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EIOPA Work Programme 2013 - EIOPA - Europa

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4. Consumer Protection and Financial<br />

Innovation<br />

<strong>EIOPA</strong> welcomes the role that the Regulation assigns it in order to contribute to<br />

enhancing customer protection 1 , in particular by fostering the protection of<br />

policyholders, occupational pension scheme members and beneficiaries hereby<br />

adding value to the Member States of the European Union. Its tasks in this area<br />

include, amongst others, analysing consumer trends, reviewing financial literacy<br />

initiatives, developing industry training standards, contributing to common<br />

disclosure rules, monitoring existing/new financial activities and assessing the<br />

impact of the EU acquis on financial innovation. <strong>EIOPA</strong> also contributes to the<br />

assessment of the need for a European network of national insurance guarantee<br />

schemes.<br />

In terms of the tools available to achieve these goals, <strong>EIOPA</strong> may inter alia:<br />

• develop technical standards to ensure consistent harmonisation,<br />

• issue guidelines and recommendations with a view to promoting the safety<br />

and soundness of markets and convergence of regulatory practice;<br />

• collect the necessary information concerning financial institutions in order<br />

to carry out our duties;<br />

• develop new practical instruments and convergence tools to promote<br />

common supervisory approaches and practices such as Best Practices<br />

Reports; or<br />

• issue opinions to the European Parliament, the Council or the Commission.<br />

Moreover, <strong>EIOPA</strong> will by end 2012 have adopted procedures for the issuance of<br />

warnings in case a financial activity poses a serious threat to its core objectives<br />

and, under certain conditions and in specific situations, temporary<br />

prohibitions/restrictions of certain types of financial activities. Should such<br />

threats arise, <strong>EIOPA</strong> stands ready to issue warnings and/or temporary<br />

prohibitions/restrictions.<br />

1<br />

It is stressed that when contributing to the enhancement of consumer protection, <strong>EIOPA</strong> considers<br />

the needs of consumers as a whole rather than as individuals.<br />

13/65<br />

© <strong>EIOPA</strong> 2012

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