Bcm feature programing telephone guide - pdf - TextFiles.com

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42 Answering calls 1. Select Terminals & Sets. 2. Select a DN number. 3. Double-click Capabilities. 4. Choose a Handsfree setting: None, Auto, Standard. There are three ways to set Handsfree for an individual telephone: Handsfree:None CHANGE Handsfree:Auto CHANGE Handsfree:Std CHANGE Both Auto and standard Handsfree allow you to use a headset with an Enterprise Edge telephone. A Handsfree/Mute button is automatically assigned to a telephone that is programmed with Handsfree and is always located in the lower right-hand corner of the telephone. Handsfree Answerback Handsfree Answerback allows you to answer a voice call without lifting the receiver. It is always turned off for a M7100 telephone. You can turn Handsfree Answerback on or off for a telephone that is programmed to use Handsfree. You need to start a Unified Manager session to program this feature. See Getting Started on page 13 for more information. 1. Select Terminals & Sets. 2. Select a DN number. 3. Double-click Capabilities. Handsfree is not available to the telephone. You can make or answer a call without having to pick up the receiver or press ©. The telephone’s internal microphone and speaker turn on automatically when you press a line or intercom button to make or answer a call. A standard version of Handsfree described Using Handsfree/Mute on page 40. For other displays, see Common feature displays on page 149. 4. Choose an HF answerback setting: Yes or No. Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Turning Privacy on or off for a call ƒ°‹ Answering calls 43 Lines in your system can be configured to have automatic privacy. If a line is not programmed with privacy, anyone with the line assigned to their telephone can join your call by pressing the line button. If a line is programmed with privacy, only one person at a time can use the line. Privacy control cannot be used on internal or conference calls. When another telephone joins a call, the participants on the call hear a tone, and a message appears on the Enterprise Edge display. You cannot join a call without this tone being heard. Creating a conference by releasing privacy If a line is programmed with privacy, you can turn privacy off to allow another person with the same line to join in your conversation and form a conference. All the rules applicable to a conference apply except there is only one line in use, instead of the normal two. This means that you cannot split a conference set up using Privacy. 1. Press ƒ°‹. 1. Tell the other person to press the line button and join your conversation. Only two Enterprise Edge telephones in addition to the external caller can take part in this kind of conference. Making a call private If a line is programmed not to have privacy, you can turn privacy on for a call, preventing other people with the same line from joining your conversation. Press ƒ°‹. Checking call length using Call Duration Timer ƒ‡‡ By pressing ƒ‡‡, you can see how long you spent on your last call, or how long you have been on your present call. Displays 221 02:47 Line061 01:45 The display shows the last call you made, or the current call, and the total elapsed time in minutes and seconds. You parked your last call. The display shows the length of time the call was parked. You cannot see the length of time a call was parked unless the call is active at your telephone or has just been released by your telephone. P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Page 1: Enterprise Edge Feature Programming
Page 4 and 5: 4 Contents Displaying Call Informat
Page 6 and 7: 6 Contents Chapter 8 Forwarding you
Page 8 and 9: 8 Contents Changing how calls are d
Page 10 and 11: 10 Contents Controlling access to y
Page 12 and 13: 12 Contents Enterprise Edge Feature
Page 14 and 15: 14 Getting Started • Personal pro
Page 16 and 17: 16 Getting Started A map for workin
