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Jul 2012 - Issue 5 - National Federation of Fish Friers

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Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

Nutrional Testing, pg 24<br />

Young <strong>Friers</strong> visit Triple F, pg 30<br />

<strong>Fish</strong> Friday <strong>2012</strong>, pg 8<br />

INSIDE: SUSTAINABLE RESTAURANT ASSOCIATION<br />

READ ABOUT THE WORK OF THIS UNIQUE ORGANISATION, WHO ARE HELPING CHIPPIES TO IMPROVE<br />

THE<br />

fishfriers<br />

<strong>Issue</strong> 5<br />

<strong>Jul</strong>y <strong>2012</strong><br />

SAVE THE<br />

DATE<br />

1913 - <strong>2012</strong> - 99 YEARS SERVICE TO THE TRADE<br />

WHO VISITS:<br />

The UK’s largest annual trade exhibition<br />

for the <strong>Fish</strong> Frying & Fast Food Industry.<br />

The FRY Fast Food Show <strong>2012</strong>, now in its<br />

15th year, has over 100 stands showing<br />

all the latest food, equipment and<br />

services. The exhibition boasts an array<br />

<strong>of</strong> special <strong>of</strong>fers available to all visitors on<br />

everyday food products, equipment and<br />

services from many leading suppliers.<br />

SCAN AND<br />

REGISTER<br />

NOW!<br />

If you are the owner, proprietor or manager <strong>of</strong> a<br />

fi sh & chip shop, pizza or chicken outlet, burger<br />

bar, kebab house, mobile caterer, takeaway or<br />

café - this show is for you!<br />

FREE PARKING! There are ample parking<br />

FREE ALL DAY.<br />

Bring your family and staff and<br />

register for fast track entry by visiting<br />

www.fry-online.co.uk<br />

or call 0844 571 7246<br />

REVIEW<br />

FEATURE AREAS:<br />

Following the success <strong>of</strong> the 2011<br />

seminar programme, the <strong>2012</strong><br />

sessions will be even bigger and<br />

better with a bespoke arena built for<br />

visitors. The Seminar Area will have<br />

a series <strong>of</strong> scheduled talks organised<br />

throughout the day by leading industry<br />

fi gures. The seminars for <strong>2012</strong> include:<br />

<br />

industry<br />

<br />

sustainable approach to your business<br />

<br />

you need to know about going mobile<br />

<br />

chips<br />

From the team at FRY<br />

<br />

welcoming you to the show<br />

For more information and how to become a member visit our website at: www.federation<strong>of</strong>fishfriers.co.uk


Pukka Pies Limited • The Halfcr<strong>of</strong>t • Syston • Leicester • LE7 1LD<br />

Tel: 0116 264 4004 • www.pukkapies.co.uk


THE fish friers REVIEW<br />

Contents Points <strong>of</strong> View<br />

Page 2,3,4,6<br />

News<br />

Page 8<br />

<strong>Fish</strong> Friday <strong>2012</strong><br />

Page 12<br />

Dealing with<br />

Asbestos<br />

Page 16<br />

‘Fair Play on VAT’ –<br />

The story so far<br />

Page 20<br />

Sustainable<br />

Restaurant<br />

Association<br />

Page 24<br />

NFFF Nutritional<br />

testing<br />

Page 52<br />

10 Questions:<br />

Dave Belsham<br />

Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

By Denise Dodd, General Secretary<br />

Who would believe that this is summer? I look out <strong>of</strong> my <strong>of</strong>fice window<br />

at wet ro<strong>of</strong>tops and a grey sky and every evening this week I’ve had to<br />

put the headlights on for the drive home, it’s not that late for goodness<br />

sake. Mind you, all this rain and dullness doesn’t seem to be<br />

dampening the spirits <strong>of</strong> the Olympic torch bearers or extinguish the<br />

flame, thankfully. We’ve received some excellent stories from fish and<br />

chips shops enjoying a major surge in business as the Olympic torch<br />

passed their way. So despite the appalling weather, it has provided a<br />

great boost to shops en route as throngs <strong>of</strong> hungry people turn out to<br />

watch the torch pass by and nip in for fish and chips before they head<br />

for home to dry out. If you too have an Olympic story, we’d love to<br />

hear from you.<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Likewise, <strong>Fish</strong> Friday on 22nd June provided another opportunity for<br />

shops to promote what they do best and to raise money for the <strong>Fish</strong>ermen’s Mission at the same time. The<br />

yellow wellies and sou’wester came in handy for some if they had to nip outside at any point, allowing them to<br />

keep the rain <strong>of</strong>f whilst chatting to the people in the queue and getting them signed up for their loyalty club<br />

while they waited patiently in the rain. And why not.<br />

Don’t let all this rain and wind fool you, it is summer and those pesky bugs are breeding fast and making their<br />

way into fish and chip shops everywhere. NFFF Associate member EHS (Environmental Hygiene Services) have<br />

put together some amazing discount packages for our members on products to protect their premises from<br />

unwanted invaders. Fly screens to keep them out and fly killers for the sneaky ones who get past that first<br />

defence. With savings <strong>of</strong> up to 60% available, now is a good time to review your pest control measures. You’ll<br />

find a brochure inside this issue. If you’re not an NFFF member and want to take advantage <strong>of</strong> this brilliant deal,<br />

all you need to do is give us a call.<br />

We’re delighted once again to introduce you to two more new Associate members who have joined us since<br />

<strong>Issue</strong> 4:<br />

Keep Environmental Services specialise in ductwork and frying range cleaning, providing a pr<strong>of</strong>essional cleaning<br />

service and full document support pack with before and after pictures and Insurance Certification.<br />

Preston & Thomas have been designing, manufacturing and installing frying ranges for almost 100 years. They<br />

<strong>of</strong>fer a FREE range planning, design and quotation service for any fish and chip and fast food application.<br />

I hope that you enjoy reading this issue <strong>of</strong> the fish friers’ favourite trade magazine.<br />

Did you know? The world’s largest fish and chip portion was made in <strong>Jul</strong>y 2011<br />

at the Wensleydale Heifer, Yorkshire<br />

Next <strong>Issue</strong>: Booking Deadline: 3rd August- Artwork/Copy Deadline: 10th August - Publication date: 6th September<br />

Tom Fiona Louise Karen Paul<br />

<strong>Fish</strong> <strong>Friers</strong> Review: Telephone: 0113 2307044 Fax: 0113 2307010<br />

e-mail: yoursay@federation<strong>of</strong>fishfriers.co.uk<br />

Write to us at: <strong>Federation</strong> House, 4 Greenwood Mount, Leeds, LS6 4LQ<br />

1913 - <strong>2012</strong> 99 years’ service to the trade<br />

Founded as the <strong>National</strong> <strong>Fish</strong> Caterers’ Review on April 4, 1925.<br />

Designed & Printed by Tebays, Leeds. Tel: 01943 870054 sales@tebays.co.uk www.tebays.co.uk<br />

Use your smart-phone to scan the QR<br />

code and learn more about the NFFF<br />

NFFF Team<br />

General Secretary:<br />

denise.dodd@federation<strong>of</strong>fishfriers.co.uk<br />

Training, Qualifications & Quality Award:<br />

k.clark@federation<strong>of</strong>fishfriers.co.uk<br />

Membership and Member Services:<br />

l.small@federation<strong>of</strong>fishfriers.co.uk<br />

Accounts:<br />

f.mcstay@federation<strong>of</strong>fishfriers.co.uk<br />

<strong>Fish</strong> <strong>Friers</strong> Review:<br />

t.pick@federation<strong>of</strong>fishfriers.co.uk<br />

PA & Quality Award:<br />

p.douris@federation<strong>of</strong>fishfriers.co.uk<br />

1


THE fish friers REVIEW<br />

2<br />

News<br />

Sharpy’s- The<br />

perfect plaice for<br />

Ellsey’s vinegar<br />

Traditional vinegar brewer Ellsey’s <strong>of</strong> Wigan has announced a new venture<br />

into the world <strong>of</strong> fish and chips!<br />

Ellsey's Driver John Gaskell, Sharpy's Assistant Kitchen Manager Craig Rhodes, Phil<br />

Seddon Ellsey's Operations Technical & Quality Manager, Sharpy's Manager David<br />

Young and Ellsey's Production Officer Adrian Claffey outside Sharpy’s Restaurant.<br />

The North West’s newest chippy hotspot Sharpy’s <strong>Fish</strong> and Chip Restaurant has appointed Ellsey’s to supply its traditional malt vinegar. Staff members<br />

from Ellsey’s made a special visit to Sharpy’s to deliver 100 litres <strong>of</strong> vinegar, which will be used in both the eat in and takeaway sections <strong>of</strong> the restaurant.<br />

The partnership comes during a very special year for Ellsey’s, as the company which brews and supply’s a large variety <strong>of</strong> vinegars, is celebrating its<br />

80th anniversary. The company has supplied hundreds <strong>of</strong> millions <strong>of</strong> litres <strong>of</strong> vinegar to over 1,000 customers during its 80 year history. Working with<br />

Sharpy’s <strong>Fish</strong> and Chips is just one <strong>of</strong> many exciting projects planned to mark the special milestone. Ellsey’s has already developed a special edition<br />

Anniversary Brew, which is a dark stout bursting with smokey liquorice flavours. There is also Ellsey’s Chip Shop range <strong>of</strong> mouth-watering flavoured<br />

vinegars including garlic, chilli and lemon- all perfect for splashing over a tasty piece <strong>of</strong> cod.<br />

Ellsey’s Operations and Quality Manager Phil Seddon said: “It’s great to be working with a fellow local business, especially one which shares our interest<br />

in all things vinegar. This is the start <strong>of</strong> a great relationship and we wish Sharpy’s all the success in the future.”<br />

Sharpy’s <strong>Fish</strong> and Chip Restaurant Manager David Young runs the 270 seater restaurant, which <strong>of</strong>fers a selection <strong>of</strong> traditional fish and chips along with<br />

numerous speciality dishes. David said: “It’s great we’re able to work with Ellsey’s, they have been in business for 80 years so we know their vinegar is<br />

the best. Now we are up and running I’d like to encourage locals to try our menu with a splash <strong>of</strong> Ellsey’s vinegar <strong>of</strong> course.”<br />

Consumer testing puts Scottish<br />

haddock on top!<br />

Seafood Scotland has always believed that Scottish haddock is the best, but a series <strong>of</strong><br />

consumer panels carried out for the organisation in Scotland and England by independent<br />

consumer research companies Consumer Panel Elite and England Marketing , shows that<br />

consumers agree with them!<br />

The research was carried out in February and June and blind tested Scottish product against<br />

haddock from Norway, the Faroes and Iceland. In all the tests, which used a number <strong>of</strong><br />

different cooking methods, Scottish haddock came out on top. Full results are awaited from<br />

the latest panel, but preliminary findings show Scotland as the clear winner in terms <strong>of</strong> taste<br />

and texture.<br />

This is good news for Scottish fishermen, who are benefitting from an increase in quota this<br />

year <strong>of</strong> 4,480 tonnes, plus an additional 2,500 tonnes in species swaps with other countries.<br />

The results will be used by Seafood Scotland to shape marketing effort in conjunction with<br />

Scottish processors. This will help industry to create greater awareness <strong>of</strong> the product<br />

amongst the retail, wholesale and fish & chip sectors.<br />

Research findings also demonstrate that consumers associate salmon with Scotland but not<br />

haddock, and that they are aware <strong>of</strong> an issue with discards thanks to recent media interest.<br />

They also understand the need for product to be sustainable, but have little or no recall <strong>of</strong><br />

third party labels such as MSC, and are confused over catch terms such as line caught.<br />

Libby Woodhatch, CEO <strong>of</strong> Seafood Scotland was not surprised by the results. “I have every<br />

confidence in the quality and taste <strong>of</strong> our product and am very pleased that the consumer<br />

panel testing confirmed it. We will now get to work to make sure that seafood buyers are fully<br />

aware <strong>of</strong> our findings and <strong>of</strong> the quality and quantity <strong>of</strong> sustainable haddock available from<br />

Scotland. In particular, we wish to counter the major Norwegian marketing campaign<br />

underway in the UK on cod and haddock,” she said.


News<br />

Bru-Island on pack<br />

promotion promises<br />

tropical fun in the sun<br />

A G Barr is giving IRN-BRU drinkers the chance to experience a taste <strong>of</strong><br />

tropical paradise by winning a phenomenal holiday to a sun-drenched<br />

getaway destination…BRU-ISLAND.<br />

In its biggest ever on-pack promotion, Irn-Bru will whisk away ten lucky<br />

winners with 3 guests each for the holiday <strong>of</strong> a lifetime on a remote island<br />

<strong>of</strong>f the west coast <strong>of</strong> Africa. The promotion will feature on a number <strong>of</strong><br />

IRN-BRU regular and sugar-free SKUs including 500ml and 2 litre bottles<br />

and multipacks <strong>of</strong> 8 and 18 x 330ml cans. It runs from mid-<strong>Jul</strong>y until the<br />

end <strong>of</strong> September, with the lucky winners flying to BRU-ISLAND the<br />

following month.<br />

“This phenomenal promotion will drive shoppers to the s<strong>of</strong>t drinks fixture<br />

in search <strong>of</strong> the BRU-ISLAND prize-winning packs. Retailers will be able to<br />

generate plenty <strong>of</strong> visibility in-store with the POS we’re providing to<br />

Alf’s hold fundraising day<br />

In Weymouth a collection is going on for the families <strong>of</strong> the Purbeck Isle fishing boat that<br />

was lost at sea on May 17, with the loss <strong>of</strong> 3 lives.<br />

Local shop, Alf's <strong>Fish</strong> and Chips decided to join the collection with a collection box on the<br />

counter and then on June 1 held a fund raising day to help boost it.<br />

A Lady Gaga tribute act sang outside the shop along with a raffle and a ‘guess the bear’<br />

competition. With the help <strong>of</strong> some <strong>of</strong> their suppliers, Smales for the fish and Alan Froud Ltd<br />

for the potatoes, they were able to put all proceeds <strong>of</strong> the 1st 50 fish and chips <strong>of</strong> the day<br />

into the fundraising box, then 10% for the rest <strong>of</strong> the day. A £200 donation was also made<br />

by Nortech Foods along with £50 from Henry Nuttall Ranges.<br />

On Wednesday<br />

June 6, a cheque was<br />

presented for £1800<br />

to Andy Alcock <strong>of</strong><br />

the Weymouth and<br />

Portland Licensed<br />

<strong>Fish</strong>ermen and<br />

B o a t m e n ’ s<br />

Association and<br />

Colin Macfarlane<br />

father <strong>of</strong> David<br />

Macfarlane the<br />

skipper <strong>of</strong> the<br />

sunken boat. Alf’s are<br />

still collecting and<br />

have now passed the<br />

£2000 mark.<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

capitalise on the<br />

demand that BRU-<br />

ISLAND will<br />

generate,” says<br />

Jonathan Kemp, A G<br />

Barr’s Commercial<br />

Director.<br />

This promotion will be complemented by consumer press, extensive<br />

online activity and an impactful selection <strong>of</strong> themed in-store POS featuring<br />

Louis and Patricia, the latest phenomenal IRN-BRU characters , who will<br />

welcome us to BRU-ISLAND with the usual IRN-BRU twist.<br />

Our advice to the trade couldn’t be clearer: Stock up, and set sales this<br />

summer for BRU-ISLAND!<br />

<strong>2012</strong> Vaynor Classic Rally<br />

<strong>2012</strong> once again see's the Vaynor Rally, this year taking<br />

place on Sunday 9th September. Enjoy a day <strong>of</strong> relaxed<br />

Classic motoring pleasure, in aid <strong>of</strong> Marie Curie Cancer<br />

Care.<br />

Starting at Powis castle, the event provides a great day's<br />

motoring on the glorious highways and byways <strong>of</strong> mid<br />

Wales and the Borders, giving crews just 'a taste' <strong>of</strong> what<br />

rallying is all about!!<br />

Championed by Tony Rogers, Chairman <strong>of</strong> V.A. Whitley,<br />

entrants from our trade grow in numbers each year and<br />

have a sub-section that competes for the NEODA Trophy<br />

presented annually by Sammy Lee <strong>of</strong> Keejay’s Ltd, as well<br />

as for other awards.<br />

Entry for day includes:-<br />

Detailed road book and maps<br />

Rally instructions<br />

Breakfast, morning c<strong>of</strong>fee, lunch and afternoon tea<br />

Memento for all entrants<br />

Vaynor trophy and Class Awards<br />

12 Months membership<br />

If anyone is interested in joining a great crowd for a day to<br />

remember - please contact catherine.moss4@btinternet<br />

.com or write to Graham Moss, Brookgate Hall, Plealey<br />

nr Shrewsbury SY5 0UY for details - sooner rather than<br />

later... any type <strong>of</strong> car is welcome!<br />

Closing date for entries 17th August <strong>2012</strong><br />

3


THE fish friers REVIEW<br />

News<br />

Wetherby Whaler<br />

unveil blue<br />

plaque for Harry<br />

The Wetherby Whaler in Guiseley has been acknowledged as a slice <strong>of</strong> fish<br />

and chip history with the unveiling <strong>of</strong> a Heritage Blue Plaque commissioned<br />

by the Aireborough Civic Society.<br />

The Plaque, which has been mounted outside the main entrance, details the<br />

life <strong>of</strong> Harry Ramsden, who opened his first iconic fish and chip on the site,<br />

from 1888 to 1963.<br />

Janine Murphy, owner <strong>of</strong> the Wetherby Whaler with husband Phillip, said:<br />

“This famous fish and chip restaurant in Guiseley is the spiritual home <strong>of</strong> <strong>Fish</strong><br />

and Chips in England.<br />

4<br />

In a world first recently and coinciding with World Oceans Day, a<br />

partnership <strong>of</strong> retailers, suppliers, NGOs and the fishing industry<br />

announced a unique project targeting the future sustainability <strong>of</strong><br />

England’s traditional coastal fisheries.<br />

Project Inshore will – for the first time – map all <strong>of</strong> these fisheries<br />

together and provide sustainability plans for each <strong>of</strong> them, helping to<br />

secure seafood supplies from these traditional boats for this and<br />

future generations.<br />

Small, coastal fishing boats, or the ‘Inshore Fleet’, make up nearly<br />

three quarters <strong>of</strong> England’s fishing fleet. The rich array <strong>of</strong> seafood<br />

they serve up also presents unique scientific challenges for fishery<br />

managers. Relatively small landings per vessel, with varying market<br />

demand from one day to the next, make it hard to attract investment<br />

for scientific research.<br />

Ministerial support<br />

<strong>Fish</strong>eries Minister Richard Benyon said: “The inshore fishing fleet is<br />

vital to our local communities in both the value they add to the<br />

economy and the jobs they provide. That is why it is so important that<br />

they can continue to fish in a pr<strong>of</strong>itable and sustainable way.<br />

“This project should help to ensure that our inshore fleet can<br />

continue to flourish, that fish stocks are managed sustainably and our<br />

marine environment is given the protection it needs.”<br />

About Project Inshore<br />

The new project, led by Seafish, the industry authority, will use<br />

assessments based on the Marine Stewardship Council Standard for<br />

Janine Murphy, Wetherby Whaler with<br />

Clive Woods <strong>of</strong> Aireborough Civic Society<br />

“It is only fitting that Harry Ramsden is commemorated in this way at the<br />

restaurant where he made his name. His daughter and granddaughter<br />

attended our <strong>of</strong>ficial opening and assured us that Harry would have<br />

wholeheartedly approved <strong>of</strong> the refurbishment we have carried out.<br />

“We are very proud <strong>of</strong> the history <strong>of</strong> our newest restaurant but also focussing<br />

on ensuring a long and successful future.”<br />

Clive Woods, Chairman <strong>of</strong> Aireborough Civic Society said: “Harry Ramsden is<br />

synonymous with fish and chips and this was his original restaurant. It is fitting<br />

that the Blue Plaque celebrating his achievements has been placed here”.<br />

English traditional coastal fisheries make<br />

plans for future generations<br />

sustainable fishing to produce tailored sustainability reports for every<br />

fishery around the English coast– around 7,000 boats. These will<br />

provide a roadmap that highlights best practice and provides an<br />

independent evidence base to attract targeted investment in further<br />

scientific research.<br />

For some <strong>of</strong> the fisheries, this project may <strong>of</strong>fer the opportunity to<br />

enter full assessment for MSC certification. For others they will have<br />

a clear plan to enable – in time – all English inshore fisheries to work<br />

towards the benefits <strong>of</strong> third party certification <strong>of</strong>fered by the MSC.<br />

Collaboration <strong>of</strong> industry and NGOs<br />

The funding for this £500,000 project comes from a diverse range <strong>of</strong><br />

sources and was made possible only through the unique partnership<br />

between them and the other partners supporting the Project Inshore:<br />

Marine Management Organisation (MMO) and European <strong>Fish</strong>eries<br />

Fund (EFF): £360,000<br />

Sustainable <strong>Fish</strong>eries Fund: £40,000<br />

Industry (Seafish, UK retailers and processors): £90,000<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Other partners in the project include the Marine Stewardship<br />

Council, Shellfish Association <strong>of</strong> Great Britain (SAGB), Seafish and<br />

Seaweb’s Seafood Choices.<br />

By pooling resources, this delivers efficiencies that may otherwise be<br />

out <strong>of</strong> reach. The core aim <strong>of</strong> the project is to understand the status<br />

<strong>of</strong> the inshore fisheries, to ensure that stocks are being managed<br />

sustainably and that the marine environment is protected.


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THE fish friers REVIEW<br />

6<br />

News<br />

For all the<br />

latest news<br />

scan the<br />

QR code<br />

Jubilee and Olympic<br />

Torch relay boost<br />

business for chippies<br />

Tarnbrook Chippy,<br />

Morecambe<br />

NFFF Executive Councillor John<br />

Wild was involved in both<br />

events, starting <strong>of</strong>f with a street<br />

party on Morecambe<br />

promenade. With over 550<br />

tables lined up along a 1.5m<br />

stretch <strong>of</strong> seaside, the party was<br />

believed to be the longest in the<br />

country and a perfect opportunity to promote our <strong>National</strong> dish, which John<br />

did at his stand, handing out fish and chip related merchandise.<br />

Up next came the Olympic Torch relay, passing<br />

through John’s home village <strong>of</strong> Bolton Le Sands<br />

and despite the bad weather still brought out vast<br />

crowds <strong>of</strong> people to celebrate the occasion.<br />

Graveley’s, Whitby<br />

The Whitby torch carrier, local swimming<br />

instructor Mr Shane Hassall, called in with 20 <strong>of</strong><br />

his family for lunch. Everybody in the restaurant<br />

got to hold the torch.<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Throughout June and <strong>Jul</strong>y the Queen’s Diamond Jubilee celebrations and the Olympic Torch relay provided<br />

two very good reasons to celebrate being British. A positive side effect <strong>of</strong> this has been an increase in trade<br />

for the nation’s fish and chip shops. We heard from several shops who got involved:-<br />

Customers at Peckish fish and chips in Camelford will be able to help change the<br />

world from this week by eating... cod and chips. The renowned fish and chip shop<br />

has received its Marine Stewardship Council certification and now, eco-friendly<br />

customers can help to do their bit for sustainable fishing by choosing the new MSC<br />

certified items on their menu.<br />

Owner, Robert Peck explains: “Our customers are increasingly eco-savvy when it<br />

comes to their fish and we wanted to make sure we could <strong>of</strong>fer them the very best<br />

fish with the very best eco-credentials - well into the future. Every one <strong>of</strong> the MSC<br />

certified fish on our menu is provably sustainable and can be traced back all the way<br />

to the boats that caught it.”<br />

The new MSC choices on the menus are:<br />

- MSC certified cod £3.95<br />

- MSC certified child’s cod £2.75<br />

- MSC certified cod bites £3.85<br />

- MSC certified homemade fishcake £1.60<br />

- MSC certified hake £3.50<br />

Chamberlain’s,<br />

Birmingham<br />

At Chamberlain’s in<br />

Birmingham, the takeaway and<br />

restaurant were decked out in<br />

Union Jacks and traditional red,<br />

white and blue colours and a<br />

street party was arranged,<br />

featuring a few ‘Royal faces’<br />

Her Majesty the Queen also<br />

dropped in to meet Mike Pili<br />

who presented them with their<br />

recently achieved NFFF <strong>Fish</strong><br />

and Chip Quality Award.<br />

And last but not least...<br />

Executive councillor John<br />

Penaluna pointed out a nice<br />

little story regarding fish and chips being served at a Jubilee party which took<br />

place at The British Embassy in The Hague. A quote taken from a story posted<br />

on the Foreign & Commonwealth website read, “The guests were treated to<br />

typical British food, including fish and chips.”<br />

Sustainable fish to satisfy Peckish customers<br />

Top fish, certified sustainable<br />

The cod comes from the cold clear waters <strong>of</strong> the North East Atlantic and Barents<br />

Sea and the hake is caught <strong>of</strong>f the coast <strong>of</strong> South Africa in the nutrient rich currents<br />

that well up from the Antarctic. Both fisheries have been independently certified<br />

as sustainable under the Marine Stewardship Council’s Standard for sustainable<br />

and well-managed fishing. Over the next few months, Robert plans to add MSC<br />

certified haddock to the menus as well.<br />

Helen Tiwari, UK Foodservice Manager for the MSC says: “I’m delighted that<br />

Peckish fish and chips have managed to get MSC certified. This is fantastic news<br />

for the Camelford residents and visitors who can now eat certified sustainable fish<br />

and chips from their local fish shop. Every portion <strong>of</strong> MSC certified fish and chips<br />

helps to build the case for fisheries around the world to work towards MSC<br />

certification. Many <strong>of</strong> those fisheries will make changes as part <strong>of</strong> that work,<br />

bringing benefits to the marine environment and helping to transform the global<br />

seafood market to a sustainable basis. It’s amazing what you can do with a portion<br />

<strong>of</strong> fish and chips!”


