School of Computing / Skool vir Rekenaarkunde - Name

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• Calls – RSA only: 0861 670 411 • International calls: +27 11 670 9000 • Fax number: 012 429 4150 / +27 12 429 4150 • Email: study-info@unisa.ac.za • Lecturers for this module COS-ALL/2009 tutorial letter 6 COMMUNICATION WITH THE UNIVERSITY Contact addresses of the various administrative departments are included in Services and procedures. Always have your student number at hand when you call the University. Departmental telephone numbers are available in one of the COS-ALL tutorial letters. 3.2 Communication channels To increase the efficiency of managing this course, we have prioritised our communication channels. Too much time is often wasted on inefficiency, so that students have to call Unisa repeatedly or have to hold on until they get through to the right person, before finally resolving the query they had. By placing a priority on the communication channel, we provide a guarantee of a rapid response time. In the following table, we list the available communication channels in order of highest to lowest priority and then discuss each one in the subsequent paragraphs. Channel Advantages General response time Discussion forum Internet access Transparency – students often experience the same types of problems, and if a query is placed on the discussion forum, everybody has access to the question as well as its answer. Much of the material that is available in printed form is available much sooner on the web for downloading. Email Please use the course email address. Do not send mail to lecturers directly. The same or next working day Immediately The same or next working day Telephone Immediately, if available Written letters Within 2–6 weeks 3.3 Internet access to online material and discussion forum We have a departmental web server that is used as internet access for students enrolled for Computer Science or Information System modules. It is also accessible through the addresses http://osprey.unisa.ac.za, http://it.unisa.ac.za, or http://cs.unisa.ac.za. To access the material and the discussion forums, click on the Registered Student tab, click on your courses, submit, and refresh the screen. The material and discussion forum will be on
7 INF305F/ SWE401I/SED401I /101 your left-hand side. The login and access code for 2009 will be given in a general tutorial letter to students, but it could be as follows: Login: MYDOWNLOAD Password: SOC2009 During January 2009 the login/password combination for downloads will change from MYDOWNLOAD/SOC2008 to MYDOWNLOAD/SOC2009. However, 2008 material may no longer be available for download in January 2009. You must therefore ensure that you have downloaded all the material you may require for supplementary examinations by 31 December 2008!! The course material for the School of Computing is available only on the Computer Science and Information Systems departmental web server and not on myUnisa. Unisa also has other web servers. An important one is the myUnisa server. This server is one of the Unisa servers that provide student administration services where you can do electronic submissions of assignments, check your records, and so on. 3.4 Discussion forum Each web page has a unique discussion forum. This is different from the general discussion forum that Unisa provides on the myUnisa server. In this course we will use the discussion forum that can be found on the IT server for course-related matters. Because the discussion forum on myUnisa is cluttered with all the courses on the same forum, we find it very difficult to have serious discussions among all the opinions that are aired there. We use the discussion forum as our main communication channel. If you have internet access, please access it regularly (once a week is fine). If you do not have internet access, do not worry; we will not put any new learning matter on the discussion forum. We use it to clear up problems and give some quick advice on queries that come in. For example, if a number of students contact us with a particular question on an assignment, we display comments and hints on that question so that everyone can see how to approach a solution. To access the discussion forum for this module, you must set up your browser only once. The procedure is the same as the one described in section 3.3. The first time that you go to the departmental website, go to osprey.unisa.ac.za, click on the Registered Student tab, click on your courses, submit, refresh the screen, and the discussion forum will be on your left-hand side.
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Page 11 and 12: Chapter 4: Agile development Study
Page 13 and 14: 1 Click on a specific course. 2 Sel
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Page 19 and 20: 18 The incremental model of softwar
Page 31 and 32: 5 The entity relationship diagram _
Page 33 and 34: 15 The state diagram ______. 1 depi
Page 35 and 36: 24 Which of these is/are characteri
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Page 43 and 44: 63 Which process model best describ
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