Jul 2012 - Issue 5 - National Federation of Fish Friers
Jul 2012 - Issue 5 - National Federation of Fish Friers
Jul 2012 - Issue 5 - National Federation of Fish Friers
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Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
Nutrional Testing, pg 24<br />
Young <strong>Friers</strong> visit Triple F, pg 30<br />
<strong>Fish</strong> Friday <strong>2012</strong>, pg 8<br />
INSIDE: SUSTAINABLE RESTAURANT ASSOCIATION<br />
READ ABOUT THE WORK OF THIS UNIQUE ORGANISATION, WHO ARE HELPING CHIPPIES TO IMPROVE<br />
THE<br />
fishfriers<br />
<strong>Issue</strong> 5<br />
<strong>Jul</strong>y <strong>2012</strong><br />
SAVE THE<br />
DATE<br />
1913 - <strong>2012</strong> - 99 YEARS SERVICE TO THE TRADE<br />
WHO VISITS:<br />
The UK’s largest annual trade exhibition<br />
for the <strong>Fish</strong> Frying & Fast Food Industry.<br />
The FRY Fast Food Show <strong>2012</strong>, now in its<br />
15th year, has over 100 stands showing<br />
all the latest food, equipment and<br />
services. The exhibition boasts an array<br />
<strong>of</strong> special <strong>of</strong>fers available to all visitors on<br />
everyday food products, equipment and<br />
services from many leading suppliers.<br />
SCAN AND<br />
REGISTER<br />
NOW!<br />
If you are the owner, proprietor or manager <strong>of</strong> a<br />
fi sh & chip shop, pizza or chicken outlet, burger<br />
bar, kebab house, mobile caterer, takeaway or<br />
café - this show is for you!<br />
FREE PARKING! There are ample parking<br />
FREE ALL DAY.<br />
Bring your family and staff and<br />
register for fast track entry by visiting<br />
www.fry-online.co.uk<br />
or call 0844 571 7246<br />
REVIEW<br />
FEATURE AREAS:<br />
Following the success <strong>of</strong> the 2011<br />
seminar programme, the <strong>2012</strong><br />
sessions will be even bigger and<br />
better with a bespoke arena built for<br />
visitors. The Seminar Area will have<br />
a series <strong>of</strong> scheduled talks organised<br />
throughout the day by leading industry<br />
fi gures. The seminars for <strong>2012</strong> include:<br />
<br />
industry<br />
<br />
sustainable approach to your business<br />
<br />
you need to know about going mobile<br />
<br />
chips<br />
From the team at FRY<br />
<br />
welcoming you to the show<br />
For more information and how to become a member visit our website at: www.federation<strong>of</strong>fishfriers.co.uk
Pukka Pies Limited • The Halfcr<strong>of</strong>t • Syston • Leicester • LE7 1LD<br />
Tel: 0116 264 4004 • www.pukkapies.co.uk
THE fish friers REVIEW<br />
Contents Points <strong>of</strong> View<br />
Page 2,3,4,6<br />
News<br />
Page 8<br />
<strong>Fish</strong> Friday <strong>2012</strong><br />
Page 12<br />
Dealing with<br />
Asbestos<br />
Page 16<br />
‘Fair Play on VAT’ –<br />
The story so far<br />
Page 20<br />
Sustainable<br />
Restaurant<br />
Association<br />
Page 24<br />
NFFF Nutritional<br />
testing<br />
Page 52<br />
10 Questions:<br />
Dave Belsham<br />
Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
By Denise Dodd, General Secretary<br />
Who would believe that this is summer? I look out <strong>of</strong> my <strong>of</strong>fice window<br />
at wet ro<strong>of</strong>tops and a grey sky and every evening this week I’ve had to<br />
put the headlights on for the drive home, it’s not that late for goodness<br />
sake. Mind you, all this rain and dullness doesn’t seem to be<br />
dampening the spirits <strong>of</strong> the Olympic torch bearers or extinguish the<br />
flame, thankfully. We’ve received some excellent stories from fish and<br />
chips shops enjoying a major surge in business as the Olympic torch<br />
passed their way. So despite the appalling weather, it has provided a<br />
great boost to shops en route as throngs <strong>of</strong> hungry people turn out to<br />
watch the torch pass by and nip in for fish and chips before they head<br />
for home to dry out. If you too have an Olympic story, we’d love to<br />
hear from you.<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Likewise, <strong>Fish</strong> Friday on 22nd June provided another opportunity for<br />
shops to promote what they do best and to raise money for the <strong>Fish</strong>ermen’s Mission at the same time. The<br />
yellow wellies and sou’wester came in handy for some if they had to nip outside at any point, allowing them to<br />
keep the rain <strong>of</strong>f whilst chatting to the people in the queue and getting them signed up for their loyalty club<br />
while they waited patiently in the rain. And why not.<br />
Don’t let all this rain and wind fool you, it is summer and those pesky bugs are breeding fast and making their<br />
way into fish and chip shops everywhere. NFFF Associate member EHS (Environmental Hygiene Services) have<br />
put together some amazing discount packages for our members on products to protect their premises from<br />
unwanted invaders. Fly screens to keep them out and fly killers for the sneaky ones who get past that first<br />
defence. With savings <strong>of</strong> up to 60% available, now is a good time to review your pest control measures. You’ll<br />
find a brochure inside this issue. If you’re not an NFFF member and want to take advantage <strong>of</strong> this brilliant deal,<br />
all you need to do is give us a call.<br />
We’re delighted once again to introduce you to two more new Associate members who have joined us since<br />
<strong>Issue</strong> 4:<br />
Keep Environmental Services specialise in ductwork and frying range cleaning, providing a pr<strong>of</strong>essional cleaning<br />
service and full document support pack with before and after pictures and Insurance Certification.<br />
Preston & Thomas have been designing, manufacturing and installing frying ranges for almost 100 years. They<br />
<strong>of</strong>fer a FREE range planning, design and quotation service for any fish and chip and fast food application.<br />
I hope that you enjoy reading this issue <strong>of</strong> the fish friers’ favourite trade magazine.<br />
Did you know? The world’s largest fish and chip portion was made in <strong>Jul</strong>y 2011<br />
at the Wensleydale Heifer, Yorkshire<br />
Next <strong>Issue</strong>: Booking Deadline: 3rd August- Artwork/Copy Deadline: 10th August - Publication date: 6th September<br />
Tom Fiona Louise Karen Paul<br />
<strong>Fish</strong> <strong>Friers</strong> Review: Telephone: 0113 2307044 Fax: 0113 2307010<br />
e-mail: yoursay@federation<strong>of</strong>fishfriers.co.uk<br />
Write to us at: <strong>Federation</strong> House, 4 Greenwood Mount, Leeds, LS6 4LQ<br />
1913 - <strong>2012</strong> 99 years’ service to the trade<br />
Founded as the <strong>National</strong> <strong>Fish</strong> Caterers’ Review on April 4, 1925.<br />
Designed & Printed by Tebays, Leeds. Tel: 01943 870054 sales@tebays.co.uk www.tebays.co.uk<br />
Use your smart-phone to scan the QR<br />
code and learn more about the NFFF<br />
NFFF Team<br />
General Secretary:<br />
denise.dodd@federation<strong>of</strong>fishfriers.co.uk<br />
Training, Qualifications & Quality Award:<br />
k.clark@federation<strong>of</strong>fishfriers.co.uk<br />
Membership and Member Services:<br />
l.small@federation<strong>of</strong>fishfriers.co.uk<br />
Accounts:<br />
f.mcstay@federation<strong>of</strong>fishfriers.co.uk<br />
<strong>Fish</strong> <strong>Friers</strong> Review:<br />
t.pick@federation<strong>of</strong>fishfriers.co.uk<br />
PA & Quality Award:<br />
p.douris@federation<strong>of</strong>fishfriers.co.uk<br />
1
THE fish friers REVIEW<br />
2<br />
News<br />
Sharpy’s- The<br />
perfect plaice for<br />
Ellsey’s vinegar<br />
Traditional vinegar brewer Ellsey’s <strong>of</strong> Wigan has announced a new venture<br />
into the world <strong>of</strong> fish and chips!<br />
Ellsey's Driver John Gaskell, Sharpy's Assistant Kitchen Manager Craig Rhodes, Phil<br />
Seddon Ellsey's Operations Technical & Quality Manager, Sharpy's Manager David<br />
Young and Ellsey's Production Officer Adrian Claffey outside Sharpy’s Restaurant.<br />
The North West’s newest chippy hotspot Sharpy’s <strong>Fish</strong> and Chip Restaurant has appointed Ellsey’s to supply its traditional malt vinegar. Staff members<br />
from Ellsey’s made a special visit to Sharpy’s to deliver 100 litres <strong>of</strong> vinegar, which will be used in both the eat in and takeaway sections <strong>of</strong> the restaurant.<br />
The partnership comes during a very special year for Ellsey’s, as the company which brews and supply’s a large variety <strong>of</strong> vinegars, is celebrating its<br />
80th anniversary. The company has supplied hundreds <strong>of</strong> millions <strong>of</strong> litres <strong>of</strong> vinegar to over 1,000 customers during its 80 year history. Working with<br />
Sharpy’s <strong>Fish</strong> and Chips is just one <strong>of</strong> many exciting projects planned to mark the special milestone. Ellsey’s has already developed a special edition<br />
Anniversary Brew, which is a dark stout bursting with smokey liquorice flavours. There is also Ellsey’s Chip Shop range <strong>of</strong> mouth-watering flavoured<br />
vinegars including garlic, chilli and lemon- all perfect for splashing over a tasty piece <strong>of</strong> cod.<br />
Ellsey’s Operations and Quality Manager Phil Seddon said: “It’s great to be working with a fellow local business, especially one which shares our interest<br />
in all things vinegar. This is the start <strong>of</strong> a great relationship and we wish Sharpy’s all the success in the future.”<br />
Sharpy’s <strong>Fish</strong> and Chip Restaurant Manager David Young runs the 270 seater restaurant, which <strong>of</strong>fers a selection <strong>of</strong> traditional fish and chips along with<br />
numerous speciality dishes. David said: “It’s great we’re able to work with Ellsey’s, they have been in business for 80 years so we know their vinegar is<br />
the best. Now we are up and running I’d like to encourage locals to try our menu with a splash <strong>of</strong> Ellsey’s vinegar <strong>of</strong> course.”<br />
Consumer testing puts Scottish<br />
haddock on top!<br />
Seafood Scotland has always believed that Scottish haddock is the best, but a series <strong>of</strong><br />
consumer panels carried out for the organisation in Scotland and England by independent<br />
consumer research companies Consumer Panel Elite and England Marketing , shows that<br />
consumers agree with them!<br />
The research was carried out in February and June and blind tested Scottish product against<br />
haddock from Norway, the Faroes and Iceland. In all the tests, which used a number <strong>of</strong><br />
different cooking methods, Scottish haddock came out on top. Full results are awaited from<br />
the latest panel, but preliminary findings show Scotland as the clear winner in terms <strong>of</strong> taste<br />
and texture.<br />
This is good news for Scottish fishermen, who are benefitting from an increase in quota this<br />
year <strong>of</strong> 4,480 tonnes, plus an additional 2,500 tonnes in species swaps with other countries.<br />
The results will be used by Seafood Scotland to shape marketing effort in conjunction with<br />
Scottish processors. This will help industry to create greater awareness <strong>of</strong> the product<br />
amongst the retail, wholesale and fish & chip sectors.<br />
Research findings also demonstrate that consumers associate salmon with Scotland but not<br />
haddock, and that they are aware <strong>of</strong> an issue with discards thanks to recent media interest.<br />
They also understand the need for product to be sustainable, but have little or no recall <strong>of</strong><br />
third party labels such as MSC, and are confused over catch terms such as line caught.<br />
Libby Woodhatch, CEO <strong>of</strong> Seafood Scotland was not surprised by the results. “I have every<br />
confidence in the quality and taste <strong>of</strong> our product and am very pleased that the consumer<br />
panel testing confirmed it. We will now get to work to make sure that seafood buyers are fully<br />
aware <strong>of</strong> our findings and <strong>of</strong> the quality and quantity <strong>of</strong> sustainable haddock available from<br />
Scotland. In particular, we wish to counter the major Norwegian marketing campaign<br />
underway in the UK on cod and haddock,” she said.
News<br />
Bru-Island on pack<br />
promotion promises<br />
tropical fun in the sun<br />
A G Barr is giving IRN-BRU drinkers the chance to experience a taste <strong>of</strong><br />
tropical paradise by winning a phenomenal holiday to a sun-drenched<br />
getaway destination…BRU-ISLAND.<br />
In its biggest ever on-pack promotion, Irn-Bru will whisk away ten lucky<br />
winners with 3 guests each for the holiday <strong>of</strong> a lifetime on a remote island<br />
<strong>of</strong>f the west coast <strong>of</strong> Africa. The promotion will feature on a number <strong>of</strong><br />
IRN-BRU regular and sugar-free SKUs including 500ml and 2 litre bottles<br />
and multipacks <strong>of</strong> 8 and 18 x 330ml cans. It runs from mid-<strong>Jul</strong>y until the<br />
end <strong>of</strong> September, with the lucky winners flying to BRU-ISLAND the<br />
following month.<br />
“This phenomenal promotion will drive shoppers to the s<strong>of</strong>t drinks fixture<br />
in search <strong>of</strong> the BRU-ISLAND prize-winning packs. Retailers will be able to<br />
generate plenty <strong>of</strong> visibility in-store with the POS we’re providing to<br />
Alf’s hold fundraising day<br />
In Weymouth a collection is going on for the families <strong>of</strong> the Purbeck Isle fishing boat that<br />
was lost at sea on May 17, with the loss <strong>of</strong> 3 lives.<br />
Local shop, Alf's <strong>Fish</strong> and Chips decided to join the collection with a collection box on the<br />
counter and then on June 1 held a fund raising day to help boost it.<br />
A Lady Gaga tribute act sang outside the shop along with a raffle and a ‘guess the bear’<br />
competition. With the help <strong>of</strong> some <strong>of</strong> their suppliers, Smales for the fish and Alan Froud Ltd<br />
for the potatoes, they were able to put all proceeds <strong>of</strong> the 1st 50 fish and chips <strong>of</strong> the day<br />
into the fundraising box, then 10% for the rest <strong>of</strong> the day. A £200 donation was also made<br />
by Nortech Foods along with £50 from Henry Nuttall Ranges.<br />
On Wednesday<br />
June 6, a cheque was<br />
presented for £1800<br />
to Andy Alcock <strong>of</strong><br />
the Weymouth and<br />
Portland Licensed<br />
<strong>Fish</strong>ermen and<br />
B o a t m e n ’ s<br />
Association and<br />
Colin Macfarlane<br />
father <strong>of</strong> David<br />
Macfarlane the<br />
skipper <strong>of</strong> the<br />
sunken boat. Alf’s are<br />
still collecting and<br />
have now passed the<br />
£2000 mark.<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
capitalise on the<br />
demand that BRU-<br />
ISLAND will<br />
generate,” says<br />
Jonathan Kemp, A G<br />
Barr’s Commercial<br />
Director.<br />
This promotion will be complemented by consumer press, extensive<br />
online activity and an impactful selection <strong>of</strong> themed in-store POS featuring<br />
Louis and Patricia, the latest phenomenal IRN-BRU characters , who will<br />
welcome us to BRU-ISLAND with the usual IRN-BRU twist.<br />
Our advice to the trade couldn’t be clearer: Stock up, and set sales this<br />
summer for BRU-ISLAND!<br />
<strong>2012</strong> Vaynor Classic Rally<br />
<strong>2012</strong> once again see's the Vaynor Rally, this year taking<br />
place on Sunday 9th September. Enjoy a day <strong>of</strong> relaxed<br />
Classic motoring pleasure, in aid <strong>of</strong> Marie Curie Cancer<br />
Care.<br />
Starting at Powis castle, the event provides a great day's<br />
motoring on the glorious highways and byways <strong>of</strong> mid<br />
Wales and the Borders, giving crews just 'a taste' <strong>of</strong> what<br />
rallying is all about!!<br />
Championed by Tony Rogers, Chairman <strong>of</strong> V.A. Whitley,<br />
entrants from our trade grow in numbers each year and<br />
have a sub-section that competes for the NEODA Trophy<br />
presented annually by Sammy Lee <strong>of</strong> Keejay’s Ltd, as well<br />
as for other awards.<br />
Entry for day includes:-<br />
Detailed road book and maps<br />
Rally instructions<br />
Breakfast, morning c<strong>of</strong>fee, lunch and afternoon tea<br />
Memento for all entrants<br />
Vaynor trophy and Class Awards<br />
12 Months membership<br />
If anyone is interested in joining a great crowd for a day to<br />
remember - please contact catherine.moss4@btinternet<br />
.com or write to Graham Moss, Brookgate Hall, Plealey<br />
nr Shrewsbury SY5 0UY for details - sooner rather than<br />
later... any type <strong>of</strong> car is welcome!<br />
Closing date for entries 17th August <strong>2012</strong><br />
3
THE fish friers REVIEW<br />
News<br />
Wetherby Whaler<br />
unveil blue<br />
plaque for Harry<br />
The Wetherby Whaler in Guiseley has been acknowledged as a slice <strong>of</strong> fish<br />
and chip history with the unveiling <strong>of</strong> a Heritage Blue Plaque commissioned<br />
by the Aireborough Civic Society.<br />
The Plaque, which has been mounted outside the main entrance, details the<br />
life <strong>of</strong> Harry Ramsden, who opened his first iconic fish and chip on the site,<br />
from 1888 to 1963.<br />
Janine Murphy, owner <strong>of</strong> the Wetherby Whaler with husband Phillip, said:<br />
“This famous fish and chip restaurant in Guiseley is the spiritual home <strong>of</strong> <strong>Fish</strong><br />
and Chips in England.<br />
4<br />
In a world first recently and coinciding with World Oceans Day, a<br />
partnership <strong>of</strong> retailers, suppliers, NGOs and the fishing industry<br />
announced a unique project targeting the future sustainability <strong>of</strong><br />
England’s traditional coastal fisheries.<br />
Project Inshore will – for the first time – map all <strong>of</strong> these fisheries<br />
together and provide sustainability plans for each <strong>of</strong> them, helping to<br />
secure seafood supplies from these traditional boats for this and<br />
future generations.<br />
Small, coastal fishing boats, or the ‘Inshore Fleet’, make up nearly<br />
three quarters <strong>of</strong> England’s fishing fleet. The rich array <strong>of</strong> seafood<br />
they serve up also presents unique scientific challenges for fishery<br />
managers. Relatively small landings per vessel, with varying market<br />
demand from one day to the next, make it hard to attract investment<br />
for scientific research.<br />
Ministerial support<br />
<strong>Fish</strong>eries Minister Richard Benyon said: “The inshore fishing fleet is<br />
vital to our local communities in both the value they add to the<br />
economy and the jobs they provide. That is why it is so important that<br />
they can continue to fish in a pr<strong>of</strong>itable and sustainable way.<br />
“This project should help to ensure that our inshore fleet can<br />
continue to flourish, that fish stocks are managed sustainably and our<br />
marine environment is given the protection it needs.”<br />
About Project Inshore<br />
The new project, led by Seafish, the industry authority, will use<br />
assessments based on the Marine Stewardship Council Standard for<br />
Janine Murphy, Wetherby Whaler with<br />
Clive Woods <strong>of</strong> Aireborough Civic Society<br />
“It is only fitting that Harry Ramsden is commemorated in this way at the<br />
restaurant where he made his name. His daughter and granddaughter<br />
attended our <strong>of</strong>ficial opening and assured us that Harry would have<br />
wholeheartedly approved <strong>of</strong> the refurbishment we have carried out.<br />
“We are very proud <strong>of</strong> the history <strong>of</strong> our newest restaurant but also focussing<br />
on ensuring a long and successful future.”<br />
Clive Woods, Chairman <strong>of</strong> Aireborough Civic Society said: “Harry Ramsden is<br />
synonymous with fish and chips and this was his original restaurant. It is fitting<br />
that the Blue Plaque celebrating his achievements has been placed here”.<br />
English traditional coastal fisheries make<br />
plans for future generations<br />
sustainable fishing to produce tailored sustainability reports for every<br />
fishery around the English coast– around 7,000 boats. These will<br />
provide a roadmap that highlights best practice and provides an<br />
independent evidence base to attract targeted investment in further<br />
scientific research.<br />
For some <strong>of</strong> the fisheries, this project may <strong>of</strong>fer the opportunity to<br />
enter full assessment for MSC certification. For others they will have<br />
a clear plan to enable – in time – all English inshore fisheries to work<br />
towards the benefits <strong>of</strong> third party certification <strong>of</strong>fered by the MSC.<br />
Collaboration <strong>of</strong> industry and NGOs<br />
The funding for this £500,000 project comes from a diverse range <strong>of</strong><br />
sources and was made possible only through the unique partnership<br />
between them and the other partners supporting the Project Inshore:<br />
Marine Management Organisation (MMO) and European <strong>Fish</strong>eries<br />
Fund (EFF): £360,000<br />
Sustainable <strong>Fish</strong>eries Fund: £40,000<br />
Industry (Seafish, UK retailers and processors): £90,000<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Other partners in the project include the Marine Stewardship<br />
Council, Shellfish Association <strong>of</strong> Great Britain (SAGB), Seafish and<br />
Seaweb’s Seafood Choices.<br />
By pooling resources, this delivers efficiencies that may otherwise be<br />
out <strong>of</strong> reach. The core aim <strong>of</strong> the project is to understand the status<br />
<strong>of</strong> the inshore fisheries, to ensure that stocks are being managed<br />
sustainably and that the marine environment is protected.
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THE fish friers REVIEW<br />
6<br />
News<br />
For all the<br />
latest news<br />
scan the<br />
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Jubilee and Olympic<br />
Torch relay boost<br />
business for chippies<br />
Tarnbrook Chippy,<br />
Morecambe<br />
NFFF Executive Councillor John<br />
Wild was involved in both<br />
events, starting <strong>of</strong>f with a street<br />
party on Morecambe<br />
promenade. With over 550<br />
tables lined up along a 1.5m<br />
stretch <strong>of</strong> seaside, the party was<br />
believed to be the longest in the<br />
country and a perfect opportunity to promote our <strong>National</strong> dish, which John<br />
did at his stand, handing out fish and chip related merchandise.<br />
Up next came the Olympic Torch relay, passing<br />
through John’s home village <strong>of</strong> Bolton Le Sands<br />
and despite the bad weather still brought out vast<br />
crowds <strong>of</strong> people to celebrate the occasion.<br />
Graveley’s, Whitby<br />
The Whitby torch carrier, local swimming<br />
instructor Mr Shane Hassall, called in with 20 <strong>of</strong><br />
his family for lunch. Everybody in the restaurant<br />
got to hold the torch.<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Throughout June and <strong>Jul</strong>y the Queen’s Diamond Jubilee celebrations and the Olympic Torch relay provided<br />
two very good reasons to celebrate being British. A positive side effect <strong>of</strong> this has been an increase in trade<br />
for the nation’s fish and chip shops. We heard from several shops who got involved:-<br />
Customers at Peckish fish and chips in Camelford will be able to help change the<br />
world from this week by eating... cod and chips. The renowned fish and chip shop<br />
has received its Marine Stewardship Council certification and now, eco-friendly<br />
customers can help to do their bit for sustainable fishing by choosing the new MSC<br />
certified items on their menu.<br />
Owner, Robert Peck explains: “Our customers are increasingly eco-savvy when it<br />
comes to their fish and we wanted to make sure we could <strong>of</strong>fer them the very best<br />
fish with the very best eco-credentials - well into the future. Every one <strong>of</strong> the MSC<br />
certified fish on our menu is provably sustainable and can be traced back all the way<br />
to the boats that caught it.”<br />
The new MSC choices on the menus are:<br />
- MSC certified cod £3.95<br />
- MSC certified child’s cod £2.75<br />
- MSC certified cod bites £3.85<br />
- MSC certified homemade fishcake £1.60<br />
- MSC certified hake £3.50<br />
Chamberlain’s,<br />
Birmingham<br />
At Chamberlain’s in<br />
Birmingham, the takeaway and<br />
restaurant were decked out in<br />
Union Jacks and traditional red,<br />
white and blue colours and a<br />
street party was arranged,<br />
featuring a few ‘Royal faces’<br />
Her Majesty the Queen also<br />
dropped in to meet Mike Pili<br />
who presented them with their<br />
recently achieved NFFF <strong>Fish</strong><br />
and Chip Quality Award.<br />
And last but not least...<br />
Executive councillor John<br />
Penaluna pointed out a nice<br />
little story regarding fish and chips being served at a Jubilee party which took<br />
place at The British Embassy in The Hague. A quote taken from a story posted<br />
on the Foreign & Commonwealth website read, “The guests were treated to<br />
typical British food, including fish and chips.”<br />
Sustainable fish to satisfy Peckish customers<br />
Top fish, certified sustainable<br />
The cod comes from the cold clear waters <strong>of</strong> the North East Atlantic and Barents<br />
Sea and the hake is caught <strong>of</strong>f the coast <strong>of</strong> South Africa in the nutrient rich currents<br />
that well up from the Antarctic. Both fisheries have been independently certified<br />
as sustainable under the Marine Stewardship Council’s Standard for sustainable<br />
and well-managed fishing. Over the next few months, Robert plans to add MSC<br />
certified haddock to the menus as well.<br />
Helen Tiwari, UK Foodservice Manager for the MSC says: “I’m delighted that<br />
Peckish fish and chips have managed to get MSC certified. This is fantastic news<br />
for the Camelford residents and visitors who can now eat certified sustainable fish<br />
and chips from their local fish shop. Every portion <strong>of</strong> MSC certified fish and chips<br />
helps to build the case for fisheries around the world to work towards MSC<br />
certification. Many <strong>of</strong> those fisheries will make changes as part <strong>of</strong> that work,<br />
bringing benefits to the marine environment and helping to transform the global<br />
seafood market to a sustainable basis. It’s amazing what you can do with a portion<br />
<strong>of</strong> fish and chips!”