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Every frying range produced in our south Wales factory since 1913 is unique<br />

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Although we’ve made and installed over 11,000 frying ranges since the end <strong>of</strong><br />

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Our tailor-made Counter, Island, Wall and Canteen ranges are hand-built<br />

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For a brochure please call 029 2079 3331<br />

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The UK’s leading quality range supplier


THE fish friers REVIEW<br />

Chamberlain’s<br />

Chamberlain’s in<br />

Birmingham undertook a<br />

variety <strong>of</strong> promotions to<br />

help raise money. In the<br />

takeaway they did ‘Pick-a-<br />

Port’ as supplied by the<br />

<strong>Fish</strong>ermen's Mission,<br />

donating vouchers to be<br />

spent in either the<br />

restaurant or takeaway. In<br />

the restaurant they put on a<br />

special menu, (advertising<br />

Owner Simon Shaw with Briar Wilkinson<br />

this a week in advance) with over 10 types <strong>of</strong> fish and seafood. They also<br />

handed out donation envelopes in the restaurant with the customer bills,<br />

allowing them to read about the <strong>Fish</strong>ermen's Mission and make a<br />

donation in the envelope. Customers who "dined in their wellies" in the<br />

restaurant were <strong>of</strong>fered a free starter or dessert.<br />

They also had some special guests; Jo & Sparky who host the Friday drive<br />

time show on local station Free Radio and a visit from Briar and Ken<br />

Wilkinson <strong>of</strong> Drywite who came and dined in the restaurant to show their<br />

support, making a very generous donation (pictured)<br />

Overall they managed to raise £200 which was a great achievement for<br />

the first year <strong>of</strong> supporting <strong>Fish</strong> Friday!<br />

Frankie’s <strong>Fish</strong> & Chips<br />

Frankies in the Shetland Islands are part <strong>of</strong> a large fishing community.<br />

John Gold (Manager) and staff at Frankie’s continue to support the<br />

<strong>Fish</strong>ermen’s Mission charity throughout the year by having donation<br />

envelopes on the tables and also the Mission spinner is in the takeaway<br />

to entice customer’s loose change. On <strong>Fish</strong> Friday the Mission bunting<br />

was flying at Frankie’s and staff wore their <strong>Fish</strong>ermen’s Mission t-shirts<br />

to work. Money was raised and donations were accepted all weekend<br />

8<br />

<strong>Fish</strong> Friday <strong>2012</strong><br />

Once again, the fish frying industry showed its support for the <strong>Fish</strong>ermen’s<br />

Mission’s annual fundraising day. Here a just a few <strong>of</strong> the shops who went<br />

the extra mile to support this worthy cause.<br />

Owner Simon Shaw with local radio celebs Jo and Sparky<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

from customers. John Gold was delighted with the fund-raising event<br />

which enables the Mission Staff to continue to provide a commitment<br />

and service to fishing families in need throughout the UK.<br />

After a very successful event last year, Frankie’s are hosting their 2nd<br />

Charity Cycle Sportive in aid <strong>of</strong> the <strong>Fish</strong>ermen’s Mission which this year<br />

is on Sunday 2nd September – sponsor forms available at Frankie’s <strong>Fish</strong><br />

& Chips!<br />

Towngate <strong>Fish</strong>eries<br />

Towngate <strong>Fish</strong>eries in Idle, Bradford sold fish and chips for just £2.50<br />

and donated £1 from each portion sold to the <strong>Fish</strong>ermen's Mission. To<br />

raise awareness <strong>of</strong> the<br />

cause, the staff all wore<br />

yellow wellies, yellow<br />

aprons and yellow<br />

fishermen's hats all day!<br />

Despite heavy rain for<br />

most <strong>of</strong> the day, the<br />

shop was extremely<br />

busy, doing two and a<br />

half times the normal<br />

volume <strong>of</strong> trade for a<br />

Friday, raising a total <strong>of</strong><br />

£1123.23 including the<br />

donations placed in the<br />

collection bucket by customers and staff.<br />

The <strong>Fish</strong>ermen’s Mission would like to thank everyone who took part<br />

in this year’s <strong>Fish</strong> Friday with particular mention to Drywite, Tesco<br />

<strong>Fish</strong> counters and Young’s seafood. Also Finnieston’s in Glasgow,<br />

North Norfolk District Council and the <strong>Fish</strong>ermen’s Friends singers<br />

for their event in Padstow.


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THE fish friers REVIEW<br />

10<br />

Frying Tonight -<br />

Feeling peckish?<br />

By Andy Gray, Marketing and Promotion, Seafish<br />

Feeling hungry and looking for ideas for<br />

a quick tea this evening? Maybe a<br />

takeaway... maybe some lip-smackingly<br />

delicious and hunger-quelling fish and<br />

chips... but hold on, you've been<br />

picking up various media soundings re.<br />

fish and chips being fattening and<br />

perhaps not the best on the health<br />

front, and so are wondering what the real story actually is. Well,<br />

wonder no more and appreciate that tantalizing wafting aroma <strong>of</strong><br />

salt and vinegar, savour the crunch <strong>of</strong> crisp batter encasing a<br />

piece <strong>of</strong> moist and delectable flaky fish accompanied by perfectly<br />

cooked chips with fluffy white interiors, and read on to learn the<br />

true story <strong>of</strong> fish and chips as they relate to diet and health.<br />

Regarded too <strong>of</strong>ten in media circles as being bad for your health,<br />

fish and chips is in fact a fantastic natural, nutritional meal which is<br />

good value for money and an excellent source <strong>of</strong> protein - far better<br />

than most other takeaway foods. A portion <strong>of</strong> fish and chips<br />

provides the body with carbohydrate, vitamins B6 and B12, vitamin<br />

C, iron, calcium, phosphorous, as well as the trace elements iodine,<br />

fluorine, zinc and some<br />

important dietary fibre.<br />

As is regularly stated in the<br />

world <strong>of</strong> food and diets,<br />

items <strong>of</strong> food on their own<br />

won't make you fat, but<br />

rather it is the amount <strong>of</strong><br />

food that one eats, in<br />

relation to the energy that an<br />

individual expends, that influences weight and levels <strong>of</strong> obesity. So<br />

it is with fish and chips; if eaten in moderation and as part <strong>of</strong> a<br />

balanced diet, fish and chips is a wholesome, nutritious meal which<br />

contains less additives than other takeaways such as burgers and<br />

curries, and also contains a number <strong>of</strong> essential vitamins.<br />

<strong>Fish</strong> and chips is in fact a fantastic natural, nutritional meal.<br />

“<br />

fish and chips is in<br />

fact a fantastic<br />

natural, nutritional meal<br />

British Nutrition Foundation statistics show that an average portion<br />

<strong>of</strong> fish and chips contains almost three times less fat (20.6%) than<br />

an equivalent portion <strong>of</strong> chicken tikka masala and pilau rice.<br />

<strong>Fish</strong> and chips is one <strong>of</strong> the least adulterated prepared foods that we<br />

can eat; wild caught fish, freshly harvested potatoes, some flour for<br />

batter, an oil for the cooking medium, and all cooked with care and<br />

attention, skill and expertise to produce a tasty and nutritious meal.<br />

Plain and simple... how many other takeaway foods can ever say<br />

that about themselves?<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

The quick frying methods used today and<br />

the high quality oils used by most fish and<br />

chip shops, mean that very little oil, if any,<br />

gets into the actual fish. The total fat<br />

content <strong>of</strong> an average portion <strong>of</strong> fish and<br />

chips is estimated to be 48.2g. This<br />

compares favourably with a cheese and<br />

ham sandwich with mayonnaise which has<br />

51.98g fat and a doner kebab in pitta bread with salad and chips,<br />

which has a total fat content <strong>of</strong> 57.74g.<br />

The calorie count <strong>of</strong> an average portion <strong>of</strong> fish & chips is in the<br />

region <strong>of</strong> 861 calories, and according to the British Nutrition<br />

Foundation, taking information from the UK Department <strong>of</strong> Health,<br />

estimated average requirements (EAR), for men and women is that<br />

men (aged between 19-50 years) can consume up to 2,550 calories<br />

on a daily basis, and women (aged between 19-50 years) can<br />

consume up 1,940 calories. Thus ensuring that if eaten as part <strong>of</strong> a<br />

balanced and controlled diet, you can continue to enjoy fish and<br />

chips as a regular mealtime option.<br />

Beyond mealtimes and<br />

nutritional values but still<br />

celebrating the wider world<br />

<strong>of</strong> fish and chips, the Seafish<br />

organised <strong>National</strong> <strong>Fish</strong> &<br />

Chip Awards celebrate their<br />

25th anniversary this year.<br />

Originally established to<br />

reward individual shops and<br />

generate some publicity for<br />

the independent fish and chip takeaway sector, over recent years<br />

the competition has grown considerably in scale to encompass a<br />

vast array <strong>of</strong> business sectors involved in fish and chips. Current<br />

award categories range from Best Newcomer to Best Multiple<br />

Operator through to award categories rewarding excellence for<br />

marketing and innovation, and staff development and training.<br />

Renamed the <strong>National</strong> <strong>Fish</strong> and Chip Awards in 2010, this<br />

successful and ever-growing competition, while helping to raise<br />

standards and commending excellent operators, continues to<br />

provide an important platform for the creation <strong>of</strong> fantastic publicity<br />

for all things fish and chips; helping to keep that most iconic <strong>of</strong><br />

British foods number one in the minds <strong>of</strong> the consumer.<br />

“<br />

Feeling peckish now? Go on you know you want some this<br />

evening; fish and chips, salt and vinegar... and perhaps a side order<br />

<strong>of</strong> tasty mushy peas! Heaven on a plate... or in a takeaway box!


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www.tquality.co.uk


THE fish friers REVIEW<br />

Tracy on Training<br />

In the first <strong>of</strong> a two part feature, co-owner <strong>of</strong> <strong>Fish</strong> and Chip Shop <strong>of</strong> the Year 2011, <strong>Fish</strong> and<br />

Chips@149 and all-round industry aficionado, Tracy Poskitt, <strong>of</strong>fers an insight into the<br />

recruitment and training process <strong>of</strong> a new staff member at her award winning shop.<br />

“Ask anyone in the fish and chip industry what is their biggest<br />

problem and 99% <strong>of</strong> the time the answer will always be staff!”<br />

They can make our lives easier or they can cause us a lot <strong>of</strong> stress<br />

and it doesn’t matter whether you need to take on someone for 4<br />

hours or 40 hours, they still need have the same rights to holidays,<br />

employment contracts and health and safety laws… and above all they<br />

still need to be trained.<br />

Over the last 30 years I have wasted so much time and money on<br />

taking on new staff that haven’t been quite right and have left after the<br />

first day or the first week. After this you are back to square one…<br />

stressed and still needing staff!!!<br />

With this in mind we have, over the last few years, changed our<br />

approach to recruiting.<br />

New recruit<br />

Our latest recruitment drive at 149 was for a part time counter<br />

assistant. With the busy holiday season coming up I needed someone<br />

to work weekend nights and school holidays so I put an advert in the<br />

window reading:-<br />

PART TIME COUNTER ASSISTANT REQUIRED FOR FRIDAY AND<br />

SATURDAY EVENINGS MUST ALSO BE AVAILABLE FOR SCHOOL<br />

HOLIDAYS. Apply within for application form.<br />

12<br />

This way as you hand out application forms you can also see the<br />

applicant’s personality (before you invite them for an interview).<br />

The application form has questions on it like: - When are you available<br />

to work? Have you any holidays booked? Previous experience? Etc...<br />

which gives me some <strong>of</strong> the information I need to shortlist applicants.<br />

I had 15 replies in 2 days but only 3 could do the hours I needed.<br />

Some could do Friday but not Saturdays, some had kids so couldn’t<br />

do school holidays. One was at college but was working away all<br />

summer etc etc. Why Apply???<br />

It’s no good taking people on if they cannot do the hours needed as<br />

you end up having to recruit again to fill in the hours they cannot do.<br />

Interviews<br />

At one time I just used to do an informal interview and if they were ok<br />

set them on for a day’s trial but this still wastes money and time if they<br />

don’t work out.<br />

We have devised an interview and selection process whereby the<br />

suitable candidates are interviewed formally (this also makes them<br />

realise you are a serious employer) you can ask any questions you<br />

like and put a score against each <strong>of</strong> their answers as to how important<br />

the criteria you are looking for.


An example <strong>of</strong> this process is:-<br />

WHAT DO YOU KNOW ABOUT FISH AND CHIPS AT 149 10<br />

APPEARANCE AND HYGIENE 10<br />

FORMAL TRAINING (FOOD SAFETY, HEALTH & SAFETY) 6<br />

WHAT IS YOUR DEFINITION OF GOOD CUSTOMER SERVICE 10<br />

WHAT SKILLS AND ATTRIBUTES CAN YOU BRING TO THE COMPANY 5<br />

DO YOU PREFER STRUCTURE OR WORKING ON YOUR OWN INITIATIVE 4<br />

HOW FLEXIBLE ARE YOU 8<br />

WHY HAVE YOU APPLIED FOR THIS JOB 5<br />

WHY DO YOU THINK YOU SHOULD GET THIS JOB 5<br />

WHERE DO YOU SEE YOURSELF IN THREE YEARS TIME 5<br />

ARE YOU PREPARED TO DO INDUSTRY QUALIFICATIONS 8<br />

Obviously it will depend on which position you<br />

want to fill as to what questions are asked and what is important<br />

to you.<br />

The second part is to then do a bit <strong>of</strong> role play with them<br />

because a lot <strong>of</strong> people talk the talk and can’t do the do.<br />

We have boxes set up on the table and pretend it’s the<br />

counter. We go through the customer service greeting<br />

with them and then ask them to do the same. At this<br />

point some <strong>of</strong> them have no confidence and get a bit<br />

nervous so you know immediately they are not going to<br />

be any good on the counter. Others will excel and are<br />

bubbly and I know from past experience these are the<br />

best employees.<br />

We then add the scores up and the one with the highest<br />

score will then be asked if they would like to come and<br />

do a free 2 hour job trial to see if they like it and if we<br />

think they will fit in. (if they are prepared to come in for<br />

free they are serious about wanting a job)<br />

Katy, aged 16, filled the criteria we were looking for. She<br />

was at college 2 days a week; she could do weekends<br />

and the odd night and could work all summer. She also<br />

had no holidays booked... PERFECT.<br />

The other 2 are held on file for future reference. We find<br />

it important to notify anyone who has been for an<br />

interview that we have filled the position but their details<br />

are being kept just in case another position becomes<br />

available.<br />

Work trial<br />

Before any member <strong>of</strong> staff even goes into the shop we will<br />

spend an hour or so upstairs explaining the importance <strong>of</strong> the<br />

role they are going to be doing.<br />

They are given an induction on Safer Food Better Business.<br />

We then go through our Code <strong>of</strong> Practice, which you can see<br />

below:-<br />

We will then carry out another Role play, with explanations <strong>of</strong>…<br />

How to greet customers, how to take orders, which boxes to<br />

use for which order, how to answer the telephone etc.<br />

They are then questioned on what we have told them and we<br />

go through things again if they are not sure. They are then<br />

taken into the shop for an hour to get the feel <strong>of</strong> the place.<br />

We try to start new people on quiet days and I like them to<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

wear a badge that says ‘IN TRAINING’ so the customers know that<br />

this member <strong>of</strong> staff is new and they themselves<br />

don’t feel awkward. We start them by just potting<br />

peas up and get them chatting to customers we will<br />

let them take a few orders and practice their<br />

customer service skills, they are always shadowed.<br />

For me, if they have a nice smile, are willing to work<br />

hard and can be pleasant to customers, then<br />

everything else can be taught.<br />

After the 2 hours were up I took Katy back upstairs<br />

and we discussed how she had got on. She said she<br />

liked it, I felt she could fit in so I <strong>of</strong>fered her a month’s<br />

trial period. Now the real training begins!!!<br />

Watch out for the next issue to see how Katy gets<br />

on through her months trial and how she does at<br />

her appraisal. Will I have wasted my time or will she<br />

still be with us???”<br />

By Tracy Poskitt<br />

FISH AND CHIPS AT 149 OPERATE A STRICT CODE OF PRACTICE. THESE ARE<br />

A FEW POINTS AS AN EMPLOYEE WE EXPECT YOU TO ADHERE TO:-<br />

UNIFORM<br />

• BLACK TROUSERS<br />

• BLACK FLAT SHOES<br />

• T. SHIRT (PROVIDED)<br />

• APRON<br />

• HAIR TIED BACK WITH HAT ON<br />

• ALL UNIFORMS MUST BE CLEAN AND IRONED<br />

PERSONAL HYGIENE<br />

• ALL STAFF MUST WORK IN A HYGIENIC MANNER<br />

• MUST NOT WEAR ANY JEWELLERY OTHER THAN A WEDDING BAND<br />

• MUST NOT TOUCH HAIR MOUTH OR NOSE, COUGH OR SNEEZE WITHOUT<br />

WASHING THEIR HANDS AFTERWARDS.<br />

• MUST ALWAYS WASH THEIR HANDS BEFORE STARTING WORK OR AFTER<br />

GOING TO THE TOILET<br />

• NO NAIL VARNISH<br />

• NO PERFUME<br />

• ALL MALE STAFF MEMBERS MUST BE CLEAN SHAVEN<br />

HEALTH AND SAFETY<br />

IT IS VERY IMPORTANT UNDER THE HEALTH AND SAFETY ACT 1974 TO<br />

ADHERE TO THE FOLLOWING:-<br />

• FOLLOW ALL SAFETY INSTRUCTIONS WHEN CLEANING<br />

• PICK UP ANY DROPPED CHIPS IMMEDIATELY<br />

• WIPE UP ANY SPILLS IMMEDIATELY<br />

• REMOVE ANY HAZARDS IN THE WAY<br />

ACCIDENTS<br />

• THE FIRST AID BOX IS LOCATED IN THE TOP CUPBOARD NEXT TO THE SINK<br />

• ANY ACCIDENTS MUST BE WRITTEN IN THE BOOK AND REPORTED TO THE<br />

PERSON INCHARGE<br />

• ANY VOMITING, DIARRHOEA OR STOMACH UPSETS MUST BE REPORTED AS<br />

YOU ARE NOT ALLOWED TO WORK FOR 48 HOURS<br />

CUSTOMER RELATIONS<br />

• THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE JOB. A HAPPY<br />

CUSTOMER WILL RETURN. WE PRIDE OURSELVES IN GIVING EXTRA<br />

ATTENTION AND PREMIER SERVICE AS WE ALWAYS STRIVE TO BE THE BEST<br />

• ALWAYS STOP WHAT YOU ARE DOING TO SERVE<br />

• ALWAYS PUT A SMILE ON YOUR FACE EVEN IF YOU ARE HAVING A BAD DAY<br />

• NEVER TALK BETWEEN YOURSLVES WHEN CUSTOMERS ARE IN THE SHOP,<br />

EITHER WHILE SERVING THEM OR IF THEY ARE WAITING FOR FOOD TO BE<br />

COOKED, NOT ONLY IS THIS VERY RUDE IT IS ALSO UNPROFFESSIONAL<br />

13


THE fish friers REVIEW<br />

NFFF Executive Council:<br />

New geographical split for England<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

As a member <strong>of</strong> the NFFF one <strong>of</strong> the key benefits is access to our Executive Council for help and<br />

assistance in running your business. We have now updated the boundaries for England as per the<br />

map below. If you have any questions please call head <strong>of</strong>fice on 0113 230 7044 and we can forward<br />

it to the most suitable EC, either by geographical area or the nature <strong>of</strong> the enquiry. With a wealth <strong>of</strong><br />

Award-winning experience just a phone call away, we are here to help you and the fish frying<br />

industry, no matter how big or small or your enquiry. See pg. 43 for the latest round up <strong>of</strong> how we<br />

have been helping NFFF members.<br />

Alan Hanna<br />

John Penaluna<br />

John Wild<br />

Gregg Howard<br />

Stuart Atkinson<br />

Richard Ord<br />

Jasin Kaplan<br />

John McNeil<br />

15


THE fish friers REVIEW<br />

Cod Knows!<br />

Tackling the issues that matter to our industry<br />

Understanding the recent<br />

government revision to VAT<br />

on hot takeaway food<br />

The Budget announcement in April this year that VAT was to be<br />

applied to hot pies and pasties created uproar. The media<br />

frenzy was unbelievable and they even tried to pit us against<br />

Gregg’s the bakers on the side <strong>of</strong> the Government. Although<br />

we were delighted that bakeries and supermarkets were to<br />

lose their unfair commercial advantage over fish and chip<br />

shops, this wasn’t really the result we hoped for, and the last<br />

thing our industry needs is the consumer pointing the finger<br />

at us for bringing these anomalies to the Government’s<br />

attention in the first place.<br />

The bakers, supermarkets and other groups lobbied the<br />

Government, who very quickly saw that their proposal would<br />

actually be totally impossible for HMRC to police. Yet another<br />

gaffe by the Government that strengthens our argument that the<br />

legislation is an absolute mess and it’s high time that it was<br />

completely overhauled, and that it is illegal that hot food<br />

takeaways are subject to VAT at all.<br />

Anyway, the Government has NOT totally backed down to the<br />

bakers and supermarkets. What they have done is to look at the<br />

proposed legislation and to CLARIFY it.<br />

Under the new proposal, VAT will be applied at the standard<br />

rate to hot food which is:<br />

Provided hot for the purpose <strong>of</strong> allowing it to be eaten hot<br />

