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Developing sustainability reporting - Case Cargotec - Aaltodoc

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According to the authors, identification of the system boundaries reveals what is covered and left<br />

out by the report and how representative this is of the activities of the company as a whole. Then<br />

the reliability of the reported information can be estimated through different quality tests, even<br />

simple rules of thumb.<br />

The second step of the procedure suggested by Kaenzig et al. (2011) builds on the previous step<br />

and uses environmental burden and environmental influence matrices as a means to prioritise<br />

potential environmental gains. Environmental impact studies such as life cycle assessment<br />

provide information on the main impacts of the company’s products. They also reveal where<br />

these impacts occur over the production–consumption–disposal chain. In combination with<br />

studies about environmental risks of company activities, they can help to quickly focus on major<br />

environmental impacts and potential environmental improvements. The quantitative assessment<br />

should be complemented with a qualitative analysis of aspects that are not easily quantified. This<br />

can be done with the environmental burden matrix, which presents the distribution of the<br />

environmental impacts for each life cycle stage of a product. The authors propose a further step<br />

to extend the environmental matrix approach to identify also key factors, key decisions, and key<br />

actors. The environmental influence matrix shows the influence that different actors and their<br />

decisions have on environmental performance at each life cycle stage. The level of influence is<br />

indicated in comparison to the total environmental burden of a product over its whole life cycle.<br />

Both of the matrices should base on expert interviews and on quantitative data when possible.<br />

Based on the previous steps, the third step suggested by Kaenzig et al. (2011) consists of<br />

determining which key performance indicators provide a relevant basis for environmental<br />

evaluation. KPIs can be determined based on a comprehensive selection process (e.g. steps 1 and<br />

2) and should reflect the key environmental issues of products, acknowledging the fact that<br />

reducing the overall environmental impacts is easier at some life cycle stages than others. The<br />

authors note that a limited number of indicators makes communication easier and allows for<br />

following the improvement of key issues.<br />

According to Kaenzig et al. (2011), each of the steps and tools proposed can be applied<br />

independently from the other steps if the necessary data is available. Companies that have<br />

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