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…we only make them for you<br />
At Preston & Thomas we have been manufacturing high-quality custom-made<br />
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Every frying range produced in our south Wales factory since 1913 is unique<br />
– expertly designed and crafted to each <strong>of</strong> our customer’s specific<br />
requirements, to suit their location, premises and budget.<br />
Although we’ve made and installed over 11,000 frying ranges since the end <strong>of</strong><br />
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Our tailor-made Counter, Island, Wall and Canteen ranges are hand-built<br />
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For a brochure please call 029 2079 3331<br />
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The UK’s leading quality range supplier
THE fish friers REVIEW<br />
Chamberlain’s<br />
Chamberlain’s in<br />
Birmingham undertook a<br />
variety <strong>of</strong> promotions to<br />
help raise money. In the<br />
takeaway they did ‘Pick-a-<br />
Port’ as supplied by the<br />
<strong>Fish</strong>ermen's Mission,<br />
donating vouchers to be<br />
spent in either the<br />
restaurant or takeaway. In<br />
the restaurant they put on a<br />
special menu, (advertising<br />
Owner Simon Shaw with Briar Wilkinson<br />
this a week in advance) with over 10 types <strong>of</strong> fish and seafood. They also<br />
handed out donation envelopes in the restaurant with the customer bills,<br />
allowing them to read about the <strong>Fish</strong>ermen's Mission and make a<br />
donation in the envelope. Customers who "dined in their wellies" in the<br />
restaurant were <strong>of</strong>fered a free starter or dessert.<br />
They also had some special guests; Jo & Sparky who host the Friday drive<br />
time show on local station Free Radio and a visit from Briar and Ken<br />
Wilkinson <strong>of</strong> Drywite who came and dined in the restaurant to show their<br />
support, making a very generous donation (pictured)<br />
Overall they managed to raise £200 which was a great achievement for<br />
the first year <strong>of</strong> supporting <strong>Fish</strong> Friday!<br />
Frankie’s <strong>Fish</strong> & Chips<br />
Frankies in the Shetland Islands are part <strong>of</strong> a large fishing community.<br />
John Gold (Manager) and staff at Frankie’s continue to support the<br />
<strong>Fish</strong>ermen’s Mission charity throughout the year by having donation<br />
envelopes on the tables and also the Mission spinner is in the takeaway<br />
to entice customer’s loose change. On <strong>Fish</strong> Friday the Mission bunting<br />
was flying at Frankie’s and staff wore their <strong>Fish</strong>ermen’s Mission t-shirts<br />
to work. Money was raised and donations were accepted all weekend<br />
8<br />
<strong>Fish</strong> Friday <strong>2012</strong><br />
Once again, the fish frying industry showed its support for the <strong>Fish</strong>ermen’s<br />
Mission’s annual fundraising day. Here a just a few <strong>of</strong> the shops who went<br />
the extra mile to support this worthy cause.<br />
Owner Simon Shaw with local radio celebs Jo and Sparky<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
from customers. John Gold was delighted with the fund-raising event<br />
which enables the Mission Staff to continue to provide a commitment<br />
and service to fishing families in need throughout the UK.<br />
After a very successful event last year, Frankie’s are hosting their 2nd<br />
Charity Cycle Sportive in aid <strong>of</strong> the <strong>Fish</strong>ermen’s Mission which this year<br />
is on Sunday 2nd September – sponsor forms available at Frankie’s <strong>Fish</strong><br />
& Chips!<br />
Towngate <strong>Fish</strong>eries<br />
Towngate <strong>Fish</strong>eries in Idle, Bradford sold fish and chips for just £2.50<br />
and donated £1 from each portion sold to the <strong>Fish</strong>ermen's Mission. To<br />
raise awareness <strong>of</strong> the<br />
cause, the staff all wore<br />
yellow wellies, yellow<br />
aprons and yellow<br />
fishermen's hats all day!<br />
Despite heavy rain for<br />
most <strong>of</strong> the day, the<br />
shop was extremely<br />
busy, doing two and a<br />
half times the normal<br />
volume <strong>of</strong> trade for a<br />
Friday, raising a total <strong>of</strong><br />
£1123.23 including the<br />
donations placed in the<br />
collection bucket by customers and staff.<br />
The <strong>Fish</strong>ermen’s Mission would like to thank everyone who took part<br />
in this year’s <strong>Fish</strong> Friday with particular mention to Drywite, Tesco<br />
<strong>Fish</strong> counters and Young’s seafood. Also Finnieston’s in Glasgow,<br />
North Norfolk District Council and the <strong>Fish</strong>ermen’s Friends singers<br />
for their event in Padstow.
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THE fish friers REVIEW<br />
10<br />
Frying Tonight -<br />
Feeling peckish?<br />
By Andy Gray, Marketing and Promotion, Seafish<br />
Feeling hungry and looking for ideas for<br />
a quick tea this evening? Maybe a<br />
takeaway... maybe some lip-smackingly<br />
delicious and hunger-quelling fish and<br />
chips... but hold on, you've been<br />
picking up various media soundings re.<br />
fish and chips being fattening and<br />
perhaps not the best on the health<br />
front, and so are wondering what the real story actually is. Well,<br />
wonder no more and appreciate that tantalizing wafting aroma <strong>of</strong><br />
salt and vinegar, savour the crunch <strong>of</strong> crisp batter encasing a<br />
piece <strong>of</strong> moist and delectable flaky fish accompanied by perfectly<br />
cooked chips with fluffy white interiors, and read on to learn the<br />
true story <strong>of</strong> fish and chips as they relate to diet and health.<br />
Regarded too <strong>of</strong>ten in media circles as being bad for your health,<br />
fish and chips is in fact a fantastic natural, nutritional meal which is<br />
good value for money and an excellent source <strong>of</strong> protein - far better<br />
than most other takeaway foods. A portion <strong>of</strong> fish and chips<br />
provides the body with carbohydrate, vitamins B6 and B12, vitamin<br />
C, iron, calcium, phosphorous, as well as the trace elements iodine,<br />
fluorine, zinc and some<br />
important dietary fibre.<br />
As is regularly stated in the<br />
world <strong>of</strong> food and diets,<br />
items <strong>of</strong> food on their own<br />
won't make you fat, but<br />
rather it is the amount <strong>of</strong><br />
food that one eats, in<br />
relation to the energy that an<br />
individual expends, that influences weight and levels <strong>of</strong> obesity. So<br />
it is with fish and chips; if eaten in moderation and as part <strong>of</strong> a<br />
balanced diet, fish and chips is a wholesome, nutritious meal which<br />
contains less additives than other takeaways such as burgers and<br />
curries, and also contains a number <strong>of</strong> essential vitamins.<br />
<strong>Fish</strong> and chips is in fact a fantastic natural, nutritional meal.<br />
“<br />
fish and chips is in<br />
fact a fantastic<br />
natural, nutritional meal<br />
British Nutrition Foundation statistics show that an average portion<br />
<strong>of</strong> fish and chips contains almost three times less fat (20.6%) than<br />
an equivalent portion <strong>of</strong> chicken tikka masala and pilau rice.<br />
<strong>Fish</strong> and chips is one <strong>of</strong> the least adulterated prepared foods that we<br />
can eat; wild caught fish, freshly harvested potatoes, some flour for<br />
batter, an oil for the cooking medium, and all cooked with care and<br />
attention, skill and expertise to produce a tasty and nutritious meal.<br />
Plain and simple... how many other takeaway foods can ever say<br />
that about themselves?<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
The quick frying methods used today and<br />
the high quality oils used by most fish and<br />
chip shops, mean that very little oil, if any,<br />
gets into the actual fish. The total fat<br />
content <strong>of</strong> an average portion <strong>of</strong> fish and<br />
chips is estimated to be 48.2g. This<br />
compares favourably with a cheese and<br />
ham sandwich with mayonnaise which has<br />
51.98g fat and a doner kebab in pitta bread with salad and chips,<br />
which has a total fat content <strong>of</strong> 57.74g.<br />
The calorie count <strong>of</strong> an average portion <strong>of</strong> fish & chips is in the<br />
region <strong>of</strong> 861 calories, and according to the British Nutrition<br />
Foundation, taking information from the UK Department <strong>of</strong> Health,<br />
estimated average requirements (EAR), for men and women is that<br />
men (aged between 19-50 years) can consume up to 2,550 calories<br />
on a daily basis, and women (aged between 19-50 years) can<br />
consume up 1,940 calories. Thus ensuring that if eaten as part <strong>of</strong> a<br />
balanced and controlled diet, you can continue to enjoy fish and<br />
chips as a regular mealtime option.<br />
Beyond mealtimes and<br />
nutritional values but still<br />
celebrating the wider world<br />
<strong>of</strong> fish and chips, the Seafish<br />
organised <strong>National</strong> <strong>Fish</strong> &<br />
Chip Awards celebrate their<br />
25th anniversary this year.<br />
Originally established to<br />
reward individual shops and<br />
generate some publicity for<br />
the independent fish and chip takeaway sector, over recent years<br />
the competition has grown considerably in scale to encompass a<br />
vast array <strong>of</strong> business sectors involved in fish and chips. Current<br />
award categories range from Best Newcomer to Best Multiple<br />
Operator through to award categories rewarding excellence for<br />
marketing and innovation, and staff development and training.<br />
Renamed the <strong>National</strong> <strong>Fish</strong> and Chip Awards in 2010, this<br />
successful and ever-growing competition, while helping to raise<br />
standards and commending excellent operators, continues to<br />
provide an important platform for the creation <strong>of</strong> fantastic publicity<br />
for all things fish and chips; helping to keep that most iconic <strong>of</strong><br />
British foods number one in the minds <strong>of</strong> the consumer.<br />
“<br />
Feeling peckish now? Go on you know you want some this<br />
evening; fish and chips, salt and vinegar... and perhaps a side order<br />
<strong>of</strong> tasty mushy peas! Heaven on a plate... or in a takeaway box!
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THE fish friers REVIEW<br />
Tracy on Training<br />
In the first <strong>of</strong> a two part feature, co-owner <strong>of</strong> <strong>Fish</strong> and Chip Shop <strong>of</strong> the Year 2011, <strong>Fish</strong> and<br />
Chips@149 and all-round industry aficionado, Tracy Poskitt, <strong>of</strong>fers an insight into the<br />
recruitment and training process <strong>of</strong> a new staff member at her award winning shop.<br />
“Ask anyone in the fish and chip industry what is their biggest<br />
problem and 99% <strong>of</strong> the time the answer will always be staff!”<br />
They can make our lives easier or they can cause us a lot <strong>of</strong> stress<br />
and it doesn’t matter whether you need to take on someone for 4<br />
hours or 40 hours, they still need have the same rights to holidays,<br />
employment contracts and health and safety laws… and above all they<br />
still need to be trained.<br />
Over the last 30 years I have wasted so much time and money on<br />
taking on new staff that haven’t been quite right and have left after the<br />
first day or the first week. After this you are back to square one…<br />
stressed and still needing staff!!!<br />
With this in mind we have, over the last few years, changed our<br />
approach to recruiting.<br />
New recruit<br />
Our latest recruitment drive at 149 was for a part time counter<br />
assistant. With the busy holiday season coming up I needed someone<br />
to work weekend nights and school holidays so I put an advert in the<br />
window reading:-<br />
PART TIME COUNTER ASSISTANT REQUIRED FOR FRIDAY AND<br />
SATURDAY EVENINGS MUST ALSO BE AVAILABLE FOR SCHOOL<br />
HOLIDAYS. Apply within for application form.<br />
12<br />
This way as you hand out application forms you can also see the<br />
applicant’s personality (before you invite them for an interview).<br />
The application form has questions on it like: - When are you available<br />
to work? Have you any holidays booked? Previous experience? Etc...<br />
which gives me some <strong>of</strong> the information I need to shortlist applicants.<br />
I had 15 replies in 2 days but only 3 could do the hours I needed.<br />
Some could do Friday but not Saturdays, some had kids so couldn’t<br />
do school holidays. One was at college but was working away all<br />
summer etc etc. Why Apply???<br />
It’s no good taking people on if they cannot do the hours needed as<br />
you end up having to recruit again to fill in the hours they cannot do.<br />
Interviews<br />
At one time I just used to do an informal interview and if they were ok<br />
set them on for a day’s trial but this still wastes money and time if they<br />
don’t work out.<br />
We have devised an interview and selection process whereby the<br />
suitable candidates are interviewed formally (this also makes them<br />
realise you are a serious employer) you can ask any questions you<br />
like and put a score against each <strong>of</strong> their answers as to how important<br />
the criteria you are looking for.
An example <strong>of</strong> this process is:-<br />
WHAT DO YOU KNOW ABOUT FISH AND CHIPS AT 149 10<br />
APPEARANCE AND HYGIENE 10<br />
FORMAL TRAINING (FOOD SAFETY, HEALTH & SAFETY) 6<br />
WHAT IS YOUR DEFINITION OF GOOD CUSTOMER SERVICE 10<br />
WHAT SKILLS AND ATTRIBUTES CAN YOU BRING TO THE COMPANY 5<br />
DO YOU PREFER STRUCTURE OR WORKING ON YOUR OWN INITIATIVE 4<br />
HOW FLEXIBLE ARE YOU 8<br />
WHY HAVE YOU APPLIED FOR THIS JOB 5<br />
WHY DO YOU THINK YOU SHOULD GET THIS JOB 5<br />
WHERE DO YOU SEE YOURSELF IN THREE YEARS TIME 5<br />
ARE YOU PREPARED TO DO INDUSTRY QUALIFICATIONS 8<br />
Obviously it will depend on which position you<br />
want to fill as to what questions are asked and what is important<br />
to you.<br />
The second part is to then do a bit <strong>of</strong> role play with them<br />
because a lot <strong>of</strong> people talk the talk and can’t do the do.<br />
We have boxes set up on the table and pretend it’s the<br />
counter. We go through the customer service greeting<br />
with them and then ask them to do the same. At this<br />
point some <strong>of</strong> them have no confidence and get a bit<br />
nervous so you know immediately they are not going to<br />
be any good on the counter. Others will excel and are<br />
bubbly and I know from past experience these are the<br />
best employees.<br />
We then add the scores up and the one with the highest<br />
score will then be asked if they would like to come and<br />
do a free 2 hour job trial to see if they like it and if we<br />
think they will fit in. (if they are prepared to come in for<br />
free they are serious about wanting a job)<br />
Katy, aged 16, filled the criteria we were looking for. She<br />
was at college 2 days a week; she could do weekends<br />
and the odd night and could work all summer. She also<br />
had no holidays booked... PERFECT.<br />
The other 2 are held on file for future reference. We find<br />
it important to notify anyone who has been for an<br />
interview that we have filled the position but their details<br />
are being kept just in case another position becomes<br />
available.<br />
Work trial<br />
Before any member <strong>of</strong> staff even goes into the shop we will<br />
spend an hour or so upstairs explaining the importance <strong>of</strong> the<br />
role they are going to be doing.<br />
They are given an induction on Safer Food Better Business.<br />
We then go through our Code <strong>of</strong> Practice, which you can see<br />
below:-<br />
We will then carry out another Role play, with explanations <strong>of</strong>…<br />
How to greet customers, how to take orders, which boxes to<br />
use for which order, how to answer the telephone etc.<br />
They are then questioned on what we have told them and we<br />
go through things again if they are not sure. They are then<br />
taken into the shop for an hour to get the feel <strong>of</strong> the place.<br />
We try to start new people on quiet days and I like them to<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
wear a badge that says ‘IN TRAINING’ so the customers know that<br />
this member <strong>of</strong> staff is new and they themselves<br />
don’t feel awkward. We start them by just potting<br />
peas up and get them chatting to customers we will<br />
let them take a few orders and practice their<br />
customer service skills, they are always shadowed.<br />
For me, if they have a nice smile, are willing to work<br />
hard and can be pleasant to customers, then<br />
everything else can be taught.<br />
After the 2 hours were up I took Katy back upstairs<br />
and we discussed how she had got on. She said she<br />
liked it, I felt she could fit in so I <strong>of</strong>fered her a month’s<br />
trial period. Now the real training begins!!!<br />
Watch out for the next issue to see how Katy gets<br />
on through her months trial and how she does at<br />
her appraisal. Will I have wasted my time or will she<br />
still be with us???”<br />
By Tracy Poskitt<br />
FISH AND CHIPS AT 149 OPERATE A STRICT CODE OF PRACTICE. THESE ARE<br />
A FEW POINTS AS AN EMPLOYEE WE EXPECT YOU TO ADHERE TO:-<br />
UNIFORM<br />
• BLACK TROUSERS<br />
• BLACK FLAT SHOES<br />
• T. SHIRT (PROVIDED)<br />
• APRON<br />
• HAIR TIED BACK WITH HAT ON<br />
• ALL UNIFORMS MUST BE CLEAN AND IRONED<br />
PERSONAL HYGIENE<br />
• ALL STAFF MUST WORK IN A HYGIENIC MANNER<br />
• MUST NOT WEAR ANY JEWELLERY OTHER THAN A WEDDING BAND<br />
• MUST NOT TOUCH HAIR MOUTH OR NOSE, COUGH OR SNEEZE WITHOUT<br />
WASHING THEIR HANDS AFTERWARDS.<br />
• MUST ALWAYS WASH THEIR HANDS BEFORE STARTING WORK OR AFTER<br />
GOING TO THE TOILET<br />
• NO NAIL VARNISH<br />
• NO PERFUME<br />
• ALL MALE STAFF MEMBERS MUST BE CLEAN SHAVEN<br />
HEALTH AND SAFETY<br />
IT IS VERY IMPORTANT UNDER THE HEALTH AND SAFETY ACT 1974 TO<br />
ADHERE TO THE FOLLOWING:-<br />
• FOLLOW ALL SAFETY INSTRUCTIONS WHEN CLEANING<br />
• PICK UP ANY DROPPED CHIPS IMMEDIATELY<br />
• WIPE UP ANY SPILLS IMMEDIATELY<br />
• REMOVE ANY HAZARDS IN THE WAY<br />
ACCIDENTS<br />
• THE FIRST AID BOX IS LOCATED IN THE TOP CUPBOARD NEXT TO THE SINK<br />
• ANY ACCIDENTS MUST BE WRITTEN IN THE BOOK AND REPORTED TO THE<br />
PERSON INCHARGE<br />
• ANY VOMITING, DIARRHOEA OR STOMACH UPSETS MUST BE REPORTED AS<br />
YOU ARE NOT ALLOWED TO WORK FOR 48 HOURS<br />
CUSTOMER RELATIONS<br />
• THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE JOB. A HAPPY<br />
CUSTOMER WILL RETURN. WE PRIDE OURSELVES IN GIVING EXTRA<br />
ATTENTION AND PREMIER SERVICE AS WE ALWAYS STRIVE TO BE THE BEST<br />
• ALWAYS STOP WHAT YOU ARE DOING TO SERVE<br />
• ALWAYS PUT A SMILE ON YOUR FACE EVEN IF YOU ARE HAVING A BAD DAY<br />
• NEVER TALK BETWEEN YOURSLVES WHEN CUSTOMERS ARE IN THE SHOP,<br />
EITHER WHILE SERVING THEM OR IF THEY ARE WAITING FOR FOOD TO BE<br />
COOKED, NOT ONLY IS THIS VERY RUDE IT IS ALSO UNPROFFESSIONAL<br />
13
THE fish friers REVIEW<br />
NFFF Executive Council:<br />
New geographical split for England<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
As a member <strong>of</strong> the NFFF one <strong>of</strong> the key benefits is access to our Executive Council for help and<br />
assistance in running your business. We have now updated the boundaries for England as per the<br />
map below. If you have any questions please call head <strong>of</strong>fice on 0113 230 7044 and we can forward<br />
it to the most suitable EC, either by geographical area or the nature <strong>of</strong> the enquiry. With a wealth <strong>of</strong><br />
Award-winning experience just a phone call away, we are here to help you and the fish frying<br />
industry, no matter how big or small or your enquiry. See pg. 43 for the latest round up <strong>of</strong> how we<br />
have been helping NFFF members.<br />
Alan Hanna<br />
John Penaluna<br />
John Wild<br />
Gregg Howard<br />
Stuart Atkinson<br />
Richard Ord<br />
Jasin Kaplan<br />
John McNeil<br />
15
THE fish friers REVIEW<br />
Cod Knows!<br />
Tackling the issues that matter to our industry<br />
Understanding the recent<br />
government revision to VAT<br />
on hot takeaway food<br />
The Budget announcement in April this year that VAT was to be<br />
applied to hot pies and pasties created uproar. The media<br />
frenzy was unbelievable and they even tried to pit us against<br />
Gregg’s the bakers on the side <strong>of</strong> the Government. Although<br />
we were delighted that bakeries and supermarkets were to<br />
lose their unfair commercial advantage over fish and chip<br />
shops, this wasn’t really the result we hoped for, and the last<br />
thing our industry needs is the consumer pointing the finger<br />
at us for bringing these anomalies to the Government’s<br />
attention in the first place.<br />
The bakers, supermarkets and other groups lobbied the<br />
Government, who very quickly saw that their proposal would<br />
actually be totally impossible for HMRC to police. Yet another<br />
gaffe by the Government that strengthens our argument that the<br />
legislation is an absolute mess and it’s high time that it was<br />
completely overhauled, and that it is illegal that hot food<br />
takeaways are subject to VAT at all.<br />
Anyway, the Government has NOT totally backed down to the<br />
bakers and supermarkets. What they have done is to look at the<br />
proposed legislation and to CLARIFY it.<br />
Under the new proposal, VAT will be applied at the standard<br />
rate to hot food which is:<br />
Provided hot for the purpose <strong>of</strong> allowing it to be eaten hot<br />
(existing rules)<br />
Cooked, heated or reheated to order (e.g. toasted<br />
sandwiches)<br />
This will apply to a multitude <strong>of</strong> items<br />
OR<br />
Kept hot, or where the natural cooling process is delayed<br />
(anything kept in hot cabinets, hot plates, under heat lamps, in<br />
a bain-marie etc or where heat is applied to slow the cooling<br />
process will be subject to standard rate VAT)<br />
16<br />
By Denise Dodd, General Secretary<br />
Cornish pasties and sausage rolls would be zero-rated where<br />
they are cooling naturally on racks, but not when they are stored<br />
in a heat cabinet<br />
OR<br />
Provided in heat retaining packaging or other packaging<br />
specifically designed for hot food (for example foil lined<br />
takeaway packaging)<br />
Supermarket hot deli counters – remember the packaging we<br />
featured back in <strong>Issue</strong> 8 2010? Your supermarket hot chickens<br />
etc. will no longer enjoy immunity<br />
Advertised, marketed or promoted in any way that<br />
indicates that it is supplied as hot<br />
Hot pies, hot pasties, hot sausage rolls, hot roast chicken – the<br />
list is endless, but if it says HOT on the sign – it’s subject to VAT.<br />
This all comes into force from 1st October <strong>2012</strong> and I think<br />
you’ll agree that this is not exactly a complete victory for your<br />
bakers and supermarkets. HMRC will also have them under the<br />
spotlight to ensure they are fully complying with these new rules.<br />
The tide is beginning to slowly shift and the consumer is now<br />
much more aware that 20% <strong>of</strong> the price they pay for their fish<br />
and chips goes directly to the Government. But 20% <strong>of</strong> the price<br />
they pay for that supermarket chicken or potato wedges will also<br />
soon be going to the Government, which although it’s still not<br />
right, it is still a little more fair.<br />
There is still plenty <strong>of</strong> work still to be done and we urge you as<br />
members to help us with this fight. If you haven’t already spoken<br />
to KPMG about the NFFF VAT Campaign and submitted<br />
protective claims, then at least discuss it with your accountant.<br />
To <strong>of</strong>fer your opinion or support please contact us on<br />
yoursay@federation<strong>of</strong>fishfriers.co.uk
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17
THE fish friers REVIEW<br />
Roland Geordie<br />
The thoughts <strong>of</strong> a Northern fryer,<br />
trading in a Cornish harbour<br />
Romance isn’t dead!<br />
My daughter and I were talking (now there’s a thing) the other day and<br />
she started asking me things about my past....<br />
How old was I when I left school? 14.<br />
What did I want to be? A Chef.<br />
Where was my first job and what was it? The Royal Turks Head Hotel in<br />
Newcastle and I was a Commis Waiter.<br />
When did I start with the fish and chip business and where (Mastermind<br />
or what...)? In about 1985 in High Green, Sheffield.<br />
And then she asked how I met her mother, my wife Lindsey. “Your<br />
mother came and asked if there were any jobs” I replied, “at the chippy<br />
in High Green, in about 1988”. I asked her to come back the next day for<br />
a ‘working interview’, to see if she could do the job and what she was like.<br />
I started Lindsey on a month’s trial and 24 years later...<br />
Which leads me to ask “how many romances/marriages have developed<br />
and bloomed in chip shops all<br />
over the country over the<br />
years?”<br />
I always remember Harry Walker<br />
from the NFFF in Sheffield. He<br />
would call into the shop in High<br />
Green for a cuppa to ‘collect<br />
subs’... he was 85, when I first<br />
met him!!! He would tell us<br />
about the banter that him and his<br />
wife would have with each other,<br />
in his shop, in front <strong>of</strong> the customers. One day the customers would feel<br />
sorry for Harry and the next day it would be for his wife. It was a double<br />
act for the benefit <strong>of</strong> their customers as they queued around the shop. I<br />
find now that its Lindsey and myself that are doing the double act, but it<br />
always seems that the customers feel sorry for Lindsey?<br />
Down the years I’ve met many lovely "chip shop" couples, the Scotts <strong>of</strong><br />
Ward Green Barnsley, the Rhodes, the Tates and the Musgraves at<br />
Stairfoot in Barnsley. I had the pleasure <strong>of</strong> working for another couple,<br />
Phillip and Janine Murphy <strong>of</strong> Wetherby Whaler fame. Well done for the re<br />
launch <strong>of</strong> Harry Ramsden’s into the new Whaler by the way, it’s nice to<br />
see that even after years <strong>of</strong> being in the trade together the Murphys still<br />
believe that there is a future for fish and chips. Then there is my good<br />
18<br />
friends Richard and<br />
Vicky Hoyland,<br />
youngsters who took<br />
a big gamble and<br />
took over a little chip<br />
shop in Mapplewell,<br />
Barnsley.<br />
These couples have<br />
taken chances;<br />
worked hard<br />
together and most<br />
important <strong>of</strong> all are<br />
still together.<br />
“<br />
how many romances/<br />
marriages have developed and<br />
bloomed in chip shops all over<br />
the country over the years?<br />
Lindsey and Roland Lowery<br />
Congratulations to<br />
Carlyn Johnson <strong>of</strong><br />
Frankies up in Brae on her marriage to Mark Kearney, is he a frier by the<br />
way? Is this another love story? And also congratulations to Lee Holt <strong>of</strong><br />
Nelson, who recently tied the knot.<br />
“<br />
I told Rosie <strong>of</strong> the time before<br />
she was born; when Lindsey<br />
and I were shopping in Asda<br />
(other supermarkets are<br />
available). It was Valentine’s<br />
Day, I said I was taking her out<br />
and the greeter mentioned<br />
over the tannoy thing about<br />
their Valentine specials. I<br />
slipped <strong>of</strong>f and had a word with<br />
him and then re-joined Lindsey<br />
in the fruit and veg.<br />
“This is a message for Lindsey Lowery in the fruit and veg aisle”, came<br />
the announcement over the tannoy thing.<br />
“Roses may be red,<br />
Violets may be blue,<br />
But it’s the smell <strong>of</strong> fish and chips that remind me <strong>of</strong> you”<br />
Yes folks we ARE still together. Romance is not dead, it is blossoming in<br />
fish and chip shops all over Britain. And remember, behind every<br />
successful man... There is a pushy woman.<br />
Have you got a romance story to tell?