(existing rules)<br />

Cooked, heated or reheated to order (e.g. toasted<br />

sandwiches)<br />

This will apply to a multitude <strong>of</strong> items<br />

OR<br />

Kept hot, or where the natural cooling process is delayed<br />

(anything kept in hot cabinets, hot plates, under heat lamps, in<br />

a bain-marie etc or where heat is applied to slow the cooling<br />

process will be subject to standard rate VAT)<br />

16<br />

By Denise Dodd, General Secretary<br />

Cornish pasties and sausage rolls would be zero-rated where<br />

they are cooling naturally on racks, but not when they are stored<br />

in a heat cabinet<br />

OR<br />

Provided in heat retaining packaging or other packaging<br />

specifically designed for hot food (for example foil lined<br />

takeaway packaging)<br />

Supermarket hot deli counters – remember the packaging we<br />

featured back in <strong>Issue</strong> 8 2010? Your supermarket hot chickens<br />

etc. will no longer enjoy immunity<br />

Advertised, marketed or promoted in any way that<br />

indicates that it is supplied as hot<br />

Hot pies, hot pasties, hot sausage rolls, hot roast chicken – the<br />

list is endless, but if it says HOT on the sign – it’s subject to VAT.<br />

This all comes into force from 1st October <strong>2012</strong> and I think<br />

you’ll agree that this is not exactly a complete victory for your<br />

bakers and supermarkets. HMRC will also have them under the<br />

spotlight to ensure they are fully complying with these new rules.<br />

The tide is beginning to slowly shift and the consumer is now<br />

much more aware that 20% <strong>of</strong> the price they pay for their fish<br />

and chips goes directly to the Government. But 20% <strong>of</strong> the price<br />

they pay for that supermarket chicken or potato wedges will also<br />

soon be going to the Government, which although it’s still not<br />

right, it is still a little more fair.<br />

There is still plenty <strong>of</strong> work still to be done and we urge you as<br />

members to help us with this fight. If you haven’t already spoken<br />

to KPMG about the NFFF VAT Campaign and submitted<br />

protective claims, then at least discuss it with your accountant.<br />

To <strong>of</strong>fer your opinion or support please contact us on<br />

yoursay@federation<strong>of</strong>fishfriers.co.uk


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17


THE fish friers REVIEW<br />

Roland Geordie<br />

The thoughts <strong>of</strong> a Northern fryer,<br />

trading in a Cornish harbour<br />

Romance isn’t dead!<br />

My daughter and I were talking (now there’s a thing) the other day and<br />

she started asking me things about my past....<br />

How old was I when I left school? 14.<br />

What did I want to be? A Chef.<br />

Where was my first job and what was it? The Royal Turks Head Hotel in<br />

Newcastle and I was a Commis Waiter.<br />

When did I start with the fish and chip business and where (Mastermind<br />

or what...)? In about 1985 in High Green, Sheffield.<br />

And then she asked how I met her mother, my wife Lindsey. “Your<br />

mother came and asked if there were any jobs” I replied, “at the chippy<br />

in High Green, in about 1988”. I asked her to come back the next day for<br />

a ‘working interview’, to see if she could do the job and what she was like.<br />

I started Lindsey on a month’s trial and 24 years later...<br />

Which leads me to ask “how many romances/marriages have developed<br />

and bloomed in chip shops all<br />

over the country over the<br />

years?”<br />

I always remember Harry Walker<br />

from the NFFF in Sheffield. He<br />

would call into the shop in High<br />

Green for a cuppa to ‘collect<br />

subs’... he was 85, when I first<br />

met him!!! He would tell us<br />

about the banter that him and his<br />

wife would have with each other,<br />

in his shop, in front <strong>of</strong> the customers. One day the customers would feel<br />

sorry for Harry and the next day it would be for his wife. It was a double<br />

act for the benefit <strong>of</strong> their customers as they queued around the shop. I<br />

find now that its Lindsey and myself that are doing the double act, but it<br />

always seems that the customers feel sorry for Lindsey?<br />

Down the years I’ve met many lovely "chip shop" couples, the Scotts <strong>of</strong><br />

Ward Green Barnsley, the Rhodes, the Tates and the Musgraves at<br />

Stairfoot in Barnsley. I had the pleasure <strong>of</strong> working for another couple,<br />

Phillip and Janine Murphy <strong>of</strong> Wetherby Whaler fame. Well done for the re<br />

launch <strong>of</strong> Harry Ramsden’s into the new Whaler by the way, it’s nice to<br />

see that even after years <strong>of</strong> being in the trade together the Murphys still<br />

believe that there is a future for fish and chips. Then there is my good<br />

18<br />

friends Richard and<br />

Vicky Hoyland,<br />

youngsters who took<br />

a big gamble and<br />

took over a little chip<br />

shop in Mapplewell,<br />

Barnsley.<br />

These couples have<br />

taken chances;<br />

worked hard<br />

together and most<br />

important <strong>of</strong> all are<br />

still together.<br />

“<br />

how many romances/<br />

marriages have developed and<br />

bloomed in chip shops all over<br />

the country over the years?<br />

Lindsey and Roland Lowery<br />

Congratulations to<br />

Carlyn Johnson <strong>of</strong><br />

Frankies up in Brae on her marriage to Mark Kearney, is he a frier by the<br />

way? Is this another love story? And also congratulations to Lee Holt <strong>of</strong><br />

Nelson, who recently tied the knot.<br />

“<br />

I told Rosie <strong>of</strong> the time before<br />

she was born; when Lindsey<br />

and I were shopping in Asda<br />

(other supermarkets are<br />

available). It was Valentine’s<br />

Day, I said I was taking her out<br />

and the greeter mentioned<br />

over the tannoy thing about<br />

their Valentine specials. I<br />

slipped <strong>of</strong>f and had a word with<br />

him and then re-joined Lindsey<br />

in the fruit and veg.<br />

“This is a message for Lindsey Lowery in the fruit and veg aisle”, came<br />

the announcement over the tannoy thing.<br />

“Roses may be red,<br />

Violets may be blue,<br />

But it’s the smell <strong>of</strong> fish and chips that remind me <strong>of</strong> you”<br />

Yes folks we ARE still together. Romance is not dead, it is blossoming in<br />

fish and chip shops all over Britain. And remember, behind every<br />

successful man... There is a pushy woman.<br />

Have you got a romance story to tell?


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19


THE fish friers REVIEW<br />

The birth <strong>of</strong> the Mack Bap and the extensive coverage given to the<br />

whole discards debate struck a huge chord with fish friers and their<br />

customers last year. Overfishing and poor fishing practices, brought<br />

about by wrongheaded policy-making have made restaurants and<br />

diners sit up and take notice. 800,000 people signed up to Hugh<br />

Fearnley-Whittingstall’s campaign, proving that there is a nationwide<br />

appetite for a good cause well run and an understanding that natural<br />

resources need nurturing not exploiting.<br />

It also goes to show that the dining public is interested in the wider<br />

points about where its dinner comes from and how it’s prepared. A<br />

growing number <strong>of</strong> fish and chip shops across the UK are now<br />

responding to public demand for a dining experience that not only<br />

tastes good but leaves the diner feeling good too. Diners want<br />

restaurants to match the values by which they live at home.<br />

Operating sustainably isn’t just for fine dining restaurants with fancy<br />

price tags either. In fact, with the numerous cost savings it <strong>of</strong>fers,<br />

sustainability is perhaps more applicable to, and useful for, smaller,<br />

cheaper operators.<br />

As Calum Richardson, owner operator <strong>of</strong> The Bay <strong>Fish</strong> and Chips puts<br />

it: “It’s not just about doing the right thing for the right reasons. You<br />

don’t go into this business with altruism at heart. Running a restaurant<br />

sustainably is another way <strong>of</strong> saying you’re managing it efficiently. By<br />

switching to green energy, having our oil collected, recycling our food<br />

waste and cooking with high efficiency fryers, we are making<br />

considerable savings.<br />

20<br />

Introducing…<br />

The Sustainable<br />

Restaurant Association<br />

By Tom Tanner, www.thesra.org<br />

When discussing sustainability, fish sourcing may instantly spring to mind.<br />

But there a number <strong>of</strong> ways that fish and chip shops can embrace this concept.<br />

Tom Tanner <strong>of</strong> the Sustainable Restaurant Association (SRA) discusses the work<br />

they do to promote this way <strong>of</strong> thinking, speaking to some the industry’s leading<br />

fish and chip establishments along the way.<br />

“<br />

Sustainability is<br />

perhaps more applicable<br />

to, and useful for,<br />

smaller, cheaper operators<br />

“<br />

“To think that only diners with deep<br />

pockets eating at fine dining<br />

restaurants can afford, and are<br />

interested in, a sustainable dining<br />

experience is patronising nonsense.<br />

Why wouldn’t fish and chip shop<br />

customers be interested in where<br />

their food comes from, how the<br />

restaurant manages its waste, energy<br />

and water and the role it plays in the<br />

local community?”<br />

The Bay, in Stonehaven,<br />

Aberdeenshire, was already following<br />

a sustainable path when Calum<br />

decided to put his credentials to the<br />

test by joining the Sustainable<br />

Restaurant Association (SRA) in<br />

2011, and undertaking the SRA<br />

Sustainability Rating.<br />

The Bay<br />

In August 2011, having provided<br />

answers and supporting evidence to<br />

the SRA’s 65 question survey,<br />

covering 14 areas <strong>of</strong> sustainability,<br />

The Bay received a very creditable<br />

Two Star rating. The accompanying<br />

report included a number <strong>of</strong><br />

recommendations for further<br />

improving the restaurant’s<br />

sustainability and within four months<br />

Calum and his team had implemented<br />

many <strong>of</strong> them, and resubmitted<br />

themselves for rating. By switching to<br />

Some <strong>of</strong> The Bay’s Sustainable initiatives:<br />

(top to bottom) Displaying their Carbon<br />

Footprint, Energy Smart meters, separate<br />

bins for recyclable food waste.


a local beef supplier, renewable<br />

energy and an organic vegetable<br />

supplier as well as starting to compost<br />

food waste, The Bay secured a Three<br />

Star rating (the highest rating) and<br />

won the Judge’s Special Award at the<br />

inaugural Sustainable Restaurant<br />

Awards in January <strong>2012</strong>.<br />

The Bay is not an isolated example.<br />

The SRA, launched in 2010, is now<br />

working with more than 1,000<br />

operators across the UK, from the<br />

north <strong>of</strong> Scotland to the Channel<br />

Islands. Michelin-starred restaurants,<br />

large restaurant groups, pubs,<br />

museums, contract and mobile<br />

caterers are all reaping the benefits <strong>of</strong><br />

a trade body that understands their<br />

concerns and the challenges they face<br />

and provides them with advice,<br />

information, solutions and importantly<br />

the recognition they are looking for<br />

and deserve.<br />

Very nearly 90% <strong>of</strong> people say they would like restaurants to serve<br />

sustainably sourced seafood, and increasing numbers are now doing<br />

just that, realising that if they don’t, then this generation <strong>of</strong> customers<br />

could be the last as stocks disappear.<br />

Helping restaurants find the right suppliers is a key part <strong>of</strong> the SRA’s<br />

role. But it is not limited to the food. The SRA looks at sustainability<br />

across the board, under three main headings – Sourcing, Environment<br />

and Society and can help restaurants find waste management<br />

companies, alternative energy suppliers or dishwashers that are more<br />

water and energy efficient. Those are just some <strong>of</strong> the examples <strong>of</strong> the<br />

practical dedicated support the not for pr<strong>of</strong>it organisation can provide.<br />

It can also aid restaurants communicate their message to customers,<br />

manage their staff responsibly and play a part in the wider community.<br />

Enoch’s<br />

Enoch’s in North<br />

Wales has taken a<br />

number <strong>of</strong> these<br />

simple steps like<br />

switching to energy<br />

efficient light bulbs<br />

and an energy<br />

efficient range<br />

hood. And, like<br />

Calum at The Bay,<br />

staff at Enoch’s are<br />

fully aware that their<br />

customers are a key<br />

part <strong>of</strong> the<br />

sustainable journey.<br />

While Calum was<br />

busy printing thousands <strong>of</strong> leaflets explaining his approach to the<br />

business, Enoch’s launched the ESP – Enoch’s Sustainability Project – a<br />

big part <strong>of</strong> which involves communicating their message to the<br />

customers, via place mats and their website initially.<br />

Owner Danny White-Meir says: “It gives us great satisfaction to know<br />

that we <strong>of</strong>fer sustainable alternatives and it shows with an increase in<br />

sales. Since our commitment we have been promoting it to our<br />

customers and the feedback has been positive, with some sales<br />

attributed just to our sustainable options. This has also benefited our<br />

customers allowing them to experiencing new flavours and textures and<br />

broadening their culinary horizons.”<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Olley’s <strong>Fish</strong> Experience<br />

At Olley’s <strong>Fish</strong> Experience in South London, owner Harry Niazi, has<br />

made substantial changes to the products he sources, switching to free<br />

range chicken, organic pies, Fairtrade and organic c<strong>of</strong>fee and locally<br />

made ice cream. The restaurant is also working with its supplier to<br />

source MSC certified seafood. He’s also replaced all light bulbs with<br />

LEDs and is now working with the SRA on reducing, separating and<br />

recycling his food waste, measures that will save the restaurant money.<br />

Sustainable Community<br />

A number <strong>of</strong> SRA members now communicate with each other, forming<br />

their own community <strong>of</strong> like-minded business people, sharing ideas and<br />

finding solutions to problems.<br />

The SRA is in regular contact with MSC across a range <strong>of</strong> issues,<br />

including introducing them to restaurants that have expressed an<br />

interest in undertaking chain <strong>of</strong> custody certification. There is yearround<br />

communication to check specific data and ensure that the SRA<br />

has the most up-to-date information to pass onto members. Currently<br />

the SRA is in close contact with MSC about its new inshore fisheries<br />

project. On a more general level the SRA also includes questions about<br />

MSC in the SRA Sustainability Rating to encourage restaurants to<br />

become aware <strong>of</strong> the certification and how it influences sustainable<br />

seafood in the restaurant sector.<br />

Mark Linehan, managing director <strong>of</strong> the SRA says: “Consumer surveys<br />

show that when given the choice diners would prefer to eat a<br />

sustainable restaurant. The SRA exists to help restaurants meet that<br />

demand, providing support every step <strong>of</strong> the way, be that introducing<br />

them to new suppliers, providing advice on an environmental issue or<br />

helping publicise the great work they are doing.”<br />

As public awareness about and demand for sustainability increases, the<br />

public needs a simple means <strong>of</strong> finding a place to eat out that matches<br />

their values. The SRA’s restaurant directory www.thesra.org does just<br />

that. And for restaurants looking for suppliers that share their ethos<br />

there is the SRA Supplier Directory that features SRA Approved<br />

Suppliers, helping restaurants identify suppliers’ all-round sustainability.<br />

To join the SRA or for more information call Ed Franklin on 020 7479<br />

4221 or email ed@thesra.org<br />

21


THE fish friers REVIEW<br />

22<br />

Quality Awards round-up<br />

www.qualityfishandchips.co.uk<br />

qualityawards@groups.facebook.com<br />

More milestones for Quality <strong>Fish</strong> and Chips<br />

Since the last issue <strong>of</strong> the <strong>Fish</strong> <strong>Friers</strong> Review the NFFF <strong>Fish</strong> and Chip<br />

Quality Award scheme has celebrated a number <strong>of</strong> proud acheivements<br />

as it completed its 18th month <strong>of</strong> operation. Firstly, there are now over<br />

200 participating shops in the scheme, which puts us within reach <strong>of</strong><br />

our end <strong>of</strong> year target.<br />

Secondly, we are delighted to welcome the first multiples (five or more<br />

outlets under the same operator) to successfully pass the assessment<br />

and scoop the award:<br />

Congratulations to Daniel Pettit, proud owner <strong>of</strong> ‘Daniel’s’. This group <strong>of</strong><br />

five takeaway shops in Dorset are the first multiple to pass the award in<br />

the southern region.<br />

Scotland’s first multiple newcomer is The Ashvale with ten outlets<br />

throughout Aberdeenshire. The Ashvale outlets are a mixture <strong>of</strong><br />

takeaways – some with eat in facilities - and impressive restaurants.<br />

Recent shops to pass the assessment include:-<br />

<strong>Fish</strong> And Chips At The Pier Arthur Ratcliffe Clacton-On-Sea<br />

Harbour Lights Peter Fraser Falmouth<br />

The Chippy Valerie Jenkins Antrim<br />

Merchants Of Redditch Michael Jordan Redditch<br />

Newington <strong>Fish</strong> Bar Kenneth Derrett Ramsgate<br />

To learn<br />

more about<br />

the Quality<br />

Award,<br />

scan the<br />

QR code<br />

Yorkshire can celebrate with the Murphy family, owners <strong>of</strong> the five<br />

Wetherby Whaler takeaways and restaurants who recently passed the<br />

assessments. This includes their flagship takeaway and restaurant on<br />

the site <strong>of</strong> the original Harry Ramsden’s in Guiseley.<br />

Thirdly, the deadline for entry into the consumer guide to the UK’s Top<br />

<strong>Fish</strong> and Chip Shops passed on 30th <strong>Jul</strong>y and 100,000 copies <strong>of</strong> the<br />

booklet are now being distributed throughout participating shops,<br />

tourist visitor centres and visitor attractions around the country. Any<br />

entries missing the deadline this year will be included in our special<br />

2013 version which will also coincide with the NFFF Centenary<br />

celebrations.<br />

If you haven’t yet seen a copy, you can download it through the scheme<br />

website at www.qualityfishandchips.co.uk or simply pick up the phone<br />

and we’ll be happy to send one out to you.<br />

Clockwise from<br />

top left: Daniel’s,<br />

The <strong>Fish</strong> Bar,<br />

Highfield<br />

<strong>Fish</strong>eries,<br />

Skipper’s, Weeks<br />

<strong>Fish</strong> & Chips,<br />

Burton Road<br />

Chippy, Top Gun<br />

<strong>Fish</strong> and Chip<br />

company,<br />

Platten’s and The<br />

Chippy<br />

Pantrini's Anthony Piper Whitley Bay<br />

Pantrini's Lee Taylor North Shields<br />

Sammy's <strong>Fish</strong> 'N' Chip Shop Sammy Cameron Fort William<br />

Taylor's Ann Wallace Stockport<br />

Wetherby Whaler Phillip Murphy 5 in Yorkshire


Allports <strong>Fish</strong> & Chip Shop John Allport Porthmadog<br />

Ashvale <strong>Fish</strong> Restaurant Stuart Devine 10 in Aberdeenshire<br />

Chamberlains <strong>Fish</strong> & Chips Daniel Lynch Oldbury<br />

Daniels <strong>Fish</strong> & Chips Ltd Daniel Pettitt 5 in Dorset<br />

Dunkeld <strong>Fish</strong> Bar Shannon Davie Dunkeld<br />

Evans Plaice Andrew Lewis Rhayader<br />

<strong>Fish</strong> Face Nicola Darley Hartlepool<br />

<strong>Fish</strong>tastic Matthew Bedford Peterborough<br />

Fylde <strong>Fish</strong> Bar Jenny Jones Southport<br />

Greatstone <strong>Fish</strong> Bar And Restaurant Harbag Atwal New Romney<br />

Highfield <strong>Fish</strong>eries Ray Parkinson Carnforth<br />

Merchants Of Bewdley Anthony Akathiotis Worcester<br />

Merchants Of Redditch Michael Jordan Redditch<br />

Packet Bridge <strong>Fish</strong> & Chip Shop Cihan Oktem Carnforth<br />

Platten's <strong>Fish</strong> & Chips Ltd Phil Platten Wells-Next-The-Sea<br />

Rockfish Wesley Mearns Aberdeen<br />

Those who work in the catering<br />

industry know how difficult and<br />

demanding it can be to guarantee<br />

every customer is a satisfied one,<br />

however, the rewards are fantastic and when a customer enjoys the<br />

food you supply it is a job well done. But one <strong>of</strong> the key problems<br />

when it comes to takeaway food is keeping it hot.<br />

The Sweetheat heated delivery system has been developed with the<br />

food operator in mind, tough washable and British made, these heated<br />

delivery bags started out seven years ago from a humble base in<br />

Dewsbury and are now used in over 500 restaurants and takeaways<br />

across the UK alone. Customers include Center Parcs, Frankie &<br />

Benny's, Eddie Rocket Diners & Dixy Chicken to name a few.<br />

The heated pizza delivery bag was just the beginning <strong>of</strong> an ambitious<br />

business plan to cater for the restaurant, hotel and fast food market.<br />

Sweetheat quickly received the ‘Papa’ award from the Pizza, Pasta and<br />

Italian Food Association for its unique design and innovation. There are<br />

also curry delivery bags designed for the Indian and Chinese food<br />

market. Of course, the versatile bags can also be used for delivering fish<br />

and chips.<br />

The system ensures the food is<br />

delivered hot to the consumer<br />

at 90 degrees celsius without<br />

any sweating. The food stays at<br />

a constant temperature and is<br />

ready to serve as though it had<br />

just come out <strong>of</strong> the oven. The<br />

Sweetheat heated delivery<br />

system is simple to operate and<br />

the Sweetheat logo is fast<br />

becoming the benchmark <strong>of</strong> hot food delivery.<br />

The benefits are an asset to any catering establishment and will only<br />

serve to enhance the service that you are already providing. High<br />

customer satisfaction is guaranteed from the delivery <strong>of</strong> their hot pizza<br />

- leading to an increase in sales when they enjoy it so much and<br />

recommend you to all <strong>of</strong> their friends and family. The bag is heated top<br />

and bottom, conducting heat throughout the food, they are easy to<br />

clean, tough and hardwearing and there is no awkward heating element<br />

or hot plates, just cloth that heats up!<br />

As well as this, Sweetheat is now a one stop catering equipment supplier<br />

<strong>of</strong> leading brands Blue Seal, Lincat, Roller Grill, Zanolli, Parry, True,<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Sandgate Friery Daniel Harding Penrith<br />

Serene <strong>Fish</strong> & Chips Mustafa Redif Ilford<br />

Skippers <strong>Fish</strong> Bar Andrew Crook Chorley<br />

The Cove John Georgallis Leeds<br />

The <strong>Fish</strong> Shop Beverley Barrett Leeds<br />

The Newbridge Gourmet Food On The Go Andrew Calleja Wolverhampton<br />

Top Gun <strong>Fish</strong> & Chip Company Spiro Gropetis Cardiff<br />

Weeks <strong>Fish</strong> And Chips Daniel Weeks Chepstow<br />

Fylde <strong>Fish</strong> Bar Jenny Jones Southport<br />

Greatstone <strong>Fish</strong> Bar And Restaurant Harbag Atwal New Romney<br />

The Seaforth Inn Harry Macrae Ullapool<br />

Burton Road Chippy Lesley Graves Lincoln<br />

Welcome Stranger Lester & Carol Bale Bodmin<br />

JM's Restaurant & Takeaway John Massey Retford<br />

The <strong>Fish</strong> Bar Craig Buckley Crewe<br />

Sweetheat Delivers Piping Hot Results<br />

Foster and Interlevin. Managing Director Nazim Maniar says, "we have<br />

just completed our third take away this month. We are able to kit out a<br />

complete kitchen, including canopy, fryers, ovens and refrigeration<br />

products at very competitive prices. We hope to continue down this<br />

path and <strong>of</strong>fer a wide selection <strong>of</strong> products to our customers. We have<br />

exhibited at several regional trade shows in 20 1-<strong>2012</strong>, where<br />

customers can come and sample our range <strong>of</strong> Catering Equipment &<br />

Refrigeration Products."<br />

For further information, please contact Sweetheat on: 01924 488619<br />

or 07919 448685<br />

23


THE fish friers REVIEW<br />

Working with Stelios Theocharous <strong>of</strong> <strong>Fish</strong> and Chips Test/The Batter<br />

Company, Mark Drummond produced 10 samples for testing. This included<br />

a sample <strong>of</strong> homemade mushy peas, so the results could be combined<br />

together to produce results for fish and chips or fish, chips and mushy peas.<br />

All sample weights were recorded so we were able to produce both results<br />

per 100 grams and results for certain size meals.<br />

Please see the results <strong>of</strong> the testing below.<br />

<strong>Fish</strong> and Chips: Averages<br />

6 oz. portion <strong>of</strong> fish with 10oz. chips<br />

6 oz. portion <strong>of</strong> fish with 10 oz. chips and 4 oz. Mushy Peas<br />

24<br />

NFFF Nutritional Testing:<br />

The results are in!<br />

As previously reported in the <strong>Fish</strong> <strong>Friers</strong> Review, the NFFF recently<br />

conducted a series <strong>of</strong> nutritional tests using samples produced at the NFFF<br />

Training School in Leeds to get a full, fair and realistic picture <strong>of</strong> the<br />

nutritional content <strong>of</strong> the meals we produce.<br />

CALORIES FAT (Grams)<br />

Total Portion Average 998.8 52.3<br />

Per 100g Average 212.7 11.1<br />

CALORIES FAT (Grams)<br />

Total Portion Average 1086 52.9<br />

Per 100g Average 187 9.2<br />

Comparing Frying Mediums<br />

We produced the same fish and chips, using the portion size above, in 3<br />

different frying mediums, Rape Seed Oil, Beef Dripping and Palm Fat<br />

(Frymax), to see how this affected fat and calorie content.<br />

FRYING MEDIUM CALORIES<br />

TOTAL FAT<br />

(Grams)<br />

SATURATED<br />

FAT (Grams)<br />

Rapeseed Oil Per portion 972 47.1 4.2<br />

Per 100g 202 9.8 0.9<br />

Beef Dripping Per portion 1028 56.6 30.9<br />

Per 100g 216 11.9 6.5<br />

Palm Fat (Frymax) Per portion 997 53.3 26.3<br />

Per 100g 220 11.7 5.8<br />

Summary: Palm Fat and Beef Dripping <strong>of</strong>fer similar results, whereas<br />

Rapeseed Oil proved to be lower in calories and fat and much lower in<br />

saturated fat. It is worth pointing out the results for Rapeseed Oil were<br />

dependent on the oil being in a good condition. As a frying medium it breaks<br />

down more easily than the others and results from oil in poor condition<br />

would be very different. This is just one <strong>of</strong> the many reasons for good oil<br />

management.


