Developing sustainability reporting - Case Cargotec - Aaltodoc

6.2. Impact of Cargotec’s sustainability reporting on stakeholders’ opinions and
decisions about the company
For most of the analysts, Cargotec’s sustainability reporting or performance do not affect their
opinion or decisions about the company. Analyst F explained that this is because no deviations or
other issues which investors should pay attention to have occurred. Analyst D added that the
reporting does not affect his opinion as long as Cargotec’s sustainability performance is up to par
with that of benchmark companies. The analysts explained that in case there were significant
sustainability related risks, problems, or material deficiencies, the reporting could have an
impact. Only Analyst E said that sustainability reporting/performance definitely affect his
opinion and decisions about companies.
The customers’ responses regarding the impact of Cargotec’s sustainability
reporting/performance varied. Purchasing Manager at Customer Company D said that Cargotec’s
sustainability reporting/performance definitely affect both opinion and decisions about the
company as they are part of supplier evaluation. For example “in case of violations, the supplier
will be disqualified.” This is because some of Customer Company D’s customers have severe
requirements regarding sustainability. Similarly, Corporate Responsibility Manager at Customer
Company B told that the reporting/performance affect decision-making to an extent, as part of
the complete assessment of the supplier which includes also direct contact and other means of
assessment. She noted that Cargotec’s sustainability reporting “has a positive impact on my
opinion of the company as it shows that the issues are being considered – not reporting would
raise questions.”
Purchasing Manager at Customer Company A said that the reporting/performance definitely
have an impact on his opinion about Cargotec, but not on decision-making at this point. He
thought that Cargotec’s sustainability reporting could have a positive impact on his decisions if
the figures were reported in comparable terms and if there was improvement. On the other hand,
there could be a negative impact if the performance was very bad or if there were serious
problems such as child labour. For Purchasing Manager at Customer Company C sustainability
50