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19
THE fish friers REVIEW<br />
The birth <strong>of</strong> the Mack Bap and the extensive coverage given to the<br />
whole discards debate struck a huge chord with fish friers and their<br />
customers last year. Overfishing and poor fishing practices, brought<br />
about by wrongheaded policy-making have made restaurants and<br />
diners sit up and take notice. 800,000 people signed up to Hugh<br />
Fearnley-Whittingstall’s campaign, proving that there is a nationwide<br />
appetite for a good cause well run and an understanding that natural<br />
resources need nurturing not exploiting.<br />
It also goes to show that the dining public is interested in the wider<br />
points about where its dinner comes from and how it’s prepared. A<br />
growing number <strong>of</strong> fish and chip shops across the UK are now<br />
responding to public demand for a dining experience that not only<br />
tastes good but leaves the diner feeling good too. Diners want<br />
restaurants to match the values by which they live at home.<br />
Operating sustainably isn’t just for fine dining restaurants with fancy<br />
price tags either. In fact, with the numerous cost savings it <strong>of</strong>fers,<br />
sustainability is perhaps more applicable to, and useful for, smaller,<br />
cheaper operators.<br />
As Calum Richardson, owner operator <strong>of</strong> The Bay <strong>Fish</strong> and Chips puts<br />
it: “It’s not just about doing the right thing for the right reasons. You<br />
don’t go into this business with altruism at heart. Running a restaurant<br />
sustainably is another way <strong>of</strong> saying you’re managing it efficiently. By<br />
switching to green energy, having our oil collected, recycling our food<br />
waste and cooking with high efficiency fryers, we are making<br />
considerable savings.<br />
20<br />
Introducing…<br />
The Sustainable<br />
Restaurant Association<br />
By Tom Tanner, www.thesra.org<br />
When discussing sustainability, fish sourcing may instantly spring to mind.<br />
But there a number <strong>of</strong> ways that fish and chip shops can embrace this concept.<br />
Tom Tanner <strong>of</strong> the Sustainable Restaurant Association (SRA) discusses the work<br />
they do to promote this way <strong>of</strong> thinking, speaking to some the industry’s leading<br />
fish and chip establishments along the way.<br />
“<br />
Sustainability is<br />
perhaps more applicable<br />
to, and useful for,<br />
smaller, cheaper operators<br />
“<br />
“To think that only diners with deep<br />
pockets eating at fine dining<br />
restaurants can afford, and are<br />
interested in, a sustainable dining<br />
experience is patronising nonsense.<br />
Why wouldn’t fish and chip shop<br />
customers be interested in where<br />
their food comes from, how the<br />
restaurant manages its waste, energy<br />
and water and the role it plays in the<br />
local community?”<br />
The Bay, in Stonehaven,<br />
Aberdeenshire, was already following<br />
a sustainable path when Calum<br />
decided to put his credentials to the<br />
test by joining the Sustainable<br />
Restaurant Association (SRA) in<br />
2011, and undertaking the SRA<br />
Sustainability Rating.<br />
The Bay<br />
In August 2011, having provided<br />
answers and supporting evidence to<br />
the SRA’s 65 question survey,<br />
covering 14 areas <strong>of</strong> sustainability,<br />
The Bay received a very creditable<br />
Two Star rating. The accompanying<br />
report included a number <strong>of</strong><br />
recommendations for further<br />
improving the restaurant’s<br />
sustainability and within four months<br />
Calum and his team had implemented<br />
many <strong>of</strong> them, and resubmitted<br />
themselves for rating. By switching to<br />
Some <strong>of</strong> The Bay’s Sustainable initiatives:<br />
(top to bottom) Displaying their Carbon<br />
Footprint, Energy Smart meters, separate<br />
bins for recyclable food waste.
a local beef supplier, renewable<br />
energy and an organic vegetable<br />
supplier as well as starting to compost<br />
food waste, The Bay secured a Three<br />
Star rating (the highest rating) and<br />
won the Judge’s Special Award at the<br />
inaugural Sustainable Restaurant<br />
Awards in January <strong>2012</strong>.<br />
The Bay is not an isolated example.<br />
The SRA, launched in 2010, is now<br />
working with more than 1,000<br />
operators across the UK, from the<br />
north <strong>of</strong> Scotland to the Channel<br />
Islands. Michelin-starred restaurants,<br />
large restaurant groups, pubs,<br />
museums, contract and mobile<br />
caterers are all reaping the benefits <strong>of</strong><br />
a trade body that understands their<br />
concerns and the challenges they face<br />
and provides them with advice,<br />
information, solutions and importantly<br />
the recognition they are looking for<br />
and deserve.<br />
Very nearly 90% <strong>of</strong> people say they would like restaurants to serve<br />
sustainably sourced seafood, and increasing numbers are now doing<br />
just that, realising that if they don’t, then this generation <strong>of</strong> customers<br />
could be the last as stocks disappear.<br />
Helping restaurants find the right suppliers is a key part <strong>of</strong> the SRA’s<br />
role. But it is not limited to the food. The SRA looks at sustainability<br />
across the board, under three main headings – Sourcing, Environment<br />
and Society and can help restaurants find waste management<br />
companies, alternative energy suppliers or dishwashers that are more<br />
water and energy efficient. Those are just some <strong>of</strong> the examples <strong>of</strong> the<br />
practical dedicated support the not for pr<strong>of</strong>it organisation can provide.<br />
It can also aid restaurants communicate their message to customers,<br />
manage their staff responsibly and play a part in the wider community.<br />
Enoch’s<br />
Enoch’s in North<br />
Wales has taken a<br />
number <strong>of</strong> these<br />
simple steps like<br />
switching to energy<br />
efficient light bulbs<br />
and an energy<br />
efficient range<br />
hood. And, like<br />
Calum at The Bay,<br />
staff at Enoch’s are<br />
fully aware that their<br />
customers are a key<br />
part <strong>of</strong> the<br />
sustainable journey.<br />
While Calum was<br />
busy printing thousands <strong>of</strong> leaflets explaining his approach to the<br />
business, Enoch’s launched the ESP – Enoch’s Sustainability Project – a<br />
big part <strong>of</strong> which involves communicating their message to the<br />
customers, via place mats and their website initially.<br />
Owner Danny White-Meir says: “It gives us great satisfaction to know<br />
that we <strong>of</strong>fer sustainable alternatives and it shows with an increase in<br />
sales. Since our commitment we have been promoting it to our<br />
customers and the feedback has been positive, with some sales<br />
attributed just to our sustainable options. This has also benefited our<br />
customers allowing them to experiencing new flavours and textures and<br />
broadening their culinary horizons.”<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Olley’s <strong>Fish</strong> Experience<br />
At Olley’s <strong>Fish</strong> Experience in South London, owner Harry Niazi, has<br />
made substantial changes to the products he sources, switching to free<br />
range chicken, organic pies, Fairtrade and organic c<strong>of</strong>fee and locally<br />
made ice cream. The restaurant is also working with its supplier to<br />
source MSC certified seafood. He’s also replaced all light bulbs with<br />
LEDs and is now working with the SRA on reducing, separating and<br />
recycling his food waste, measures that will save the restaurant money.<br />
Sustainable Community<br />
A number <strong>of</strong> SRA members now communicate with each other, forming<br />
their own community <strong>of</strong> like-minded business people, sharing ideas and<br />
finding solutions to problems.<br />
The SRA is in regular contact with MSC across a range <strong>of</strong> issues,<br />
including introducing them to restaurants that have expressed an<br />
interest in undertaking chain <strong>of</strong> custody certification. There is yearround<br />
communication to check specific data and ensure that the SRA<br />
has the most up-to-date information to pass onto members. Currently<br />
the SRA is in close contact with MSC about its new inshore fisheries<br />
project. On a more general level the SRA also includes questions about<br />
MSC in the SRA Sustainability Rating to encourage restaurants to<br />
become aware <strong>of</strong> the certification and how it influences sustainable<br />
seafood in the restaurant sector.<br />
Mark Linehan, managing director <strong>of</strong> the SRA says: “Consumer surveys<br />
show that when given the choice diners would prefer to eat a<br />
sustainable restaurant. The SRA exists to help restaurants meet that<br />
demand, providing support every step <strong>of</strong> the way, be that introducing<br />
them to new suppliers, providing advice on an environmental issue or<br />
helping publicise the great work they are doing.”<br />
As public awareness about and demand for sustainability increases, the<br />
public needs a simple means <strong>of</strong> finding a place to eat out that matches<br />
their values. The SRA’s restaurant directory www.thesra.org does just<br />
that. And for restaurants looking for suppliers that share their ethos<br />
there is the SRA Supplier Directory that features SRA Approved<br />
Suppliers, helping restaurants identify suppliers’ all-round sustainability.<br />
To join the SRA or for more information call Ed Franklin on 020 7479<br />
4221 or email ed@thesra.org<br />
21
THE fish friers REVIEW<br />
22<br />
Quality Awards round-up<br />
www.qualityfishandchips.co.uk<br />
qualityawards@groups.facebook.com<br />
More milestones for Quality <strong>Fish</strong> and Chips<br />
Since the last issue <strong>of</strong> the <strong>Fish</strong> <strong>Friers</strong> Review the NFFF <strong>Fish</strong> and Chip<br />
Quality Award scheme has celebrated a number <strong>of</strong> proud acheivements<br />
as it completed its 18th month <strong>of</strong> operation. Firstly, there are now over<br />
200 participating shops in the scheme, which puts us within reach <strong>of</strong><br />
our end <strong>of</strong> year target.<br />
Secondly, we are delighted to welcome the first multiples (five or more<br />
outlets under the same operator) to successfully pass the assessment<br />
and scoop the award:<br />
Congratulations to Daniel Pettit, proud owner <strong>of</strong> ‘Daniel’s’. This group <strong>of</strong><br />
five takeaway shops in Dorset are the first multiple to pass the award in<br />
the southern region.<br />
Scotland’s first multiple newcomer is The Ashvale with ten outlets<br />
throughout Aberdeenshire. The Ashvale outlets are a mixture <strong>of</strong><br />
takeaways – some with eat in facilities - and impressive restaurants.<br />
Recent shops to pass the assessment include:-<br />
<strong>Fish</strong> And Chips At The Pier Arthur Ratcliffe Clacton-On-Sea<br />
Harbour Lights Peter Fraser Falmouth<br />
The Chippy Valerie Jenkins Antrim<br />
Merchants Of Redditch Michael Jordan Redditch<br />
Newington <strong>Fish</strong> Bar Kenneth Derrett Ramsgate<br />
To learn<br />
more about<br />
the Quality<br />
Award,<br />
scan the<br />
QR code<br />
Yorkshire can celebrate with the Murphy family, owners <strong>of</strong> the five<br />
Wetherby Whaler takeaways and restaurants who recently passed the<br />
assessments. This includes their flagship takeaway and restaurant on<br />
the site <strong>of</strong> the original Harry Ramsden’s in Guiseley.<br />
Thirdly, the deadline for entry into the consumer guide to the UK’s Top<br />
<strong>Fish</strong> and Chip Shops passed on 30th <strong>Jul</strong>y and 100,000 copies <strong>of</strong> the<br />
booklet are now being distributed throughout participating shops,<br />
tourist visitor centres and visitor attractions around the country. Any<br />
entries missing the deadline this year will be included in our special<br />
2013 version which will also coincide with the NFFF Centenary<br />
celebrations.<br />
If you haven’t yet seen a copy, you can download it through the scheme<br />
website at www.qualityfishandchips.co.uk or simply pick up the phone<br />
and we’ll be happy to send one out to you.<br />
Clockwise from<br />
top left: Daniel’s,<br />
The <strong>Fish</strong> Bar,<br />
Highfield<br />
<strong>Fish</strong>eries,<br />
Skipper’s, Weeks<br />
<strong>Fish</strong> & Chips,<br />
Burton Road<br />
Chippy, Top Gun<br />
<strong>Fish</strong> and Chip<br />
company,<br />
Platten’s and The<br />
Chippy<br />
Pantrini's Anthony Piper Whitley Bay<br />
Pantrini's Lee Taylor North Shields<br />
Sammy's <strong>Fish</strong> 'N' Chip Shop Sammy Cameron Fort William<br />
Taylor's Ann Wallace Stockport<br />
Wetherby Whaler Phillip Murphy 5 in Yorkshire
Allports <strong>Fish</strong> & Chip Shop John Allport Porthmadog<br />
Ashvale <strong>Fish</strong> Restaurant Stuart Devine 10 in Aberdeenshire<br />
Chamberlains <strong>Fish</strong> & Chips Daniel Lynch Oldbury<br />
Daniels <strong>Fish</strong> & Chips Ltd Daniel Pettitt 5 in Dorset<br />
Dunkeld <strong>Fish</strong> Bar Shannon Davie Dunkeld<br />
Evans Plaice Andrew Lewis Rhayader<br />
<strong>Fish</strong> Face Nicola Darley Hartlepool<br />
<strong>Fish</strong>tastic Matthew Bedford Peterborough<br />
Fylde <strong>Fish</strong> Bar Jenny Jones Southport<br />
Greatstone <strong>Fish</strong> Bar And Restaurant Harbag Atwal New Romney<br />
Highfield <strong>Fish</strong>eries Ray Parkinson Carnforth<br />
Merchants Of Bewdley Anthony Akathiotis Worcester<br />
Merchants Of Redditch Michael Jordan Redditch<br />
Packet Bridge <strong>Fish</strong> & Chip Shop Cihan Oktem Carnforth<br />
Platten's <strong>Fish</strong> & Chips Ltd Phil Platten Wells-Next-The-Sea<br />
Rockfish Wesley Mearns Aberdeen<br />
Those who work in the catering<br />
industry know how difficult and<br />
demanding it can be to guarantee<br />
every customer is a satisfied one,<br />
however, the rewards are fantastic and when a customer enjoys the<br />
food you supply it is a job well done. But one <strong>of</strong> the key problems<br />
when it comes to takeaway food is keeping it hot.<br />
The Sweetheat heated delivery system has been developed with the<br />
food operator in mind, tough washable and British made, these heated<br />
delivery bags started out seven years ago from a humble base in<br />
Dewsbury and are now used in over 500 restaurants and takeaways<br />
across the UK alone. Customers include Center Parcs, Frankie &<br />
Benny's, Eddie Rocket Diners & Dixy Chicken to name a few.<br />
The heated pizza delivery bag was just the beginning <strong>of</strong> an ambitious<br />
business plan to cater for the restaurant, hotel and fast food market.<br />
Sweetheat quickly received the ‘Papa’ award from the Pizza, Pasta and<br />
Italian Food Association for its unique design and innovation. There are<br />
also curry delivery bags designed for the Indian and Chinese food<br />
market. Of course, the versatile bags can also be used for delivering fish<br />
and chips.<br />
The system ensures the food is<br />
delivered hot to the consumer<br />
at 90 degrees celsius without<br />
any sweating. The food stays at<br />
a constant temperature and is<br />
ready to serve as though it had<br />
just come out <strong>of</strong> the oven. The<br />
Sweetheat heated delivery<br />
system is simple to operate and<br />
the Sweetheat logo is fast<br />
becoming the benchmark <strong>of</strong> hot food delivery.<br />
The benefits are an asset to any catering establishment and will only<br />
serve to enhance the service that you are already providing. High<br />
customer satisfaction is guaranteed from the delivery <strong>of</strong> their hot pizza<br />
- leading to an increase in sales when they enjoy it so much and<br />
recommend you to all <strong>of</strong> their friends and family. The bag is heated top<br />
and bottom, conducting heat throughout the food, they are easy to<br />
clean, tough and hardwearing and there is no awkward heating element<br />
or hot plates, just cloth that heats up!<br />
As well as this, Sweetheat is now a one stop catering equipment supplier<br />
<strong>of</strong> leading brands Blue Seal, Lincat, Roller Grill, Zanolli, Parry, True,<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Sandgate Friery Daniel Harding Penrith<br />
Serene <strong>Fish</strong> & Chips Mustafa Redif Ilford<br />
Skippers <strong>Fish</strong> Bar Andrew Crook Chorley<br />
The Cove John Georgallis Leeds<br />
The <strong>Fish</strong> Shop Beverley Barrett Leeds<br />
The Newbridge Gourmet Food On The Go Andrew Calleja Wolverhampton<br />
Top Gun <strong>Fish</strong> & Chip Company Spiro Gropetis Cardiff<br />
Weeks <strong>Fish</strong> And Chips Daniel Weeks Chepstow<br />
Fylde <strong>Fish</strong> Bar Jenny Jones Southport<br />
Greatstone <strong>Fish</strong> Bar And Restaurant Harbag Atwal New Romney<br />
The Seaforth Inn Harry Macrae Ullapool<br />
Burton Road Chippy Lesley Graves Lincoln<br />
Welcome Stranger Lester & Carol Bale Bodmin<br />
JM's Restaurant & Takeaway John Massey Retford<br />
The <strong>Fish</strong> Bar Craig Buckley Crewe<br />
Sweetheat Delivers Piping Hot Results<br />
Foster and Interlevin. Managing Director Nazim Maniar says, "we have<br />
just completed our third take away this month. We are able to kit out a<br />
complete kitchen, including canopy, fryers, ovens and refrigeration<br />
products at very competitive prices. We hope to continue down this<br />
path and <strong>of</strong>fer a wide selection <strong>of</strong> products to our customers. We have<br />
exhibited at several regional trade shows in 20 1-<strong>2012</strong>, where<br />
customers can come and sample our range <strong>of</strong> Catering Equipment &<br />
Refrigeration Products."<br />
For further information, please contact Sweetheat on: 01924 488619<br />
or 07919 448685<br />
23
THE fish friers REVIEW<br />
Working with Stelios Theocharous <strong>of</strong> <strong>Fish</strong> and Chips Test/The Batter<br />
Company, Mark Drummond produced 10 samples for testing. This included<br />
a sample <strong>of</strong> homemade mushy peas, so the results could be combined<br />
together to produce results for fish and chips or fish, chips and mushy peas.<br />
All sample weights were recorded so we were able to produce both results<br />
per 100 grams and results for certain size meals.<br />
Please see the results <strong>of</strong> the testing below.<br />
<strong>Fish</strong> and Chips: Averages<br />
6 oz. portion <strong>of</strong> fish with 10oz. chips<br />
6 oz. portion <strong>of</strong> fish with 10 oz. chips and 4 oz. Mushy Peas<br />
24<br />
NFFF Nutritional Testing:<br />
The results are in!<br />
As previously reported in the <strong>Fish</strong> <strong>Friers</strong> Review, the NFFF recently<br />
conducted a series <strong>of</strong> nutritional tests using samples produced at the NFFF<br />
Training School in Leeds to get a full, fair and realistic picture <strong>of</strong> the<br />
nutritional content <strong>of</strong> the meals we produce.<br />
CALORIES FAT (Grams)<br />
Total Portion Average 998.8 52.3<br />
Per 100g Average 212.7 11.1<br />
CALORIES FAT (Grams)<br />
Total Portion Average 1086 52.9<br />
Per 100g Average 187 9.2<br />
Comparing Frying Mediums<br />
We produced the same fish and chips, using the portion size above, in 3<br />
different frying mediums, Rape Seed Oil, Beef Dripping and Palm Fat<br />
(Frymax), to see how this affected fat and calorie content.<br />
FRYING MEDIUM CALORIES<br />
TOTAL FAT<br />
(Grams)<br />
SATURATED<br />
FAT (Grams)<br />
Rapeseed Oil Per portion 972 47.1 4.2<br />
Per 100g 202 9.8 0.9<br />
Beef Dripping Per portion 1028 56.6 30.9<br />
Per 100g 216 11.9 6.5<br />
Palm Fat (Frymax) Per portion 997 53.3 26.3<br />
Per 100g 220 11.7 5.8<br />
Summary: Palm Fat and Beef Dripping <strong>of</strong>fer similar results, whereas<br />
Rapeseed Oil proved to be lower in calories and fat and much lower in<br />
saturated fat. It is worth pointing out the results for Rapeseed Oil were<br />
dependent on the oil being in a good condition. As a frying medium it breaks<br />
down more easily than the others and results from oil in poor condition<br />
would be very different. This is just one <strong>of</strong> the many reasons for good oil<br />
management.