Chips (Thickness)<br />

We tested 3 different thicknesses <strong>of</strong> chips (14mm x14mm, 14mm x 17mm<br />

and 17mm x 17mm) all fried in palm fat and also cooked one sample by<br />

blanching and one straight through to see if blanching affected the fat and<br />

calorie content. The results are per 100 grams.<br />

CHIP SIZE (mm) CALORIES FAT (Grams)<br />

14 x 14 220 8.6<br />

14 x 17 208 8.3<br />

17 x 17 212 9.0<br />

14 x 17 (blanched) 225 8.7<br />

Summary: A chip cut to the size <strong>of</strong> 14 x 17mm proved to be the healthiest<br />

in term <strong>of</strong> having fewer calories and less fat. We expected a thicker chip cut<br />

to 17 x 17mm to be the healthiest but this came out with higher results. This<br />

can perhaps be explained by the requirement <strong>of</strong> a longer cooking time,<br />

meaning more time to absorb the fat, or it could be due to the fact that the<br />

17 x 17mm chips were “ready chips” and the others freshly prepared in the<br />

training school that morning.<br />

<strong>Fish</strong> (Portion Sizes)<br />

We tested 3 different sizes <strong>of</strong> fish (4oz, 6oz and 10oz). The same batter was<br />

used for all samples and all the fish used was Icelandic FAS Cod. The results<br />

are per 100 grams.<br />

FISH SIZE (mm) CALORIES FAT (Grams)<br />

4oz Cod 227 16.7<br />

6oz Cod 240 17.3<br />

10oz Cod 265 20.3<br />

Summary: The results indicate that bigger fish contain more fat and calories<br />

per 100g, meaning that an accurate result cannot be obtained by simply<br />

testing one size <strong>of</strong> fish then applying to other sizes (i.e. testing a 4 oz fish<br />

and then multiplying by 2 to get results for an 8 oz fish)<br />

Chips (Portion Sizes)<br />

We fried chips cut to 14 x 17 mm in palm fat and then produced the<br />

nutritional values for various portion sizes commonly <strong>of</strong>fered in fish and chip<br />

shops.<br />

PORTION OF CHIPS (oz) CALORIES FAT (Grams)<br />

5oz 295 11.9<br />

10oz 589 23.8<br />

15oz 884 35.7<br />

20oz 1177 47.5<br />

25oz 1473 59.5<br />

Summary: The portion size you sell has a huge impact on the total fat and<br />

calories your customers consume. However healthy the product is, if portion<br />

sizes are very large the customer will have consumed a high amount <strong>of</strong> fat<br />

and large number <strong>of</strong> calories.<br />

Overall Summary<br />

<strong>Fish</strong> and chips are less than 10% fat if properly cooked and an average<br />

sized portion is less than 1000 calories.<br />

Adding peas to the meal lowers fat and calories per 100 grams, but as peas<br />

contain approximately 100 calories per 100 grams, this increases the total<br />

calories consumed in the meal.<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Rapeseed oil (when in optimum condition) produces the healthiest product,<br />

but breaks down more easily than other frying mediums. It is, however, a<br />

reasonable view that the customer expectation <strong>of</strong> taste is more important.<br />

The size <strong>of</strong> portion you serve is key to total calories and fat your<br />

customers consume.<br />

In our original article about nutritional testing in the FFR, Mark Drummond<br />

wrote that a large portion <strong>of</strong> <strong>Fish</strong>, Chips & Peas could be up to 1600 calories,<br />

and this resulted in complaints from several members saying it was an<br />

exaggeration. Our results show that a 10oz <strong>Fish</strong>, 15oz portion <strong>of</strong> Chips and<br />

7oz Peas (not an exceptionally large portion in some places) actually<br />

contained 1846 calories.<br />

Our results also show that the proportion <strong>of</strong> fish/chips/peas in a meal has a<br />

big effect on the fat and calorie content, as the fried fish is higher in fat and<br />

calories than chips, and peas are almost fat free and less than half the calories<br />

per 100 grams <strong>of</strong> the chips. So for example a meal consisting <strong>of</strong> a 4oz fish,<br />

10oz portion <strong>of</strong> chips and 7oz Peas would contain 1110 calories (186 calories<br />

per 100 grams), whereas a meal consisting <strong>of</strong> a 10oz fish, 7 oz portion <strong>of</strong><br />

chips and 4oz peas would contain 1291 calories (217 calories per 100<br />

grams), even though the total weight <strong>of</strong> both the meals were the same (21oz<br />

or 594 grams).<br />

Further tests would need to be done to establish if treating chips with<br />

preservatives effects nutritional content and also if pre-produced ready chips<br />

have different fat and calorie levels to those produced in a shop.<br />

For the full spread sheet <strong>of</strong> results please visit the NFFF website<br />

www.federation<strong>of</strong>fishfriers.co.uk<br />

NFFF MEMBER SPECIAL OFFER<br />

15% DISCOUNT OFF FISH AND CHIP TESTING FOR<br />

CURRENT NFFF MEMBERS. PLEASE QUOTE MEMBERSHIP<br />

NUMBER AS REFERENCE.<br />

Please contact Stelios Theocharous to book your test now: -<br />

084537115522 - stelios@fishandchipstest.co.uk<br />

www.fishandchipstest.co.uk<br />

25


THE fish friers REVIEW<br />

Don’t be at a Loss<br />

Ge<strong>of</strong>f Williams <strong>of</strong> NFFF Associate Members Cherry & Griffiths, Insurance<br />

Loss Assessors, discusses the importance <strong>of</strong> experience and understanding<br />

when faced with an Insurance claim.<br />

After a fire, flood or other disaster, a policyholder is entitled to<br />

expect his or her insurers to send somebody round to sort out<br />

the problems but that very rarely happens.<br />

For a start it is the policyholder’s duty to formulate a claim after<br />

initial discussion with the insurance company’s loss adjuster who<br />

will not prepare the claim for the policyholder.<br />

Additionally, insurers are under financial pressures and do not like<br />

paying out quickly or indeed at all.<br />

Warranties<br />

Policies issued to fish and chip shops are notoriously problematical<br />

because <strong>of</strong> various warranties which exist. A warranty is a<br />

requirement for the policyholder to carry out certain maintenance<br />

work, typically cleaning out fat traps, having the range and ducting<br />

pr<strong>of</strong>essionally cleaned/serviced every six or twelve months etc.<br />

The first thing which the insurers’ loss adjuster is going to do when<br />

he comes to a fire in a chip shop is to ascertain whether such<br />

warranties have been complied with or not. If the warranties have<br />

not been complied with the insurers are strictly speaking not<br />

required to pay the claim.<br />

Case Study<br />

Several months ago we were instructed by the owner <strong>of</strong> a fish and<br />

chip shop in Blackpool because after investigation the insurers<br />

declined policy liability having discovered that the policyholder<br />

had not cleaned out a fat trap for 10 days when the policy<br />

requirement was that it had to be done every 7 days. Faced with<br />

the probable ruin <strong>of</strong> the business he had worked hard to build, he<br />

did not know who to turn to until we were recommended to him.<br />

After discussion with the adjuster acting for the insurers, he agreed<br />

to recommend the insurers to deal with the claim because, in<br />

fairness, the technical breach <strong>of</strong> the warranty had not been<br />

relevant to the cause <strong>of</strong> the fire, despite the fact that legally<br />

speaking the Insurers were entitled to maintain their attitude.<br />

We liaised with the adjuster to have all the necessary repairs<br />

carried out, including building repairs where we introduced one<br />

<strong>of</strong> our panel <strong>of</strong> contractors who are regularly recommended by us<br />

because they carry out excellent work. The building work is now<br />

almost complete.<br />

Further Considerations<br />

Provided that a policyholder is insured for the correct amount,<br />

reinstatement <strong>of</strong>, for example, the frying range, fridges, other<br />

equipment and stock should not really be an issue with the<br />

insurers although quite <strong>of</strong>ten insurers are reluctant to confirm that<br />

they accept liability under a policy for several weeks after an<br />

26<br />

incident when arrangements could have been put in hand to, for<br />

example, replace the range when one has been manufactured.<br />

The policyholder’s insurance package will include cover for<br />

business interruption losses. This means that the policyholder can<br />

recover loss <strong>of</strong> gross pr<strong>of</strong>it (i.e. net pr<strong>of</strong>it plus all expenditure<br />

excluding stock purchases) although the insurers are entitled to<br />

take into account savings in standing charges such as rent,<br />

electricity/gas etc. which are not incurred during the period when<br />

the business is interrupted.<br />

Following the reopening <strong>of</strong> the shop, that cover will continue up<br />

to a maximum <strong>of</strong> at least 12 months following the damage,<br />

provided that any continuing losses can be shown to be directly<br />

attributable to the interruption caused by the initial incident.<br />

Experience<br />

We have considerable experience <strong>of</strong> dealing with business<br />

interruption claims to the advantage <strong>of</strong> the policyholder and,<br />

indeed, we have no hesitation in saying that we have more<br />

experience than most persons dealing with such matters at loss<br />

adjusting companies instructed by insurers.<br />

This is one advantage <strong>of</strong> utilising our services in that we will be<br />

able to give the policyholder pr<strong>of</strong>essional advice from experienced<br />

loss assessors and indeed former loss adjusters (who used to work<br />

for the insurers) since we can generally see, at the outset, whether<br />

there are likely to be any difficulties concerning the claim, for<br />

example, breach <strong>of</strong> warranties.<br />

We will always give honest advice to the policyholder and if there<br />

is no chance <strong>of</strong> the claim succeeding because <strong>of</strong> a breach <strong>of</strong><br />

warranty we will advise the policyholder immediately.<br />

Our client in Blackpool is now entirely delighted with the progress<br />

<strong>of</strong> the claim - we have no doubt whatsoever that had the<br />

policyholder not contacted us, his business would have been<br />

ruined.<br />

We exist to assist policyholders. Many <strong>of</strong> our competitors shy away<br />

from fires in fish and chip shops because <strong>of</strong> the difficulties<br />

surrounding the warranty issues but, as Associate Members <strong>of</strong> the<br />

<strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, we are here to help. We<br />

specialise in contentious issues. It is never too late to ask us to<br />

become involved although we can add value if we are instructed<br />

immediately following a fire as we can help the policyholder to<br />

make important decisions which will ultimately affect the outcome<br />

<strong>of</strong> the claim and the future (or otherwise) <strong>of</strong> the business.<br />

www.cherryandgriffiths.co.uk


Visit our website and find your local stockist<br />

www.americanchipspice.co.uk<br />

T 01438 871 967 Find us on Facebook<br />

CONTAINS NO COLOURING OR PRESERVATIVES AMERICAN CHIP SPICE CO. HITCHIN SG4 8JN<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

A Truly British <strong>Fish</strong> & Chip Frying Range Manufacturing Company<br />

• British design • Quality build • High efficiency • Energy saving<br />

www.fryline.co.uk<br />

Sales: 01553 766855 / 772935 Email: sales@fryline.co.uk<br />

Why Not Test Fry<br />

Before You Buy...<br />

Call now to book a test!<br />

27


THE fish friers REVIEW<br />

The Control <strong>of</strong> Asbestos<br />

Regulations 2006:<br />

Your responsibilities for<br />

buildings built before 2000<br />

We spoke with David Grocott <strong>of</strong> ASI Environmental, industry experts in<br />

Asbestos Surveying, to learn that some people are still ignoring asbestos<br />

legislation and how you need to act to keep your business in line with<br />

current regulations.<br />

What are the regulations?<br />

The Control <strong>of</strong> Asbestos Regulations 2006 came into force on 13 November<br />

2006, and states that all commercial building built before 2000 must have an<br />

Asbestos survey register, and failure to comply can result in a heavy fine and<br />

closure <strong>of</strong> a business premises if Asbestos is found and in a hazardous state.<br />

It is the legal responsibility <strong>of</strong> the Duty holder to have undertaken an Asbestos<br />

Management Survey. This is the standard survey and the one that all<br />

commercial buildings must have by law under The Control <strong>of</strong> Asbestos<br />

Regulations 2006.<br />

28<br />

Case Studies<br />

In 2011 Marks and Spencer were fined £1m for asbestos<br />

breaches at two <strong>of</strong> its stores. The fine was for failing to protect<br />

customers, staff and workers from potential exposure to asbestos<br />

during refurbishment at two <strong>of</strong> its stores in Reading and<br />

Bournemouth. Richard Matthews, prosecuting, told the trial that<br />

M&S failed to carry out sufficient surveys to identify the location<br />

<strong>of</strong> asbestos in the stores.<br />

In 2003 a Chip-shop fitter's widow won £300,000 in damages<br />

after her husband died from mesothelioma, aged 53. Anita<br />

Bryenton's husband, Colin, had worked for Halifax <strong>Fish</strong>eries Ltd<br />

installing cooking ranges in fish and chip shops. He was frequently<br />

required to drill, cut and saw asbestos sheets as well as remove<br />

old sheets when repairing or removing ranges. Mr Bryenton's<br />

employers did not provide him with adequate protective<br />

equipment to prevent him inhaling the asbestos dust.<br />

It came into force on 13 November 2006 and is <strong>of</strong>ten asked for by insurance<br />

companies and mortgage lenders for private homes. Its purpose is to locate,<br />

as far as reasonably practicable, the presence and extent <strong>of</strong> any suspect<br />

asbestos containing material (ACM) in the building which could be damaged<br />

or disturbed during normal occupancy, including foreseeable maintenance and<br />

installation and to assess their condition.<br />

The Health & Safety Executive (HSE) carried out targeted inspections during<br />

February and March <strong>2012</strong>, visiting over 3,200 shop premises nationwide.<br />

Inspectors visited 415 sites in the North East <strong>of</strong> England and were forced to<br />

take formal enforcement action at 186 sites, issuing notices to prohibit work<br />

activities or to get matters put right.<br />

These notices issued related to asbestos matters and it was found that some<br />

premises had not complied with current legislation and had an asbestos survey<br />

carried out.<br />

Who is responsible?<br />

The Duty holder is anyone responsible for maintaining and repairing all or part<br />

<strong>of</strong> a property, or who has control <strong>of</strong> the building. For example, the occupier or<br />

the owner.<br />

Will the regulation affect me?<br />

If you control or have information about the building, you must co-operate with<br />

the Duty holder. For instance, landlords must pass on relevant information to<br />

new tenants, and leaseholders must allow access for inspection by managing<br />

agents.<br />

What do I need to do?<br />

Everyone must start to take action now – even if all you have to do is to cooperate<br />

with the Duty holder.


If you are a Duty holder, you must:<br />

Find out whether your building contains asbestos and what condition it is in.<br />

Assess the risk, e.g. if it is likely to release fibres?<br />

Make a plan to manage that risk.<br />

Where is asbestos found in buildings?<br />

Corrugated sheets (Shed/garage ro<strong>of</strong>s)<br />

Rainwater goods (gutters, pipes etc.)<br />

Ro<strong>of</strong>ing tiles<br />

Flue pipes, cisterns<br />

Door facings<br />

Fire surrounds<br />

Textured ceiling coating<br />

Bath panels<br />

Window boxes<br />

Bitumen ro<strong>of</strong> felt<br />

Fire protection on (or in) doors<br />

Fire partitions in l<strong>of</strong>t spaces<br />

Sandwiched in internal walls & partitions<br />

Lining porches, canopies, s<strong>of</strong>fits<br />

Behind radiators<br />

Airing cupboards<br />

Behind cookers<br />

Possible locations <strong>of</strong> asbestos material – appliances.<br />

Fan & radiant electric heaters<br />

Irons, toasters, washing machines, tumble driers, dish washers, refrigerators<br />

etc.<br />

Cookers<br />

Iron stands<br />

Catalytic gas heaters, gas warm air heaters, boilers<br />

Storage heaters (‘Caposil’ blocks)<br />

Possible locations <strong>of</strong> asbestos material in insulation boarding.<br />

Fire protection on (or in) doors<br />

Fire partitions in l<strong>of</strong>t spaces<br />

Sandwiched in internal walls & partitions<br />

Lining porches, canopies, s<strong>of</strong>itts<br />

Behind radiators<br />

Airing cupboards<br />

Behind cookers<br />

Boiler casings<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Possible locations <strong>of</strong> asbestos material – other materials<br />

Flooring – thermoplastic floor tiles and asbestos-paper backed PVC floors<br />

Pipe lagging, tape, wadding<br />

Sprayed coatings<br />

Ropes & yarns – Caulking brickwork, jointing & packing, gaskets & seals<br />

Fire blankets<br />

Textured wall & ceiling coatings<br />

Mastics, sealants, putties & adhesives<br />

Reinforced PVC & plastics<br />

Where do I start?<br />

Do a desktop study to check out what you already know about your buildings,<br />

e.g. look at plans and other documents.<br />

Contact anyone else who may already have useful information about the<br />

building, e.g. a surveyor, architect or contractor who knows the building.<br />

Carry out an inspection <strong>of</strong> the building. You can do this in house, especially<br />

if you simply assume materials contain asbestos. Or use an independent<br />

expert if samples have to be analysed.<br />

Record the results <strong>of</strong> the inspection, identifying the parts <strong>of</strong> the building where<br />

asbestos may be located.<br />

Assess the risk <strong>of</strong> asbestos fibres being released into the air from the materials<br />

in those areas. Take into account the materials’ condition and how likely they<br />

are to be damaged or disturbed.<br />

Draw up a management plan. State which areas, if any, need asbestos to be<br />

sealed, encapsulated or, as a last resort, removed.<br />

What shouldn’t I do?<br />

Don’t panic – asbestos is only dangerous when disturbed. If it is safely<br />

managed and contained it doesn’t present a health hazard.<br />

Don’t remove asbestos unnecessarily. Removing it can be more dangerous<br />

than simply containing it.<br />

Don’t treat all asbestos materials the same. You only need to use a licensed<br />

contractor to work on high risk materials, such as pipe insulation or asbestos<br />

insulating panels – not on asbestos cement which is much less dangerous.<br />

Don’t assume you need to bring in a specialist in every case. The regulation<br />

allows you to inspect your own building and assume materials contain<br />

asbestos.<br />

Don’t forget that the regulation is all about protecting maintenance workers<br />

and others from asbestos fibres, so concentrate on practical steps to achieve<br />

this.<br />

Next steps:<br />

For further information, free advice or to enquire about having a survey done<br />

please call ASI Environmental on 0800 161 33 84 or go to our website<br />

www.asi-surveys.co.uk.<br />

Special discounted rates<br />

for NFFF Members!<br />

ASI Environmental is pleased to <strong>of</strong>fer all members <strong>of</strong> the NFFF a<br />

specially discounted price for all our services.<br />

A. Business premises (shop) Asbestos Management Survey:<br />

£249.00, to include all samples.<br />

Normally anything from £350 upwards + £15.00 per sample.<br />

B. Entire building (including living accommodation) Asbestos<br />

Management Survey: £349.00, to include all samples.<br />

Normally anything from £450 upwards + £15.00 per sample.<br />

29


THE fish friers REVIEW<br />

More than just a spud!<br />

The Young <strong>Friers</strong> learn more<br />

about their raw materials<br />

On Monday the 2nd <strong>of</strong> <strong>Jul</strong>y the Young <strong>Friers</strong> went on their latest trip... to<br />

gods own county... Lancashire!<br />

As some <strong>of</strong> the group were travelling from the south they decided to<br />

spend Sunday night enjoying the football in not so sunny Blackpool and<br />

then made a night <strong>of</strong> it. The trip then started early on Monday, with some<br />

<strong>of</strong> the group visiting Fleetwood <strong>Fish</strong> Market. Most <strong>of</strong> the fish sold on the<br />

market is brought by wagon these days but Fleetwood still has a thriving<br />

merchant business.<br />

Field to Fork<br />

The main trip started at 11am at Fylde, Fresh and Fabulous, home <strong>of</strong><br />

Triple F Chips (FFF). Based on a potato farm in Weeton, near Preston, FFF have<br />

the ability to <strong>of</strong>fer full ‘field to fork’ traceability. We were greeted by David<br />

Linton and Colin Bradley. Colin has been growing potatoes for over 20 years<br />

and still has many hundreds <strong>of</strong> acres <strong>of</strong> farm land as well as the processing<br />

side he runs with David. We were given a short presentation outlining the<br />

different sectors the company process for including suppliers to the<br />

supermarket chains.<br />

Colin brought up some <strong>of</strong> this year’s crop for us to try, stating that they were<br />

a couple <strong>of</strong> weeks from being ready to be harvested. The dry matters were still<br />

only at 17% and Colin explained that over the next few weeks, with the right<br />

30<br />

By Andrew Crook<br />

amount <strong>of</strong> sunshine, the potatoes will mature enough to be harvested for chips.<br />

As FFF is spread over a large site, we split into two groups, one group toured<br />

the fields and the other got to see the grading, storage and processing side <strong>of</strong><br />

the operation. FFF’s field to fork operation means they can trace back each<br />

batch <strong>of</strong> potatoes to the field they were grown from and with the wide range<br />

<strong>of</strong> customers they serve, if a sample is not performing after their rigorous<br />

quality control checks, they can find another outlet for it. Some <strong>of</strong> their end<br />

product goes to make soup or mash, meaning if the fry colour is not up to<br />

specification they can use that sample <strong>of</strong> potato for another product that is not<br />

destined to be fried.<br />

David explained the quality control process to the group, including dry matter<br />

testing and how the potatoes are riddled to determine the size range in the<br />

sample. We then moved to the grading shed. The potatoes arrive in a bulker<br />

holding 26 tonnes. They are then passed over a mesh to take out any small<br />

potatoes. This process can be repeated with different sized holes in the mesh<br />

to ensure a tight grade, it is more efficient to process them if all the tubers are<br />

the same size. Smaller potatoes can be used for sliced potatoes or roast<br />

potatoes. Once graded the potatoes are loaded into tonne boxes. The box filler<br />

The processing facilities at FFF


aises the box to ensure none <strong>of</strong> the potatoes are subjected to more than a 30<br />

cm drop to prevent bruising. These boxes are issued a goods received number<br />

(GRN) and stacked in the climate controlled stores. Each box from the bulker<br />

is given the same GRN number and the quality control process and variety is<br />

used to determine what product each GRN is suitable for.<br />

Processing<br />

The potatoes are then ready for processing, two huge Limas step peelers are<br />

used, and each peeler is capable <strong>of</strong> peeling 6 tonnes per hour. They are then<br />

passed through an optical sorter, which removes any potatoes with a set<br />

percentage <strong>of</strong> damage on them, or any signs <strong>of</strong> green. Following the process<br />

down, the potatoes pass over a grading table, if there is any blemishes left on<br />

they are placed on the other side <strong>of</strong> the table to be re-peeled. If ok they either<br />

get diverted to the cutting machine or straight on if the line is set up to produce<br />

whole peeled potatoes. The cutter is capable <strong>of</strong> producing sliced, diced or<br />

chips by varying the slice thickness and inserting a rotating cross cut cylinder.<br />

