xTalk Management Console for Windows User's Guide

When No Devices Are
Detected 1
When Connected Devices
Don’t Display 1
Chapter 1 Environment and Main Window
Script Selection Panel
If no devices are detected by the bus scan, the following message is
displayed:
No devices have been detected. Please inspect your system’s cables
and device terminators. Also, be sure you have installed the latest
device driver for your tape product. If you feel you received this
message by error try re-scanning the SCSI bus. You may need to close
and restart the application.
Click OK and follow the instructions in the message.
If you have properly connected a device to the bus and it does not display
in the Device Selection Panel, try re-scanning the bus (see RESCAN on
page 56). Sometimes it takes the operating system a little longer to
recognize a new device, causing the bus scan not to see the device. You
may need to rescan the bus several times, or you may need to close and
restart xTalk Management Console.
Script Selection Panel 1
The Script Selection Panel displays a list of tests and tasks (scripts) that
you can run on a selected device. The scripts are listed functionally as
follows:
• Full Diagnostics – A long test, or series of tests, that takes more than a
few minutes to complete (for example, Device_Health_Check). Full
diagnostics are used to determine any problems that a device may be
having.
• Individual Tests – A series of operations strung together to accomplish
a specific function. The Full Diagnostics script,
Device_Health_Check, is composed of individual tests that can be
run separately to find specific issues without running the full health
check.
• Device Tasks – Short, usually one-step operations. These are not tests,
but are used to engage or view the characteristics of a device.
The list of available tests/tasks changes depending on the device
selected.
xTalk Management Console for Windows User’s Guide 8