Chips (Thickness)<br />
We tested 3 different thicknesses <strong>of</strong> chips (14mm x14mm, 14mm x 17mm<br />
and 17mm x 17mm) all fried in palm fat and also cooked one sample by<br />
blanching and one straight through to see if blanching affected the fat and<br />
calorie content. The results are per 100 grams.<br />
CHIP SIZE (mm) CALORIES FAT (Grams)<br />
14 x 14 220 8.6<br />
14 x 17 208 8.3<br />
17 x 17 212 9.0<br />
14 x 17 (blanched) 225 8.7<br />
Summary: A chip cut to the size <strong>of</strong> 14 x 17mm proved to be the healthiest<br />
in term <strong>of</strong> having fewer calories and less fat. We expected a thicker chip cut<br />
to 17 x 17mm to be the healthiest but this came out with higher results. This<br />
can perhaps be explained by the requirement <strong>of</strong> a longer cooking time,<br />
meaning more time to absorb the fat, or it could be due to the fact that the<br />
17 x 17mm chips were “ready chips” and the others freshly prepared in the<br />
training school that morning.<br />
<strong>Fish</strong> (Portion Sizes)<br />
We tested 3 different sizes <strong>of</strong> fish (4oz, 6oz and 10oz). The same batter was<br />
used for all samples and all the fish used was Icelandic FAS Cod. The results<br />
are per 100 grams.<br />
FISH SIZE (mm) CALORIES FAT (Grams)<br />
4oz Cod 227 16.7<br />
6oz Cod 240 17.3<br />
10oz Cod 265 20.3<br />
Summary: The results indicate that bigger fish contain more fat and calories<br />
per 100g, meaning that an accurate result cannot be obtained by simply<br />
testing one size <strong>of</strong> fish then applying to other sizes (i.e. testing a 4 oz fish<br />
and then multiplying by 2 to get results for an 8 oz fish)<br />
Chips (Portion Sizes)<br />
We fried chips cut to 14 x 17 mm in palm fat and then produced the<br />
nutritional values for various portion sizes commonly <strong>of</strong>fered in fish and chip<br />
shops.<br />
PORTION OF CHIPS (oz) CALORIES FAT (Grams)<br />
5oz 295 11.9<br />
10oz 589 23.8<br />
15oz 884 35.7<br />
20oz 1177 47.5<br />
25oz 1473 59.5<br />
Summary: The portion size you sell has a huge impact on the total fat and<br />
calories your customers consume. However healthy the product is, if portion<br />
sizes are very large the customer will have consumed a high amount <strong>of</strong> fat<br />
and large number <strong>of</strong> calories.<br />
Overall Summary<br />
<strong>Fish</strong> and chips are less than 10% fat if properly cooked and an average<br />
sized portion is less than 1000 calories.<br />
Adding peas to the meal lowers fat and calories per 100 grams, but as peas<br />
contain approximately 100 calories per 100 grams, this increases the total<br />
calories consumed in the meal.<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Rapeseed oil (when in optimum condition) produces the healthiest product,<br />
but breaks down more easily than other frying mediums. It is, however, a<br />
reasonable view that the customer expectation <strong>of</strong> taste is more important.<br />
The size <strong>of</strong> portion you serve is key to total calories and fat your<br />
customers consume.<br />
In our original article about nutritional testing in the FFR, Mark Drummond<br />
wrote that a large portion <strong>of</strong> <strong>Fish</strong>, Chips & Peas could be up to 1600 calories,<br />
and this resulted in complaints from several members saying it was an<br />
exaggeration. Our results show that a 10oz <strong>Fish</strong>, 15oz portion <strong>of</strong> Chips and<br />
7oz Peas (not an exceptionally large portion in some places) actually<br />
contained 1846 calories.<br />
Our results also show that the proportion <strong>of</strong> fish/chips/peas in a meal has a<br />
big effect on the fat and calorie content, as the fried fish is higher in fat and<br />
calories than chips, and peas are almost fat free and less than half the calories<br />
per 100 grams <strong>of</strong> the chips. So for example a meal consisting <strong>of</strong> a 4oz fish,<br />
10oz portion <strong>of</strong> chips and 7oz Peas would contain 1110 calories (186 calories<br />
per 100 grams), whereas a meal consisting <strong>of</strong> a 10oz fish, 7 oz portion <strong>of</strong><br />
chips and 4oz peas would contain 1291 calories (217 calories per 100<br />
grams), even though the total weight <strong>of</strong> both the meals were the same (21oz<br />
or 594 grams).<br />
Further tests would need to be done to establish if treating chips with<br />
preservatives effects nutritional content and also if pre-produced ready chips<br />
have different fat and calorie levels to those produced in a shop.<br />
For the full spread sheet <strong>of</strong> results please visit the NFFF website<br />
www.federation<strong>of</strong>fishfriers.co.uk<br />
NFFF MEMBER SPECIAL OFFER<br />
15% DISCOUNT OFF FISH AND CHIP TESTING FOR<br />
CURRENT NFFF MEMBERS. PLEASE QUOTE MEMBERSHIP<br />
NUMBER AS REFERENCE.<br />
Please contact Stelios Theocharous to book your test now: -<br />
084537115522 - stelios@fishandchipstest.co.uk<br />
www.fishandchipstest.co.uk<br />
25
THE fish friers REVIEW<br />
Don’t be at a Loss<br />
Ge<strong>of</strong>f Williams <strong>of</strong> NFFF Associate Members Cherry & Griffiths, Insurance<br />
Loss Assessors, discusses the importance <strong>of</strong> experience and understanding<br />
when faced with an Insurance claim.<br />
After a fire, flood or other disaster, a policyholder is entitled to<br />
expect his or her insurers to send somebody round to sort out<br />
the problems but that very rarely happens.<br />
For a start it is the policyholder’s duty to formulate a claim after<br />
initial discussion with the insurance company’s loss adjuster who<br />
will not prepare the claim for the policyholder.<br />
Additionally, insurers are under financial pressures and do not like<br />
paying out quickly or indeed at all.<br />
Warranties<br />
Policies issued to fish and chip shops are notoriously problematical<br />
because <strong>of</strong> various warranties which exist. A warranty is a<br />
requirement for the policyholder to carry out certain maintenance<br />
work, typically cleaning out fat traps, having the range and ducting<br />
pr<strong>of</strong>essionally cleaned/serviced every six or twelve months etc.<br />
The first thing which the insurers’ loss adjuster is going to do when<br />
he comes to a fire in a chip shop is to ascertain whether such<br />
warranties have been complied with or not. If the warranties have<br />
not been complied with the insurers are strictly speaking not<br />
required to pay the claim.<br />
Case Study<br />
Several months ago we were instructed by the owner <strong>of</strong> a fish and<br />
chip shop in Blackpool because after investigation the insurers<br />
declined policy liability having discovered that the policyholder<br />
had not cleaned out a fat trap for 10 days when the policy<br />
requirement was that it had to be done every 7 days. Faced with<br />
the probable ruin <strong>of</strong> the business he had worked hard to build, he<br />
did not know who to turn to until we were recommended to him.<br />
After discussion with the adjuster acting for the insurers, he agreed<br />
to recommend the insurers to deal with the claim because, in<br />
fairness, the technical breach <strong>of</strong> the warranty had not been<br />
relevant to the cause <strong>of</strong> the fire, despite the fact that legally<br />
speaking the Insurers were entitled to maintain their attitude.<br />
We liaised with the adjuster to have all the necessary repairs<br />
carried out, including building repairs where we introduced one<br />
<strong>of</strong> our panel <strong>of</strong> contractors who are regularly recommended by us<br />
because they carry out excellent work. The building work is now<br />
almost complete.<br />
Further Considerations<br />
Provided that a policyholder is insured for the correct amount,<br />
reinstatement <strong>of</strong>, for example, the frying range, fridges, other<br />
equipment and stock should not really be an issue with the<br />
insurers although quite <strong>of</strong>ten insurers are reluctant to confirm that<br />
they accept liability under a policy for several weeks after an<br />
26<br />
incident when arrangements could have been put in hand to, for<br />
example, replace the range when one has been manufactured.<br />
The policyholder’s insurance package will include cover for<br />
business interruption losses. This means that the policyholder can<br />
recover loss <strong>of</strong> gross pr<strong>of</strong>it (i.e. net pr<strong>of</strong>it plus all expenditure<br />
excluding stock purchases) although the insurers are entitled to<br />
take into account savings in standing charges such as rent,<br />
electricity/gas etc. which are not incurred during the period when<br />
the business is interrupted.<br />
Following the reopening <strong>of</strong> the shop, that cover will continue up<br />
to a maximum <strong>of</strong> at least 12 months following the damage,<br />
provided that any continuing losses can be shown to be directly<br />
attributable to the interruption caused by the initial incident.<br />
Experience<br />
We have considerable experience <strong>of</strong> dealing with business<br />
interruption claims to the advantage <strong>of</strong> the policyholder and,<br />
indeed, we have no hesitation in saying that we have more<br />
experience than most persons dealing with such matters at loss<br />
adjusting companies instructed by insurers.<br />
This is one advantage <strong>of</strong> utilising our services in that we will be<br />
able to give the policyholder pr<strong>of</strong>essional advice from experienced<br />
loss assessors and indeed former loss adjusters (who used to work<br />
for the insurers) since we can generally see, at the outset, whether<br />
there are likely to be any difficulties concerning the claim, for<br />
example, breach <strong>of</strong> warranties.<br />
We will always give honest advice to the policyholder and if there<br />
is no chance <strong>of</strong> the claim succeeding because <strong>of</strong> a breach <strong>of</strong><br />
warranty we will advise the policyholder immediately.<br />
Our client in Blackpool is now entirely delighted with the progress<br />
<strong>of</strong> the claim - we have no doubt whatsoever that had the<br />
policyholder not contacted us, his business would have been<br />
ruined.<br />
We exist to assist policyholders. Many <strong>of</strong> our competitors shy away<br />
from fires in fish and chip shops because <strong>of</strong> the difficulties<br />
surrounding the warranty issues but, as Associate Members <strong>of</strong> the<br />
<strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, we are here to help. We<br />
specialise in contentious issues. It is never too late to ask us to<br />
become involved although we can add value if we are instructed<br />
immediately following a fire as we can help the policyholder to<br />
make important decisions which will ultimately affect the outcome<br />
<strong>of</strong> the claim and the future (or otherwise) <strong>of</strong> the business.<br />
www.cherryandgriffiths.co.uk
Visit our website and find your local stockist<br />
www.americanchipspice.co.uk<br />
T 01438 871 967 Find us on Facebook<br />
CONTAINS NO COLOURING OR PRESERVATIVES AMERICAN CHIP SPICE CO. HITCHIN SG4 8JN<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
A Truly British <strong>Fish</strong> & Chip Frying Range Manufacturing Company<br />
• British design • Quality build • High efficiency • Energy saving<br />
www.fryline.co.uk<br />
Sales: 01553 766855 / 772935 Email: sales@fryline.co.uk<br />
Why Not Test Fry<br />
Before You Buy...<br />
Call now to book a test!<br />
27
THE fish friers REVIEW<br />
The Control <strong>of</strong> Asbestos<br />
Regulations 2006:<br />
Your responsibilities for<br />
buildings built before 2000<br />
We spoke with David Grocott <strong>of</strong> ASI Environmental, industry experts in<br />
Asbestos Surveying, to learn that some people are still ignoring asbestos<br />
legislation and how you need to act to keep your business in line with<br />
current regulations.<br />
What are the regulations?<br />
The Control <strong>of</strong> Asbestos Regulations 2006 came into force on 13 November<br />
2006, and states that all commercial building built before 2000 must have an<br />
Asbestos survey register, and failure to comply can result in a heavy fine and<br />
closure <strong>of</strong> a business premises if Asbestos is found and in a hazardous state.<br />
It is the legal responsibility <strong>of</strong> the Duty holder to have undertaken an Asbestos<br />
Management Survey. This is the standard survey and the one that all<br />
commercial buildings must have by law under The Control <strong>of</strong> Asbestos<br />
Regulations 2006.<br />
28<br />
Case Studies<br />
In 2011 Marks and Spencer were fined £1m for asbestos<br />
breaches at two <strong>of</strong> its stores. The fine was for failing to protect<br />
customers, staff and workers from potential exposure to asbestos<br />
during refurbishment at two <strong>of</strong> its stores in Reading and<br />
Bournemouth. Richard Matthews, prosecuting, told the trial that<br />
M&S failed to carry out sufficient surveys to identify the location<br />
<strong>of</strong> asbestos in the stores.<br />
In 2003 a Chip-shop fitter's widow won £300,000 in damages<br />
after her husband died from mesothelioma, aged 53. Anita<br />
Bryenton's husband, Colin, had worked for Halifax <strong>Fish</strong>eries Ltd<br />
installing cooking ranges in fish and chip shops. He was frequently<br />
required to drill, cut and saw asbestos sheets as well as remove<br />
old sheets when repairing or removing ranges. Mr Bryenton's<br />
employers did not provide him with adequate protective<br />
equipment to prevent him inhaling the asbestos dust.<br />
It came into force on 13 November 2006 and is <strong>of</strong>ten asked for by insurance<br />
companies and mortgage lenders for private homes. Its purpose is to locate,<br />
as far as reasonably practicable, the presence and extent <strong>of</strong> any suspect<br />
asbestos containing material (ACM) in the building which could be damaged<br />
or disturbed during normal occupancy, including foreseeable maintenance and<br />
installation and to assess their condition.<br />
The Health & Safety Executive (HSE) carried out targeted inspections during<br />
February and March <strong>2012</strong>, visiting over 3,200 shop premises nationwide.<br />
Inspectors visited 415 sites in the North East <strong>of</strong> England and were forced to<br />
take formal enforcement action at 186 sites, issuing notices to prohibit work<br />
activities or to get matters put right.<br />
These notices issued related to asbestos matters and it was found that some<br />
premises had not complied with current legislation and had an asbestos survey<br />
carried out.<br />
Who is responsible?<br />
The Duty holder is anyone responsible for maintaining and repairing all or part<br />
<strong>of</strong> a property, or who has control <strong>of</strong> the building. For example, the occupier or<br />
the owner.<br />
Will the regulation affect me?<br />
If you control or have information about the building, you must co-operate with<br />
the Duty holder. For instance, landlords must pass on relevant information to<br />
new tenants, and leaseholders must allow access for inspection by managing<br />
agents.<br />
What do I need to do?<br />
Everyone must start to take action now – even if all you have to do is to cooperate<br />
with the Duty holder.
If you are a Duty holder, you must:<br />
Find out whether your building contains asbestos and what condition it is in.<br />
Assess the risk, e.g. if it is likely to release fibres?<br />
Make a plan to manage that risk.<br />
Where is asbestos found in buildings?<br />
Corrugated sheets (Shed/garage ro<strong>of</strong>s)<br />
Rainwater goods (gutters, pipes etc.)<br />
Ro<strong>of</strong>ing tiles<br />
Flue pipes, cisterns<br />
Door facings<br />
Fire surrounds<br />
Textured ceiling coating<br />
Bath panels<br />
Window boxes<br />
Bitumen ro<strong>of</strong> felt<br />
Fire protection on (or in) doors<br />
Fire partitions in l<strong>of</strong>t spaces<br />
Sandwiched in internal walls & partitions<br />
Lining porches, canopies, s<strong>of</strong>fits<br />
Behind radiators<br />
Airing cupboards<br />
Behind cookers<br />
Possible locations <strong>of</strong> asbestos material – appliances.<br />
Fan & radiant electric heaters<br />
Irons, toasters, washing machines, tumble driers, dish washers, refrigerators<br />
etc.<br />
Cookers<br />
Iron stands<br />
Catalytic gas heaters, gas warm air heaters, boilers<br />
Storage heaters (‘Caposil’ blocks)<br />
Possible locations <strong>of</strong> asbestos material in insulation boarding.<br />
Fire protection on (or in) doors<br />
Fire partitions in l<strong>of</strong>t spaces<br />
Sandwiched in internal walls & partitions<br />
Lining porches, canopies, s<strong>of</strong>itts<br />
Behind radiators<br />
Airing cupboards<br />
Behind cookers<br />
Boiler casings<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Possible locations <strong>of</strong> asbestos material – other materials<br />
Flooring – thermoplastic floor tiles and asbestos-paper backed PVC floors<br />
Pipe lagging, tape, wadding<br />
Sprayed coatings<br />
Ropes & yarns – Caulking brickwork, jointing & packing, gaskets & seals<br />
Fire blankets<br />
Textured wall & ceiling coatings<br />
Mastics, sealants, putties & adhesives<br />
Reinforced PVC & plastics<br />
Where do I start?<br />
Do a desktop study to check out what you already know about your buildings,<br />
e.g. look at plans and other documents.<br />
Contact anyone else who may already have useful information about the<br />
building, e.g. a surveyor, architect or contractor who knows the building.<br />
Carry out an inspection <strong>of</strong> the building. You can do this in house, especially<br />
if you simply assume materials contain asbestos. Or use an independent<br />
expert if samples have to be analysed.<br />
Record the results <strong>of</strong> the inspection, identifying the parts <strong>of</strong> the building where<br />
asbestos may be located.<br />
Assess the risk <strong>of</strong> asbestos fibres being released into the air from the materials<br />
in those areas. Take into account the materials’ condition and how likely they<br />
are to be damaged or disturbed.<br />
Draw up a management plan. State which areas, if any, need asbestos to be<br />
sealed, encapsulated or, as a last resort, removed.<br />
What shouldn’t I do?<br />
Don’t panic – asbestos is only dangerous when disturbed. If it is safely<br />
managed and contained it doesn’t present a health hazard.<br />
Don’t remove asbestos unnecessarily. Removing it can be more dangerous<br />
than simply containing it.<br />
Don’t treat all asbestos materials the same. You only need to use a licensed<br />
contractor to work on high risk materials, such as pipe insulation or asbestos<br />
insulating panels – not on asbestos cement which is much less dangerous.<br />
Don’t assume you need to bring in a specialist in every case. The regulation<br />
allows you to inspect your own building and assume materials contain<br />
asbestos.<br />
Don’t forget that the regulation is all about protecting maintenance workers<br />
and others from asbestos fibres, so concentrate on practical steps to achieve<br />
this.<br />
Next steps:<br />
For further information, free advice or to enquire about having a survey done<br />
please call ASI Environmental on 0800 161 33 84 or go to our website<br />
www.asi-surveys.co.uk.<br />
Special discounted rates<br />
for NFFF Members!<br />
ASI Environmental is pleased to <strong>of</strong>fer all members <strong>of</strong> the NFFF a<br />
specially discounted price for all our services.<br />
A. Business premises (shop) Asbestos Management Survey:<br />
£249.00, to include all samples.<br />
Normally anything from £350 upwards + £15.00 per sample.<br />
B. Entire building (including living accommodation) Asbestos<br />
Management Survey: £349.00, to include all samples.<br />
Normally anything from £450 upwards + £15.00 per sample.<br />
29
THE fish friers REVIEW<br />
More than just a spud!<br />
The Young <strong>Friers</strong> learn more<br />
about their raw materials<br />
On Monday the 2nd <strong>of</strong> <strong>Jul</strong>y the Young <strong>Friers</strong> went on their latest trip... to<br />
gods own county... Lancashire!<br />
As some <strong>of</strong> the group were travelling from the south they decided to<br />
spend Sunday night enjoying the football in not so sunny Blackpool and<br />
then made a night <strong>of</strong> it. The trip then started early on Monday, with some<br />
<strong>of</strong> the group visiting Fleetwood <strong>Fish</strong> Market. Most <strong>of</strong> the fish sold on the<br />
market is brought by wagon these days but Fleetwood still has a thriving<br />
merchant business.<br />
Field to Fork<br />
The main trip started at 11am at Fylde, Fresh and Fabulous, home <strong>of</strong><br />
Triple F Chips (FFF). Based on a potato farm in Weeton, near Preston, FFF have<br />
the ability to <strong>of</strong>fer full ‘field to fork’ traceability. We were greeted by David<br />
Linton and Colin Bradley. Colin has been growing potatoes for over 20 years<br />
and still has many hundreds <strong>of</strong> acres <strong>of</strong> farm land as well as the processing<br />
side he runs with David. We were given a short presentation outlining the<br />
different sectors the company process for including suppliers to the<br />
supermarket chains.<br />
Colin brought up some <strong>of</strong> this year’s crop for us to try, stating that they were<br />
a couple <strong>of</strong> weeks from being ready to be harvested. The dry matters were still<br />
only at 17% and Colin explained that over the next few weeks, with the right<br />
30<br />
By Andrew Crook<br />
amount <strong>of</strong> sunshine, the potatoes will mature enough to be harvested for chips.<br />