After the cutter the potatoes are passed through a<br />

cooling auger, a huge refrigerated tank with a<br />

corkscrew to propel the potatoes forward, the<br />

chilled water inside helps reduce the temperature <strong>of</strong><br />

the potato prior to being stored.<br />

The potatoes are then passed through a dipping<br />

auger which contains a solution <strong>of</strong> preservative. This<br />

is constantly measured by the dosing system to<br />

ensure only the correct amount <strong>of</strong> preservative is<br />

used. The chips are then de-slithered using a<br />

vibrating deck with slits that let any fines fall through,<br />

and then sealed in bags.<br />

Nothing is wasted as the peelings are dried and sent<br />

to another company to be used in other products.<br />

The waste water is then pumped to a reed bed<br />

system which filters the water and it is then clean<br />

enough to return to the water table.<br />

Limas Potato peeler<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

Colin then took us to view some potatoes growing in the fields. The first<br />

samples we looked at were still pretty immature, with small tubers. We moved<br />

to another field where the potatoes were further on and just weeks from<br />

harvest. This kind <strong>of</strong> trip is very useful as the more knowledge you have to<br />

pass on to your customers the better.<br />

Trawler visit<br />

We left FFF and headed in convoy to Fleetwood to visit a Heritage Trawler called<br />

The Jacinta. Now out <strong>of</strong> commission, this trawler fished from Fleetwood and<br />

latterly in Hull before finally hanging up its nets in the mid-1990s. It is now<br />

used as a floating museum to show what life and conditions were like on board<br />

a trawler.<br />

We were shown the entire process <strong>of</strong> fishing, from how the nets worked to<br />

where the fish were stored in the hole. Conditions must have been tough as it<br />

would have been Arctic weather on deck and it was red hot down below.<br />

<strong>Fish</strong>ermen were <strong>of</strong>ten expected to work extremely long shifts when the fishing<br />

was good and lived in reasonably cramped conditions. The guide showed us<br />

some <strong>of</strong> the fish finding and navigational equipment in the wheel hose, before<br />

allowing us all a photo opportunity playing captain at the helm!<br />

At the end <strong>of</strong> the trip we were treated to fish and chips in the meeting room in<br />

the heart <strong>of</strong> the Jacinta. Richardson’s <strong>Fish</strong> Restaurant in Fleetwood kindly<br />

delivered to the vessel! Thanks must go to Sean Lloyd for organising the trip,<br />

all at Fylde, Fresh and Fabulous for the tour <strong>of</strong> the farm, the crew <strong>of</strong> the Jacinta<br />

and also Richardson’s for cracking fish and chips!<br />

Register at Young<strong>Friers</strong>.com for information on future trips!<br />

Aboard the Jacinta<br />

31


Shop Watch: OLYMPUS FISH AND CHIP RESTAURANT, BOLTON<br />

A Brief History<br />

The Olympus was established in 1987 as a small fish and chip takeaway.<br />

This was so popular that owner Tasos Pattichis developed the<br />

business into a small fish and chip restaurant. However in 1997, due<br />

to increased demand, the property was greatly extended. In 2002 a<br />

second extension was opened but despite seating over 200 people<br />

customers could still be seen queuing outside.<br />

Following the purchase <strong>of</strong> land to the rear, The Olympus was extended<br />

again with the addition <strong>of</strong> a beautiful orangery. The existing restaurant<br />

underwent a total refurbishment and a small garden was created to the<br />

rear. However, despite all the changes, the friendly service, the<br />

delicious fish and chips and the relaxing atmosphere remain the same.<br />

Tasos says “The Olympus has never been in better shape thanks to the<br />

hard working committed staff and wonderful customers. I am proud <strong>of</strong><br />

The Olympus and the unique reputation we have built over the past<br />

25 years and I would like to thank all my customers for their loyalty<br />

and support. It is rewarding to see how The Olympus has evolved and<br />

to see that many <strong>of</strong> my original customers from 25 years ago still visit<br />

and now bring their children and grandchildren.”<br />

Voted ‘The Most Loved Specialist Business in the UK’<br />

In February <strong>2012</strong>, The Olympus <strong>Fish</strong> and Chip Restaurant was voted<br />

the most loved specialist business in the UK competition which is based<br />

on customer testimonials that are counted and verified.<br />

32<br />

Staying power<br />

The award winning Olympus <strong>Fish</strong> and Chip Restaurant in Bolton town<br />

centre has reached another milestone and is now celebrating 25 years in<br />

business. We spoke with owner Tasos Pattichis to learn about how he has<br />

developed his business over the years.<br />

The Olympus gained the highest number <strong>of</strong> votes and was entered for<br />

the competition by the Best <strong>of</strong> Bolton team who recognised the<br />

restaurants great service and delicious food.<br />

“Winning the <strong>National</strong> Specialised Restaurant category in the “Fourteen<br />

Days <strong>of</strong> Love Campaign” is the icing on the cake”, says Tasos. “To think<br />

that my customers - even those from far afield- took the trouble to write<br />

and submit a testimonial has given me a sense <strong>of</strong> pride and no matter<br />

how big The Olympus becomes I hope to always be able to provide<br />

that individual touch”.<br />

Jane Coop and Tasos Pattichis<br />

with the ‘Most Loved<br />

Specialist Business’ Award


Changes and the Future<br />

When The Olympus Take-away first opened<br />

25 years ago there was very little competition<br />

in Bolton town centre. However, today there<br />

are a lot more fast food outlets and more<br />

competition from pubs, supermarkets and<br />

sandwich bars etc. Although this <strong>of</strong>fers the<br />

customer a wider choice, supply is now<br />

greater than demand, so it is more difficult to<br />

attract new customers or to retain regular<br />

customers – you have to stand out from the<br />

crowd in order to succeed.<br />

Peoples’ expectations are now much higher<br />

which means that you have to keep one step<br />

ahead <strong>of</strong> your competitors by adapting to<br />

change, thinking <strong>of</strong> new marketing strategies<br />

and frequently revamping the interior to keep<br />

it appealing and fresh.<br />

For the future <strong>of</strong> the industry it is important<br />

Olympus in 1987<br />

to maintain fish stocks and fish and chip shop<br />

now have a duty to ensure a fully traceable<br />

supply line. This was never an issue 25 years ago. Customers are now<br />

more concerned about environmental issues and health issues and<br />

there is a responsibility for fish and chip shop owners to be more<br />

knowledgeable about the foods they serve. There is also more<br />

accountability in terms <strong>of</strong> Food Hygiene, Health and Safety etc.<br />

Tasos comments, “In my own business I know that I cannot cut back on<br />

quality, service or prices despite the demands made on me by increased<br />

costs, so nowadays I find that I have to put a lot more effort into attracting<br />

trade and I now find myself going out looking for business. In other<br />

words I use a lot more effort and energy for less return.<br />

Olympus in <strong>2012</strong><br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

I also find myself continually looking for new ideas like the recent<br />

purchase <strong>of</strong> a mini grand piano which has proved very popular and<br />

has added to the upmarket ambience <strong>of</strong> my restaurant.<br />

Due to the current economic climate I don’t anticipate a massive<br />

increase in business in the near future so my advice would be to<br />

persevere with little return for the time being without dropping<br />

standards and to be patient for middle to long term recovery”.<br />

www.olympusfishandchips.co.uk<br />

33


THE fish friers REVIEW<br />

34<br />

A Salutary Tale<br />

Brian Thornhill, <strong>of</strong> NFFF Associate<br />

Members Brian Thornhill Insurance,<br />

recalls an unfortunate chip shop fire<br />

that may well have been avoided.<br />

Around 25 years ago we arranged insurance cover for a family<br />

run fish and chip shop in a small mill town in Lancashire. It stood<br />

in a typical Coronation Street setting. Rows and rows <strong>of</strong> terraced<br />

houses looking out onto cobbled roads, with a corner shop on<br />

one end <strong>of</strong> each terrace and either a pub or a fish and chip shop<br />

on the other.<br />

2 huge mills dominated the town and everyone in the district relied<br />

on them for work <strong>of</strong> one type or another, either in the actual<br />

weaving sheds or in the small units created in the mills auxiliary<br />

buildings, where small businesses had been created. Cotton wasn’t<br />

king anymore and the textile industry was in terminal decline just as<br />

it was throughout the north <strong>of</strong> England.<br />

This corner chippy had been run by the same family for over 50<br />

years, passed from father to son, then on to a nephew. It wasn’t<br />

hard to imagine rows <strong>of</strong> tired mill workers queuing up outside this<br />

small and cosy establishment on a Friday night, all in eager<br />

anticipation <strong>of</strong> their weekly treat <strong>of</strong> a “chippy tea” as they say in<br />

Lancashire, after a hard days toil.<br />

I remember taking the phone call as if it were yesterday. “We have<br />

had a fire” said our client and I arranged to meet him the following<br />

morning at the shop before speaking to the insurance company.<br />

That morning all those years ago, as I looked at this forlorn little<br />

chippy from my car, I noticed the fading plastic sign hanging from<br />

a chain in the window that proclaimed “frying tonight”.<br />

But that window was now blackened by heavy smoke, the shop<br />

door was open and the painted red brick work above it was peeling<br />

as a result <strong>of</strong> intense flames within, roaring outwards. The window<br />

frame above was scorched and the glass was cracked and broken<br />

by searing heat.<br />

I met the policyholder there, and the loss adjuster appointed by the<br />

insurance company. The client advised us that he had fired up the<br />

range as normal and served the usual lunchtime rush before having<br />

a well-earned cup <strong>of</strong> tea, when a neighbour came running in to say<br />

that heavy black smoke was billowing from his extraction chimney<br />

which ran up an external wall to the side <strong>of</strong> the building. Within<br />

seconds said the policyholder, the whole frying range erupted into<br />

a sea <strong>of</strong> acrid smoke and flames and all he could do was to shut<br />

down the gas and run from the building, literally to save his life.<br />

“When was the range last serviced?” asked the loss adjuster, “I did<br />

it myself about a month ago” replied the client. Amazingly 25 years<br />

or so ago some insurers allowed policyholders to service their own<br />

ranges and many did, but don’t try it now!<br />

“And when was the extraction ducting last cleaned” continued the<br />

loss adjuster.<br />

Silence. “I think my Uncle had it cleaned when I bought the<br />

business from him” came the policyholder’s eventual reply. “When<br />

was that?” said the loss adjuster.<br />

“6 years ago” replied the policyholder...<br />

Now I can’t quite remember how many pounds <strong>of</strong> congealed fat<br />

were estimated to have coated the extraction ducting walls, but it<br />

was a considerable amount. Apparently the extraction fan had been<br />

working its socks <strong>of</strong>f to compensate for the ever reducing size <strong>of</strong><br />

the remaining hole in the ducting, until finally, that day, it gave in,<br />

either bursting into flames or simply grinding to a halt, which<br />

caused the fat in the ducting walls to ignite, taking the range with it.<br />

It is never a pleasant experience when an insurance company turns<br />

down a claim, but in this instance they had no other option. Policy<br />

conditions clearly detailed that extraction ducting should have been<br />

cleaned pr<strong>of</strong>essionally twice a year, so not to have them cleaned for<br />

6 years was something the insurance company couldn’t ignore.<br />

In fairness the client never challenged the insurer’s decision, he<br />

knew he had done wrong and he took it on the chin. Without the<br />

insurance pay-out, the client couldn’t afford to refit the shop and it<br />

closed down entirely, which was very sad.<br />

Just as sad however was the fact that this delightful little<br />

establishment, which had fed an army <strong>of</strong> mill workers throughout a<br />

world war and which had seen countless other historical events<br />

since the early part <strong>of</strong> the 20th century and which had provided an<br />

income and shelter for its proprietors and their families through 3<br />

generations, was now gone forever.<br />

I drove past some years later and the whole <strong>of</strong> the ground floor had<br />

been converted into living accommodation.<br />

A salutary tale, so be careful to check your insurance policy<br />

wording. Make yourself aware if your insurers insist that the ducting<br />

and extraction system be cleaned every 6 monthly or once a year<br />

as with our policy. If in doubt, speak to your insurance adviser.


NFFF <strong>Fish</strong> <strong>Friers</strong> Promotions<br />

meeting to discuss<br />

‘Promoting the <strong>Fish</strong> & Chip Brand’<br />

On Monday the 9th <strong>Jul</strong>y <strong>2012</strong> at the newly<br />

refurbished Wetherby Whaler in Guiseley,<br />

(previously the famous original Harry<br />

Ramsden’s), the NFFF chaired the industry<br />

<strong>Fish</strong> <strong>Friers</strong> Promotions meeting.<br />

The meeting was convened as a follow on from the earlier<br />

meeting in Edinburgh on the 8th May with His Royal<br />

Highness the Prince <strong>of</strong> Wales and the International<br />

Sustainability Unit, at which the NFFF had committed to<br />

promoting sustainability within the fish and chip sector.<br />

The key purpose <strong>of</strong> the NFFF <strong>Fish</strong> <strong>Friers</strong> Promotions<br />

meetings are to bring the fish and chip industry together<br />

to establish how best to promote the ‘fish and chip<br />

brand’, retain its pr<strong>of</strong>ile as the UK’s No I takeaway meal<br />

and ensure its sustainability for future generations. So<br />

we decided the best way forward was to invite some <strong>of</strong> the<br />

industry’s brightest minds and key decision makers along,<br />

tell them our ideas so far, give them a superb fish and chip<br />

dinner and then let them come up with more ideas which<br />

can then be worked into a cohesive plan to move the<br />

industry forward. Simples.<br />

You’ll be able to read more about the meeting, outcomes<br />

and exciting future plans in the next issue <strong>of</strong> your favourite<br />

magazine. Watch this space!<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

35


Perhaps you want to sample vegetable oil<br />

alongside beef dripping, pit a traditional<br />

range against a continental version, try<br />

out pollock instead <strong>of</strong> cod, or compare<br />

pre-cut chilled chips to freshly chipped<br />

ones. Well it’s all possible at this year’s<br />

Fry Fast Food Show.<br />

With over 100 exhibitors showcasing<br />

everything from the latest food, to the<br />

newest equipment and the most up-to-date<br />

shopfi tting trends, you’ll pick up plenty <strong>of</strong><br />

ideas and inspiration. You’ll also be able to<br />

take advantage <strong>of</strong> some fantastic show day<br />

only deals on everyday products such as<br />

sausages, burgers, fi shcakes, cleaning agents<br />

and utensils, and enter competitions galore to<br />

win free fi sh, batter mix and vegetable oil.<br />

Don’t miss<br />

this year’s amazing<br />

Fry Fast Food Show<br />

Come and visit us at the biggest fast food show <strong>of</strong> the year, held<br />

at the Ricoh Arena, Coventry, on Sunday 16th September<br />

In every corner <strong>of</strong> the show you’ll be able<br />

to enjoy tasty treats while networking with<br />

colleagues and picking up practical solutions<br />

to keep your shop ahead <strong>of</strong> the competition.<br />

Do make sure you leave time to attend the<br />

Live Seminar Theatre where industry experts<br />

will provide practical help and advice on areas<br />

such as sustainability and menu development.<br />

Show stopping seminar programme<br />

We’ve packed the leading names in the world<br />

<strong>of</strong> fi sh and chips into our seminar area this<br />

year to give you help and advice on key areas<br />

<strong>of</strong> your business. On the success <strong>of</strong> last year’s<br />

sessions, we’ve also increased the size <strong>of</strong> the<br />

seminar theatre, but you’ll still have to be<br />

quick to bag a seat!<br />

11.45AM<br />

Implementing a sustainable<br />

approach to your business<br />

Mark Linehan, MD <strong>of</strong> Sustainable<br />

Restaurant Association, & Calum<br />

Richardson, The Bay, Stonehaven<br />

1.00PM<br />

Making it as a youngster in<br />

today’s industry<br />

Young <strong>Fish</strong> Frier <strong>of</strong> the Year <strong>2012</strong> Zohaib<br />

Hussain and 2011 winner Craig Buckley<br />

1.45PM<br />

Extend your menu beyond fi sh<br />

and chips<br />

Marina Angelides, owner, The Big <strong>Fish</strong>,<br />

The Midlands<br />

3.00PM<br />

<strong>Fish</strong> and chips on the move<br />

Bob Fox, Nationwide Caterers Association


REASONS TO VISIT<br />

<br />

<br />

<br />

pr<strong>of</strong>essionals and award winning operators<br />

<br />

<br />

<br />

<br />

GET YOUR FREE TICKETS<br />

Register for your free ticket by calling<br />

0844 571 7246 or by visiting www.fryonline.co.uk.<br />

You can also sign up your<br />

colleagues and your family members to<br />

ensure they don’t miss out on any <strong>of</strong> the<br />

action either. The show opens at 10am and<br />

closes at 5pm.<br />

SCAN AND<br />

REGISTER<br />

NOW!<br />

Exhibitors include: Vion Foods, Martyn Edwards Frank Ford, Penny Lane Foods, Vandemortele,<br />

FryersMate, Sweeteheat Technology, Stone, Willys Pizza, Nortech Foods, Caterers Club, Kiremko,<br />

<strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, Nilco, T Quality, Preston & Thomas, Nisbets, Youngs Seafood, Silbury, RH Hall,<br />

Select, Menu Signs, Drywite, James T Blakeman, Goldensheaf, Friars Pride, Elite Shopfi tters (Leeds),<br />

Paragon Quality Foods, Link Print Packaging, Southern Fried Chicken, BD Signs, McWhinneys Sausages,<br />

Middleton Foods, Heinz, Imperial Machine Company, AAK, Silesia Grill Systems, Agrico, Peeler 2 pan, King Asia,<br />

Easyliners, Amanda Seafood, Caterway, Premier 1 Filtration, Smales, Golden Delight Foods,<br />

Caledonian Control Technology, Easy Bags, Double A KebabsJust Eat Ltd, Spice Technology Ltd


THE fish friers REVIEW<br />

Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

BUSINESS SUPPLIES<br />

British Gas<br />

British Gas<br />

Business<br />

currently<br />

supplies gas and<br />

electricity to over 950,000 businesses<br />

across the UK. NFFF members have<br />

access to a range <strong>of</strong> fantastic deals<br />

on electricity and gas. If you are a<br />

large or small business, British Gas<br />

Business is confident that they can help<br />

reduce your electricity costs and increase your<br />

energy efficiency. Contact: Marty Drumm<br />

Tel: on 07789 571 984 or email<br />

introducer@britishgas.co.uk<br />

BUSINESS TRANSFER AGENTS<br />

NFFF Associate Members Business Directory<br />

Intelligent<br />

Business<br />

Transfer<br />

At Intelligent<br />

Business Transfer we have a pro-active approach<br />

to the sale and disposal <strong>of</strong> small to medium sized<br />

businesses across all sectors and a very good<br />

track record within the fish trade. We <strong>of</strong>fer a total<br />

solution to all prospective purchasers<br />

including sourcing businesses as well as<br />

<strong>of</strong>fering financial and legal services.<br />

Discount available to NFFF members<br />

Contact: Daniel Hallam<br />

Tel: 0800 612 7718<br />

CLEANING AND HYGIENE SERVICES<br />

Environmental Hygiene Services Ltd<br />

Total Solution Services include;<br />

Pest Control<br />

Fly Killer Maintenance<br />

Fire Protection Services<br />

PAT Testing<br />

Washroom Services<br />

Pr<strong>of</strong>essional Kitchen Cleans<br />

Tel: 01937 841306<br />

Hygienic Plastics<br />

ltd t/a as Hi-Plas<br />

Hi-Plas is a direct<br />

supplier <strong>of</strong><br />

Hygienic Plastics in Sheffield, distributing to<br />

the whole <strong>of</strong> the UK. We are industry<br />

leaders in setting standards in<br />

quality and performance.<br />

Due to the directors long<br />

involvement with the fish and<br />

chip industry they will <strong>of</strong>fer 12.5%<br />

discount for NFFF members.<br />

Contact: Peter Wallace<br />

Tel: 0114 2446357<br />

DUCT CLEANING/RANGE SERVICING<br />

EPS Envirotech Ltd<br />

'Frying range extraction cleaning specialists<br />

AEME trained and<br />

working to HVCA TR/19<br />

guidelines. We provide<br />

comprehensive before<br />

& after photo's, after<br />

service report and<br />

certificate for insurance purposes.'<br />

Contact: Richard Bushell<br />

Tel: Birmingham Office: 01212 706581<br />

Tel: Grimsby Office: 01472 806199<br />

Keep Environmental<br />

Services<br />

‘Previously known as<br />

W.R. Services, we<br />

<strong>of</strong>fer specialized and pr<strong>of</strong>essional cleaning and<br />

certification <strong>of</strong> duct and extraction systems,<br />

with many clients in the fish frying industry.’<br />

Contact: Dave Penson<br />

Tel: 07740 061526<br />

38<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

NFFF<br />

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NFFF<br />

MEMBER<br />

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AVAILABLE<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

