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TERMINAL DIAGRAMS<br />
DOMESTIC<br />
MAKING YOUR CONNECTING FLIGHT. Whether your next fl ight is on United or one of the Star<br />
Alliance partners around the world, use the terminal diagrams on pages 132–136 to plan<br />
your connection. In addition to gate locations, these maps show ticket counters, United<br />
Red Carpet Clubs and interterminal transportation.<br />
CONTACT INFORMATION<br />
Reservations<br />
united.com<br />
800-UNITED-1 (800-864-8331)<br />
Automated Flight Information<br />
800-UNITED-1 (800-864-8331)<br />
Mileage Plus<br />
24-Hour Account Information &<br />
Award Travel<br />
united.com/mileageplus<br />
800-UNITED-1 (800-864-8331)<br />
Mileage Plus Visa Customer<br />
Service<br />
united.com/chase<br />
800-537-7783<br />
Baggage Services<br />
united.com/baggage<br />
800-UNITED-1 (800-864-8331)<br />
Refunds<br />
united.com/refunds<br />
800-UNITED-1 (800-864-8331)<br />
ORD<br />
CHICAGO / O’HARE INTERNATIONAL AIRPORT<br />
United Gate Area<br />
United Premier Check-in<br />
United Check-in<br />
United First International Lounge<br />
United Arrivals Suite<br />
International Arrivals Suite (except from Canada)<br />
United Red Carpet Club<br />
Lufthansa Check-in<br />
SAS Check-in<br />
Air Canada Gate Area<br />
Air Canada Check-in<br />
ANA Check-in<br />
bmi Check-in<br />
US Airways Gate Area<br />
US Airways Check-in<br />
Asiana Check-in<br />
Underground Corridors, Moving Sidewalks<br />
Elevated Airport Transit Systems (ATS)<br />
★ United Easy Check-in<br />
Medical Center<br />
★ Airport Play Area—Kids on the Fly<br />
Customer Relations<br />
united.com/customerrelations<br />
Email: customerrelations@<br />
united.com<br />
800-UNITED-1 (800-864-8331)<br />
Red Carpet Club<br />
united.com/redcarpetclub<br />
866-UA-CLUBS (toll-free)<br />
520-881-0500 (outside the U.S.)<br />
Hearing Impaired (TDD)<br />
800-323-0170<br />
Language Assistance (Asian)<br />
800-426-5560<br />
Reservaciones en Español<br />
800-426-5561<br />
United Cargo<br />
unitedcargo.com<br />
800-UA-CARGO (800-822-2746)<br />
United Services<br />
unitedsvcs.com<br />
➡<br />
International<br />
Terminal Five<br />
To Remote Parking<br />
CONCOURSE M<br />
Roadway<br />
Meetings Plus<br />
800-MEET-UAL (800-633-8825)<br />
Duty Free World<br />
6095 NW 167th St. Suite D-4<br />
Miami, FL 33015 USA<br />
800-668-6182<br />
United Vacations<br />
unitedvacations.com<br />
800-32-TOURS (800-328-6877)<br />
Charter an Airplane<br />
united.com/charter<br />
Small Package Same Day<br />
Shipping<br />
Small Package Dispatch (SPD)—<br />
Airport-to-airport service:<br />
800-722-5243<br />
Employment Opportunities<br />
united.com/jobs<br />
888-UAL-JOBS (888-825-5627)<br />
CONCOURSE F<br />
CONCOURSE E<br />
CONCOURSE G<br />
CONCOURSE H<br />
F3<br />
F1 E1<br />
B2<br />
CONCOURSE K<br />
Roadway<br />
HOTEL<br />
BUS/SHUTTLE<br />
CENTER<br />
Parking Garage<br />
LOT A<br />
CONCOURSE L<br />
B3 F14<br />
F11 H F12<br />
F9 F10<br />
F8<br />
F7<br />
F6<br />
F5<br />
F4<br />
E10<br />
CONCOURSE C<br />
C2<br />
C1 C4<br />
C6<br />
C3 C8<br />
C5 C10<br />
H<br />
TERMINAL F2<br />
TWO<br />
H<br />
E3<br />
E2A<br />
E2<br />
E1A<br />
CONCOURSE B<br />
B4<br />
B1 B5<br />
C7 C12<br />
C9 C16<br />
C11<br />
C15 C18<br />
C17 H C18A<br />
C20<br />
B6<br />
C19 C22<br />
B7<br />
H B8<br />
B9<br />
B10<br />
B11<br />
C21 C24<br />
C26<br />
C23 C28<br />
C25 C30<br />
C27 C32<br />
C29 C31<br />
B12<br />
B14<br />
H<br />
B15<br />
B16<br />
B17<br />
B18<br />
B19<br />
B20<br />
B21<br />
B22<br />
TERMINAL THREE<br />
EasyCheck-in kiosks are located<br />
on the concourse to assist<br />
customers who have experienced<br />
a misconnection or canceled<br />
fl ight. Customers who have<br />
e-tickets and are traveling<br />
domestically may use the kiosk to:<br />
1. Rebook on another fl ight<br />
2. Obtain a boarding pass<br />
3. Standby for the next fl ight to<br />
their destination<br />
EasyCheck-in is available at this airport.<br />
HOTEL<br />
TERMINAL ONE<br />
Hotel Courtesy Shuttle, Pace Bus,<br />
Regional Buses, Off-Site Rent-a-Car,<br />
Off-Site Parking Shuttle. Follow the<br />
overhead signs in Baggage Claim.
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