As FFF is spread over a large site, we split into two groups, one group toured<br />
the fields and the other got to see the grading, storage and processing side <strong>of</strong><br />
the operation. FFF’s field to fork operation means they can trace back each<br />
batch <strong>of</strong> potatoes to the field they were grown from and with the wide range<br />
<strong>of</strong> customers they serve, if a sample is not performing after their rigorous<br />
quality control checks, they can find another outlet for it. Some <strong>of</strong> their end<br />
product goes to make soup or mash, meaning if the fry colour is not up to<br />
specification they can use that sample <strong>of</strong> potato for another product that is not<br />
destined to be fried.<br />
David explained the quality control process to the group, including dry matter<br />
testing and how the potatoes are riddled to determine the size range in the<br />
sample. We then moved to the grading shed. The potatoes arrive in a bulker<br />
holding 26 tonnes. They are then passed over a mesh to take out any small<br />
potatoes. This process can be repeated with different sized holes in the mesh<br />
to ensure a tight grade, it is more efficient to process them if all the tubers are<br />
the same size. Smaller potatoes can be used for sliced potatoes or roast<br />
potatoes. Once graded the potatoes are loaded into tonne boxes. The box filler<br />
The processing facilities at FFF
aises the box to ensure none <strong>of</strong> the potatoes are subjected to more than a 30<br />
cm drop to prevent bruising. These boxes are issued a goods received number<br />
(GRN) and stacked in the climate controlled stores. Each box from the bulker<br />
is given the same GRN number and the quality control process and variety is<br />
used to determine what product each GRN is suitable for.<br />
Processing<br />
The potatoes are then ready for processing, two huge Limas step peelers are<br />
used, and each peeler is capable <strong>of</strong> peeling 6 tonnes per hour. They are then<br />
passed through an optical sorter, which removes any potatoes with a set<br />
percentage <strong>of</strong> damage on them, or any signs <strong>of</strong> green. Following the process<br />
down, the potatoes pass over a grading table, if there is any blemishes left on<br />
they are placed on the other side <strong>of</strong> the table to be re-peeled. If ok they either<br />
get diverted to the cutting machine or straight on if the line is set up to produce<br />
whole peeled potatoes. The cutter is capable <strong>of</strong> producing sliced, diced or<br />
chips by varying the slice thickness and inserting a rotating cross cut cylinder.<br />
After the cutter the potatoes are passed through a<br />
cooling auger, a huge refrigerated tank with a<br />
corkscrew to propel the potatoes forward, the<br />
chilled water inside helps reduce the temperature <strong>of</strong><br />
the potato prior to being stored.<br />
The potatoes are then passed through a dipping<br />
auger which contains a solution <strong>of</strong> preservative. This<br />
is constantly measured by the dosing system to<br />
ensure only the correct amount <strong>of</strong> preservative is<br />
used. The chips are then de-slithered using a<br />
vibrating deck with slits that let any fines fall through,<br />
and then sealed in bags.<br />
Nothing is wasted as the peelings are dried and sent<br />
to another company to be used in other products.<br />
The waste water is then pumped to a reed bed<br />
system which filters the water and it is then clean<br />
enough to return to the water table.<br />
Limas Potato peeler<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
Colin then took us to view some potatoes growing in the fields. The first<br />
samples we looked at were still pretty immature, with small tubers. We moved<br />
to another field where the potatoes were further on and just weeks from<br />
harvest. This kind <strong>of</strong> trip is very useful as the more knowledge you have to<br />
pass on to your customers the better.<br />
Trawler visit<br />
We left FFF and headed in convoy to Fleetwood to visit a Heritage Trawler called<br />
The Jacinta. Now out <strong>of</strong> commission, this trawler fished from Fleetwood and<br />
latterly in Hull before finally hanging up its nets in the mid-1990s. It is now<br />
used as a floating museum to show what life and conditions were like on board<br />
a trawler.<br />
We were shown the entire process <strong>of</strong> fishing, from how the nets worked to<br />
where the fish were stored in the hole. Conditions must have been tough as it<br />
would have been Arctic weather on deck and it was red hot down below.<br />
<strong>Fish</strong>ermen were <strong>of</strong>ten expected to work extremely long shifts when the fishing<br />
was good and lived in reasonably cramped conditions. The guide showed us<br />
some <strong>of</strong> the fish finding and navigational equipment in the wheel hose, before<br />
allowing us all a photo opportunity playing captain at the helm!<br />
At the end <strong>of</strong> the trip we were treated to fish and chips in the meeting room in<br />
the heart <strong>of</strong> the Jacinta. Richardson’s <strong>Fish</strong> Restaurant in Fleetwood kindly<br />
delivered to the vessel! Thanks must go to Sean Lloyd for organising the trip,<br />
all at Fylde, Fresh and Fabulous for the tour <strong>of</strong> the farm, the crew <strong>of</strong> the Jacinta<br />
and also Richardson’s for cracking fish and chips!<br />
Register at Young<strong>Friers</strong>.com for information on future trips!<br />
Aboard the Jacinta<br />
31
Shop Watch: OLYMPUS FISH AND CHIP RESTAURANT, BOLTON<br />
A Brief History<br />
The Olympus was established in 1987 as a small fish and chip takeaway.<br />
This was so popular that owner Tasos Pattichis developed the<br />
business into a small fish and chip restaurant. However in 1997, due<br />
to increased demand, the property was greatly extended. In 2002 a<br />
second extension was opened but despite seating over 200 people<br />
customers could still be seen queuing outside.<br />
Following the purchase <strong>of</strong> land to the rear, The Olympus was extended<br />
again with the addition <strong>of</strong> a beautiful orangery. The existing restaurant<br />
underwent a total refurbishment and a small garden was created to the<br />
rear. However, despite all the changes, the friendly service, the<br />
delicious fish and chips and the relaxing atmosphere remain the same.<br />
Tasos says “The Olympus has never been in better shape thanks to the<br />
hard working committed staff and wonderful customers. I am proud <strong>of</strong><br />
The Olympus and the unique reputation we have built over the past<br />
25 years and I would like to thank all my customers for their loyalty<br />
and support. It is rewarding to see how The Olympus has evolved and<br />
to see that many <strong>of</strong> my original customers from 25 years ago still visit<br />
and now bring their children and grandchildren.”<br />
Voted ‘The Most Loved Specialist Business in the UK’<br />
In February <strong>2012</strong>, The Olympus <strong>Fish</strong> and Chip Restaurant was voted<br />
the most loved specialist business in the UK competition which is based<br />
on customer testimonials that are counted and verified.<br />
32<br />
Staying power<br />
The award winning Olympus <strong>Fish</strong> and Chip Restaurant in Bolton town<br />
centre has reached another milestone and is now celebrating 25 years in<br />
business. We spoke with owner Tasos Pattichis to learn about how he has<br />
developed his business over the years.<br />
The Olympus gained the highest number <strong>of</strong> votes and was entered for<br />
the competition by the Best <strong>of</strong> Bolton team who recognised the<br />
restaurants great service and delicious food.<br />
“Winning the <strong>National</strong> Specialised Restaurant category in the “Fourteen<br />
Days <strong>of</strong> Love Campaign” is the icing on the cake”, says Tasos. “To think<br />
that my customers - even those from far afield- took the trouble to write<br />
and submit a testimonial has given me a sense <strong>of</strong> pride and no matter<br />
how big The Olympus becomes I hope to always be able to provide<br />
that individual touch”.<br />
Jane Coop and Tasos Pattichis<br />
with the ‘Most Loved<br />
Specialist Business’ Award
Changes and the Future<br />
When The Olympus Take-away first opened<br />
25 years ago there was very little competition<br />
in Bolton town centre. However, today there<br />
are a lot more fast food outlets and more<br />
competition from pubs, supermarkets and<br />
sandwich bars etc. Although this <strong>of</strong>fers the<br />
customer a wider choice, supply is now<br />
greater than demand, so it is more difficult to<br />
attract new customers or to retain regular<br />
customers – you have to stand out from the<br />
crowd in order to succeed.<br />
Peoples’ expectations are now much higher<br />
which means that you have to keep one step<br />
ahead <strong>of</strong> your competitors by adapting to<br />
change, thinking <strong>of</strong> new marketing strategies<br />
and frequently revamping the interior to keep<br />
it appealing and fresh.<br />
For the future <strong>of</strong> the industry it is important<br />
Olympus in 1987<br />
to maintain fish stocks and fish and chip shop<br />
now have a duty to ensure a fully traceable<br />
supply line. This was never an issue 25 years ago. Customers are now<br />
more concerned about environmental issues and health issues and<br />
there is a responsibility for fish and chip shop owners to be more<br />
knowledgeable about the foods they serve. There is also more<br />
accountability in terms <strong>of</strong> Food Hygiene, Health and Safety etc.<br />
Tasos comments, “In my own business I know that I cannot cut back on<br />
quality, service or prices despite the demands made on me by increased<br />
costs, so nowadays I find that I have to put a lot more effort into attracting<br />
trade and I now find myself going out looking for business. In other<br />
words I use a lot more effort and energy for less return.<br />
Olympus in <strong>2012</strong><br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
I also find myself continually looking for new ideas like the recent<br />
purchase <strong>of</strong> a mini grand piano which has proved very popular and<br />
has added to the upmarket ambience <strong>of</strong> my restaurant.<br />
Due to the current economic climate I don’t anticipate a massive<br />
increase in business in the near future so my advice would be to<br />
persevere with little return for the time being without dropping<br />
standards and to be patient for middle to long term recovery”.<br />
www.olympusfishandchips.co.uk<br />
33
THE fish friers REVIEW<br />
34<br />
A Salutary Tale<br />
Brian Thornhill, <strong>of</strong> NFFF Associate<br />
Members Brian Thornhill Insurance,<br />
recalls an unfortunate chip shop fire<br />
that may well have been avoided.<br />
Around 25 years ago we arranged insurance cover for a family<br />
run fish and chip shop in a small mill town in Lancashire. It stood<br />
in a typical Coronation Street setting. Rows and rows <strong>of</strong> terraced<br />
houses looking out onto cobbled roads, with a corner shop on<br />
one end <strong>of</strong> each terrace and either a pub or a fish and chip shop<br />
on the other.<br />
2 huge mills dominated the town and everyone in the district relied<br />
on them for work <strong>of</strong> one type or another, either in the actual<br />
weaving sheds or in the small units created in the mills auxiliary<br />
buildings, where small businesses had been created. Cotton wasn’t<br />
king anymore and the textile industry was in terminal decline just as<br />
it was throughout the north <strong>of</strong> England.<br />
This corner chippy had been run by the same family for over 50<br />
years, passed from father to son, then on to a nephew. It wasn’t<br />
hard to imagine rows <strong>of</strong> tired mill workers queuing up outside this<br />
small and cosy establishment on a Friday night, all in eager<br />
anticipation <strong>of</strong> their weekly treat <strong>of</strong> a “chippy tea” as they say in<br />
Lancashire, after a hard days toil.<br />
I remember taking the phone call as if it were yesterday. “We have<br />
had a fire” said our client and I arranged to meet him the following<br />
morning at the shop before speaking to the insurance company.<br />
That morning all those years ago, as I looked at this forlorn little<br />
chippy from my car, I noticed the fading plastic sign hanging from<br />
a chain in the window that proclaimed “frying tonight”.<br />
But that window was now blackened by heavy smoke, the shop<br />
door was open and the painted red brick work above it was peeling<br />
as a result <strong>of</strong> intense flames within, roaring outwards. The window<br />
frame above was scorched and the glass was cracked and broken<br />
by searing heat.<br />
I met the policyholder there, and the loss adjuster appointed by the<br />
insurance company. The client advised us that he had fired up the<br />
range as normal and served the usual lunchtime rush before having<br />
a well-earned cup <strong>of</strong> tea, when a neighbour came running in to say<br />
that heavy black smoke was billowing from his extraction chimney<br />
which ran up an external wall to the side <strong>of</strong> the building. Within<br />
seconds said the policyholder, the whole frying range erupted into<br />
a sea <strong>of</strong> acrid smoke and flames and all he could do was to shut<br />
down the gas and run from the building, literally to save his life.<br />
“When was the range last serviced?” asked the loss adjuster, “I did<br />
it myself about a month ago” replied the client. Amazingly 25 years<br />
or so ago some insurers allowed policyholders to service their own<br />
ranges and many did, but don’t try it now!<br />
“And when was the extraction ducting last cleaned” continued the<br />
loss adjuster.<br />
Silence. “I think my Uncle had it cleaned when I bought the<br />
business from him” came the policyholder’s eventual reply. “When<br />
was that?” said the loss adjuster.<br />
“6 years ago” replied the policyholder...<br />
Now I can’t quite remember how many pounds <strong>of</strong> congealed fat<br />
were estimated to have coated the extraction ducting walls, but it<br />
was a considerable amount. Apparently the extraction fan had been<br />
working its socks <strong>of</strong>f to compensate for the ever reducing size <strong>of</strong><br />
the remaining hole in the ducting, until finally, that day, it gave in,<br />
either bursting into flames or simply grinding to a halt, which<br />
caused the fat in the ducting walls to ignite, taking the range with it.<br />
It is never a pleasant experience when an insurance company turns<br />
down a claim, but in this instance they had no other option. Policy<br />
conditions clearly detailed that extraction ducting should have been<br />
cleaned pr<strong>of</strong>essionally twice a year, so not to have them cleaned for<br />
6 years was something the insurance company couldn’t ignore.<br />
In fairness the client never challenged the insurer’s decision, he<br />
knew he had done wrong and he took it on the chin. Without the<br />
insurance pay-out, the client couldn’t afford to refit the shop and it<br />
closed down entirely, which was very sad.<br />
Just as sad however was the fact that this delightful little<br />
establishment, which had fed an army <strong>of</strong> mill workers throughout a<br />
world war and which had seen countless other historical events<br />
since the early part <strong>of</strong> the 20th century and which had provided an<br />
income and shelter for its proprietors and their families through 3<br />
generations, was now gone forever.<br />
I drove past some years later and the whole <strong>of</strong> the ground floor had<br />
been converted into living accommodation.<br />
A salutary tale, so be careful to check your insurance policy<br />
wording. Make yourself aware if your insurers insist that the ducting<br />
and extraction system be cleaned every 6 monthly or once a year<br />
as with our policy. If in doubt, speak to your insurance adviser.
NFFF <strong>Fish</strong> <strong>Friers</strong> Promotions<br />
meeting to discuss<br />
‘Promoting the <strong>Fish</strong> & Chip Brand’<br />
On Monday the 9th <strong>Jul</strong>y <strong>2012</strong> at the newly<br />
refurbished Wetherby Whaler in Guiseley,<br />
(previously the famous original Harry<br />
Ramsden’s), the NFFF chaired the industry<br />
<strong>Fish</strong> <strong>Friers</strong> Promotions meeting.<br />
The meeting was convened as a follow on from the earlier<br />
meeting in Edinburgh on the 8th May with His Royal<br />
Highness the Prince <strong>of</strong> Wales and the International<br />
Sustainability Unit, at which the NFFF had committed to<br />
promoting sustainability within the fish and chip sector.<br />
The key purpose <strong>of</strong> the NFFF <strong>Fish</strong> <strong>Friers</strong> Promotions<br />
meetings are to bring the fish and chip industry together<br />
to establish how best to promote the ‘fish and chip<br />
brand’, retain its pr<strong>of</strong>ile as the UK’s No I takeaway meal<br />
and ensure its sustainability for future generations. So<br />
we decided the best way forward was to invite some <strong>of</strong> the<br />
industry’s brightest minds and key decision makers along,<br />
tell them our ideas so far, give them a superb fish and chip<br />
dinner and then let them come up with more ideas which<br />
can then be worked into a cohesive plan to move the<br />
industry forward. Simples.<br />
You’ll be able to read more about the meeting, outcomes<br />
and exciting future plans in the next issue <strong>of</strong> your favourite<br />
magazine. Watch this space!<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
35
Perhaps you want to sample vegetable oil<br />
alongside beef dripping, pit a traditional<br />
range against a continental version, try<br />
out pollock instead <strong>of</strong> cod, or compare<br />
pre-cut chilled chips to freshly chipped<br />
ones. Well it’s all possible at this year’s<br />
Fry Fast Food Show.<br />
With over 100 exhibitors showcasing<br />
everything from the latest food, to the<br />
newest equipment and the most up-to-date<br />
shopfi tting trends, you’ll pick up plenty <strong>of</strong><br />
ideas and inspiration. You’ll also be able to<br />
take advantage <strong>of</strong> some fantastic show day<br />
only deals on everyday products such as<br />
sausages, burgers, fi shcakes, cleaning agents<br />
and utensils, and enter competitions galore to<br />
win free fi sh, batter mix and vegetable oil.<br />
Don’t miss<br />
this year’s amazing<br />
Fry Fast Food Show<br />
Come and visit us at the biggest fast food show <strong>of</strong> the year, held<br />
at the Ricoh Arena, Coventry, on Sunday 16th September<br />
In every corner <strong>of</strong> the show you’ll be able<br />
to enjoy tasty treats while networking with<br />
colleagues and picking up practical solutions<br />
to keep your shop ahead <strong>of</strong> the competition.<br />
Do make sure you leave time to attend the<br />
Live Seminar Theatre where industry experts<br />
will provide practical help and advice on areas<br />
such as sustainability and menu development.<br />
Show stopping seminar programme<br />
We’ve packed the leading names in the world<br />
<strong>of</strong> fi sh and chips into our seminar area this<br />
year to give you help and advice on key areas<br />
<strong>of</strong> your business. On the success <strong>of</strong> last year’s<br />
sessions, we’ve also increased the size <strong>of</strong> the<br />
seminar theatre, but you’ll still have to be<br />
quick to bag a seat!<br />
11.45AM<br />
Implementing a sustainable<br />
approach to your business<br />
Mark Linehan, MD <strong>of</strong> Sustainable<br />
Restaurant Association, & Calum<br />
Richardson, The Bay, Stonehaven<br />
1.00PM<br />
Making it as a youngster in<br />
today’s industry<br />
Young <strong>Fish</strong> Frier <strong>of</strong> the Year <strong>2012</strong> Zohaib<br />
Hussain and 2011 winner Craig Buckley<br />
1.45PM<br />
Extend your menu beyond fi sh<br />
and chips<br />
Marina Angelides, owner, The Big <strong>Fish</strong>,<br />
The Midlands<br />
3.00PM<br />
<strong>Fish</strong> and chips on the move<br />
Bob Fox, Nationwide Caterers Association
REASONS TO VISIT<br />
<br />
<br />
<br />
pr<strong>of</strong>essionals and award winning operators<br />
<br />
<br />
<br />
<br />
GET YOUR FREE TICKETS<br />
Register for your free ticket by calling<br />
0844 571 7246 or by visiting www.fryonline.co.uk.<br />
You can also sign up your<br />
colleagues and your family members to<br />
ensure they don’t miss out on any <strong>of</strong> the<br />
action either. The show opens at 10am and<br />
closes at 5pm.<br />
SCAN AND<br />
REGISTER<br />
NOW!<br />
Exhibitors include: Vion Foods, Martyn Edwards Frank Ford, Penny Lane Foods, Vandemortele,<br />
FryersMate, Sweeteheat Technology, Stone, Willys Pizza, Nortech Foods, Caterers Club, Kiremko,<br />
<strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, Nilco, T Quality, Preston & Thomas, Nisbets, Youngs Seafood, Silbury, RH Hall,<br />
Select, Menu Signs, Drywite, James T Blakeman, Goldensheaf, Friars Pride, Elite Shopfi tters (Leeds),<br />
Paragon Quality Foods, Link Print Packaging, Southern Fried Chicken, BD Signs, McWhinneys Sausages,<br />
Middleton Foods, Heinz, Imperial Machine Company, AAK, Silesia Grill Systems, Agrico, Peeler 2 pan, King Asia,<br />
Easyliners, Amanda Seafood, Caterway, Premier 1 Filtration, Smales, Golden Delight Foods,<br />
Caledonian Control Technology, Easy Bags, Double A KebabsJust Eat Ltd, Spice Technology Ltd
THE fish friers REVIEW<br />
Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
BUSINESS SUPPLIES<br />
British Gas<br />
British Gas<br />
Business<br />
currently<br />
supplies gas and<br />