KLS (UK) Ltd*<br />

Independent<br />

Frying Range<br />

Engineers,<br />

Servicing all makes <strong>of</strong> Ranges. Services include<br />

Annual Range Servicing, Insurance Certificates,<br />

Extraction Ducting Steam Cleaning,<br />

Repairs & Modifications.<br />

Covering East Anglia, East Midlands,<br />

Kent & London M25.<br />

Contact: Mike Kitchingman<br />

Tel: (01553) 772935 or mike@klsonline.co.uk<br />

NFFF Member discount available, call for<br />

more details<br />

FINANCIAL, LEGAL AND INSURANCE<br />

Cherry & Griffiths<br />

Cherry & Griffiths are<br />

a firm <strong>of</strong> claims<br />

consultants and<br />

insurance loss assessors with <strong>of</strong>fices throughout<br />

the North. The directors have over 140 years <strong>of</strong><br />

combined experience in insurance loss<br />

assessing.<br />

Contact: Robert Godlonton<br />

Tel: 08448 223 623<br />

Chip Shop finance<br />

‘Equipment leasing for new<br />

and established shops.’<br />

Contact: Mark Johnson<br />

Tel: 0161 4296949<br />

Brian Thornhill<br />

Insurance<br />

We are a family<br />

run business,<br />

specialising in insurance for the fast food<br />

industry since the 1980’s. We insure a significant<br />

number <strong>of</strong> fish and chip establishments<br />

throughout Great Britain.<br />

Contact: Lucy Thornhill<br />

Tel: 01924 499182<br />

Ellis Bates Group*<br />

‘Trusted Insurance brokers and financial services<br />

company who have worked with the NFFF for a<br />

number <strong>of</strong> years’<br />

Contact: Sarah Barker<br />

Tel: 01423 724530<br />

NFFF Member discount<br />

available, call for more details<br />

Morrish Solicitors LLP<br />

“We <strong>of</strong>fer a full range <strong>of</strong> business<br />

services to cover all aspects <strong>of</strong><br />

advice that you may require in<br />

the course <strong>of</strong> running your<br />

business such as: commercial<br />

leases and all associated landlord and tenant work,<br />

sale and purchase <strong>of</strong> commercial<br />

property, business sales,<br />

shareholder agreements, debt<br />

recovery and commercial and<br />

property litigation”.<br />

Contact: Mathew Haynes<br />

Tel: 0113 2450733<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

Email: mathew.haynes@morrishsolicitors.com<br />

Takeout Insurance<br />

Takeout insurance<br />

have many years’<br />

experience <strong>of</strong><br />

dealing with the<br />

insurance needs <strong>of</strong> the fast food industry and<br />

have developed a dedicated team <strong>of</strong> people<br />

who understand your insurance needs.<br />

Tel: 0844 855 4606<br />

FISH SUPPLIERS<br />

Alaskan Seafood<br />

Marketing Institute<br />

‘Suppliers <strong>of</strong> sustainably<br />

managed fish.’<br />

Contact: Cherry Haigh<br />

Tel: 0208 0208 6070340<br />

Collins Seafoods<br />

Limited<br />

'Over 30 years in depth<br />

market knowledge <strong>of</strong><br />

supplying <strong>Fish</strong> and Chip<br />

Shops across the North<br />

East, Yorkshire and Cumbria and a new depot in<br />

Leeds. We are able to <strong>of</strong>fer guaranteed delivery and<br />

high quality sustainable Frozen at Sea <strong>Fish</strong> at<br />

competitive prices.'<br />

Contact: Craig English<br />

Tel: (01325) 315544<br />

craig@collinsseafoods.co.uk<br />

Fastnet <strong>Fish</strong> Ltd<br />

‘Suppliers <strong>of</strong> frozen at<br />

sea fish to the frying<br />

trade.’<br />

Contact: Laurie Little<br />

Tel: 01472 243698<br />

F Smales & Son Ltd<br />

Supplier <strong>of</strong> frozen<br />

fish, seafood and<br />

catering products.<br />

The UK’s number<br />

one supplier <strong>of</strong> frozen at sea fillets to the fish<br />

frier, with the widest choice <strong>of</strong> frozen at sea<br />

brands in the market.<br />

Contact: Simon Smales<br />

Tel: 01482 324997<br />

T Quality<br />

‘Suppliers <strong>of</strong> fish and sundries to the fish and<br />

chip industry’<br />

Contact: Derek Dews<br />

Tel: 07769 933002<br />

GENERAL FOOD SUPPLIERS<br />

AG Barr<br />

‘S<strong>of</strong>t drinks manufacturers<br />

supplying to the fish frying<br />

trade.’<br />

Contact: Nick Evitt<br />

Tel: 01204 664200<br />

The Batter Company<br />

‘The Batter Company<br />

creates and manufactures<br />

Natural Batter Mixes for the<br />

fish and chip Industry; we<br />

can also create bespoke<br />

batter mixes for individual<br />

groups or chains.’<br />

Contact: Stelios Theocharous<br />

Tel: 02476 350734<br />

Ben Shaws<br />

‘Providers <strong>of</strong><br />

quality<br />

traditional<br />

beverages to the fish and chip Industry.’<br />

Contact: Ally Whitehead Tel: 01509 680279<br />

Keejays<br />

‘The leading supplier to<br />

the fish frying trade in<br />

Chinese curry sauces<br />

for over 20 years.’<br />

Contact: Michael Price<br />

Tel: 01473 827304<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

Kerry Foodservice<br />

‘Suppliers <strong>of</strong> Goldensheaf<br />

Batter Mixture, Henry<br />

Jones Batter Mixtures,<br />

Dinaclass Curry Sauces<br />

and Gravy.’<br />

Contact: Alan Pearce<br />

Tel: 01454 201666<br />

Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

Meadow Vale Foods<br />

Your Partners in Poultry.<br />

Suppliers <strong>of</strong> quality<br />

chicken products to the<br />

fish frying trade.<br />

Contact: Lianne Dodd Tel: 01978 666102<br />

Middleton Food<br />

Products<br />

‘Manufacturers <strong>of</strong> the<br />

Nations favourite<br />

Batters. Middleton’s<br />

manufacture Batters,<br />

Curry, Gravy and Chicken Breading’s and supply<br />

Nationwide through a network <strong>of</strong> Suppliers.’<br />

www.middletonfoods.com<br />

Contact: Ryan Baker Tel: 01902 608122<br />

GENERAL TRADE<br />

ASI Environmental*<br />

ASI carry out Asbestos<br />

Surveys across the entire<br />

UK and Northern Ireland.<br />

We are a well-established<br />

and respected company in<br />

the asbestos surveying<br />

industry, with an enviable<br />

reputation for <strong>of</strong>fering a fast and<br />

reliable service at competitive rates.<br />

NFFF Member discount available:<br />

A. Business premises (shop) £249.00 to<br />

include all samples, Normally anything from<br />

£350 upwards + £15.00 per sample,<br />

B. Entire building including living<br />

accommodation £349.00 to include all<br />

samples, Normally anything from £450<br />

upwards + £15.00 per sample.<br />

Contact: David Grocott<br />

Tel: 0238 081 5090<br />

Easy Liners Ltd<br />

Easy Liners Ltd are the<br />

UK’s only manufacturer<br />

and distributor <strong>of</strong> the<br />

unique and innovative easyliner, a product that as<br />

well as promising to save the busy Caterer time<br />

and money, also keeps food fresh!<br />

Contact: John Sherwood Tel: 01332 412273<br />

Elite Shopfitters<br />

Elite Shopfitters <strong>of</strong>fer a UK-wide<br />

shop fitting service to the<br />

catering industry. Specialising<br />

in bespoke shop fitting, we<br />

<strong>of</strong>fer restaurants and fastfood<br />

establishments with<br />

complete kitchen and dining area<br />

re-designs and installations.<br />

Contact: Dave Belsham<br />

Tel: 0781 405 3248<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

FASFA<br />

Fasfa is the Frozen<br />

at Sea Fillets<br />

Association,<br />

representing trawler<br />

owners and distributors <strong>of</strong> FAS filleted fish from<br />

Norway, Iceland, Faroe Islands, Spain, Russia<br />

and the UK. Fasfa works to improve the<br />

understanding <strong>of</strong> frozen at sea fish with<br />

consumers and trade by promoting<br />

environmental, quality and healthy eating<br />

messages.<br />

Contact: John Rutherford<br />

jarutherford@btinternet.com


Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

Marine Stewardship<br />

Council<br />

MSC works to recognise<br />

and reward sustainable<br />

fishing practices. Any<br />

fish bearing the MSC<br />

ecolabel can be traced<br />

back to an independently<br />

certified sustainable<br />

fishery. By getting MSC certified and <strong>of</strong>fering<br />

your customers seafood certified sustainable<br />

fish with our distinctive blue ecolabel, you will<br />

be helping to transform the global seafood<br />

market to a sustainable basis. Find out more at<br />

www.mscorg/fishandchips<br />

Contact: Helen Tiwari<br />

Tel: 0207 246 8916<br />

FILTRATION<br />

ASAP<br />

We manufacture oil/fat filter machines for use<br />

in the fish frying and restaurant trade. Full<br />

service and repair support also available.<br />

Contact: Jonathan Walker<br />

Tel: 0115 9791116<br />

Premier 1 Filtration<br />

Premier 1 Filtration<br />

‘Top quality filters available.’<br />

Contact: Jeff Stephenson<br />

Tel: 07836 370234 (North)<br />

Contact: Steve Hill<br />

Tel: 01452 521081 (South)<br />

Steve Hill Services<br />

‘Provider <strong>of</strong> fat filtration machines, filters<br />

and liners.’<br />

Contact: Steve Hill<br />

Tel: 07860 232741<br />

OILS AND FATS<br />

ADM<br />

Trading<br />

(UK)<br />

Limited<br />

‘Frymax is the premium frying fat developed<br />

specifically for the fish and chip trade.<br />

Refined and packed by ADM, one <strong>of</strong> the<br />

world's largest refiners <strong>of</strong> oils and fats<br />

<strong>of</strong>fering a wide range <strong>of</strong> products to meet<br />

your frying requirements.’<br />

Contact: Cyril Solomons<br />

Tel: 01322 444836/07714 335464<br />

J.L. Owen Ltd<br />

We <strong>of</strong>fer wholesale <strong>of</strong> oils, fats<br />

and sundries for the fish frying<br />

trade, specialising in Kingfisher oils<br />

and fats, Newo batter mix and Frilite batter mix.<br />

Contact: Jonathan Owen<br />

Tel: 0161 2360507<br />

Nortech Foods Ltd<br />

‘Offering a broad<br />

product portfolio <strong>of</strong><br />

vegetable and animal<br />

oils and fats’ Contact:<br />

New business team<br />

Tel: 01302 390880<br />

PRINTING, PACKAGING AND CLOTHING<br />

Tebays<br />

A highly respected<br />

print, design and web<br />

company, helping<br />

organisations to<br />

communicate their message by delivering,<br />

creative, marketing solutions.<br />

Contact: Jane Appleby,<br />

Tel: 01943 870054<br />

NFFF Associate Members Business Directory<br />

PIES, SAUSAGES AND BURGERS<br />

James T Blakeman<br />

Co Ltd<br />

‘Manufacturers <strong>of</strong><br />

sausage and meat<br />

products.’<br />

Contact: Cherry Ward<br />

Tel: 01782 569610<br />

McWhinneys<br />

‘Supplying<br />

traditional Irish<br />

pork sausage to<br />

quality fish and<br />

chip shops.’<br />

Contact: Ivan Bond<br />

Tel: +44 (0)7894 343536<br />

Peter’s Food<br />

Service<br />

Peter’s is one <strong>of</strong><br />

the UK’s best<br />

known and best loved bakers <strong>of</strong> pies,<br />

sausage rolls and pasties. With 10<br />

distribution depots throughout the UK,<br />

Peter’s has more than 50 years’ experience<br />

in supplying fast food outlets and fish bars<br />

throughout the country.<br />

Contact: Neil Court-Johnston<br />

Tel: 07786805398<br />

Pukka Pies Ltd<br />

‘Brand leaders,<br />

supplying pies<br />

and pasties to<br />

the fish frying trade.’<br />

Contact: Peter Mayes<br />

Tel: 0116 2609755<br />

Vion Foods UK<br />

‘Suppliers <strong>of</strong> frozen food, sausages and<br />

burgers to the catering trade’<br />

Contact: Graham Thompson<br />

Tel: 01931 716561<br />

Walter<br />

Hollands<br />

& Sons<br />

‘Pie<br />

manufacturer, supplying fish and chip shops<br />

across the North West’<br />

Contact: Leanne Holcr<strong>of</strong>t<br />

Tel: 01706 213591<br />

POTATO SUPPLIERS AND PRODUCERS<br />

QV Foods Ltd<br />

‘A grower, packer and processor <strong>of</strong> potatoes<br />

throughout the UK’<br />

Contact: Kevin Woods<br />

Tel: 01406 421073<br />

RANGES AND CATERING EQUIPMENT<br />

Cymtec<br />

Cymtec Limited,<br />

based in the UK,<br />

specialise in the<br />

bespoke design <strong>of</strong><br />

electronic products.<br />

Our latest venture has been the design and<br />

manufacture <strong>of</strong> a wireless temperature<br />

monitoring device for fridges and freezers,<br />

designed to aid in inspections, release staff<br />

time, warn you <strong>of</strong> potential stock losses and<br />

result in cost savings due to energy<br />

conservation. 10% discount for<br />

NFFF members ordering 10 or<br />

more sensors<br />

Contact: Samantha Yandle<br />

Tel: 01443 866266<br />

Email: sales@cymtec.co.uk<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

Frying<br />

Solutions Ltd<br />

‘Designing,<br />

Supplying and<br />

Installing<br />

Florigo frying<br />

ranges Nationwide.’<br />

Contact: Robert Furey Tel: 01527 592000<br />

Hewigo UK Ltd<br />

‘Manufacturers <strong>of</strong> both continental style<br />

round pan and British deep pan fryers.<br />

Nationwide coverage.’<br />

Contact: Phillip Purkiss Tel: 0121 5449120<br />

Hopkins<br />

Catering Ltd<br />

Established in<br />

1957 and supplying customers throughout<br />

the UK and worldwide, we manufacture,<br />

service and maintain not only fish frying<br />

ranges but chippers, peelers, batter mixers<br />

and refrigeration too. We also have an online<br />

store for all our spare parts and ancillary<br />

equipment available to order 24 hours a day.<br />

Contact: Victoria Hopkins<br />

Tel: 0113 257 7934<br />

KFE<br />

‘Supplier <strong>of</strong> fish and<br />

chip frying ranges,<br />

supplying Kiremko<br />

ranges nationwide.’<br />

Contact: Paul Williams Tel: 01778 380448<br />

KLS UK Ltd<br />

‘Suppliers <strong>of</strong> fish<br />

frying ranges,<br />

installation service,<br />

shopfitting design<br />

and refurbishment.<br />

Covering East<br />

Anglia, East<br />

Midlands and London/M25.’<br />

Contact: Mike Kitchingman<br />

Tel: 01553 772935<br />

Mallinson’s <strong>of</strong> Oldham Ltd<br />

For over 85 years the name Mallinson has<br />

been seen on frying ranges in thousands <strong>of</strong><br />

establishments throughout the UK and many<br />

parts <strong>of</strong> Europe. Mallinson’s can provide<br />

every aspect from the design and<br />

manufacture <strong>of</strong> your frying range to the<br />

installation by our own fully skilled<br />

engineers. Contact: Dave Horsfall or<br />

Terry Cowell Tel: 01706 299000<br />

Martyn Edwards/<br />

Frank Ford<br />

At Martyn<br />

Edwards/Frank<br />

Ford we are proud<br />

to make the very finest fish and chip frying<br />

equipment<br />

Contact: Stan Price<br />

Tel: 01642 489868<br />

Preston & Thomas<br />

‘With almost 100 years<br />

dedicated to the fish &<br />

chip trade, Preston &<br />

Thomas <strong>of</strong>fer a FREE<br />

range planning, design<br />

and quotation service for every fish and chip<br />

and fast food application.’<br />

Contact: Simon Preston<br />

Tel: 02920 793331<br />

<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />

Testo Ltd<br />

‘Manufacturers <strong>of</strong> test<br />

and measurement<br />

instrumentation for the<br />

food sector.’<br />

Contact: Alison Eade<br />

Tel: 01420 544433<br />

Testo is pleased to <strong>of</strong>fer<br />

NFFF members an exclusive<br />

20% discount.<br />

WHOLESALERS<br />

Drywite<br />

‘Providers <strong>of</strong> numerous<br />

products to the catering<br />

industry and specialists<br />

in products for fish<br />

frying.‘<br />

Contact: Nicky Lewis<br />

Tel: 01384 569556<br />

Caterway<br />

‘75 years history <strong>of</strong><br />

supplying chip<br />

shops with a full<br />

range <strong>of</strong> products’<br />

Contact: David<br />

Parnell<br />

Tel: 01623 515812<br />

Est.<br />

1913<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

Friars Pride Ltd<br />

‘Dedicated<br />

wholesalers to fish<br />

and chip shops<br />

<strong>of</strong>fering all products<br />

for a one stop supply.<br />

Supplying the Midlands, South Yorkshire,<br />

Lincolnshire, the East <strong>of</strong> England and the South<br />

East <strong>of</strong> England.’<br />

Contact: Rebecca Lord<br />

Tel: 01733 316400<br />

Henry Colbeck Ltd<br />

‘Suppliers to fish and chip<br />

shops, having distribution<br />

bases in Gateshead and<br />

Scotland covering North<br />

East <strong>of</strong> England, Cumbria<br />

and Scotland.’<br />

Contact: Duncan McLean<br />

Tel: 0191 4828406<br />

V A Whitley & Co<br />

Ltd<br />

‘Supplying the finest<br />

products to fish and<br />

chip shops<br />

throughout the North West since 1899’.<br />

Contact: Tony Rogers<br />

Tel: 01706 364211<br />

*NFFF MEMBER<br />

DISCOUNT AVAILABLE!<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

39


Shop Watch: THE FISH SHOP – KIPPAX, LEEDS<br />

40<br />

The <strong>Fish</strong> Shop<br />

The <strong>Fish</strong> Shop take-away on High Street, Kippax has recently<br />

undergone a radical and refreshing refurbishment; the entire shop has<br />

received a much needed facelift and is now a clean, modern and<br />

attractive take-away space.<br />

The new look take-away now reflects The <strong>Fish</strong> Shop’s reputation<br />

for serving high quality fish and chips. To help create this impressive and<br />

dynamic look, a bold new shop front has replaced the old, dull<br />

and dated shop front. The new black aluminium frames sit the full height<br />

<strong>of</strong> the ground floor unit; by allowing the glazing to be full height<br />

the vibrant, bright interior is highly visible from the street. The new shop<br />

front is further enhanced by a new fascia board with a sleek logo in<br />

stainless steel stand-<strong>of</strong>f lettering, rear illuminated by a concealed red<br />

fluorescent light.<br />

The new shop front and logo are an unmistakable addition to the street<br />

scene which creates a fresh, bold and dynamic statement amongst the<br />

surrounding shop units. The interior has also undergone a dramatic<br />

change from the once dark and dated space into a bright, clean and<br />

attractive space which utilises a subtle blend <strong>of</strong> high quality materials and<br />

finishes complimented by a well-balanced lighting scheme. The walls<br />

have been finished in a highly reflective white gloss tile complete with a<br />

red, speckled effect mosaic tile border and feature wall. The reflective<br />

nature <strong>of</strong> the walls adds a sense <strong>of</strong> depth to the space, giving the illusion<br />

that the take-away is larger than it actually is. The new lighting scheme<br />

further accentuates the glossy and reflective take-away, capturing the<br />

colour and tone throughout. A stand out feature within the space is the<br />

circular cut-out in the new crisp white ceiling above.<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

A recessed sub-aquatic image illuminated by a concealed blue LED gives<br />

the sense that the take-away is submerged below a large aquarium. The<br />

space has also benefited from a new stainless steel counter range, and<br />

servey area with prep equipment.<br />

The servery area has also benefited<br />

from a series <strong>of</strong> illuminated menu<br />

boards, which add the dynamic<br />

lighting scheme within the space.<br />

The refurbished take-away is a<br />

dynamic contrast to its former state,<br />

the use <strong>of</strong> high quality materials and<br />

finishes really enhance the space<br />

giving The <strong>Fish</strong> Shop a clean and<br />

modern identity. Following on from<br />

other successful restaurant and<br />

take-away refurbishments, Elite<br />

Shopfitters Leeds has again<br />

demonstrated an ability to provide a<br />

reliable design and build service <strong>of</strong><br />

the highest possible quality.


THE fish friers REVIEW<br />

42<br />

NFFF Training Courses for <strong>Fish</strong> <strong>Friers</strong><br />

Designed to cover the needs <strong>of</strong> potential, new and established fish friers.<br />

We do not recommend any other training school<br />

NFFF Training<br />

courses for<br />

<strong>Fish</strong> <strong>Friers</strong><br />

Designed to meet the needs<br />

<strong>of</strong> fish friers <strong>of</strong> all abilities,<br />

we <strong>of</strong>fer a range <strong>of</strong> solutions<br />

for you and your staff:<br />

The ONLY independent<br />

Seafish approved trainer<br />

for practical skills<br />

NATIONAL FEDERATION OF FISH FRIERS<br />

Our one day course is designed for people with catering or food retail experience but no practical<br />

knowledge <strong>of</strong> fish frying and can be tailored to your needs. The syllabus is purely practical covering:<br />

Chip, fish and batter choice and preparation<br />

Types <strong>of</strong> oils and fats<br />

Hands on cooking including correct frying temperatures, range management and portion control.<br />

The one day course is run on an ad-hoc basis and can be booked to your requirements.<br />

Three Day Training Course dates <strong>2012</strong>:<br />

Places are limited so book early to avoid disappointment<br />

Est.<br />

1913<br />

This page is sponsored by T. Quality. Contact Sales on 07769 933002<br />

The 3 day course, the NFFF ‘Complete Guide to <strong>Fish</strong> and Chip Shop Management’, developed in<br />

conjunction with Seafish is ideal for new entrants to the fish and chip industry combining theory with<br />

practical skills over three days:-<br />

Training courses developed in conjunction with and approved by Seafish<br />

Fully equipped training facilities including traditional and high efficiency ranges<br />

A selection <strong>of</strong> frying mediums and products<br />

Learn the HOWs and WHYs from leading industry experts<br />

Learn how to maximise your pr<strong>of</strong>its from the experts<br />

Impartial advice on equipment and products from throughout the industry<br />

Practical preparation and frying sessions<br />

Award winning guest friers show you how they do it to win!<br />

See pr<strong>of</strong>essional demonstrations on equipment use and maintenance<br />

Get Qualified and have the Level 2 Food Safety qualification included in your three day course.<br />

This is a must – the Level 2 Health & Safety qualification can also be included.<br />

This comprehensive course provides an overview <strong>of</strong> the industry, teaches the theory and practical skills<br />

required to run a successful fish and chip shop business. The syllabus includes product sourcing and options,<br />

food preparation, frying techniques, quality and portion control, oil management, food hygiene, health and<br />

safety requirements, managing accounts, dealing with VAT, customer service.<br />

August 6, 7 & 8<br />

September 3, 4 & 5<br />

October 1, 2 & 3<br />

November 5, 6 & 7<br />

December 3, 4 & 5<br />

January 7, 8 & 9<br />

Thinking <strong>of</strong> buying a <strong>Fish</strong> and Chip business?<br />

STOP! THINK!<br />

This will probably be the largest financial<br />

investment <strong>of</strong> your life. This is your<br />

opportunity to learn about the business before<br />

investing your money. Expert training, help and<br />

impartial advice is available.<br />

MEMBER OFFER!<br />

Industry skills qualifications<br />

prices slashed<br />

<strong>Fish</strong> Frying Skills/Customer<br />

Service Skills<br />

Normally £180 now £100<br />

Dual reduced from £270<br />

to £150 (plus VAT)<br />

Ends 31st <strong>of</strong> <strong>Jul</strong>y<br />

What our students<br />

have to say!<br />

The content was brilliant; I now know a lot more<br />

now to help me go into the fish and chip business.<br />

Personalities <strong>of</strong> presenters – fantastic.<br />

Excellent course, all very good and pr<strong>of</strong>essional.<br />

Hugh Mantle – very good teacher.<br />

Overall impressed and overwhelmed by knowledge.<br />

For further details <strong>of</strong> these courses or to discuss<br />

your specific training requirements, contact<br />

Karen Clark on 0113 230 7044 or email at<br />

k.clark@federation<strong>of</strong>ifshfriers.co.uk


June/<strong>Jul</strong>y<br />

NFFF activity round-up<br />

Executive Council enquiries<br />

Throughout June and <strong>Jul</strong>y the NFFF have taken calls from members and <strong>of</strong>fered advice and assistance on the following issues:-<br />

Advice on handling a dispute with a Gas utilities company<br />

Help on sourcing good Maris Pipers<br />

Advice on how to improve a business which has recently opened<br />

and is underperforming<br />

Advice on buying re-conditioned ranges<br />

NFFF Activities<br />

Advice on sustainability<br />

Advice on waste oil collection<br />

Advice on importing fish<br />

Advice on gluten free batter and how to separate the pans to<br />

ensure it is done correctly<br />

Date Event/Engagement NFFF representation<br />

7th June <strong>2012</strong> Final presentation re HR and H&S support packages at NFFF head <strong>of</strong>fices, Leeds AC, MD, DD<br />

12th June <strong>2012</strong> <strong>National</strong> <strong>Fish</strong> & Chip Awards steering committee meeting, Warwick GH<br />

12th June <strong>2012</strong> 100 Years Committee meeting at Colman’s South Shields, with Duncan McLean <strong>of</strong> Henry Colbeck RO, AC, DD<br />

13th June <strong>2012</strong> The Business Reference Panel (BRP) <strong>of</strong> the BRDO (Better Regulation Delivery Office) meeting, central London MD<br />

25th June <strong>2012</strong> EC meeting at NFFF head <strong>of</strong>fices in Leeds<br />

All Officials, EC’s<br />

(excluding RO) and DD<br />

27th June <strong>2012</strong> Potato Council Marketing Strategy Committee meeting, York GH<br />

27th June <strong>2012</strong> Seafish Consumer Advisory Panel – Supply Chain and Consumer Panel meeting in Edinburgh MD<br />

28th June <strong>2012</strong> Seafood Training Academy board meeting, Grimsby MD<br />

2nd <strong>Jul</strong>y <strong>2012</strong> Young <strong>Fish</strong> <strong>Friers</strong> trip to Fleetwood <strong>Fish</strong> Market, then Triple F chips, Preston AC<br />

3rd <strong>Jul</strong>y FSA Advisory Committee meeting, Aberdeen SA<br />

9th <strong>Jul</strong>y <strong>2012</strong> Promotions meeting, Wetherby Whaler, Guiseley<br />

