2001/2002 - University College Cork Library

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REPORT OF THE LIBRARY POLICY COMMITTEE 2001/2002 This was the first year of the External Research Services (fee-based). With the new Manager of this service in place the service went from initial start-up process to full implementation. LibraryPLUS is the working name given to this service. Realistic goals were set for the service bearing in mind issues like copyright and balancing the ethos of “free access” to information/libraries with the added-value dimension of this service. Work is underway with the Chemistry Department, UCC, to develop commercial links with the relevant industries in the region. The extension of the Academic Libraries Co-Operating in Ireland (ALCID) scheme to UCC opened up the other Universities in Ireland to our users. This scheme was availed of by 144 users in this period: 57 full-time academic staff, 24 doctoral students, 51 masters students and 12 academic related staff. Longer opening hours were offered during September to facilitate early start students. The Library will continue to work towards extending the service beyond traditional working hours, particularly on Saturdays in the first term and during the summer months. From October the Library is open twelve hours per day with week-end opening hours increasing after Christmas. The peak periods during the day are between 12-2 with over 600 Users coming into the Library every hour. These numbers continue to rise with the full implementation of modularisation across Departments. The greatest transgression of library rules was of Rule 10 of Library Rules & Regulations - Noise Control, due in particular to the use of mobile phones. A representative Noise Group has been set up in the Library to look at the issues and to see what we can do to alleviate this problem. Circulation Services: Internal reorganisation of the Circulation Desk allowed for better work flow practices with the Lending Team. The Examination Papers were again sorted and bound according to module code. Despite technical difficulties with the Self-Issue machine, usage is still steady throughout the week with high use on Saturdays. A number of important projects were undertaken during the year: • The project for relabelling books continued throughout the year. This involves replicating the barcode of the book and placing the barcode on the front cover. This is to facilitate the issue of books on the self-issue machine. • Two copies of the Summer Examination papers were photocopied by the Printing Office. The papers were organized by the module code of each paper by the Issue Desk Staff. Papers were then sent for binding, then catalogued and placed on Desk reserve. • We created a list of outstanding holds placed before July 2002 and cancelled holds placed prior to may 2002. • Patrons whose membership had expired were removed from the database. Books purportedly still on loan were checked and marked “missing” where necessary. • This year Customer Services reviewed publications within the Library and redesigned the Library logo and banner. This was carried through in the library newsletter, UCC Library News and is now used in all the subject guides. The new style will also be featured in our new look web pages to be launched next 6
REPORT OF THE LIBRARY POLICY COMMITTEE 2001/2002 year. This initiative is designed to increase the quality and effectiveness of the Library's communication with its primary customers, namely faculty and students, and to apply a distinct branding to communication by the Library. 7
Page 1 and 2: REPORT OF THE LIBRARY POLICY COMMIT
Page 3 and 4: Student Members: Broderick Mr. D. B
Page 9: CUSTOMER SERVICES DIVISION 1 Head o
Page 13 and 14: Subject Area REPORT OF THE LIBRARY
Page 19 and 20: LIBRARY IT SERVICES DIVISION Head o
Page 27 and 28: LIBRARY STAFF NUMBERS REPORT OF THE
Page 29 and 30: O Corrain, Prof. Donnacadh Dept. of
Page 31 and 32: Principal Assistant Trudy Ahern Sen
Page 33: Temporary Project Assistant Julian

2001/2002 - University College Cork Library

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