electricity to over 950,000 businesses<br />
across the UK. NFFF members have<br />
access to a range <strong>of</strong> fantastic deals<br />
on electricity and gas. If you are a<br />
large or small business, British Gas<br />
Business is confident that they can help<br />
reduce your electricity costs and increase your<br />
energy efficiency. Contact: Marty Drumm<br />
Tel: on 07789 571 984 or email<br />
introducer@britishgas.co.uk<br />
BUSINESS TRANSFER AGENTS<br />
NFFF Associate Members Business Directory<br />
Intelligent<br />
Business<br />
Transfer<br />
At Intelligent<br />
Business Transfer we have a pro-active approach<br />
to the sale and disposal <strong>of</strong> small to medium sized<br />
businesses across all sectors and a very good<br />
track record within the fish trade. We <strong>of</strong>fer a total<br />
solution to all prospective purchasers<br />
including sourcing businesses as well as<br />
<strong>of</strong>fering financial and legal services.<br />
Discount available to NFFF members<br />
Contact: Daniel Hallam<br />
Tel: 0800 612 7718<br />
CLEANING AND HYGIENE SERVICES<br />
Environmental Hygiene Services Ltd<br />
Total Solution Services include;<br />
Pest Control<br />
Fly Killer Maintenance<br />
Fire Protection Services<br />
PAT Testing<br />
Washroom Services<br />
Pr<strong>of</strong>essional Kitchen Cleans<br />
Tel: 01937 841306<br />
Hygienic Plastics<br />
ltd t/a as Hi-Plas<br />
Hi-Plas is a direct<br />
supplier <strong>of</strong><br />
Hygienic Plastics in Sheffield, distributing to<br />
the whole <strong>of</strong> the UK. We are industry<br />
leaders in setting standards in<br />
quality and performance.<br />
Due to the directors long<br />
involvement with the fish and<br />
chip industry they will <strong>of</strong>fer 12.5%<br />
discount for NFFF members.<br />
Contact: Peter Wallace<br />
Tel: 0114 2446357<br />
DUCT CLEANING/RANGE SERVICING<br />
EPS Envirotech Ltd<br />
'Frying range extraction cleaning specialists<br />
AEME trained and<br />
working to HVCA TR/19<br />
guidelines. We provide<br />
comprehensive before<br />
& after photo's, after<br />
service report and<br />
certificate for insurance purposes.'<br />
Contact: Richard Bushell<br />
Tel: Birmingham Office: 01212 706581<br />
Tel: Grimsby Office: 01472 806199<br />
Keep Environmental<br />
Services<br />
‘Previously known as<br />
W.R. Services, we<br />
<strong>of</strong>fer specialized and pr<strong>of</strong>essional cleaning and<br />
certification <strong>of</strong> duct and extraction systems,<br />
with many clients in the fish frying industry.’<br />
Contact: Dave Penson<br />
Tel: 07740 061526<br />
38<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
KLS (UK) Ltd*<br />
Independent<br />
Frying Range<br />
Engineers,<br />
Servicing all makes <strong>of</strong> Ranges. Services include<br />
Annual Range Servicing, Insurance Certificates,<br />
Extraction Ducting Steam Cleaning,<br />
Repairs & Modifications.<br />
Covering East Anglia, East Midlands,<br />
Kent & London M25.<br />
Contact: Mike Kitchingman<br />
Tel: (01553) 772935 or mike@klsonline.co.uk<br />
NFFF Member discount available, call for<br />
more details<br />
FINANCIAL, LEGAL AND INSURANCE<br />
Cherry & Griffiths<br />
Cherry & Griffiths are<br />
a firm <strong>of</strong> claims<br />
consultants and<br />
insurance loss assessors with <strong>of</strong>fices throughout<br />
the North. The directors have over 140 years <strong>of</strong><br />
combined experience in insurance loss<br />
assessing.<br />
Contact: Robert Godlonton<br />
Tel: 08448 223 623<br />
Chip Shop finance<br />
‘Equipment leasing for new<br />
and established shops.’<br />
Contact: Mark Johnson<br />
Tel: 0161 4296949<br />
Brian Thornhill<br />
Insurance<br />
We are a family<br />
run business,<br />
specialising in insurance for the fast food<br />
industry since the 1980’s. We insure a significant<br />
number <strong>of</strong> fish and chip establishments<br />
throughout Great Britain.<br />
Contact: Lucy Thornhill<br />
Tel: 01924 499182<br />
Ellis Bates Group*<br />
‘Trusted Insurance brokers and financial services<br />
company who have worked with the NFFF for a<br />
number <strong>of</strong> years’<br />
Contact: Sarah Barker<br />
Tel: 01423 724530<br />
NFFF Member discount<br />
available, call for more details<br />
Morrish Solicitors LLP<br />
“We <strong>of</strong>fer a full range <strong>of</strong> business<br />
services to cover all aspects <strong>of</strong><br />
advice that you may require in<br />
the course <strong>of</strong> running your<br />
business such as: commercial<br />
leases and all associated landlord and tenant work,<br />
sale and purchase <strong>of</strong> commercial<br />
property, business sales,<br />
shareholder agreements, debt<br />
recovery and commercial and<br />
property litigation”.<br />
Contact: Mathew Haynes<br />
Tel: 0113 2450733<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
Email: mathew.haynes@morrishsolicitors.com<br />
Takeout Insurance<br />
Takeout insurance<br />
have many years’<br />
experience <strong>of</strong><br />
dealing with the<br />
insurance needs <strong>of</strong> the fast food industry and<br />
have developed a dedicated team <strong>of</strong> people<br />
who understand your insurance needs.<br />
Tel: 0844 855 4606<br />
FISH SUPPLIERS<br />
Alaskan Seafood<br />
Marketing Institute<br />
‘Suppliers <strong>of</strong> sustainably<br />
managed fish.’<br />
Contact: Cherry Haigh<br />
Tel: 0208 0208 6070340<br />
Collins Seafoods<br />
Limited<br />
'Over 30 years in depth<br />
market knowledge <strong>of</strong><br />
supplying <strong>Fish</strong> and Chip<br />
Shops across the North<br />
East, Yorkshire and Cumbria and a new depot in<br />
Leeds. We are able to <strong>of</strong>fer guaranteed delivery and<br />
high quality sustainable Frozen at Sea <strong>Fish</strong> at<br />
competitive prices.'<br />
Contact: Craig English<br />
Tel: (01325) 315544<br />
craig@collinsseafoods.co.uk<br />
Fastnet <strong>Fish</strong> Ltd<br />
‘Suppliers <strong>of</strong> frozen at<br />
sea fish to the frying<br />
trade.’<br />
Contact: Laurie Little<br />
Tel: 01472 243698<br />
F Smales & Son Ltd<br />
Supplier <strong>of</strong> frozen<br />
fish, seafood and<br />
catering products.<br />
The UK’s number<br />
one supplier <strong>of</strong> frozen at sea fillets to the fish<br />
frier, with the widest choice <strong>of</strong> frozen at sea<br />
brands in the market.<br />
Contact: Simon Smales<br />
Tel: 01482 324997<br />
T Quality<br />
‘Suppliers <strong>of</strong> fish and sundries to the fish and<br />
chip industry’<br />
Contact: Derek Dews<br />
Tel: 07769 933002<br />
GENERAL FOOD SUPPLIERS<br />
AG Barr<br />
‘S<strong>of</strong>t drinks manufacturers<br />
supplying to the fish frying<br />
trade.’<br />
Contact: Nick Evitt<br />
Tel: 01204 664200<br />
The Batter Company<br />
‘The Batter Company<br />
creates and manufactures<br />
Natural Batter Mixes for the<br />
fish and chip Industry; we<br />
can also create bespoke<br />
batter mixes for individual<br />
groups or chains.’<br />
Contact: Stelios Theocharous<br />
Tel: 02476 350734<br />
Ben Shaws<br />
‘Providers <strong>of</strong><br />
quality<br />
traditional<br />
beverages to the fish and chip Industry.’<br />
Contact: Ally Whitehead Tel: 01509 680279<br />
Keejays<br />
‘The leading supplier to<br />
the fish frying trade in<br />
Chinese curry sauces<br />
for over 20 years.’<br />
Contact: Michael Price<br />
Tel: 01473 827304<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
Kerry Foodservice<br />
‘Suppliers <strong>of</strong> Goldensheaf<br />
Batter Mixture, Henry<br />
Jones Batter Mixtures,<br />
Dinaclass Curry Sauces<br />
and Gravy.’<br />
Contact: Alan Pearce<br />
Tel: 01454 201666<br />
Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
Meadow Vale Foods<br />
Your Partners in Poultry.<br />
Suppliers <strong>of</strong> quality<br />
chicken products to the<br />
fish frying trade.<br />
Contact: Lianne Dodd Tel: 01978 666102<br />
Middleton Food<br />
Products<br />
‘Manufacturers <strong>of</strong> the<br />
Nations favourite<br />
Batters. Middleton’s<br />
manufacture Batters,<br />
Curry, Gravy and Chicken Breading’s and supply<br />
Nationwide through a network <strong>of</strong> Suppliers.’<br />
www.middletonfoods.com<br />
Contact: Ryan Baker Tel: 01902 608122<br />
GENERAL TRADE<br />
ASI Environmental*<br />
ASI carry out Asbestos<br />
Surveys across the entire<br />
UK and Northern Ireland.<br />
We are a well-established<br />
and respected company in<br />
the asbestos surveying<br />
industry, with an enviable<br />
reputation for <strong>of</strong>fering a fast and<br />
reliable service at competitive rates.<br />
NFFF Member discount available:<br />
A. Business premises (shop) £249.00 to<br />
include all samples, Normally anything from<br />
£350 upwards + £15.00 per sample,<br />
B. Entire building including living<br />
accommodation £349.00 to include all<br />
samples, Normally anything from £450<br />
upwards + £15.00 per sample.<br />
Contact: David Grocott<br />
Tel: 0238 081 5090<br />
Easy Liners Ltd<br />
Easy Liners Ltd are the<br />
UK’s only manufacturer<br />
and distributor <strong>of</strong> the<br />
unique and innovative easyliner, a product that as<br />
well as promising to save the busy Caterer time<br />
and money, also keeps food fresh!<br />
Contact: John Sherwood Tel: 01332 412273<br />
Elite Shopfitters<br />
Elite Shopfitters <strong>of</strong>fer a UK-wide<br />
shop fitting service to the<br />
catering industry. Specialising<br />
in bespoke shop fitting, we<br />
<strong>of</strong>fer restaurants and fastfood<br />
establishments with<br />
complete kitchen and dining area<br />
re-designs and installations.<br />
Contact: Dave Belsham<br />
Tel: 0781 405 3248<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
FASFA<br />
Fasfa is the Frozen<br />
at Sea Fillets<br />
Association,<br />
representing trawler<br />
owners and distributors <strong>of</strong> FAS filleted fish from<br />
Norway, Iceland, Faroe Islands, Spain, Russia<br />
and the UK. Fasfa works to improve the<br />
understanding <strong>of</strong> frozen at sea fish with<br />
consumers and trade by promoting<br />
environmental, quality and healthy eating<br />
messages.<br />
Contact: John Rutherford<br />
jarutherford@btinternet.com
Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
Marine Stewardship<br />
Council<br />
MSC works to recognise<br />
and reward sustainable<br />
fishing practices. Any<br />
fish bearing the MSC<br />
ecolabel can be traced<br />
back to an independently<br />
certified sustainable<br />
fishery. By getting MSC certified and <strong>of</strong>fering<br />
your customers seafood certified sustainable<br />
fish with our distinctive blue ecolabel, you will<br />
be helping to transform the global seafood<br />
market to a sustainable basis. Find out more at<br />
www.mscorg/fishandchips<br />
Contact: Helen Tiwari<br />
Tel: 0207 246 8916<br />
FILTRATION<br />
ASAP<br />
We manufacture oil/fat filter machines for use<br />
in the fish frying and restaurant trade. Full<br />
service and repair support also available.<br />
Contact: Jonathan Walker<br />
Tel: 0115 9791116<br />
Premier 1 Filtration<br />
Premier 1 Filtration<br />
‘Top quality filters available.’<br />
Contact: Jeff Stephenson<br />
Tel: 07836 370234 (North)<br />
Contact: Steve Hill<br />
Tel: 01452 521081 (South)<br />
Steve Hill Services<br />
‘Provider <strong>of</strong> fat filtration machines, filters<br />
and liners.’<br />
Contact: Steve Hill<br />
Tel: 07860 232741<br />
OILS AND FATS<br />
ADM<br />
Trading<br />
(UK)<br />
Limited<br />
‘Frymax is the premium frying fat developed<br />
specifically for the fish and chip trade.<br />
Refined and packed by ADM, one <strong>of</strong> the<br />
world's largest refiners <strong>of</strong> oils and fats<br />
<strong>of</strong>fering a wide range <strong>of</strong> products to meet<br />
your frying requirements.’<br />
Contact: Cyril Solomons<br />
Tel: 01322 444836/07714 335464<br />
J.L. Owen Ltd<br />
We <strong>of</strong>fer wholesale <strong>of</strong> oils, fats<br />
and sundries for the fish frying<br />
trade, specialising in Kingfisher oils<br />
and fats, Newo batter mix and Frilite batter mix.<br />
Contact: Jonathan Owen<br />
Tel: 0161 2360507<br />
Nortech Foods Ltd<br />
‘Offering a broad<br />
product portfolio <strong>of</strong><br />
vegetable and animal<br />
oils and fats’ Contact:<br />
New business team<br />
Tel: 01302 390880<br />
PRINTING, PACKAGING AND CLOTHING<br />
Tebays<br />
A highly respected<br />
print, design and web<br />
company, helping<br />
organisations to<br />
communicate their message by delivering,<br />
creative, marketing solutions.<br />
Contact: Jane Appleby,<br />
Tel: 01943 870054<br />
NFFF Associate Members Business Directory<br />
PIES, SAUSAGES AND BURGERS<br />
James T Blakeman<br />
Co Ltd<br />
‘Manufacturers <strong>of</strong><br />
sausage and meat<br />
products.’<br />
Contact: Cherry Ward<br />
Tel: 01782 569610<br />
McWhinneys<br />
‘Supplying<br />
traditional Irish<br />
pork sausage to<br />
quality fish and<br />
chip shops.’<br />
Contact: Ivan Bond<br />
Tel: +44 (0)7894 343536<br />
Peter’s Food<br />
Service<br />
Peter’s is one <strong>of</strong><br />
the UK’s best<br />
known and best loved bakers <strong>of</strong> pies,<br />
sausage rolls and pasties. With 10<br />
distribution depots throughout the UK,<br />
Peter’s has more than 50 years’ experience<br />
in supplying fast food outlets and fish bars<br />
throughout the country.<br />
Contact: Neil Court-Johnston<br />
Tel: 07786805398<br />
Pukka Pies Ltd<br />
‘Brand leaders,<br />
supplying pies<br />
and pasties to<br />
the fish frying trade.’<br />
Contact: Peter Mayes<br />
Tel: 0116 2609755<br />
Vion Foods UK<br />
‘Suppliers <strong>of</strong> frozen food, sausages and<br />
burgers to the catering trade’<br />
Contact: Graham Thompson<br />
Tel: 01931 716561<br />
Walter<br />
Hollands<br />
& Sons<br />
‘Pie<br />
manufacturer, supplying fish and chip shops<br />
across the North West’<br />
Contact: Leanne Holcr<strong>of</strong>t<br />
Tel: 01706 213591<br />
POTATO SUPPLIERS AND PRODUCERS<br />
QV Foods Ltd<br />
‘A grower, packer and processor <strong>of</strong> potatoes<br />
throughout the UK’<br />
Contact: Kevin Woods<br />
Tel: 01406 421073<br />
RANGES AND CATERING EQUIPMENT<br />
Cymtec<br />
Cymtec Limited,<br />
based in the UK,<br />
specialise in the<br />
bespoke design <strong>of</strong><br />
electronic products.<br />
Our latest venture has been the design and<br />
manufacture <strong>of</strong> a wireless temperature<br />
monitoring device for fridges and freezers,<br />
designed to aid in inspections, release staff<br />
time, warn you <strong>of</strong> potential stock losses and<br />
result in cost savings due to energy<br />
conservation. 10% discount for<br />
NFFF members ordering 10 or<br />
more sensors<br />
Contact: Samantha Yandle<br />
Tel: 01443 866266<br />
Email: sales@cymtec.co.uk<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
Frying<br />
Solutions Ltd<br />
‘Designing,<br />
Supplying and<br />
Installing<br />
Florigo frying<br />
ranges Nationwide.’<br />
Contact: Robert Furey Tel: 01527 592000<br />
Hewigo UK Ltd<br />
‘Manufacturers <strong>of</strong> both continental style<br />
round pan and British deep pan fryers.<br />
Nationwide coverage.’<br />
Contact: Phillip Purkiss Tel: 0121 5449120<br />
Hopkins<br />
Catering Ltd<br />
Established in<br />
1957 and supplying customers throughout<br />
the UK and worldwide, we manufacture,<br />
service and maintain not only fish frying<br />
ranges but chippers, peelers, batter mixers<br />
and refrigeration too. We also have an online<br />
store for all our spare parts and ancillary<br />
equipment available to order 24 hours a day.<br />
Contact: Victoria Hopkins<br />
Tel: 0113 257 7934<br />
KFE<br />
‘Supplier <strong>of</strong> fish and<br />
chip frying ranges,<br />
supplying Kiremko<br />
ranges nationwide.’<br />
Contact: Paul Williams Tel: 01778 380448<br />
KLS UK Ltd<br />
‘Suppliers <strong>of</strong> fish<br />
frying ranges,<br />
installation service,<br />
shopfitting design<br />
and refurbishment.<br />
Covering East<br />
Anglia, East<br />
Midlands and London/M25.’<br />
Contact: Mike Kitchingman<br />
Tel: 01553 772935<br />
Mallinson’s <strong>of</strong> Oldham Ltd<br />
For over 85 years the name Mallinson has<br />
been seen on frying ranges in thousands <strong>of</strong><br />
establishments throughout the UK and many<br />
parts <strong>of</strong> Europe. Mallinson’s can provide<br />
every aspect from the design and<br />
manufacture <strong>of</strong> your frying range to the<br />
installation by our own fully skilled<br />
engineers. Contact: Dave Horsfall or<br />
Terry Cowell Tel: 01706 299000<br />
Martyn Edwards/<br />
Frank Ford<br />
At Martyn<br />
Edwards/Frank<br />
Ford we are proud<br />
to make the very finest fish and chip frying<br />
equipment<br />
Contact: Stan Price<br />
Tel: 01642 489868<br />
Preston & Thomas<br />
‘With almost 100 years<br />
dedicated to the fish &<br />
chip trade, Preston &<br />
Thomas <strong>of</strong>fer a FREE<br />
range planning, design<br />
and quotation service for every fish and chip<br />
and fast food application.’<br />
Contact: Simon Preston<br />
Tel: 02920 793331<br />
<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />
Testo Ltd<br />
‘Manufacturers <strong>of</strong> test<br />
and measurement<br />
instrumentation for the<br />
food sector.’<br />
Contact: Alison Eade<br />
Tel: 01420 544433<br />
Testo is pleased to <strong>of</strong>fer<br />
NFFF members an exclusive<br />
20% discount.<br />
WHOLESALERS<br />
Drywite<br />
‘Providers <strong>of</strong> numerous<br />
products to the catering<br />
industry and specialists<br />
in products for fish<br />
frying.‘<br />
Contact: Nicky Lewis<br />
Tel: 01384 569556<br />
Caterway<br />
‘75 years history <strong>of</strong><br />
supplying chip<br />
shops with a full<br />
range <strong>of</strong> products’<br />
Contact: David<br />
Parnell<br />
Tel: 01623 515812<br />
Est.<br />
1913<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
Friars Pride Ltd<br />
‘Dedicated<br />
wholesalers to fish<br />
and chip shops<br />
<strong>of</strong>fering all products<br />
for a one stop supply.<br />
Supplying the Midlands, South Yorkshire,<br />
Lincolnshire, the East <strong>of</strong> England and the South<br />
East <strong>of</strong> England.’<br />
Contact: Rebecca Lord<br />
Tel: 01733 316400<br />
Henry Colbeck Ltd<br />
‘Suppliers to fish and chip<br />
shops, having distribution<br />
bases in Gateshead and<br />
Scotland covering North<br />
East <strong>of</strong> England, Cumbria<br />
and Scotland.’<br />
Contact: Duncan McLean<br />
Tel: 0191 4828406<br />
V A Whitley & Co<br />
Ltd<br />
‘Supplying the finest<br />
products to fish and<br />
chip shops<br />
throughout the North West since 1899’.<br />
Contact: Tony Rogers<br />
Tel: 01706 364211<br />
*NFFF MEMBER<br />
DISCOUNT AVAILABLE!<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
39
Shop Watch: THE FISH SHOP – KIPPAX, LEEDS<br />
40<br />
The <strong>Fish</strong> Shop<br />
The <strong>Fish</strong> Shop take-away on High Street, Kippax has recently<br />
undergone a radical and refreshing refurbishment; the entire shop has<br />
received a much needed facelift and is now a clean, modern and<br />
attractive take-away space.<br />
The new look take-away now reflects The <strong>Fish</strong> Shop’s reputation<br />
for serving high quality fish and chips. To help create this impressive and<br />
dynamic look, a bold new shop front has replaced the old, dull<br />
and dated shop front. The new black aluminium frames sit the full height<br />
<strong>of</strong> the ground floor unit; by allowing the glazing to be full height<br />
the vibrant, bright interior is highly visible from the street. The new shop<br />
front is further enhanced by a new fascia board with a sleek logo in<br />
stainless steel stand-<strong>of</strong>f lettering, rear illuminated by a concealed red<br />
fluorescent light.<br />
The new shop front and logo are an unmistakable addition to the street<br />
scene which creates a fresh, bold and dynamic statement amongst the<br />
surrounding shop units. The interior has also undergone a dramatic<br />
change from the once dark and dated space into a bright, clean and<br />
attractive space which utilises a subtle blend <strong>of</strong> high quality materials and<br />
finishes complimented by a well-balanced lighting scheme. The walls<br />
have been finished in a highly reflective white gloss tile complete with a<br />
red, speckled effect mosaic tile border and feature wall. The reflective<br />
nature <strong>of</strong> the walls adds a sense <strong>of</strong> depth to the space, giving the illusion<br />
that the take-away is larger than it actually is. The new lighting scheme<br />
further accentuates the glossy and reflective take-away, capturing the<br />
colour and tone throughout. A stand out feature within the space is the<br />
circular cut-out in the new crisp white ceiling above.<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
A recessed sub-aquatic image illuminated by a concealed blue LED gives<br />
the sense that the take-away is submerged below a large aquarium. The<br />
space has also benefited from a new stainless steel counter range, and<br />
servey area with prep equipment.<br />
The servery area has also benefited<br />
from a series <strong>of</strong> illuminated menu<br />
boards, which add the dynamic<br />
lighting scheme within the space.<br />
The refurbished take-away is a<br />
dynamic contrast to its former state,<br />
the use <strong>of</strong> high quality materials and<br />
finishes really enhance the space<br />
giving The <strong>Fish</strong> Shop a clean and<br />
modern identity. Following on from<br />
other successful restaurant and<br />
take-away refurbishments, Elite<br />
Shopfitters Leeds has again<br />
demonstrated an ability to provide a<br />
reliable design and build service <strong>of</strong><br />
the highest possible quality.
