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Annual Report 2008
Companies and Intellectual Property Registration
Office (CIPRO)
Annual Report 2010
Companies and Intellectual Property Registration
Office (CIPRO)
www.cipro.gov.za
Postal address:
PO Box 429, Pretoria, 0001
Physical address:
The dti Campus (Block F - Entfutfukweni),
77 Meintjies Street, Sunnyside, Pretoria
Customer Contact Centre: 0861 843 384
Web: www.cipro.gov.za
RP174/2010
ISBN: 978-0-621-39548-8
CIPRO Anuual Report 2009/10
Annual Report 2009/10
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CIPRO: Strategic Imperatives
CIPRO aims to deliver the
ultimate registration experience
In order to give eff ect to CIPRO’s vision and mission statement, the following strategic imperatives were prioritised during the
period under review:
ο Imperative 1: Provision of value-added, eff ective and effi cient service delivery
ο Imperative 2: Implementation of new relevant legislative changes
ο Imperative 3: Establishment and entrenchment of enterprise governance
ο Imperative 4: Establishment of and ensuring broad geographical access to CIPRO services
2010/08/11 12:21:48 PM
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Business
plan achievements
TABLE 2.1: Activities and output planning matrix
ACTIVITY
CIPRO SERVICES (OFFERINGS)
CORE BUSINESS
TARGETED OUTPUTS PERFORMANCE INDICATORS QUARTERLY MILESTONES/TARGETS ACTUAL AND COMMENT
REGISTRaTION: INTEllECTual PROPERTy
Trade marks Efficient administration of the Trend in trade marks Trend based on previous two years
process and volumes of trade
Q1: 7 500
Q1: 4 868
marks
Q2: 7 500
Q2: 11 690
Q3: 7 500
Q3: 7 980
CIPRO Annual Report 2007/08
Q4: 7 500
Q4: 7 089
Patents Efficient administration of Trend in patents Trend based on previous two years
the process and volumes of
Q1: 3 000
Q1: 1 796
patents
Q2: 3 000
Q2: 3 152
Q3: 3 000
Q3: 3 070
Q4: 3 000
Q4: 2 812
Designs Efficient administration of Trend in designs Trend based on previous two years
the process and volumes of
Q1: 500
Q1: 405
designs
Q2: 500
Q2: 842
Q3: 500
Q3: 494
Q4: 500
Q4: 557
Copyright in films Efficient administration of Trend in copyright Q1: 25
Q1: 11
the process and volumes of
Q2: 25
Q2: 37
applications/copyrights
Q3: 25
Q3: 42
Q4: 25
Q4: 14
CIPRO: High-level Organisational
Structure
Chief
Director:
Compliance,
Audit and Risk
Chief Executive Offi cer (CEO)
Chief
Director:
Strategic
Support
ii
Senior Manager:
Executive Support
Executive
Assistant
Senior Manager:
Labour Relations
Senior Manager:
Communication, Marketing
and Stakeholder Relations
Chief
Operating
Officer
(COO)
Senior
Senior
Office
Manager:
Manager:
Manager:
Internal Audit
Programme
COO
Management
O ffi c e
Senior
Senior
Manager:
Manager:
Fraud, Risk and
Senior
Co- Co-
Compliance
Manager:
operatives
Organi Organisational sational
Perfor Performance mance
Senior
Manager:
Senior
Patents and
Manager: Legal
Designs
and Regulatory
Services
Senior
Manager:
Manager:
Copyright
Governance and
Policy Adminis- Adminis-
tration Senior
Manager:
Trade Marks
Manager:
Data
Management
Senior
Manager:
Companies
Manager:
and Close
Strategy
Corporations
Coordination
Manager:
Total Quality
Management
Chief
Financial
Officer
(CFO)
Senior
Manager:
Management
Accounting
Senior
Manager:
Supply Chain
Manage- Manage-
ment
Manager:
Financial
Accounting
Manager:
Facilities and
Security
Chief
Director:
Client
Services
Senior
Manager:
Customer
Interface
Senior
Manager:
North
Region
Senior
Manager:
South
Region
Senior
Manager:
Customer
Contact
Centre
Chief
Information
Officer
(CIO)
Office
Manager:
CIO
Senior
Manager:
Applications
Services
Senior
Manager:
Infrastructure
Management
Senior
Manager:
Delivery
Excellence
Senior
Manager:
Human
Resource
Development
iv
CIPRO Annual Report 2007/08
Figure 4: Volumes: Companies, Close Corporations and Co-operatives Registered over a Period of Four Years
Volumes
300 000
250 000
200 000
150 000
100 000
50 000
0
Companies
Close corporations
Co-operatives
Registrations 2006/07
Registrations 2007/08
Registrations 2008/09
Registrations 2009/10
The registration of co-operatives as a business entity is a national priority. To this end, an incentive programme was developed
by the Department of Trade and Industry (the dti) to assist registered co-operatives to grow in the formal economy. If one
reviews the growth of co-operatives over a four-year period, it is evident that these interventions started to pay off in 2008/09,
and particularly the past financial year, which recorded 9 279 new registrations, 111% above target. It is illustrated graphically
in Figure 5.
Figure 5: Volumes of New Co-operatives over a period of Four Years
Senior
Manager:
Human
Resource
Management
10 000
Volumes
8 000
6 000
4 000
2 000
0
2006/07
2007/08
2008/09
2009/10
Volumes: co-operatives
The total number of registrations of companies for the year was 26 334, which is a 96% achievement against the target. The total
number of registrations of close corporations for the year was 205 951, which is a 79% achievement against the target. During
the period under review, the average turnaround time for the registration of a company was four days, a close corporation five
and a quarter days and a co-operative six days. These average turnaround times had been determined over a period of twelve
months, bearing in mind that both internal and external factors could result in these indicators being altered completely. Over
the past year, the turnaround times were affected by internal variables such as the stability and capability of ICT systems, the
complement of customer interface and back office staff, the influx of lodgments of registrations and other matters, such as
lodgments of annual returns, amendments and name reservations. The processes in various areas of business were adjusted
during the past year to prevent irregularities, and these changed processes, combined with the other contributing factors,
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