2001/2002 - University College Cork Library

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REPORT OF THE LIBRARY POLICY COMMITTEE 2001/2002 order to sustain the momentum gained in the past year. The SIVH management continues to provide excellent support to the Library. 3. Cope Foundation Library Since UCC Library no longer enjoys any formal association with the Cope Foundation (Catherine Clehane’s secondment ended on 30 th September, 2001.) cataloguing, classification and processing of material has all but ceased. Only 56 items from existing stock were processed. 4. Bon Secours Hospital Library UCC Library no longer enjoys any formal links with the Hospital Library. It should be noted that St. Mary’s Orthopaedic Hospital, St. Patrick’s Hospital/Marymount Hospice, St. Patrick’s, Upton have each signalled their wish for staff to be seconded for short periods. UCC Library has offered assistance with recruitment as all qualified staff are required by UCC. 14
LIBRARY IT SERVICES DIVISION Head of Division: Ms. Catherine Sanborn REPORT OF THE LIBRARY POLICY COMMITTEE 2001/2002 The IT Services Division currently manages over 120 PC's, 21dedicated terminals, multiple servers (using NT, Linux and Unix), networked and local printers and a host of peripheral devices. The Division is responsible for the installation, maintenance, security and delivery of software for library systems, electronic databases, CD databases, electronic journal access, ILL, NT public access, desktop applications, the Library website and the Library's intranet. The user population includes the Library staff, entire campus population of faculty, staff and students as well as remote users. The equipment maintained by the Division are located in the Boole Library, the CUH Medical Library and the Pouladuff Library Storage Facility. The Division finally attained full staffing levels in November of 2001. This has meant that a very high level of response and a quality service have been available to Library staff during the past year. We have been able to move forward in several important areas. The IT Services Division is still impacted by the lack of a Head of Technical Services in the Library. This continues to mean that certain efficiencies in Technical Services can not be realised. The Library software package, Innopac, is not being used to its potential. Service Delivery Day-to-day service cover was maintained to the fullest possible extent. The most significant advance in this area was the working out of a proposal to outsource the photocopy service. This proposal was approved and implemented beginning 1 September, 2002. Because this is a dedicated service by the vendor, the Library benefits from an improved quality of service, improved up-time for the photocopiers and better use of staff resources in IT Services and throughout the Library. This is also considered by the Procurement Office to be a pilot project for the eventual outsourcing of document management services for the entire UCC campus. The initial implementation has met with approval by staff and users alike. We will continue to monitor and fine tune the service. A new microfiche reader/printer was put in place in Special Collections. This replaces a very old machine and much improves the quality of print services for microfiche and microfilm products in this area. Implementation of the Euro proceeded throughout the final months of 2001 and the beginning of 2002. In January, the vending machines for the photocopy cards were converted to Euro. The transition period went smoothly. Public Access IT Environment A new server for Booleweb was purchased and installed along with 2 network cards and a backup power supply. This has improved response time, increased disc space for future needs and greatly increased security for this essential public access point. 15
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Page 3 and 4: Student Members: Broderick Mr. D. B
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Page 29 and 30: O Corrain, Prof. Donnacadh Dept. of
Page 31 and 32: Principal Assistant Trudy Ahern Sen
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2001/2002 - University College Cork Library

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