THE fish friers REVIEW<br />
42<br />
NFFF Training Courses for <strong>Fish</strong> <strong>Friers</strong><br />
Designed to cover the needs <strong>of</strong> potential, new and established fish friers.<br />
We do not recommend any other training school<br />
NFFF Training<br />
courses for<br />
<strong>Fish</strong> <strong>Friers</strong><br />
Designed to meet the needs<br />
<strong>of</strong> fish friers <strong>of</strong> all abilities,<br />
we <strong>of</strong>fer a range <strong>of</strong> solutions<br />
for you and your staff:<br />
The ONLY independent<br />
Seafish approved trainer<br />
for practical skills<br />
NATIONAL FEDERATION OF FISH FRIERS<br />
Our one day course is designed for people with catering or food retail experience but no practical<br />
knowledge <strong>of</strong> fish frying and can be tailored to your needs. The syllabus is purely practical covering:<br />
Chip, fish and batter choice and preparation<br />
Types <strong>of</strong> oils and fats<br />
Hands on cooking including correct frying temperatures, range management and portion control.<br />
The one day course is run on an ad-hoc basis and can be booked to your requirements.<br />
Three Day Training Course dates <strong>2012</strong>:<br />
Places are limited so book early to avoid disappointment<br />
Est.<br />
1913<br />
This page is sponsored by T. Quality. Contact Sales on 07769 933002<br />
The 3 day course, the NFFF ‘Complete Guide to <strong>Fish</strong> and Chip Shop Management’, developed in<br />
conjunction with Seafish is ideal for new entrants to the fish and chip industry combining theory with<br />
practical skills over three days:-<br />
Training courses developed in conjunction with and approved by Seafish<br />
Fully equipped training facilities including traditional and high efficiency ranges<br />
A selection <strong>of</strong> frying mediums and products<br />
Learn the HOWs and WHYs from leading industry experts<br />
Learn how to maximise your pr<strong>of</strong>its from the experts<br />
Impartial advice on equipment and products from throughout the industry<br />
Practical preparation and frying sessions<br />
Award winning guest friers show you how they do it to win!<br />
See pr<strong>of</strong>essional demonstrations on equipment use and maintenance<br />
Get Qualified and have the Level 2 Food Safety qualification included in your three day course.<br />
This is a must – the Level 2 Health & Safety qualification can also be included.<br />
This comprehensive course provides an overview <strong>of</strong> the industry, teaches the theory and practical skills<br />
required to run a successful fish and chip shop business. The syllabus includes product sourcing and options,<br />
food preparation, frying techniques, quality and portion control, oil management, food hygiene, health and<br />
safety requirements, managing accounts, dealing with VAT, customer service.<br />
August 6, 7 & 8<br />
September 3, 4 & 5<br />
October 1, 2 & 3<br />
November 5, 6 & 7<br />
December 3, 4 & 5<br />
January 7, 8 & 9<br />
Thinking <strong>of</strong> buying a <strong>Fish</strong> and Chip business?<br />
STOP! THINK!<br />
This will probably be the largest financial<br />
investment <strong>of</strong> your life. This is your<br />
opportunity to learn about the business before<br />
investing your money. Expert training, help and<br />
impartial advice is available.<br />
MEMBER OFFER!<br />
Industry skills qualifications<br />
prices slashed<br />
<strong>Fish</strong> Frying Skills/Customer<br />
Service Skills<br />
Normally £180 now £100<br />
Dual reduced from £270<br />
to £150 (plus VAT)<br />
Ends 31st <strong>of</strong> <strong>Jul</strong>y<br />
What our students<br />
have to say!<br />
The content was brilliant; I now know a lot more<br />
now to help me go into the fish and chip business.<br />
Personalities <strong>of</strong> presenters – fantastic.<br />
Excellent course, all very good and pr<strong>of</strong>essional.<br />
Hugh Mantle – very good teacher.<br />
Overall impressed and overwhelmed by knowledge.<br />
For further details <strong>of</strong> these courses or to discuss<br />
your specific training requirements, contact<br />
Karen Clark on 0113 230 7044 or email at<br />
k.clark@federation<strong>of</strong>ifshfriers.co.uk
June/<strong>Jul</strong>y<br />
NFFF activity round-up<br />
Executive Council enquiries<br />
Throughout June and <strong>Jul</strong>y the NFFF have taken calls from members and <strong>of</strong>fered advice and assistance on the following issues:-<br />
Advice on handling a dispute with a Gas utilities company<br />
Help on sourcing good Maris Pipers<br />
Advice on how to improve a business which has recently opened<br />
and is underperforming<br />
Advice on buying re-conditioned ranges<br />
NFFF Activities<br />
Advice on sustainability<br />
Advice on waste oil collection<br />
Advice on importing fish<br />
Advice on gluten free batter and how to separate the pans to<br />
ensure it is done correctly<br />
Date Event/Engagement NFFF representation<br />
7th June <strong>2012</strong> Final presentation re HR and H&S support packages at NFFF head <strong>of</strong>fices, Leeds AC, MD, DD<br />
12th June <strong>2012</strong> <strong>National</strong> <strong>Fish</strong> & Chip Awards steering committee meeting, Warwick GH<br />
12th June <strong>2012</strong> 100 Years Committee meeting at Colman’s South Shields, with Duncan McLean <strong>of</strong> Henry Colbeck RO, AC, DD<br />
13th June <strong>2012</strong> The Business Reference Panel (BRP) <strong>of</strong> the BRDO (Better Regulation Delivery Office) meeting, central London MD<br />
25th June <strong>2012</strong> EC meeting at NFFF head <strong>of</strong>fices in Leeds<br />
All Officials, EC’s<br />
(excluding RO) and DD<br />
27th June <strong>2012</strong> Potato Council Marketing Strategy Committee meeting, York GH<br />
27th June <strong>2012</strong> Seafish Consumer Advisory Panel – Supply Chain and Consumer Panel meeting in Edinburgh MD<br />
28th June <strong>2012</strong> Seafood Training Academy board meeting, Grimsby MD<br />
2nd <strong>Jul</strong>y <strong>2012</strong> Young <strong>Fish</strong> <strong>Friers</strong> trip to Fleetwood <strong>Fish</strong> Market, then Triple F chips, Preston AC<br />
3rd <strong>Jul</strong>y FSA Advisory Committee meeting, Aberdeen SA<br />
9th <strong>Jul</strong>y <strong>2012</strong> Promotions meeting, Wetherby Whaler, Guiseley<br />
MD, GH, AC, RO, SA,<br />
DD, TP, PD<br />
12th <strong>Jul</strong>y <strong>2012</strong> Seafood Certification Network teleconference DD<br />
12th <strong>Jul</strong>y <strong>2012</strong> Meeting to discuss BRP member input and support into Portas report, central London MD<br />
New and returning NFFF members June/<strong>Jul</strong>y<br />
Business name Member name Town<br />
Adriano Pia Argyl<br />
Arthur Ratcliffe <strong>Fish</strong> and Chips at the Pier Clacton on Sea<br />
Benjamin Manluctao The Central <strong>Fish</strong> Restaurant Dyfed<br />
Blackstock’s Gareth Gordon Chester<br />
Coral Williams Flintshire<br />
D F Murphy Helmsley <strong>Fish</strong> Shop Helmsley's<br />
David Amsden Richmond<br />
David O' Connell Flipper's <strong>Fish</strong> Bar Kent<br />
David Wills Jon Bouys Chippy Newquay<br />
Dominico Grilli Fife<br />
Gemma Wallace Morgans <strong>Fish</strong> Bar And Baguette Shop Newport<br />
Gino Gregorio Blyth<br />
James Watson Cromer<br />
John Mann Peterborough<br />
Jonbouys Chippie David Wills Newquay<br />
Kerry Thomas<br />
La Roulotte Miss Christine Leconte Les Sables-d'Olonne<br />
Lake <strong>Fish</strong> Bar Tina Brittain Lake<br />
Lake <strong>Fish</strong> Bar Nigel Brittain Lake<br />
Mark Elsner<br />
Business name Member name Town<br />
Mark Green<br />
Merdan Adiguzel Fairgreen <strong>Fish</strong> Bar Diss<br />
Morgans <strong>Fish</strong> Bar And<br />
Baguette Shop<br />
Gemma Wallace Newport<br />
Mr Chips Maqsood Hussain Leeds<br />
Mr Maqsood Hussain<br />
Naz Islam<br />
Leeds<br />
Padraig Cunningham Co. Waterford<br />
Paul Bridgeman Trawlers Catch Norwich<br />
Peter Ellis<br />
Stephen Thomas<br />
The Rose & Crown Flamborough<br />
Stuart Devine The Ashvale Aberdeen<br />
Terry Pratt Codfathers Devon<br />
The Rose & Crown Peter Ellis Bridlington<br />
Zohaib Hussain Zero Plus <strong>Fish</strong> Bar Cardiff<br />
John Mann Peterborough<br />
David Amsden Richmond<br />
Coral Williams Flint<br />
Paul Bridgeman Norwich<br />
Key<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
GH Gregg Howard, President<br />
MD Mark Drummond, Vice President<br />
AC Andrew Crook, Treasurer<br />
JP John Penaluna, Executive Councillor<br />
SA Stuart Atkinson, Executive Councillor<br />
RO Richard Ord, Executive Councillor<br />
JW John Wild, Executive Councillor<br />
AHA Alan Hanna, Executive Councillor<br />
JM John Mcneil, Executive Councillor<br />
JK Jasin Kaplan, Executive Councillor<br />
DD Denise Dodd, General Secretary<br />
PD Paul Douris, Quality Awards Co-Ordinator<br />
KC Karen Clark, Training Co-Ordinator<br />
TP Thomas Pick, Media Co-Ordinator<br />
TPT Tracy Poskitt, Special projects advisor<br />
43
www.fishandchipbusinesses.co.uk<br />
0845 1214005 / info@fcbsales.com<br />
FISH AND CHIP BUSINESS SALES HAVE INCORPORATED GRAVELEYS OF LEEDS BUSINESS<br />
TRANSFER AGENTS, JOINING FORCES TO CREATE ONE OF THE COUNTRY’S LARGEST<br />
BUSINESS TRANSFER AGENTS SPECIALISNG IN THE FISH AND CHIP SECTOR.<br />
JOHN CAIRNS (FNAEA FICBA, FORMERLY OF GRAVELEYS) HAS JOINED TO HEAD UP SALES<br />
AND WILL ONLY BE TOO PLEASED TO DISCUSS ALL ASPECTS OF SELLING AND BUYING FISH<br />
AND CHIP SHOPS.<br />
JOHN HAS MANY YEARS EXPERIENCE IN THE SECTOR AND IS RESPECTED THROUGHOUT THE<br />
INDUSTRY. JOHN CAN BE CONTACTED ON 01904 777483<br />
LOCATION SHOP TYPE TURNOVER TENURE PRICE REF NO<br />
Cheshire <strong>Fish</strong> and Chips Takeaway £4,500 per week L/H £140,000 CHE003<br />
Cheshire <strong>Fish</strong> and Chips Takeaway £1,200 per week L/H £33,000 CHE006<br />
Cheshire <strong>Fish</strong> and Chips Takeaway £2,200 per week L/H £69,950 CHE000004<br />
Tyne and Wear <strong>Fish</strong> and Chips Takeaway £2500 per week L/H £78,500 COD004<br />
Middlesbrough <strong>Fish</strong> and Chips Takeaway Currently Closed L/H Offers Invited COD00004<br />
Tyne and Wear Chinese Takeaway £1,200 per week L/H £45,000 COD00007<br />
Cleveland <strong>Fish</strong>, Chips, Pizza and Kebab Takeaway £4,000 per week F/H £310,000 COD00008<br />
Northumberland <strong>Fish</strong> and Chips Takeaway £3,000 per week F/H £160,000 COD00010<br />
Lincoln <strong>Fish</strong>, Chips and Kebab Takeaway £3800 per week L/H £75,000 COD00012<br />
Cleveland <strong>Fish</strong> and Chips Takeaway £2,000 per week L/H £58,500 COD00013<br />
Saltburn by the Sea <strong>Fish</strong> and Chips Takeaway £1,800 per week F/H £175,000 COD00014<br />
County Durham <strong>Fish</strong> and Chip Takeaway and Cafeteria £2,000 per week L/H £47,500 COD00017<br />
Cumbria Chinese, Thai and <strong>Fish</strong> and Chips £2,500 per week L/H £45,000 CUM001<br />
Cumbria <strong>Fish</strong> and Chips Takeaway Undisclosed F/H £275,000 CUM00003<br />
Derby Pizza and Kebab Takeaway £5,000 per week L/H £100,000 DER005<br />
Derbyshire <strong>Fish</strong> and Chips Café and Takeaway £1,500 per week L/H £55,000 DER00004<br />
Leeds <strong>Fish</strong> & Chips Takeaway £3,000 per week L/H £89,950 YOR00057<br />
Leeds <strong>Fish</strong> & Chips Takeaway £3,300 per week F/H £229,500 YOR00058<br />
Leeds <strong>Fish</strong> & Chips Takeaway £1,200 per week L/H £36,000 YOR00060<br />
Otley <strong>Fish</strong> & Chips Takeaway £2,200 per week L/H £59,950 YOR00062<br />
Leeds <strong>Fish</strong> & Chips Takeaway & Cafeteria £1,200.00 F/H £230,000 YOR00064<br />
North Yorkshire <strong>Fish</strong> & Chips Takeaway & Restaurant Undisclosed Optional Price on Application YOR00067<br />
Keighley <strong>Fish</strong> & Chips Takeaway £800 per week L/H £19,950 YOR00068<br />
Leeds <strong>Fish</strong> & Chips Takeaway £5,500 per week Optional L/H £170,000 F/H £365,000 YOR00069<br />
Barnsley <strong>Fish</strong> & Chips Takeaway Undisclosed Optional L/H £150,000 F/H £400,000 YOR00070<br />
West Yorkshire <strong>Fish</strong> & Chips Takeaway £1,300 per week L/H £46,000 YOR00072<br />
Doncaster <strong>Fish</strong> and Chips, Pizza and Kebab Takeaway £1,800 per week L/H £46,000 YOR00073<br />
Scarborough <strong>Fish</strong> and Chip Takeaway and Cafeteria £4,000 F/H £295,000 YOR00074<br />
Leeds <strong>Fish</strong> & Chips Takeaway £500-600 per week F/H £165,000 YOR00075<br />
Harrogate <strong>Fish</strong> and Chip and Seafood Restaurant £25,000 per week Optional L/H £195,000 F/H £2.2,000,000 YOR00076<br />
East Yorkshire <strong>Fish</strong> and Chips Takeaway £1,000 per week F/H £199,950 YOR00077<br />
East Yorkshire <strong>Fish</strong> and Chip Takeaway £18,000 per week L/H £620,000 YOR00079<br />
West Yorkshire <strong>Fish</strong> and Chips Takeaway £2,500 per week L/H £65,000 YOR00080<br />
Beverley <strong>Fish</strong> and Chips Takeaway £1,500 per week L/H £32,500 YOR00081<br />
East Yorkshire <strong>Fish</strong> and Chips Takeaway £1,500 per week L/H £35,000 YOR00082<br />
Hull <strong>Fish</strong> and Chips Takeaway £1,400 per week L/H £28,000 YOR00083<br />
www.fishandchipbusinesses.co.uk
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
TELEPHONE ROSENS FOR YOUR<br />
FREE VALUATION<br />
PRIVATE & CONFIDENTIAL DEALINGS AT ALL TIMES<br />
<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />
Members <strong>of</strong> the Institution <strong>of</strong> Commercial Business Agents<br />
<strong>National</strong> Association <strong>of</strong> Estate Agents & <strong>Federation</strong> <strong>of</strong> Small Businesses<br />
ESTABLISHED 1959<br />
Buying or Selling a <strong>Fish</strong> & Chip Business<br />
<strong>Fish</strong> & Chip shops<br />
for sale<br />
NEWCASTLE<br />
£75,000 Leasehold<br />
FISH & CHIP SHOP TAKEAWAY<br />
+ Advised T/O c. £3,000 pw<br />
• Operated under management<br />
• Modern equipment since 2008<br />
Newcastle Office Ref 64/10717/S<br />
T: 0191 222 1740<br />
DORSET<br />
£99,950 Leasehold<br />
FISH & CHIP TAKEAWAY<br />
+ Refitted and modernised takeaway<br />
• Good location<br />
• Approximately 35 bags <strong>of</strong> potatoes pw<br />
Winchester Office Ref 38/17968/S/F<br />
T: 01962 844 455<br />
WALSALL<br />
www.christie.com<br />
£55,000 Leasehold<br />
FISH & CHIP SHOP<br />
+ Newly established fish and chip takeaway<br />
• Busy main road location<br />
• Refurbished trading area c. 276 sq ft<br />
Birmingham Office Ref 58/12830/S<br />
T: 0121 456 1222<br />
EDINBURGH<br />
Guide Price £395,000 Freehold<br />
TRADITIONAL FISH & CHIP TAKEAWAY<br />
+ Good city centre location<br />
• Gross weekly sales c. £7,000<br />
• Scope to develop existing menu<br />
Edinburgh Office Ref 52/18367/S/F<br />
T: 0131 557 6666<br />
BERKSHIRE<br />
£975,000 Freehold<br />
FISH & CHIP SHOP & OFF LICENCE<br />
+ <strong>National</strong> Lottery agent<br />
• 5-bedroom detached Tudor-fronted home<br />
• Weekly sales c. £11,000<br />
Winchester Office Ref 38/17952/S<br />
T: 01962 844 455<br />
Specialising in the Sale & Valuation <strong>of</strong> Fried <strong>Fish</strong> Businesses<br />
for over 52 years.<br />
CONTACT ROSENS FOR YOUR FREE LISTING OF SHOPS<br />
FOR SALE THROUGHOUT THE UNITED KINGDOM<br />
A GREAT SELECTION OF FREEHOLDS & LEASEHOLDS<br />
( Thinking <strong>of</strong> Selling your <strong>Fish</strong> & Chip Business<br />
SOUTH ENGLAND 020-8539-6426<br />
NORTH ENGLAND 0113-234-2234<br />
NO UPFRONT FEES<br />
NO ADVERTISING COSTS<br />
Rosens personally inspect all businesses<br />
NO SALE<br />
NO CHARGE<br />
www.e-rosens.co.uk<br />
THE fish friers Agent<br />
45
MANDENS<br />
<br />
<br />
T: 01403 700381 - WWW. MANDENS. CO. UK<br />
<br />
T HE SPECIALIST BUSINESS TRANSFER AGENTS AND VALUERS TO THE F ISH & C HIP TRADE.<br />
<br />
<br />
<br />
THIS IS A SMALL SELECTION OF THE FISH AND CHIP BUSINESSES THAT<br />
<br />
WE CURRENTLY HAVE ON THE MARKET<br />
KENT/SOUTH EAST LONDON – Exceptionally well fitted totally<br />
refurbished traditional style fish and chip business with small seating<br />
area. Prominent parade location in affluent sought after area. Taking<br />
£5,500pw on only 30 hours opening. Very small menu, top prices<br />
charged. New Kiremko range. Refurbished 2 bed flat above. Lease 14<br />
years, rent £18,000pa.<br />
<br />
Viewing highly recommended. Sole agents.<br />
Price: £160,000 lease. Ref: FT3352<br />
<br />
DORSET – Detached, freehold long established successful traditional<br />
style take away only fish and chip business. Prominent main road<br />
location in sought after town. Excellent inventory including 6 pan<br />
frying range. Taking £5,500pw excellent pr<strong>of</strong>its , over £100,000 net<br />
<br />
– full accounts available. Self contained living accommodation above.<br />
Sole agents. Price: £545,000 freehold. Ref: FT3361<br />
<br />
BUCKINGHAMSHIRE (MILTON KEYNES) – A long established<br />
recently completely refurbished take away traditional fish and chip<br />
business. Prominent parade shop with excellent customer parking.<br />
Spacious shop<br />
<br />
with new 3 pan range etc. Taking £4,000pw on short<br />
hours and small menu. Large rear yard with parking. New 20 year<br />
lease available (possible freehold). Self contained refurbished 2 bed<br />
<br />
flat above. Sole agents. Price: £135,000 lease. Ref: FT3364<br />
HAMPSHIRE - Successful well known traditional style fish and chip<br />
business. Prominent high street location <strong>of</strong> affluent sought after town.<br />
Well equipped business completely staff run. Taking average<br />
£10,500pw. Lease, 11 years unexpired, rent £27,000pa. Self<br />
contained 2 bed flat above. Sole agents. Price: £350,000 lease. Ref:<br />
<br />
FT3368<br />
WILTSHIRE – Well known long established (same family hands 50<br />
years) traditional style fish and chip business, prime location within<br />
city market square. Staff run – taking £8,500pw average.<br />
Considerable potential. Closed Sundays. Fitted and equipped to a very<br />
high standard. New 20 year lease available. Sole agents. Price:<br />
£265,000 new lease. Ref: FT3367<br />
BERKSHIRE –<br />
A successful and well established fish and chip<br />
business, end parade premises behind service road for customer<br />
parking in popular town. Very well fitted and equipped. Taking<br />
£10,500pw. Mostly staff run. Secure lease, rent £19,500pa including<br />
2 bed self contained flat above. Sole agents. Price: £380,000 lease.<br />
Ref: FT3363<br />
NORTH WALES/CHESHIRE <br />
BORDER – Successful high standard<br />
traditional take away fish and chip business, prominent location in<br />
attractive town. Taking average £7,500pw. Very well fitted, Kiremko<br />
range. Three self contained flats. Available with new 20 year lease<br />
(freehold could be available). Sole agents. Price: £199,950 new<br />
lease. Ref: FT3349<br />
HERTFORDSHIRE – High standard traditional style fish and chip<br />
business, high street location <strong>of</strong> attractive town. Completely<br />
unopposed taking £7,000+pw on only 30 hours opening. Very small<br />
<br />
menu – tremendous potential for larger menu and increased hours.<br />
20 year lease, rent £23,000pa. includes self contained flat above.<br />
Highly recommended. Sole agents. Price: £210,000. Ref: FT3350<br />
ESSEX – Successful and easily operated traditional style fish and chip<br />
business occupying a central location within a sought after town. Very<br />
well fitted and equipped with a 4 pan Florigo range. Frozen chips sold.<br />
Seating for 30 customers. Easy hours, small menu. Taking £6,500pw.<br />
Lease, 9 years unexpired, rent £22,000pa. Sole agents. Price:<br />
£145,000 lease. Ref: FT3366<br />
SURREY/BERKSHIRE BORDERS – Long established traditional style<br />
company owned take away only fish and chip business. Prominent<br />
main road location in busy and popular area. Taking £5,000pw<br />
completely staff run – small menu – closed Sundays. Very well fitted,<br />
Kiremko range etc. Self contained 2 bed flat. Long lease, rent<br />
£18,000pa. Sole agents. Price: £168,500 lease. Ref: FT3365<br />
SUFFOLK – Freehold, long established traditional style fish and chip<br />
business, corner location on busy road with large surrounding<br />
residential areas. Taking £8,500/9,000pw on easy hours – small<br />
menu. Very well equipped with Frank Ford island range, etc. Large<br />
enclosed yard with parking and garage. Self contained 3 bed flat<br />
above. Highly recommended. Sole agents. Price: £575,000 freehold.<br />
Ref: FT3337<br />
EAST SUSSEX – Long established, easily operated take away only<br />
traditional fish and chip shop. Prominent location with good customer<br />
parking in popular town. Very recently closed due to personal<br />
circumstances. Shop fully equipped and ready to open, 3 pan counter<br />
range, etc. Large self contained 3 bed accommodation with central<br />
heating, garage and garden. Lease, rent £12,000pa. An excellent<br />
opportunity. Sole agents. Price: £58,500 lease. Ref: FT3360<br />
WEST SUSSEX – An easily operated, traditional style fish and chip<br />
business with some seating within popular large village adjacent to<br />
large super market and car park. Latest closing 8pm – closed Sundays<br />
– great potential. Taking £3,500pw. Lease, 7 years unexpired, rent<br />
£16,000pa. 3 pan counter range etc. Lock up. Sole agents. Price:<br />
£120,000 lease. Ref: FT3359<br />
WEST SUSSEX – Freehold property with A5 planning use ideal as fish<br />
and chip business. Parade shop next to busy station, large school and<br />
residential areas. Large residential accommodation, 5/6 bedrooms.<br />
Potential to convert to 2 flats (subject to planning). Further details on<br />
request. Sole agents. Price: £355,000 freehold. Ref: FT3348<br />
WWW.MANDENS.CO.UK<br />
W E SPECIALISE ONLY IN THE SALE AND VALUATION OF F ISH AND C HIP BUSINESSES THROUGHOUT<br />
THE C OUNTRY.
