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Neglect and serious case reviews (PDF, 735KB) - nspcc

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themeS aNd learNiNg poiNtS<br />

‘an accident waiting to happen’<br />

3. A thematic analysis of neglect<br />

a qualified <strong>and</strong> experienced social worker. There was confusion <strong>and</strong><br />

delay in responding to the threat of homelessness, <strong>and</strong> the critical<br />

housing issues that the family faced. Even after this tragic accident, this<br />

sense of lack of urgency continued, <strong>and</strong> a year passed without any<br />

formal multi-agency review of progress in safeguarding the surviving<br />

children. This practice was set within a broader context of overwhelming<br />

workload, high staff turnover <strong>and</strong> vacancy rates alongside high numbers<br />

of unallocated <strong>case</strong>s.<br />

• tolerance by professionals of dangerous conditions <strong>and</strong> poor<br />

care: The older siblings had been described as ‘happy <strong>and</strong> playful’<br />

despite smelling of urine, glasses frequently missing or broken, minor<br />

illnesses, <strong>and</strong> school absences. This sense that the children were happy<br />

seems to have allowed agencies to avoid action. This was combined<br />

with a professional tolerance of extremely poor, cramped <strong>and</strong> unsafe<br />

living conditions. The children’s welfare was thought to be ‘good enough’<br />

<strong>and</strong> the mother considered to be ‘just about’ coping without any clear<br />

sense of what this meant in relation to the children’s development or<br />

immediate safety.<br />

‘An accident waiting to happen’ was the way that many of these <strong>case</strong>s were described.<br />

The overview reports for this group of <strong>serious</strong> <strong>case</strong> <strong>reviews</strong> often conclude that ‘noone<br />

could have predicted the chain of events leading to (the child’s) death’. While<br />

the precise circumstances of these accidents were often unpredictable, the reports do<br />

convey the sense that the risk of accidental harm from some source was high, due to<br />

either the precarious living conditions <strong>and</strong>/or the inadequate level of supervision from<br />

the caregiver. Deprivation <strong>and</strong> unsafe care provided a dangerous environment for these<br />

children as one overview report noted:<br />

‘Children from deprived backgrounds are at a much higher risk of accidents than<br />

those from better off households – 13 times more likely to die from accidental injuries<br />

<strong>and</strong> 37 times more likely to die because of smoke, fire or flames’ (Staying Safe: a<br />

consultation document: DCSF, 2007).<br />

Many reports commented on chaotic living conditions, <strong>and</strong> unsuitable housing, which<br />

in at least one <strong>case</strong> included inappropriate <strong>and</strong> dangerous temporary accommodation<br />

for the family, which posed a particular fire risk. High rise accommodation created<br />

problems regarding lack of play facilities, <strong>and</strong> supervision of children ‘playing out’ in<br />

the communal areas, or in the street. There was often a sense of a lack of boundaries;<br />

both in the physical sense of inadequate fences <strong>and</strong> gates, but also in relation to what<br />

the children were allowed to do, <strong>and</strong> the times they were allowed to stay out until. There<br />

were <strong>serious</strong> <strong>case</strong> <strong>reviews</strong> undertaken where young children were playing unsupervised<br />

57

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