MD, GH, AC, RO, SA,<br />

DD, TP, PD<br />

12th <strong>Jul</strong>y <strong>2012</strong> Seafood Certification Network teleconference DD<br />

12th <strong>Jul</strong>y <strong>2012</strong> Meeting to discuss BRP member input and support into Portas report, central London MD<br />

New and returning NFFF members June/<strong>Jul</strong>y<br />

Business name Member name Town<br />

Adriano Pia Argyl<br />

Arthur Ratcliffe <strong>Fish</strong> and Chips at the Pier Clacton on Sea<br />

Benjamin Manluctao The Central <strong>Fish</strong> Restaurant Dyfed<br />

Blackstock’s Gareth Gordon Chester<br />

Coral Williams Flintshire<br />

D F Murphy Helmsley <strong>Fish</strong> Shop Helmsley's<br />

David Amsden Richmond<br />

David O' Connell Flipper's <strong>Fish</strong> Bar Kent<br />

David Wills Jon Bouys Chippy Newquay<br />

Dominico Grilli Fife<br />

Gemma Wallace Morgans <strong>Fish</strong> Bar And Baguette Shop Newport<br />

Gino Gregorio Blyth<br />

James Watson Cromer<br />

John Mann Peterborough<br />

Jonbouys Chippie David Wills Newquay<br />

Kerry Thomas<br />

La Roulotte Miss Christine Leconte Les Sables-d'Olonne<br />

Lake <strong>Fish</strong> Bar Tina Brittain Lake<br />

Lake <strong>Fish</strong> Bar Nigel Brittain Lake<br />

Mark Elsner<br />

Business name Member name Town<br />

Mark Green<br />

Merdan Adiguzel Fairgreen <strong>Fish</strong> Bar Diss<br />

Morgans <strong>Fish</strong> Bar And<br />

Baguette Shop<br />

Gemma Wallace Newport<br />

Mr Chips Maqsood Hussain Leeds<br />

Mr Maqsood Hussain<br />

Naz Islam<br />

Leeds<br />

Padraig Cunningham Co. Waterford<br />

Paul Bridgeman Trawlers Catch Norwich<br />

Peter Ellis<br />

Stephen Thomas<br />

The Rose & Crown Flamborough<br />

Stuart Devine The Ashvale Aberdeen<br />

Terry Pratt Codfathers Devon<br />

The Rose & Crown Peter Ellis Bridlington<br />

Zohaib Hussain Zero Plus <strong>Fish</strong> Bar Cardiff<br />

John Mann Peterborough<br />

David Amsden Richmond<br />

Coral Williams Flint<br />

Paul Bridgeman Norwich<br />

Key<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

GH Gregg Howard, President<br />

MD Mark Drummond, Vice President<br />

AC Andrew Crook, Treasurer<br />

JP John Penaluna, Executive Councillor<br />

SA Stuart Atkinson, Executive Councillor<br />

RO Richard Ord, Executive Councillor<br />

JW John Wild, Executive Councillor<br />

AHA Alan Hanna, Executive Councillor<br />

JM John Mcneil, Executive Councillor<br />

JK Jasin Kaplan, Executive Councillor<br />

DD Denise Dodd, General Secretary<br />

PD Paul Douris, Quality Awards Co-Ordinator<br />

KC Karen Clark, Training Co-Ordinator<br />

TP Thomas Pick, Media Co-Ordinator<br />

TPT Tracy Poskitt, Special projects advisor<br />

43


www.fishandchipbusinesses.co.uk<br />

0845 1214005 / info@fcbsales.com<br />

FISH AND CHIP BUSINESS SALES HAVE INCORPORATED GRAVELEYS OF LEEDS BUSINESS<br />

TRANSFER AGENTS, JOINING FORCES TO CREATE ONE OF THE COUNTRY’S LARGEST<br />

BUSINESS TRANSFER AGENTS SPECIALISNG IN THE FISH AND CHIP SECTOR.<br />

JOHN CAIRNS (FNAEA FICBA, FORMERLY OF GRAVELEYS) HAS JOINED TO HEAD UP SALES<br />

AND WILL ONLY BE TOO PLEASED TO DISCUSS ALL ASPECTS OF SELLING AND BUYING FISH<br />

AND CHIP SHOPS.<br />

JOHN HAS MANY YEARS EXPERIENCE IN THE SECTOR AND IS RESPECTED THROUGHOUT THE<br />

INDUSTRY. JOHN CAN BE CONTACTED ON 01904 777483<br />

LOCATION SHOP TYPE TURNOVER TENURE PRICE REF NO<br />

Cheshire <strong>Fish</strong> and Chips Takeaway £4,500 per week L/H £140,000 CHE003<br />

Cheshire <strong>Fish</strong> and Chips Takeaway £1,200 per week L/H £33,000 CHE006<br />

Cheshire <strong>Fish</strong> and Chips Takeaway £2,200 per week L/H £69,950 CHE000004<br />

Tyne and Wear <strong>Fish</strong> and Chips Takeaway £2500 per week L/H £78,500 COD004<br />

Middlesbrough <strong>Fish</strong> and Chips Takeaway Currently Closed L/H Offers Invited COD00004<br />

Tyne and Wear Chinese Takeaway £1,200 per week L/H £45,000 COD00007<br />

Cleveland <strong>Fish</strong>, Chips, Pizza and Kebab Takeaway £4,000 per week F/H £310,000 COD00008<br />

Northumberland <strong>Fish</strong> and Chips Takeaway £3,000 per week F/H £160,000 COD00010<br />

Lincoln <strong>Fish</strong>, Chips and Kebab Takeaway £3800 per week L/H £75,000 COD00012<br />

Cleveland <strong>Fish</strong> and Chips Takeaway £2,000 per week L/H £58,500 COD00013<br />

Saltburn by the Sea <strong>Fish</strong> and Chips Takeaway £1,800 per week F/H £175,000 COD00014<br />

County Durham <strong>Fish</strong> and Chip Takeaway and Cafeteria £2,000 per week L/H £47,500 COD00017<br />

Cumbria Chinese, Thai and <strong>Fish</strong> and Chips £2,500 per week L/H £45,000 CUM001<br />

Cumbria <strong>Fish</strong> and Chips Takeaway Undisclosed F/H £275,000 CUM00003<br />

Derby Pizza and Kebab Takeaway £5,000 per week L/H £100,000 DER005<br />

Derbyshire <strong>Fish</strong> and Chips Café and Takeaway £1,500 per week L/H £55,000 DER00004<br />

Leeds <strong>Fish</strong> & Chips Takeaway £3,000 per week L/H £89,950 YOR00057<br />

Leeds <strong>Fish</strong> & Chips Takeaway £3,300 per week F/H £229,500 YOR00058<br />

Leeds <strong>Fish</strong> & Chips Takeaway £1,200 per week L/H £36,000 YOR00060<br />

Otley <strong>Fish</strong> & Chips Takeaway £2,200 per week L/H £59,950 YOR00062<br />

Leeds <strong>Fish</strong> & Chips Takeaway & Cafeteria £1,200.00 F/H £230,000 YOR00064<br />

North Yorkshire <strong>Fish</strong> & Chips Takeaway & Restaurant Undisclosed Optional Price on Application YOR00067<br />

Keighley <strong>Fish</strong> & Chips Takeaway £800 per week L/H £19,950 YOR00068<br />

Leeds <strong>Fish</strong> & Chips Takeaway £5,500 per week Optional L/H £170,000 F/H £365,000 YOR00069<br />

Barnsley <strong>Fish</strong> & Chips Takeaway Undisclosed Optional L/H £150,000 F/H £400,000 YOR00070<br />

West Yorkshire <strong>Fish</strong> & Chips Takeaway £1,300 per week L/H £46,000 YOR00072<br />

Doncaster <strong>Fish</strong> and Chips, Pizza and Kebab Takeaway £1,800 per week L/H £46,000 YOR00073<br />

Scarborough <strong>Fish</strong> and Chip Takeaway and Cafeteria £4,000 F/H £295,000 YOR00074<br />

Leeds <strong>Fish</strong> & Chips Takeaway £500-600 per week F/H £165,000 YOR00075<br />

Harrogate <strong>Fish</strong> and Chip and Seafood Restaurant £25,000 per week Optional L/H £195,000 F/H £2.2,000,000 YOR00076<br />

East Yorkshire <strong>Fish</strong> and Chips Takeaway £1,000 per week F/H £199,950 YOR00077<br />

East Yorkshire <strong>Fish</strong> and Chip Takeaway £18,000 per week L/H £620,000 YOR00079<br />

West Yorkshire <strong>Fish</strong> and Chips Takeaway £2,500 per week L/H £65,000 YOR00080<br />

Beverley <strong>Fish</strong> and Chips Takeaway £1,500 per week L/H £32,500 YOR00081<br />

East Yorkshire <strong>Fish</strong> and Chips Takeaway £1,500 per week L/H £35,000 YOR00082<br />

Hull <strong>Fish</strong> and Chips Takeaway £1,400 per week L/H £28,000 YOR00083<br />

www.fishandchipbusinesses.co.uk


SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

TELEPHONE ROSENS FOR YOUR<br />

FREE VALUATION<br />

PRIVATE & CONFIDENTIAL DEALINGS AT ALL TIMES<br />

<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />

Members <strong>of</strong> the Institution <strong>of</strong> Commercial Business Agents<br />

<strong>National</strong> Association <strong>of</strong> Estate Agents & <strong>Federation</strong> <strong>of</strong> Small Businesses<br />

ESTABLISHED 1959<br />

Buying or Selling a <strong>Fish</strong> & Chip Business<br />

<strong>Fish</strong> & Chip shops<br />

for sale<br />

NEWCASTLE<br />

£75,000 Leasehold<br />

FISH & CHIP SHOP TAKEAWAY<br />

+ Advised T/O c. £3,000 pw<br />

• Operated under management<br />

• Modern equipment since 2008<br />

Newcastle Office Ref 64/10717/S<br />

T: 0191 222 1740<br />

DORSET<br />

£99,950 Leasehold<br />

FISH & CHIP TAKEAWAY<br />

+ Refitted and modernised takeaway<br />

• Good location<br />

• Approximately 35 bags <strong>of</strong> potatoes pw<br />

Winchester Office Ref 38/17968/S/F<br />

T: 01962 844 455<br />

WALSALL<br />

www.christie.com<br />

£55,000 Leasehold<br />

FISH & CHIP SHOP<br />

+ Newly established fish and chip takeaway<br />

• Busy main road location<br />

• Refurbished trading area c. 276 sq ft<br />

Birmingham Office Ref 58/12830/S<br />

T: 0121 456 1222<br />

EDINBURGH<br />

Guide Price £395,000 Freehold<br />

TRADITIONAL FISH & CHIP TAKEAWAY<br />

+ Good city centre location<br />

• Gross weekly sales c. £7,000<br />

• Scope to develop existing menu<br />

Edinburgh Office Ref 52/18367/S/F<br />

T: 0131 557 6666<br />

BERKSHIRE<br />

£975,000 Freehold<br />

FISH & CHIP SHOP & OFF LICENCE<br />

+ <strong>National</strong> Lottery agent<br />

• 5-bedroom detached Tudor-fronted home<br />

• Weekly sales c. £11,000<br />

Winchester Office Ref 38/17952/S<br />

T: 01962 844 455<br />

Specialising in the Sale & Valuation <strong>of</strong> Fried <strong>Fish</strong> Businesses<br />

for over 52 years.<br />

CONTACT ROSENS FOR YOUR FREE LISTING OF SHOPS<br />

FOR SALE THROUGHOUT THE UNITED KINGDOM<br />

A GREAT SELECTION OF FREEHOLDS & LEASEHOLDS<br />

( Thinking <strong>of</strong> Selling your <strong>Fish</strong> & Chip Business<br />

SOUTH ENGLAND 020-8539-6426<br />

NORTH ENGLAND 0113-234-2234<br />

NO UPFRONT FEES<br />

NO ADVERTISING COSTS<br />

Rosens personally inspect all businesses<br />

NO SALE<br />

NO CHARGE<br />

www.e-rosens.co.uk<br />

THE fish friers Agent<br />

45


MANDENS<br />

<br />

<br />

T: 01403 700381 - WWW. MANDENS. CO. UK<br />

<br />

T HE SPECIALIST BUSINESS TRANSFER AGENTS AND VALUERS TO THE F ISH & C HIP TRADE.<br />

<br />

<br />

<br />

THIS IS A SMALL SELECTION OF THE FISH AND CHIP BUSINESSES THAT<br />

<br />

WE CURRENTLY HAVE ON THE MARKET<br />

KENT/SOUTH EAST LONDON – Exceptionally well fitted totally<br />

refurbished traditional style fish and chip business with small seating<br />

area. Prominent parade location in affluent sought after area. Taking<br />

£5,500pw on only 30 hours opening. Very small menu, top prices<br />

charged. New Kiremko range. Refurbished 2 bed flat above. Lease 14<br />

years, rent £18,000pa.<br />

<br />

Viewing highly recommended. Sole agents.<br />

Price: £160,000 lease. Ref: FT3352<br />

<br />

DORSET – Detached, freehold long established successful traditional<br />

style take away only fish and chip business. Prominent main road<br />

location in sought after town. Excellent inventory including 6 pan<br />

frying range. Taking £5,500pw excellent pr<strong>of</strong>its , over £100,000 net<br />

<br />

– full accounts available. Self contained living accommodation above.<br />

Sole agents. Price: £545,000 freehold. Ref: FT3361<br />

<br />

BUCKINGHAMSHIRE (MILTON KEYNES) – A long established<br />

recently completely refurbished take away traditional fish and chip<br />

business. Prominent parade shop with excellent customer parking.<br />

Spacious shop<br />

<br />

with new 3 pan range etc. Taking £4,000pw on short<br />

hours and small menu. Large rear yard with parking. New 20 year<br />

lease available (possible freehold). Self contained refurbished 2 bed<br />

<br />

flat above. Sole agents. Price: £135,000 lease. Ref: FT3364<br />

HAMPSHIRE - Successful well known traditional style fish and chip<br />

business. Prominent high street location <strong>of</strong> affluent sought after town.<br />

Well equipped business completely staff run. Taking average<br />

£10,500pw. Lease, 11 years unexpired, rent £27,000pa. Self<br />

contained 2 bed flat above. Sole agents. Price: £350,000 lease. Ref:<br />

<br />

FT3368<br />

WILTSHIRE – Well known long established (same family hands 50<br />

years) traditional style fish and chip business, prime location within<br />

city market square. Staff run – taking £8,500pw average.<br />

Considerable potential. Closed Sundays. Fitted and equipped to a very<br />

high standard. New 20 year lease available. Sole agents. Price:<br />

£265,000 new lease. Ref: FT3367<br />

BERKSHIRE –<br />

A successful and well established fish and chip<br />

business, end parade premises behind service road for customer<br />

parking in popular town. Very well fitted and equipped. Taking<br />

£10,500pw. Mostly staff run. Secure lease, rent £19,500pa including<br />

2 bed self contained flat above. Sole agents. Price: £380,000 lease.<br />

Ref: FT3363<br />

NORTH WALES/CHESHIRE <br />

BORDER – Successful high standard<br />

traditional take away fish and chip business, prominent location in<br />

attractive town. Taking average £7,500pw. Very well fitted, Kiremko<br />

range. Three self contained flats. Available with new 20 year lease<br />

(freehold could be available). Sole agents. Price: £199,950 new<br />

lease. Ref: FT3349<br />

HERTFORDSHIRE – High standard traditional style fish and chip<br />

business, high street location <strong>of</strong> attractive town. Completely<br />

unopposed taking £7,000+pw on only 30 hours opening. Very small<br />

<br />

menu – tremendous potential for larger menu and increased hours.<br />

20 year lease, rent £23,000pa. includes self contained flat above.<br />

Highly recommended. Sole agents. Price: £210,000. Ref: FT3350<br />

ESSEX – Successful and easily operated traditional style fish and chip<br />

business occupying a central location within a sought after town. Very<br />

well fitted and equipped with a 4 pan Florigo range. Frozen chips sold.<br />

Seating for 30 customers. Easy hours, small menu. Taking £6,500pw.<br />

Lease, 9 years unexpired, rent £22,000pa. Sole agents. Price:<br />

£145,000 lease. Ref: FT3366<br />

SURREY/BERKSHIRE BORDERS – Long established traditional style<br />

company owned take away only fish and chip business. Prominent<br />

main road location in busy and popular area. Taking £5,000pw<br />

completely staff run – small menu – closed Sundays. Very well fitted,<br />

Kiremko range etc. Self contained 2 bed flat. Long lease, rent<br />

£18,000pa. Sole agents. Price: £168,500 lease. Ref: FT3365<br />

SUFFOLK – Freehold, long established traditional style fish and chip<br />

business, corner location on busy road with large surrounding<br />

residential areas. Taking £8,500/9,000pw on easy hours – small<br />

menu. Very well equipped with Frank Ford island range, etc. Large<br />

enclosed yard with parking and garage. Self contained 3 bed flat<br />

above. Highly recommended. Sole agents. Price: £575,000 freehold.<br />

Ref: FT3337<br />

EAST SUSSEX – Long established, easily operated take away only<br />

traditional fish and chip shop. Prominent location with good customer<br />

parking in popular town. Very recently closed due to personal<br />

circumstances. Shop fully equipped and ready to open, 3 pan counter<br />

range, etc. Large self contained 3 bed accommodation with central<br />

heating, garage and garden. Lease, rent £12,000pa. An excellent<br />

opportunity. Sole agents. Price: £58,500 lease. Ref: FT3360<br />

WEST SUSSEX – An easily operated, traditional style fish and chip<br />

business with some seating within popular large village adjacent to<br />

large super market and car park. Latest closing 8pm – closed Sundays<br />

– great potential. Taking £3,500pw. Lease, 7 years unexpired, rent<br />

£16,000pa. 3 pan counter range etc. Lock up. Sole agents. Price:<br />

£120,000 lease. Ref: FT3359<br />

WEST SUSSEX – Freehold property with A5 planning use ideal as fish<br />

and chip business. Parade shop next to busy station, large school and<br />

residential areas. Large residential accommodation, 5/6 bedrooms.<br />

Potential to convert to 2 flats (subject to planning). Further details on<br />

request. Sole agents. Price: £355,000 freehold. Ref: FT3348<br />

WWW.MANDENS.CO.UK<br />

W E SPECIALISE ONLY IN THE SALE AND VALUATION OF F ISH AND C HIP BUSINESSES THROUGHOUT<br />

THE C OUNTRY.