Page 18 and 19: 18 Getting Started Detailed program
Page 20 and 21: 20 Getting Started Detailed program
Page 22 and 23: 22 Getting Started Enterprise Edge
Page 24 and 25: 24 Frequent programming operations
Page 30 and 31: 30 Answering calls What line indica
Page 32 and 33: 32 Answering calls The indicator is
Page 34 and 35: 34 Answering calls Changing which i
Page 36 and 37: 36 Answering calls Trunk Answer ƒ
Page 38 and 39: 38 Answering calls 2. Press ®. The
Page 40 and 41: 40 Answering calls You hear the cal
Page 44 and 45: 44 Answering calls Disconnecting by
Page 46 and 47: 46 Making calls Choosing a line usi
Page 48 and 49: 48 Making calls Changing how you di
Page 50 and 51: 50 Making calls You can make a prio
Page 52 and 53: 52 Time savers for making calls Usi
Page 54 and 55: 54 Time savers for making calls Spe
Page 56 and 57: 56 Time savers for making calls Dia
Page 58 and 59: 58 Handling many calls at once 4. W
Page 60 and 61: 60 Transferring calls While on a co
Page 62 and 63: 62 Transferring calls Camped: 221 C
Page 64 and 65: 64 Transferring calls Using Callbac
Page 66 and 67: 66 Forwarding your calls Overriding
Page 68 and 69: 68 Forwarding your calls • use th
Page 70 and 71: 70 Forwarding your calls Turning th
Page 72 and 73: 72 Forwarding your calls Using Line
Page 74 and 75: 74 Communicating in the office 3. D
Page 76 and 77: 76 Communicating in the office Send
Page 78 and 79: 78 Communicating in the office Anal
Page 80 and 81: 80 Communicating in the office Star
Page 82 and 83: 82 Communicating in the office Ente
Page 84 and 85: 84 Tracking your incoming calls Cal
Page 86 and 87: 86 Tracking your incoming calls Cre
Page 88 and 89: 88 Tracking your incoming calls No
Page 90 and 91: 90 Customizing your telephone Chang
Page 92 and 93:
92 Customizing your telephone Apply
Page 94 and 95:
94 Customizing your telephone M7310
Page 96 and 97:
96 Customizing your telephone Displ
Page 98 and 99:
98 Customizing your telephone Enter
Page 100 and 101:
100 User preferences Changing User
Page 102 and 103:
102 Programming Hunt Groups • Pag
Page 104 and 105:
104 Programming Hunt Groups If a Hu
Page 106 and 107:
106 Programming Hunt Groups Enterpr
Page 108 and 109:
108 Telephone features Mounting an
Page 110 and 111:
110 Telephone features Displays All
Page 112 and 113:
112 ISDN PRI Your Enterprise Edge s
Page 114 and 115:
114 ISDN PRI • allows long distan
Page 116 and 117:
116 ISDN PRI LAN to LAN bridging Lo
Page 118 and 119:
118 Using System features 1. Select
Page 120 and 121:
120 Using System features Viewing t
Page 122 and 123:
122 Using System features You canno
Page 124 and 125:
124 Using System features Partial p
Page 126 and 127:
126 Using System features Pause ƒ
Page 128 and 129:
128 Using System features An exampl
Page 130 and 131:
130 Using System features Using Cla
Page 132 and 133:
132 General System features Target
Page 134 and 135:
134 General System features Some di
Page 136 and 137:
136 Companion Features Record the p
Page 138 and 139:
138 Companion Features 3. Click the
Page 140 and 141:
140 Companion Features Heading Sett
Page 142 and 143:
142 Companion Features While moving
Page 144 and 145:
144 Companion Features French Press
Page 146 and 147:
146 Troubleshooting Testing the tel
Page 148 and 149:
148 Troubleshooting Enterprise Edge
Page 150 and 151:
150 Common feature displays Line061
Page 152 and 153:
152 Common feature displays Enterpr
Page 154 and 155:
154 Appendix A: Feature Codes Featu
Page 156 and 157:
156 Appendix A: Feature Codes Featu
Page 158 and 159:
158 Appendix A: Feature Codes Activ
Page 160 and 161:
160 Index M7100 telephone 95 M7208
Page 162 and 163:
162 Index on Busy 27, 67 using 110
Page 164 and 165:
164 Index Voice Call 80 Voice Call
Page 166 and 167:
166 Index Conference Call 37 memory
Page 168 and 169:
168 Index Redirect ring programming
Page 170:
170 Index Unknown name 87 Unknown n
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