 4 - ANSWERS TO THE QUESTIONNA
Page 63 and 64: Table 3. Analysis of bundled offers
Page 65: Table 7. Terminal equipments differ
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BEREC REPORT ON IMPACT OF FIXED-MOBILE ... - berec - Europa

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