<strong>Fish</strong> & Chip Takeaway Liskeard<br />

Freehold £400,000 Ref: CF30386M<br />

Residential area opp. large secondary school<br />

3bed s/c accommodation with private yard<br />

Potential sales <strong>of</strong> over £150,000<br />

Scope to increase turnover with longer hours<br />

Not dependent on tourist trade<br />

Cornwall 07817 885832<br />

<strong>Fish</strong> & Chip Takeaway Bristol<br />

Leasehold £119,500 Ref: CF30039H<br />

Also <strong>of</strong>fers chicken, burgers, pizza<br />

Spacious, well-presented shop<br />

s/c 3 bedroom accommodation<br />

Taking £4,100 per week, thriving business<br />

Scope for growth, long lease<br />

Bristol 0117 960 6563<br />

<strong>Fish</strong> & Chip Takeaway Poole<br />

Freehold £84,950 Ref: CF30353R<br />

Eye catching premises, part <strong>of</strong> shopping parade<br />

Fronts main road, surrounded by housing<br />

Spacious well equipped & maintained premises<br />

Sales 2011 £108,638 Gross Pr<strong>of</strong>it £83,141<br />

Try before you buy and vendor loan available<br />

Dorset 01404 813762<br />

Food To Go/S/wich Bar North Devon<br />

Leasehold £48,995 Ref: SB/TR/CF30631N<br />

One <strong>of</strong> best high street trading positions<br />

Easily manageable, run by couple, no staff<br />

Immaculate, lock-up with 5* EHO rating<br />

Increasing sales 2011 £86,920 ex vat, GP 64%<br />

Low overheads, Net Pr<strong>of</strong>its approx £40,000<br />

Devon 01404 813762<br />

<strong>Fish</strong> & Chip Takeaway Nottingham<br />

Leasehold £139,000 Ref: CF25390G<br />

Well established & presented<br />

Unopposed in busy precinct<br />

Stated takings £3,800 per week<br />

20 year Lease as <strong>of</strong> 2010<br />

Lock-up premises<br />

Notts 01858 469469<br />

<strong>Fish</strong> & Chip Shop Southport<br />

Freehold iro £1.1m Ref: CF26905NW<br />

Multi Award Winning<br />

Certified t/over £9,500 per week @ 71% GP<br />

Seasonal trading 28 weeks only no lates<br />

120 restaurant covers inside 28 outside<br />

Freehold includes 7 flats @ £24,000 income<br />

Business lease available £325,000<br />

North West 01704 211900<br />

<strong>Fish</strong> & Chip Shop Gwent<br />

Leasehold £69,500 Ref: CF30090J<br />

Busy town located fish and chip shop<br />

Takeaway plus seating area for 12 covers<br />

Long established and easily run<br />

Annual sales circa £120,000 per annum<br />

Super opportunity<br />

S & W Wales 01633 868609<br />

Chinese Takeaway East Northants<br />

Leasehold £25,000 Ref: C30283SM<br />

Taking £500 per week, short hours<br />

Scope for Indian, <strong>Fish</strong> & Chips, Pizzas<br />

One bedroom accommodation<br />

Rent £7,500 per annum<br />

Freehold available £160,000<br />

Warwicks/Northants 01564 771770<br />

<strong>Fish</strong> & Chip & Takeaway North Dorset<br />

Freehold £299,500 Ref: CF27079R<br />

Prime high pr<strong>of</strong>ile trading position<br />

Character property set across 3 levels<br />

3 bedroom house, garden, garage and parking<br />

Trades 5 day week, serves traditional menu<br />

Sales £135,592 ex vat, Gross Pr<strong>of</strong>it £91,591<br />

Dorset 01404 813762<br />

<strong>Fish</strong> & Chip Shop & Café Cumbria<br />

Freehold £289,500 Ref: CF30217NE<br />

Excellent business overlooking Solway Firth<br />

T/o £5,000 per week - scope to increase<br />

6 day trading. Net Pr<strong>of</strong>it £60,000 approx<br />

Café area for 20 covers, 3/4 bedroom flat<br />

Very long established, L/H option £150,000<br />

North East 01670 783220<br />

<strong>Fish</strong> & Chip Takeaway Stoke on Trent<br />

Leasehold £125,000 Ref: CF26296V<br />

Busy town centre location<br />

Ground floor 76 cover restaurant<br />

Taking circa £4,232pw - Gross Pr<strong>of</strong>it 60%<br />

Sales accounts March ’11 £199,220per annum<br />

2 bedroom accommodation in need <strong>of</strong> refurb<br />

Staffs/Derbys 01782 711022<br />

<strong>Fish</strong> & Chips Wolverhampton<br />

Leasehold £149,950 Ref: CF30342K<br />

Taking £3,600 per week<br />

Very attractively presented shop<br />

In a good trading location<br />

Long lease<br />

Includes 2/3 bedroom accommodation<br />

West Midlands 01543 417999<br />

Freehold <strong>Fish</strong> & Chips Essex Marina<br />

Freehold £375,000 Ref: CF30134B<br />

Prime position in busy marina<br />

Well presented with 30 covers for eating in<br />

Massive seasonal uplifts in trade<br />

Same hands 48 years, genuine sale<br />

Valuable freehold & highly pr<strong>of</strong>itable<br />

Essex 01279 466323<br />

<strong>Fish</strong> & Chips, Kebabs Birmingham<br />

Leasehold £80,000 Ref: CF30345K<br />

Taking £4,000 per week<br />

Plus £10,800 rental income<br />

Expensively fitted shop<br />

In a good residential area<br />

Long Lease, Acocks Green<br />

West Midlands 01543 417999<br />

<strong>Fish</strong> & Chip Rest/Taway Nr Preston<br />

Freehold £255,000 Ref: CF26910NW<br />

Busy traditional freehold restaurant/takeaway<br />

Prime location in busy market town<br />

Turnover iro £3000per week healthy pr<strong>of</strong>its<br />

Downstairs takeaway upstairs restaurant<br />

Short trading hours less than 18 per week<br />

North West 01704 211900<br />

<strong>Fish</strong> & Chip & Shop Suffolk<br />

Freehold £290,000 Ref: CF30118E<br />

Available also on Lease @ £85,000<br />

Separate two bedroom accommodation<br />

Established residential location<br />

Turnover c£3,000 per week staff run<br />

Scope for owner operator<br />

Anglia 01767 654185


<strong>Fish</strong> & Chip Takeaway Liskeard<br />

Freehold £400,000 Ref: CF30386M<br />

Residential area opp. large secondary school<br />

3bed s/c accommodation with private yard<br />

Potential sales <strong>of</strong> over £150,000<br />

Scope to increase turnover with longer hours<br />

Not dependent on tourist trade<br />

Cornwall 07817 885832<br />

<strong>Fish</strong> & Chip Takeaway Bristol<br />

Leasehold £119,500 Ref: CF30039H<br />

Also <strong>of</strong>fers chicken, burgers, pizza<br />

Spacious, well-presented shop<br />

s/c 3 bedroom accommodation<br />

Taking £4,100 per week, thriving business<br />

Scope for growth, long lease<br />

Bristol 0117 960 6563<br />

<strong>Fish</strong> & Chip Takeaway Poole<br />

Freehold £84,950 Ref: CF30353R<br />

Eye catching premises, part <strong>of</strong> shopping parade<br />

Fronts main road, surrounded by housing<br />

Spacious well equipped & maintained premises<br />

Sales 2011 £108,638 Gross Pr<strong>of</strong>it £83,141<br />

Try before you buy and vendor loan available<br />

Dorset 01404 813762<br />

Food To Go/S/wich Bar North Devon<br />

Leasehold £48,995 Ref: SB/TR/CF30631N<br />

One <strong>of</strong> best high street trading positions<br />

Easily manageable, run by couple, no staff<br />

Immaculate, lock-up with 5* EHO rating<br />

Increasing sales 2011 £86,920 ex vat, GP 64%<br />

Low overheads, Net Pr<strong>of</strong>its approx £40,000<br />

Devon 01404 813762<br />

<strong>Fish</strong> & Chip Takeaway Nottingham<br />

Leasehold £139,000 Ref: CF25390G<br />

Well established & presented<br />

Unopposed in busy precinct<br />

Stated takings £3,800 per week<br />

20 year Lease as <strong>of</strong> 2010<br />

Lock-up premises<br />

Notts 01858 469469<br />

<strong>Fish</strong> & Chip Shop Southport<br />

Freehold iro £1.1m Ref: CF26905NW<br />

Multi Award Winning<br />

Certified t/over £9,500 per week @ 71% GP<br />

Seasonal trading 28 weeks only no lates<br />

120 restaurant covers inside 28 outside<br />

Freehold includes 7 flats @ £24,000 income<br />

Business lease available £325,000<br />

North West 01704 211900<br />

<strong>Fish</strong> & Chip Shop Gwent<br />

Leasehold £69,500 Ref: CF30090J<br />

Busy town located fish and chip shop<br />

Takeaway plus seating area for 12 covers<br />

Long established and easily run<br />

Annual sales circa £120,000 per annum<br />

Super opportunity<br />

S & W Wales 01633 868609<br />

Chinese Takeaway East Northants<br />

Leasehold £25,000 Ref: C30283SM<br />

Taking £500 per week, short hours<br />

Scope for Indian, <strong>Fish</strong> & Chips, Pizzas<br />

One bedroom accommodation<br />

Rent £7,500 per annum<br />

Freehold available £160,000<br />

Warwicks/Northants 01564 771770<br />

<strong>Fish</strong> & Chip & Takeaway North Dorset<br />

Freehold £299,500 Ref: CF27079R<br />

Prime high pr<strong>of</strong>ile trading position<br />

Character property set across 3 levels<br />

3 bedroom house, garden, garage and parking<br />

Trades 5 day week, serves traditional menu<br />

Sales £135,592 ex vat, Gross Pr<strong>of</strong>it £91,591<br />

Dorset 01404 813762<br />

<strong>Fish</strong> & Chip Shop & Café Cumbria<br />

Freehold £289,500 Ref: CF30217NE<br />

Excellent business overlooking Solway Firth<br />

T/o £5,000 per week - scope to increase<br />

6 day trading. Net Pr<strong>of</strong>it £60,000 approx<br />

Café area for 20 covers, 3/4 bedroom flat<br />

Very long established, L/H option £150,000<br />

North East 01670 783220<br />

<strong>Fish</strong> & Chip Takeaway Stoke on Trent<br />

Leasehold £125,000 Ref: CF26296V<br />

Busy town centre location<br />

Ground floor 76 cover restaurant<br />

Taking circa £4,232pw - Gross Pr<strong>of</strong>it 60%<br />

Sales accounts March ’11 £199,220per annum<br />

2 bedroom accommodation in need <strong>of</strong> refurb<br />

Staffs/Derbys 01782 711022<br />

<strong>Fish</strong> & Chips Wolverhampton<br />

Leasehold £149,950 Ref: CF30342K<br />

Taking £3,600 per week<br />

Very attractively presented shop<br />

In a good trading location<br />

Long lease<br />

Includes 2/3 bedroom accommodation<br />

West Midlands 01543 417999<br />

Freehold <strong>Fish</strong> & Chips Essex Marina<br />

Freehold £375,000 Ref: CF30134B<br />

Prime position in busy marina<br />

Well presented with 30 covers for eating in<br />

Massive seasonal uplifts in trade<br />

Same hands 48 years, genuine sale<br />

Valuable freehold & highly pr<strong>of</strong>itable<br />

Essex 01279 466323<br />

<strong>Fish</strong> & Chips, Kebabs Birmingham<br />

Leasehold £80,000 Ref: CF30345K<br />

Taking £4,000 per week<br />

Plus £10,800 rental income<br />

Expensively fitted shop<br />

In a good residential area<br />

Long Lease, Acocks Green<br />

West Midlands 01543 417999<br />

<strong>Fish</strong> & Chip Rest/Taway Nr Preston<br />

Freehold £255,000 Ref: CF26910NW<br />

Busy traditional freehold restaurant/takeaway<br />

Prime location in busy market town<br />

Turnover iro £3000per week healthy pr<strong>of</strong>its<br />

Downstairs takeaway upstairs restaurant<br />

Short trading hours less than 18 per week<br />

North West 01704 211900<br />

<strong>Fish</strong> & Chip & Shop Suffolk<br />

Freehold £290,000 Ref: CF30118E<br />

Available also on Lease @ £85,000<br />

Separate two bedroom accommodation<br />

Established residential location<br />

Turnover c£3,000 per week staff run<br />

Scope for owner operator<br />

Anglia 01767 654185


HELP SHAPE THE<br />

FUTURE OF THIS<br />

GREAT BRITISH<br />

INDUSTRY...<br />

Youngfriers.com is the website designed to support the Young<br />

<strong>Fish</strong> <strong>Friers</strong> group. Register for free to become part <strong>of</strong> the next<br />

generation pushing <strong>Fish</strong> and Chips forward.<br />

Open for anyone to join aged<br />

between 16 and 30<br />

Meet other people that work in<br />

fish and chips<br />

Learn more about the industry and<br />

its suppliers<br />

Develop you skills and share<br />

your knowledge<br />

Run by young friers for<br />

Young <strong>Friers</strong><br />

WWW.YOUNGFRIERS.COM<br />

Associate members <strong>of</strong> The <strong>National</strong><br />

<strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>.<br />

Save hundreds <strong>of</strong> pounds in range<br />

service and duct cleaning charges!<br />

<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />

Our unique fish friers insurance policy requires range<br />

service and ducting cleaning only once a year not six<br />

monthly like most insurers.<br />

Simple, fast and competitive online quotations in<br />

minutes with immediate cover available!<br />

Available through the <strong>of</strong>ficial NFFF website at<br />

www.federation<strong>of</strong>fishfriers.co.uk<br />

or contact us direct on<br />

01924 499182 (please mention<br />

the NFFF when ringing)<br />

Brian Thornhill & Son<br />

704 Huddersfield Road, Ravensthorpe,<br />

Dewsbury, West Yorkshire. WF13 3HU<br />

Authorised and regulated by The Financial Services Authority<br />

NFFF<br />

MEMBER<br />

DISCOUNT<br />

AVAILABLE<br />

49


THE fish friers REVIEW<br />

50<br />

Traders Board<br />

Mobile Cooking Oil<br />

or Fat FiltrationKeep Environmental Services specialize in<br />

New Merlin units to suit most fryers<br />

Most makes <strong>of</strong> second hand machines available<br />

Merlin - Opal - Bitterling<br />

Filter bags and Liners to suit<br />

• Chippers • Peelers • Batter Mixers •<br />

• The Kuroma Table Top Pressure Fryer •<br />

Contact<br />

Steve Hill Services<br />

T 01452 521081 M 07860 232741<br />

Email: steve@fryingfilters.com<br />

www.fryingfilters.org<br />

Peelers & Chippers<br />

New & Reconditioned<br />

PLEASE NOTE: The <strong>Fish</strong> <strong>Friers</strong> Review is the members’ journal <strong>of</strong><br />

the <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>. The advertising pages <strong>of</strong> the<br />

Review are <strong>of</strong>fered to the trade as a means <strong>of</strong> introducing goods<br />

and services at an economic cost to fish friers throughout the<br />

country.<br />

The publishers will take due care to ensure accuracy <strong>of</strong> all<br />

advertisements, but it is the sole responsibility <strong>of</strong> advertisers to<br />

Ductwork & Frying Range cleaning.<br />

We provide full document support pack with before and<br />

after pictures and Insurance Certification.<br />

Main Support area is Lincolnshire, Yorkshire and the<br />

M62 Corridor, but we have carried out work in <strong>2012</strong><br />

as far away as Jersey!<br />

NFFF – Discount available.<br />

Contact Dave Penson 01472 60<strong>2012</strong><br />

or 07740 061526<br />

DENIS WILSON SERVICES<br />

CORGI REGISTERED<br />

NFFF confirmed<br />

<strong>Fish</strong> Frying Range Service Engineer<br />

Fast and Friendly Assistance<br />

Contact Denis on telephone:<br />

0113 225 6672 (Home)<br />

07968 323 746 (Mobile)<br />

ensure that the description <strong>of</strong> goods and services <strong>of</strong>fered comes<br />

within the provisions <strong>of</strong> the Trade Descriptions Acts 1968 and 1972.<br />

It is also the responsibility <strong>of</strong> advertisers to comply with the Business<br />

Advertisements (Disclosure) Order 1977.<br />

The publication <strong>of</strong> an advertisement is not a recommendation or an<br />

endorsement <strong>of</strong> particular goods or services by either the <strong>Fish</strong> <strong>Friers</strong><br />

Review Ltd. or the <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong> Ltd., either<br />

FRYING IN<br />

THE SUN,<br />

MALLORCA<br />

Fancy a change <strong>of</strong><br />

surroundings? This busy shop<br />

has been established in Puerto<br />

Alcudia for 25 years, the<br />

present owner having run it for<br />

the last twenty. Open EVERY<br />

day for seven months April to<br />

October from 12 noon to<br />

3.00pm and 6.00pm to<br />

1.00/1.30am in the high season<br />

(June to September).<br />

Would suit couple who can<br />

work together. Closed<br />

November to March giving well<br />

earned time to do whatever!<br />

Price: Freehold GBP 199,000<br />

or Leasehold GBP 75, 000 with<br />

new lease to be negotiated.<br />

For full details phone<br />

0034658094636 or email<br />

lfcyam@hotmail.com<br />

FOR SALE: FISH AND CHIP SHOP<br />

Busy, modern, main road shop, with easy parking. Good equipment,<br />

3 pan counter range. Large, 3 bedroom, self-contained family<br />

accommodation. Situated in a nice Nottinghamshire village.<br />

Open 6 days a week, takings £2500-£2800. No late openings.<br />

New 15 year lease. Option to acquire freehold. Offers in the region <strong>of</strong><br />

£70,000 leasehold.<br />

Sale due to owner retirement.<br />

Contact: 07929 743182 for more details.<br />

We buy your<br />

Surplus Equipment<br />

explicitly or implicitly.<br />

Readers <strong>of</strong> the Review, before entering into any engagements or<br />

contracts as a result <strong>of</strong> an advertisement, are advised to consult their<br />

solicitors, accountants, bank managers or other pr<strong>of</strong>essional<br />

advisers where necessary. No <strong>of</strong>fer <strong>of</strong> employment either on a<br />

salaried or fee basis should be made to any advertiser without first<br />

asking for and taking up references.


<strong>Federation</strong> Noticeboard<br />

Contact your local<br />

representative<br />

PRESIDENT:<br />

Mr Gregg Howard<br />

Tel: 07702 552900<br />

E-mail: gregghoward@uwclub.net<br />

Wild Acres, Pool Furlong, Clent, Stourbridge<br />

DY9 9RE<br />

VICE PRESIDENT:<br />

Mr Mark Drummond<br />

Tel: 01274 612032<br />

E-mail: markgd28@talktalk.net<br />

Towngate <strong>Fish</strong>eries, 56 High Street, Bradford<br />

BD10 8NN<br />

TREASURER:<br />

Andrew Crook<br />

Tel: 07748 631697<br />

E-mail: andrew@skippersfishbar.com<br />

8 Talbot Row, Balshaw Lane, Euxton, Lancs<br />

PR7 6HS<br />

EXECUTIVE COUNCILLORS FOR ENGLAND:<br />

Mr Richard Ord<br />

Tel: 07759 298414<br />

E-mail: colmans@tiscali.co.uk<br />

Colman’s<br />

182-186 Ocean Road,<br />

South Shields,<br />

Tyne and Wear NE2 2JQ<br />

Mr John Wild<br />

Tel: 01524 852211<br />

E-mail: john@tarnbrookchippy.co.uk<br />

Tarnbrook Chippie<br />

2 Tarnbrook Road, Heysham,<br />

Lancashire LA3 2EJ<br />

EXECUTIVE COUNCILLOR<br />

FOR SCOTLAND:<br />

Mr Stuart Atkinson<br />

Tel: 07885 249855<br />

E-mail: northstchipshop@aol.com<br />

North Street Chip Shop<br />

74 North Street<br />

Forfar, Angus DD8 3BJ<br />

EXECUTIVE COUNCILLOR FOR<br />

NORTHERN IRELAND:<br />

Mr Alan Hanna<br />

Tel: 028 417 63999<br />

E-mail: alan@pitstopfastfood.com<br />

Pit Stop Fast Food, 26 Bridge Street,<br />

Kilkeel, County Down BT34 4AD<br />

Mr John McNeil<br />

Tel: 01524 852211<br />

E-mail: andreajmac@aol.com<br />

Scooby Snax<br />

1-3 Church Road<br />

Clacton-on-Sea<br />

Essex CO7 0JE<br />

Mr Jasin Kaplan<br />

Tel: 07515 850250<br />

E-mail: jasin.kaplan@btconnect.com<br />

The Telegraph Chippie<br />

177 Telegraph Road<br />

Deal, Kent CT14 9DR<br />

EXECUTIVE COUNCILLOR<br />

FOR WALES:<br />

Mr John Penaluna<br />

Tel: 07903 864869<br />

E-mail: lapcatering@tiscali.co.uk<br />

The Chippy and The Cafe<br />

35a - 36 High Street<br />

Hirwaun, Mid Glamorgan<br />

CF44 9SW<br />

Area 8: Welsh Council<br />

Meeting <strong>2012</strong><br />

HAS YOUR SHOP RECEIVED AN AWARD OR MAYBE RAISED FUNDS FOR A CHARITY?<br />

Whatever you have done, please let us know, it’s great to share with fellow friers<br />

and if it worked for you it could work for others!<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

The Welsh Area Council (WAC) met at The Heritage Park Hotel,<br />

Trehafod on Sunday 17th June. The meeting was attended by active<br />

businesses and members who have been the stalwarts <strong>of</strong> the Area<br />

for many years.<br />

The meeting welcomed John Penaluna as the new Executive Councillor<br />

for Wales and thanks were given to Adrian Herdman for his many<br />

years <strong>of</strong> service as acting EC and for his work with the Area Council.<br />

Wales is not just a region; it is a whole country and geographically is<br />

something <strong>of</strong> a challenge. The WAC is committed to making closer<br />

links with all members in Wales and hope that with the addition <strong>of</strong> a<br />

Facebook page – Welsh fish and chip shops and friers will assist in<br />

this. Members who want to join can search for it on Facebook or<br />

contact John Penaluna or Thomas Pick at the NFFF Head Office.<br />

The meeting was an ideal opportunity for business owners to meet and<br />

discuss daily issues which arise and a greater comradeship was made<br />

between the friers who attended, some <strong>of</strong> them for the very first time,<br />

helping them understand that although they were facing many issues,<br />

there was always someone available who would be able to assist, even<br />

if just lending a listening ear, and <strong>of</strong> course that they were all facing<br />

similar issues at some stage.<br />

John Penaluna, in his first EC report provided information on a variety<br />

<strong>of</strong> subjects including KPMG and VAT, YFFY and Prince Charles<br />

coverage, nutritional testing, FSA and scores on the doors and the<br />

Quality Award scheme.<br />

The meeting delegates shared lunch together and many discussions<br />

took place, surprisingly around fish and chip shops, it was encouraging<br />

to see positive discussions and help and encouragement to fellow<br />

friers, the meeting closed with a date provisionally set for the next one,<br />

in the same venue. We hope that we shall be able to draw some more<br />

friers in and expand the network.<br />

Wales in <strong>2012</strong><br />

YFFY <strong>of</strong> the year <strong>2012</strong> won by Zohaib from Zero Plus in Cardiff<br />

Fryday’s (Phil Bullen) in St. Mellons achieving runner up in the Best<br />

Newcomer section <strong>2012</strong><br />

The Crispy Cod (Mathew Williams) representing Wales in the final<br />

<strong>of</strong> the <strong>Fish</strong> and Chip Shop <strong>of</strong> the Year <strong>2012</strong><br />

For further details and to make sure you get the details <strong>of</strong> the<br />

next meeting please contact John Penaluna via email<br />

johngeep@tiscali.co.uk or by phone 07903864869<br />

51


THE fish friers REVIEW<br />

10 questions with:<br />

...Dave Belsham<br />

Dave Belsham is the owner <strong>of</strong> Elite<br />

Shopfitters, Leeds. Considered to be<br />

the UK’s premier specialist in bespoke<br />

shop fitting for the fish and chip<br />

industry, from concept to completion.<br />

1. If you could choose any other job in the world what would<br />

it be?<br />

I’d have to be a Yoga teacher, Spiritualist or something to do with<br />

anger management.<br />

2. If you won the lottery what would be the first thing you<br />

would buy?<br />

A villa in Cyprus.<br />

3. What was the last text you sent?<br />

It was saying that I will be on site at 6am<br />

4. What’s your favorite film<br />

Rocky. It helps me when dealing with awkward customers (you<br />

know who you are!!)<br />

5. What’s the first record you bought<br />

Red Red Wine by UB40<br />

52<br />

6. What is your first memory <strong>of</strong> fish and chips?<br />

Building the original Bizzie Lizzies in Skipton 20 odd years ago.<br />

7. What was your first job?<br />

I started right at the bottom as an Apprentice Joiner<br />

8. What’s the most challenging project Elite have taken on?<br />

The New Wetherby Whaler <strong>Fish</strong> and Chip restaurant at Guiseley.<br />

Bringing the iconic Harry Ramsden’s building back to life was a<br />

great challenge but also a great honour. (See picture, left)<br />

9. Where do you see <strong>Fish</strong> and Chips in 20 years’ time?<br />

I really do believe that if everyone in this trade pulled together<br />

and nurtures this great British institution then it will still be the<br />

Nations favourite in twenty years’ time.<br />

10. Which do you prefer Cod or Haddock?<br />

<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />

It’s got to be Haddock from the Mermaid <strong>Fish</strong> bar in Harehills,<br />

Leeds (only because Maryann would kill me if I said anything else!!)


<strong>Issue</strong> 7 Oct/Nov 2010


Membership has its benefits!<br />

• Support the Organisation that Fights for Your Business<br />

The NFFF is run BY FISH FRIERS for FISH FRIERS; we know the issues that affect<br />

you and your business because we are all active in <strong>Fish</strong> and Chips.<br />

• Lighthouse Business Protection - 24 hour confidential advice lines for any<br />

employment and health & safety issues including indemnity insurance protection<br />

and a range <strong>of</strong> essential documentation. Legal advice service available 24/7, PLUS<br />

tax advice line available 9am – 5pm weekdays including tax protection insurance.<br />

• 24 hour technical support and advice service - 365 days a year. The NFFF out <strong>of</strong><br />

hour’s helpline means you can pick up the phone at any time and talk<br />

directly to another fish frier for help and advice.<br />

• Be sure <strong>of</strong> getting a copy <strong>of</strong> the <strong>Fish</strong> <strong>Friers</strong> Review, every 6 weeks!<br />

The ONLY dedicated <strong>Fish</strong> and Chip magazine, packed full <strong>of</strong> useful<br />

information and interesting articles.<br />

• Exclusive access to special MEMBER ONLY discounts from suppliers<br />

Many <strong>of</strong> our Associate Member Companies <strong>of</strong>fer discounts exclusively<br />

available to MEMBERS! Please see the Associate Members page in the<br />

<strong>Fish</strong> <strong>Friers</strong> Review or on our website.<br />

• Lloyds TSB Cardnet<br />

We can <strong>of</strong>fer NFFF members discounted card payment processing. NO<br />

joining fee. Highly COMPETITIVE rates. NO minimum monthly charge. NO authorisation fee.<br />

• Exclusive British Gas <strong>of</strong>fer<br />

If you sign up with British Gas for your business Gas or Electricity, the NFFF will pay your membership for a year.<br />

Alternatively, existing NFFF members can use the membership fee as credit against other NFFF services such as<br />

training or qualifications.<br />

• Discounted <strong>Fish</strong> and Chip Quality Award scheme assessments<br />

Want to be listed amongst the best shops in the country? The NFFF <strong>Fish</strong> and Chip Quality Award is an excellent<br />

marketing tool and a great way to ensure that your customers are aware that you maintain the highest standards<br />

throughout your business.<br />

• Discounts on training<br />

The NFFF <strong>of</strong>fer a full range <strong>of</strong> training both in their training school in Leeds and also on a self-study basis.<br />

• Full UK coverage<br />

We have representatives in England, Scotland, Wales and Northern Ireland, all <strong>of</strong> whom are active friers with a wealth <strong>of</strong><br />

knowledge in all aspects <strong>of</strong> the trade.<br />

• Full Listing on our new Smart Phone App<br />

Your shop will be added to our new Phone App, which is designed to direct customers to your shops and websites.<br />

• Regular updates on the latest industry news and legislation. We contact members with all<br />

manner <strong>of</strong> relevant information regarding laws and issues that affect you and your business.<br />

All for the price <strong>of</strong> less than one fish a week!<br />

FISH & CHIP<br />

QUALITY AWARD<br />

qualityfishandchips.co.uk<br />

! For more information on any <strong>of</strong> our products or services or just to find out more about what the NFFF can do for you, contact us today on<br />

0113 230 7044 or email us at mail@federation<strong>of</strong>fishfriers.co.uk. Alternatively simply complete the coupon below and return it to us at our<br />

FREEPOST address: <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, FREEPOST LS 734, LEEDS LS6 2YY. Please complete using block capitals.<br />

Title:_________ Forename(s): _______________________________________ Surname: ___________________________________________<br />

Contact Address: ______________________________________________________________________________________________________<br />

________________________________________________________________ Post Code: __________________________________________<br />

Daytime Telephone: _______________________________________________ Email: ______________________________________________<br />

Please send me an information pack for the following items to the above address:<br />

NFFF membership Quality Award<br />

Training Qualifications

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