<strong>Fish</strong> & Chip Takeaway Liskeard<br />
Freehold £400,000 Ref: CF30386M<br />
Residential area opp. large secondary school<br />
3bed s/c accommodation with private yard<br />
Potential sales <strong>of</strong> over £150,000<br />
Scope to increase turnover with longer hours<br />
Not dependent on tourist trade<br />
Cornwall 07817 885832<br />
<strong>Fish</strong> & Chip Takeaway Bristol<br />
Leasehold £119,500 Ref: CF30039H<br />
Also <strong>of</strong>fers chicken, burgers, pizza<br />
Spacious, well-presented shop<br />
s/c 3 bedroom accommodation<br />
Taking £4,100 per week, thriving business<br />
Scope for growth, long lease<br />
Bristol 0117 960 6563<br />
<strong>Fish</strong> & Chip Takeaway Poole<br />
Freehold £84,950 Ref: CF30353R<br />
Eye catching premises, part <strong>of</strong> shopping parade<br />
Fronts main road, surrounded by housing<br />
Spacious well equipped & maintained premises<br />
Sales 2011 £108,638 Gross Pr<strong>of</strong>it £83,141<br />
Try before you buy and vendor loan available<br />
Dorset 01404 813762<br />
Food To Go/S/wich Bar North Devon<br />
Leasehold £48,995 Ref: SB/TR/CF30631N<br />
One <strong>of</strong> best high street trading positions<br />
Easily manageable, run by couple, no staff<br />
Immaculate, lock-up with 5* EHO rating<br />
Increasing sales 2011 £86,920 ex vat, GP 64%<br />
Low overheads, Net Pr<strong>of</strong>its approx £40,000<br />
Devon 01404 813762<br />
<strong>Fish</strong> & Chip Takeaway Nottingham<br />
Leasehold £139,000 Ref: CF25390G<br />
Well established & presented<br />
Unopposed in busy precinct<br />
Stated takings £3,800 per week<br />
20 year Lease as <strong>of</strong> 2010<br />
Lock-up premises<br />
Notts 01858 469469<br />
<strong>Fish</strong> & Chip Shop Southport<br />
Freehold iro £1.1m Ref: CF26905NW<br />
Multi Award Winning<br />
Certified t/over £9,500 per week @ 71% GP<br />
Seasonal trading 28 weeks only no lates<br />
120 restaurant covers inside 28 outside<br />
Freehold includes 7 flats @ £24,000 income<br />
Business lease available £325,000<br />
North West 01704 211900<br />
<strong>Fish</strong> & Chip Shop Gwent<br />
Leasehold £69,500 Ref: CF30090J<br />
Busy town located fish and chip shop<br />
Takeaway plus seating area for 12 covers<br />
Long established and easily run<br />
Annual sales circa £120,000 per annum<br />
Super opportunity<br />
S & W Wales 01633 868609<br />
Chinese Takeaway East Northants<br />
Leasehold £25,000 Ref: C30283SM<br />
Taking £500 per week, short hours<br />
Scope for Indian, <strong>Fish</strong> & Chips, Pizzas<br />
One bedroom accommodation<br />
Rent £7,500 per annum<br />
Freehold available £160,000<br />
Warwicks/Northants 01564 771770<br />
<strong>Fish</strong> & Chip & Takeaway North Dorset<br />
Freehold £299,500 Ref: CF27079R<br />
Prime high pr<strong>of</strong>ile trading position<br />
Character property set across 3 levels<br />
3 bedroom house, garden, garage and parking<br />
Trades 5 day week, serves traditional menu<br />
Sales £135,592 ex vat, Gross Pr<strong>of</strong>it £91,591<br />
Dorset 01404 813762<br />
<strong>Fish</strong> & Chip Shop & Café Cumbria<br />
Freehold £289,500 Ref: CF30217NE<br />
Excellent business overlooking Solway Firth<br />
T/o £5,000 per week - scope to increase<br />
6 day trading. Net Pr<strong>of</strong>it £60,000 approx<br />
Café area for 20 covers, 3/4 bedroom flat<br />
Very long established, L/H option £150,000<br />
North East 01670 783220<br />
<strong>Fish</strong> & Chip Takeaway Stoke on Trent<br />
Leasehold £125,000 Ref: CF26296V<br />
Busy town centre location<br />
Ground floor 76 cover restaurant<br />
Taking circa £4,232pw - Gross Pr<strong>of</strong>it 60%<br />
Sales accounts March ’11 £199,220per annum<br />
2 bedroom accommodation in need <strong>of</strong> refurb<br />
Staffs/Derbys 01782 711022<br />
<strong>Fish</strong> & Chips Wolverhampton<br />
Leasehold £149,950 Ref: CF30342K<br />
Taking £3,600 per week<br />
Very attractively presented shop<br />
In a good trading location<br />
Long lease<br />
Includes 2/3 bedroom accommodation<br />
West Midlands 01543 417999<br />
Freehold <strong>Fish</strong> & Chips Essex Marina<br />
Freehold £375,000 Ref: CF30134B<br />
Prime position in busy marina<br />
Well presented with 30 covers for eating in<br />
Massive seasonal uplifts in trade<br />
Same hands 48 years, genuine sale<br />
Valuable freehold & highly pr<strong>of</strong>itable<br />
Essex 01279 466323<br />
<strong>Fish</strong> & Chips, Kebabs Birmingham<br />
Leasehold £80,000 Ref: CF30345K<br />
Taking £4,000 per week<br />
Plus £10,800 rental income<br />
Expensively fitted shop<br />
In a good residential area<br />
Long Lease, Acocks Green<br />
West Midlands 01543 417999<br />
<strong>Fish</strong> & Chip Rest/Taway Nr Preston<br />
Freehold £255,000 Ref: CF26910NW<br />
Busy traditional freehold restaurant/takeaway<br />
Prime location in busy market town<br />
Turnover iro £3000per week healthy pr<strong>of</strong>its<br />
Downstairs takeaway upstairs restaurant<br />
Short trading hours less than 18 per week<br />
North West 01704 211900<br />
<strong>Fish</strong> & Chip & Shop Suffolk<br />
Freehold £290,000 Ref: CF30118E<br />
Available also on Lease @ £85,000<br />
Separate two bedroom accommodation<br />
Established residential location<br />
Turnover c£3,000 per week staff run<br />
Scope for owner operator<br />
Anglia 01767 654185
<strong>Fish</strong> & Chip Takeaway Liskeard<br />
Freehold £400,000 Ref: CF30386M<br />
Residential area opp. large secondary school<br />
3bed s/c accommodation with private yard<br />
Potential sales <strong>of</strong> over £150,000<br />
Scope to increase turnover with longer hours<br />
Not dependent on tourist trade<br />
Cornwall 07817 885832<br />
<strong>Fish</strong> & Chip Takeaway Bristol<br />
Leasehold £119,500 Ref: CF30039H<br />
Also <strong>of</strong>fers chicken, burgers, pizza<br />
Spacious, well-presented shop<br />
s/c 3 bedroom accommodation<br />
Taking £4,100 per week, thriving business<br />
Scope for growth, long lease<br />
Bristol 0117 960 6563<br />
<strong>Fish</strong> & Chip Takeaway Poole<br />
Freehold £84,950 Ref: CF30353R<br />
Eye catching premises, part <strong>of</strong> shopping parade<br />
Fronts main road, surrounded by housing<br />
Spacious well equipped & maintained premises<br />
Sales 2011 £108,638 Gross Pr<strong>of</strong>it £83,141<br />
Try before you buy and vendor loan available<br />
Dorset 01404 813762<br />
Food To Go/S/wich Bar North Devon<br />
Leasehold £48,995 Ref: SB/TR/CF30631N<br />
One <strong>of</strong> best high street trading positions<br />
Easily manageable, run by couple, no staff<br />
Immaculate, lock-up with 5* EHO rating<br />
Increasing sales 2011 £86,920 ex vat, GP 64%<br />
Low overheads, Net Pr<strong>of</strong>its approx £40,000<br />
Devon 01404 813762<br />
<strong>Fish</strong> & Chip Takeaway Nottingham<br />
Leasehold £139,000 Ref: CF25390G<br />
Well established & presented<br />
Unopposed in busy precinct<br />
Stated takings £3,800 per week<br />
20 year Lease as <strong>of</strong> 2010<br />
Lock-up premises<br />
Notts 01858 469469<br />
<strong>Fish</strong> & Chip Shop Southport<br />
Freehold iro £1.1m Ref: CF26905NW<br />
Multi Award Winning<br />
Certified t/over £9,500 per week @ 71% GP<br />
Seasonal trading 28 weeks only no lates<br />
120 restaurant covers inside 28 outside<br />
Freehold includes 7 flats @ £24,000 income<br />
Business lease available £325,000<br />
North West 01704 211900<br />
<strong>Fish</strong> & Chip Shop Gwent<br />
Leasehold £69,500 Ref: CF30090J<br />
Busy town located fish and chip shop<br />
Takeaway plus seating area for 12 covers<br />
Long established and easily run<br />
Annual sales circa £120,000 per annum<br />
Super opportunity<br />
S & W Wales 01633 868609<br />
Chinese Takeaway East Northants<br />
Leasehold £25,000 Ref: C30283SM<br />
Taking £500 per week, short hours<br />
Scope for Indian, <strong>Fish</strong> & Chips, Pizzas<br />
One bedroom accommodation<br />
Rent £7,500 per annum<br />
Freehold available £160,000<br />
Warwicks/Northants 01564 771770<br />
<strong>Fish</strong> & Chip & Takeaway North Dorset<br />
Freehold £299,500 Ref: CF27079R<br />
Prime high pr<strong>of</strong>ile trading position<br />
Character property set across 3 levels<br />
3 bedroom house, garden, garage and parking<br />
Trades 5 day week, serves traditional menu<br />
Sales £135,592 ex vat, Gross Pr<strong>of</strong>it £91,591<br />
Dorset 01404 813762<br />
<strong>Fish</strong> & Chip Shop & Café Cumbria<br />
Freehold £289,500 Ref: CF30217NE<br />
Excellent business overlooking Solway Firth<br />
T/o £5,000 per week - scope to increase<br />
6 day trading. Net Pr<strong>of</strong>it £60,000 approx<br />
Café area for 20 covers, 3/4 bedroom flat<br />
Very long established, L/H option £150,000<br />
North East 01670 783220<br />
<strong>Fish</strong> & Chip Takeaway Stoke on Trent<br />
Leasehold £125,000 Ref: CF26296V<br />
Busy town centre location<br />
Ground floor 76 cover restaurant<br />
Taking circa £4,232pw - Gross Pr<strong>of</strong>it 60%<br />
Sales accounts March ’11 £199,220per annum<br />
2 bedroom accommodation in need <strong>of</strong> refurb<br />
Staffs/Derbys 01782 711022<br />
<strong>Fish</strong> & Chips Wolverhampton<br />
Leasehold £149,950 Ref: CF30342K<br />
Taking £3,600 per week<br />
Very attractively presented shop<br />
In a good trading location<br />
Long lease<br />
Includes 2/3 bedroom accommodation<br />
West Midlands 01543 417999<br />
Freehold <strong>Fish</strong> & Chips Essex Marina<br />
Freehold £375,000 Ref: CF30134B<br />
Prime position in busy marina<br />
Well presented with 30 covers for eating in<br />
Massive seasonal uplifts in trade<br />
Same hands 48 years, genuine sale<br />
Valuable freehold & highly pr<strong>of</strong>itable<br />
Essex 01279 466323<br />
<strong>Fish</strong> & Chips, Kebabs Birmingham<br />
Leasehold £80,000 Ref: CF30345K<br />
Taking £4,000 per week<br />
Plus £10,800 rental income<br />
Expensively fitted shop<br />
In a good residential area<br />
Long Lease, Acocks Green<br />
West Midlands 01543 417999<br />
<strong>Fish</strong> & Chip Rest/Taway Nr Preston<br />
Freehold £255,000 Ref: CF26910NW<br />
Busy traditional freehold restaurant/takeaway<br />
Prime location in busy market town<br />
Turnover iro £3000per week healthy pr<strong>of</strong>its<br />
Downstairs takeaway upstairs restaurant<br />
Short trading hours less than 18 per week<br />
North West 01704 211900<br />
<strong>Fish</strong> & Chip & Shop Suffolk<br />
Freehold £290,000 Ref: CF30118E<br />
Available also on Lease @ £85,000<br />
Separate two bedroom accommodation<br />
Established residential location<br />
Turnover c£3,000 per week staff run<br />
Scope for owner operator<br />
Anglia 01767 654185
HELP SHAPE THE<br />
FUTURE OF THIS<br />
GREAT BRITISH<br />
INDUSTRY...<br />
Youngfriers.com is the website designed to support the Young<br />
<strong>Fish</strong> <strong>Friers</strong> group. Register for free to become part <strong>of</strong> the next<br />
generation pushing <strong>Fish</strong> and Chips forward.<br />
Open for anyone to join aged<br />
between 16 and 30<br />
Meet other people that work in<br />
fish and chips<br />
Learn more about the industry and<br />
its suppliers<br />
Develop you skills and share<br />
your knowledge<br />
Run by young friers for<br />
Young <strong>Friers</strong><br />
WWW.YOUNGFRIERS.COM<br />
Associate members <strong>of</strong> The <strong>National</strong><br />
<strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>.<br />
Save hundreds <strong>of</strong> pounds in range<br />
service and duct cleaning charges!<br />
<strong>Issue</strong> 4 5 June <strong>Jul</strong>y 2011 <strong>2012</strong><br />
Our unique fish friers insurance policy requires range<br />
service and ducting cleaning only once a year not six<br />
monthly like most insurers.<br />
Simple, fast and competitive online quotations in<br />
minutes with immediate cover available!<br />
Available through the <strong>of</strong>ficial NFFF website at<br />
www.federation<strong>of</strong>fishfriers.co.uk<br />
or contact us direct on<br />
01924 499182 (please mention<br />
the NFFF when ringing)<br />
Brian Thornhill & Son<br />
704 Huddersfield Road, Ravensthorpe,<br />
Dewsbury, West Yorkshire. WF13 3HU<br />
Authorised and regulated by The Financial Services Authority<br />
NFFF<br />
MEMBER<br />
DISCOUNT<br />
AVAILABLE<br />
49
THE fish friers REVIEW<br />
50<br />
Traders Board<br />
Mobile Cooking Oil<br />
or Fat FiltrationKeep Environmental Services specialize in<br />
New Merlin units to suit most fryers<br />
Most makes <strong>of</strong> second hand machines available<br />
Merlin - Opal - Bitterling<br />
Filter bags and Liners to suit<br />
• Chippers • Peelers • Batter Mixers •<br />
• The Kuroma Table Top Pressure Fryer •<br />
Contact<br />
Steve Hill Services<br />
T 01452 521081 M 07860 232741<br />
Email: steve@fryingfilters.com<br />
www.fryingfilters.org<br />
Peelers & Chippers<br />
New & Reconditioned<br />
PLEASE NOTE: The <strong>Fish</strong> <strong>Friers</strong> Review is the members’ journal <strong>of</strong><br />
the <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>. The advertising pages <strong>of</strong> the<br />
Review are <strong>of</strong>fered to the trade as a means <strong>of</strong> introducing goods<br />
and services at an economic cost to fish friers throughout the<br />
country.<br />
The publishers will take due care to ensure accuracy <strong>of</strong> all<br />
advertisements, but it is the sole responsibility <strong>of</strong> advertisers to<br />
Ductwork & Frying Range cleaning.<br />
We provide full document support pack with before and<br />
after pictures and Insurance Certification.<br />
Main Support area is Lincolnshire, Yorkshire and the<br />
M62 Corridor, but we have carried out work in <strong>2012</strong><br />
as far away as Jersey!<br />
NFFF – Discount available.<br />
Contact Dave Penson 01472 60<strong>2012</strong><br />
or 07740 061526<br />
DENIS WILSON SERVICES<br />
CORGI REGISTERED<br />
NFFF confirmed<br />
<strong>Fish</strong> Frying Range Service Engineer<br />
Fast and Friendly Assistance<br />
Contact Denis on telephone:<br />
0113 225 6672 (Home)<br />
07968 323 746 (Mobile)<br />
ensure that the description <strong>of</strong> goods and services <strong>of</strong>fered comes<br />
within the provisions <strong>of</strong> the Trade Descriptions Acts 1968 and 1972.<br />
It is also the responsibility <strong>of</strong> advertisers to comply with the Business<br />
Advertisements (Disclosure) Order 1977.<br />
The publication <strong>of</strong> an advertisement is not a recommendation or an<br />
endorsement <strong>of</strong> particular goods or services by either the <strong>Fish</strong> <strong>Friers</strong><br />
Review Ltd. or the <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong> Ltd., either<br />
FRYING IN<br />
THE SUN,<br />
MALLORCA<br />
Fancy a change <strong>of</strong><br />
surroundings? This busy shop<br />
has been established in Puerto<br />
Alcudia for 25 years, the<br />
present owner having run it for<br />
the last twenty. Open EVERY<br />
day for seven months April to<br />
October from 12 noon to<br />
3.00pm and 6.00pm to<br />
1.00/1.30am in the high season<br />
(June to September).<br />
Would suit couple who can<br />
work together. Closed<br />
November to March giving well<br />
earned time to do whatever!<br />
Price: Freehold GBP 199,000<br />
or Leasehold GBP 75, 000 with<br />
new lease to be negotiated.<br />
For full details phone<br />
0034658094636 or email<br />
lfcyam@hotmail.com<br />
FOR SALE: FISH AND CHIP SHOP<br />
Busy, modern, main road shop, with easy parking. Good equipment,<br />
3 pan counter range. Large, 3 bedroom, self-contained family<br />
accommodation. Situated in a nice Nottinghamshire village.<br />
Open 6 days a week, takings £2500-£2800. No late openings.<br />
New 15 year lease. Option to acquire freehold. Offers in the region <strong>of</strong><br />
£70,000 leasehold.<br />
Sale due to owner retirement.<br />
Contact: 07929 743182 for more details.<br />
We buy your<br />
Surplus Equipment<br />
explicitly or implicitly.<br />
Readers <strong>of</strong> the Review, before entering into any engagements or<br />
contracts as a result <strong>of</strong> an advertisement, are advised to consult their<br />
solicitors, accountants, bank managers or other pr<strong>of</strong>essional<br />
advisers where necessary. No <strong>of</strong>fer <strong>of</strong> employment either on a<br />
salaried or fee basis should be made to any advertiser without first<br />
asking for and taking up references.
<strong>Federation</strong> Noticeboard<br />
Contact your local<br />
representative<br />
PRESIDENT:<br />
Mr Gregg Howard<br />
Tel: 07702 552900<br />
E-mail: gregghoward@uwclub.net<br />
Wild Acres, Pool Furlong, Clent, Stourbridge<br />
DY9 9RE<br />
VICE PRESIDENT:<br />
Mr Mark Drummond<br />
Tel: 01274 612032<br />
E-mail: markgd28@talktalk.net<br />
Towngate <strong>Fish</strong>eries, 56 High Street, Bradford<br />
BD10 8NN<br />
TREASURER:<br />
Andrew Crook<br />
Tel: 07748 631697<br />
E-mail: andrew@skippersfishbar.com<br />
8 Talbot Row, Balshaw Lane, Euxton, Lancs<br />
PR7 6HS<br />
EXECUTIVE COUNCILLORS FOR ENGLAND:<br />
Mr Richard Ord<br />
Tel: 07759 298414<br />
E-mail: colmans@tiscali.co.uk<br />
Colman’s<br />
182-186 Ocean Road,<br />
South Shields,<br />
Tyne and Wear NE2 2JQ<br />
Mr John Wild<br />
Tel: 01524 852211<br />
E-mail: john@tarnbrookchippy.co.uk<br />
Tarnbrook Chippie<br />
2 Tarnbrook Road, Heysham,<br />
Lancashire LA3 2EJ<br />
EXECUTIVE COUNCILLOR<br />
FOR SCOTLAND:<br />
Mr Stuart Atkinson<br />
Tel: 07885 249855<br />
E-mail: northstchipshop@aol.com<br />
North Street Chip Shop<br />
74 North Street<br />
Forfar, Angus DD8 3BJ<br />
EXECUTIVE COUNCILLOR FOR<br />
NORTHERN IRELAND:<br />
Mr Alan Hanna<br />
Tel: 028 417 63999<br />
E-mail: alan@pitstopfastfood.com<br />
Pit Stop Fast Food, 26 Bridge Street,<br />
Kilkeel, County Down BT34 4AD<br />
Mr John McNeil<br />
Tel: 01524 852211<br />
E-mail: andreajmac@aol.com<br />
Scooby Snax<br />
1-3 Church Road<br />
Clacton-on-Sea<br />
Essex CO7 0JE<br />
Mr Jasin Kaplan<br />
Tel: 07515 850250<br />
E-mail: jasin.kaplan@btconnect.com<br />
The Telegraph Chippie<br />
177 Telegraph Road<br />
Deal, Kent CT14 9DR<br />
EXECUTIVE COUNCILLOR<br />
FOR WALES:<br />
Mr John Penaluna<br />
Tel: 07903 864869<br />
E-mail: lapcatering@tiscali.co.uk<br />
The Chippy and The Cafe<br />
35a - 36 High Street<br />
Hirwaun, Mid Glamorgan<br />
CF44 9SW<br />
Area 8: Welsh Council<br />
Meeting <strong>2012</strong><br />
HAS YOUR SHOP RECEIVED AN AWARD OR MAYBE RAISED FUNDS FOR A CHARITY?<br />
Whatever you have done, please let us know, it’s great to share with fellow friers<br />
and if it worked for you it could work for others!<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
The Welsh Area Council (WAC) met at The Heritage Park Hotel,<br />
Trehafod on Sunday 17th June. The meeting was attended by active<br />
businesses and members who have been the stalwarts <strong>of</strong> the Area<br />
for many years.<br />
The meeting welcomed John Penaluna as the new Executive Councillor<br />
for Wales and thanks were given to Adrian Herdman for his many<br />
years <strong>of</strong> service as acting EC and for his work with the Area Council.<br />
Wales is not just a region; it is a whole country and geographically is<br />
something <strong>of</strong> a challenge. The WAC is committed to making closer<br />
links with all members in Wales and hope that with the addition <strong>of</strong> a<br />
Facebook page – Welsh fish and chip shops and friers will assist in<br />
this. Members who want to join can search for it on Facebook or<br />
contact John Penaluna or Thomas Pick at the NFFF Head Office.<br />
The meeting was an ideal opportunity for business owners to meet and<br />
discuss daily issues which arise and a greater comradeship was made<br />
between the friers who attended, some <strong>of</strong> them for the very first time,<br />
helping them understand that although they were facing many issues,<br />
there was always someone available who would be able to assist, even<br />
if just lending a listening ear, and <strong>of</strong> course that they were all facing<br />
similar issues at some stage.<br />
John Penaluna, in his first EC report provided information on a variety<br />
<strong>of</strong> subjects including KPMG and VAT, YFFY and Prince Charles<br />
coverage, nutritional testing, FSA and scores on the doors and the<br />
Quality Award scheme.<br />
The meeting delegates shared lunch together and many discussions<br />
took place, surprisingly around fish and chip shops, it was encouraging<br />
to see positive discussions and help and encouragement to fellow<br />
friers, the meeting closed with a date provisionally set for the next one,<br />
in the same venue. We hope that we shall be able to draw some more<br />
friers in and expand the network.<br />
Wales in <strong>2012</strong><br />
YFFY <strong>of</strong> the year <strong>2012</strong> won by Zohaib from Zero Plus in Cardiff<br />
Fryday’s (Phil Bullen) in St. Mellons achieving runner up in the Best<br />
Newcomer section <strong>2012</strong><br />
The Crispy Cod (Mathew Williams) representing Wales in the final<br />
<strong>of</strong> the <strong>Fish</strong> and Chip Shop <strong>of</strong> the Year <strong>2012</strong><br />
For further details and to make sure you get the details <strong>of</strong> the<br />
next meeting please contact John Penaluna via email<br />
johngeep@tiscali.co.uk or by phone 07903864869<br />
51
THE fish friers REVIEW<br />
10 questions with:<br />
...Dave Belsham<br />
Dave Belsham is the owner <strong>of</strong> Elite<br />
Shopfitters, Leeds. Considered to be<br />
the UK’s premier specialist in bespoke<br />
shop fitting for the fish and chip<br />
industry, from concept to completion.<br />
1. If you could choose any other job in the world what would<br />
it be?<br />
I’d have to be a Yoga teacher, Spiritualist or something to do with<br />
anger management.<br />
2. If you won the lottery what would be the first thing you<br />
would buy?<br />
A villa in Cyprus.<br />
3. What was the last text you sent?<br />
It was saying that I will be on site at 6am<br />
4. What’s your favorite film<br />
Rocky. It helps me when dealing with awkward customers (you<br />
know who you are!!)<br />
5. What’s the first record you bought<br />
Red Red Wine by UB40<br />
52<br />
6. What is your first memory <strong>of</strong> fish and chips?<br />
Building the original Bizzie Lizzies in Skipton 20 odd years ago.<br />
7. What was your first job?<br />
I started right at the bottom as an Apprentice Joiner<br />
8. What’s the most challenging project Elite have taken on?<br />
The New Wetherby Whaler <strong>Fish</strong> and Chip restaurant at Guiseley.<br />
Bringing the iconic Harry Ramsden’s building back to life was a<br />
great challenge but also a great honour. (See picture, left)<br />
9. Where do you see <strong>Fish</strong> and Chips in 20 years’ time?<br />
I really do believe that if everyone in this trade pulled together<br />
and nurtures this great British institution then it will still be the<br />
Nations favourite in twenty years’ time.<br />
10. Which do you prefer Cod or Haddock?<br />
<strong>Issue</strong> 5 <strong>Jul</strong>y <strong>2012</strong><br />
It’s got to be Haddock from the Mermaid <strong>Fish</strong> bar in Harehills,<br />
Leeds (only because Maryann would kill me if I said anything else!!)
<strong>Issue</strong> 7 Oct/Nov 2010
Membership has its benefits!<br />
• Support the Organisation that Fights for Your Business<br />
The NFFF is run BY FISH FRIERS for FISH FRIERS; we know the issues that affect<br />
you and your business because we are all active in <strong>Fish</strong> and Chips.<br />
• Lighthouse Business Protection - 24 hour confidential advice lines for any<br />
employment and health & safety issues including indemnity insurance protection<br />
and a range <strong>of</strong> essential documentation. Legal advice service available 24/7, PLUS<br />
tax advice line available 9am – 5pm weekdays including tax protection insurance.<br />
• 24 hour technical support and advice service - 365 days a year. The NFFF out <strong>of</strong><br />
hour’s helpline means you can pick up the phone at any time and talk<br />
directly to another fish frier for help and advice.<br />
• Be sure <strong>of</strong> getting a copy <strong>of</strong> the <strong>Fish</strong> <strong>Friers</strong> Review, every 6 weeks!<br />
The ONLY dedicated <strong>Fish</strong> and Chip magazine, packed full <strong>of</strong> useful<br />
information and interesting articles.<br />
• Exclusive access to special MEMBER ONLY discounts from suppliers<br />
Many <strong>of</strong> our Associate Member Companies <strong>of</strong>fer discounts exclusively<br />
available to MEMBERS! Please see the Associate Members page in the<br />
<strong>Fish</strong> <strong>Friers</strong> Review or on our website.<br />
• Lloyds TSB Cardnet<br />
We can <strong>of</strong>fer NFFF members discounted card payment processing. NO<br />
joining fee. Highly COMPETITIVE rates. NO minimum monthly charge. NO authorisation fee.<br />
• Exclusive British Gas <strong>of</strong>fer<br />
If you sign up with British Gas for your business Gas or Electricity, the NFFF will pay your membership for a year.<br />
Alternatively, existing NFFF members can use the membership fee as credit against other NFFF services such as<br />
training or qualifications.<br />
• Discounted <strong>Fish</strong> and Chip Quality Award scheme assessments<br />
Want to be listed amongst the best shops in the country? The NFFF <strong>Fish</strong> and Chip Quality Award is an excellent<br />
marketing tool and a great way to ensure that your customers are aware that you maintain the highest standards<br />
throughout your business.<br />
• Discounts on training<br />
The NFFF <strong>of</strong>fer a full range <strong>of</strong> training both in their training school in Leeds and also on a self-study basis.<br />
• Full UK coverage<br />
We have representatives in England, Scotland, Wales and Northern Ireland, all <strong>of</strong> whom are active friers with a wealth <strong>of</strong><br />
knowledge in all aspects <strong>of</strong> the trade.<br />
• Full Listing on our new Smart Phone App<br />
Your shop will be added to our new Phone App, which is designed to direct customers to your shops and websites.<br />
• Regular updates on the latest industry news and legislation. We contact members with all<br />
manner <strong>of</strong> relevant information regarding laws and issues that affect you and your business.<br />
All for the price <strong>of</strong> less than one fish a week!<br />
FISH & CHIP<br />
QUALITY AWARD<br />
qualityfishandchips.co.uk<br />
! For more information on any <strong>of</strong> our products or services or just to find out more about what the NFFF can do for you, contact us today on<br />
0113 230 7044 or email us at mail@federation<strong>of</strong>fishfriers.co.uk. Alternatively simply complete the coupon below and return it to us at our<br />
FREEPOST address: <strong>National</strong> <strong>Federation</strong> <strong>of</strong> <strong>Fish</strong> <strong>Friers</strong>, FREEPOST LS 734, LEEDS LS6 2YY. Please complete using block capitals.<br />
Title:_________ Forename(s): _______________________________________ Surname: ___________________________________________<br />
Contact Address: ______________________________________________________________________________________________________<br />
________________________________________________________________ Post Code: __________________________________________<br />
Daytime Telephone: _______________________________________________ Email: ______________________________________________<br />
Please send me an information pack for the following items to the above address:<br />
NFFF membership Quality Award<br />
Training Qualifications