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the evaluation of turkish consumers' attitudes towards foreign products

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THE EVALUATION OF TURKISH CONSUMERS’ ATTITUDES<br />

TOWARDS FOREIGN PRODUCTS<br />

Products are produced in “places” or any place ranging from a city to a state; in a<br />

country, in an area, in a continent or in <strong>the</strong> world as “global” <strong>products</strong>. This information<br />

about <strong>the</strong> place where <strong>the</strong> product is produced is called as country origin. Actually, a<br />

product or brand cannot be thought apart from <strong>the</strong> place where it was produced, in o<strong>the</strong>r<br />

words <strong>the</strong> country origin.<br />

The social changes and developments and economic changes in world history have also<br />

changed country origin effect and description. For example, <strong>the</strong> appearance <strong>of</strong> local<br />

cultures, <strong>the</strong> increase in <strong>the</strong> facilities <strong>of</strong> transportation, and <strong>the</strong> most importantly <strong>the</strong><br />

increase in <strong>the</strong> easiness <strong>of</strong> obtaining <strong>the</strong> desired information have also increased <strong>the</strong> effect<br />

<strong>of</strong> knowing about <strong>the</strong> country origin on consumption and communication studies.<br />

Consumers know about what <strong>products</strong> are better produced in which areas no more, and<br />

this case affects many factors ranging from brand preference to <strong>the</strong> money to be paid for<br />

a certain product.<br />

Products are not necessarily made in “countries”. They are made in “places”, or<br />

geographic origins, which can be anything from a city to a state or province, a country, a<br />

region, a continent-or <strong>the</strong> world, in <strong>the</strong> case <strong>of</strong> “global” <strong>products</strong>. Fur<strong>the</strong>r, unless viewed<br />

in strictly legal terms, “made-in” can mean manufactured-in but also assembled-,<br />

designed-, or invented-in, made by a producer whose domicile is-in, and <strong>of</strong>ten, wanting<br />

to lool like it was made-in . Lastly, “buyers and sellers” can be anything from industrial<br />

and consumer users <strong>of</strong> <strong>products</strong> to national governments courting each o<strong>the</strong>r in <strong>the</strong> hope<br />

<strong>of</strong> establishing closer trade relations. Since <strong>the</strong> “origin” images <strong>of</strong> “<strong>products</strong>” can have so<br />

many facets, it is no surprise that <strong>the</strong>y have been <strong>the</strong> object <strong>of</strong> study in disciplines ranging<br />

from political science to cultural anthropology and urban geography (Papadopoulos,<br />

Heslop, 1993).<br />

When we look from advertisers’ and advertising communicators’ point <strong>of</strong> view, it<br />

becomes an important datum to know about under which conditions <strong>the</strong> effect <strong>of</strong> country<br />

origin turns out to be an important factor. For instance, when a new communication<br />

strategy <strong>towards</strong> <strong>products</strong> or services is developed, <strong>the</strong> effect <strong>of</strong> country origin must be<br />

taken into consideration.<br />

The basic factors affecting <strong>the</strong> country origin<br />

When <strong>the</strong> literature in <strong>the</strong> field <strong>of</strong> country origin is carefully studied, it is seen that <strong>the</strong>re<br />

are six basic factors affecting <strong>the</strong> country origin effect. The studies carried out in <strong>the</strong> field<br />

can be classified depending on this; as country image and its characteristics, <strong>attitudes</strong><br />

<strong>towards</strong> trademarks, product knowledge/product properties, culture, consumer<br />

characteristics and consumer ethnocentrism.<br />

When country image and characteristics are mentioned, <strong>the</strong> first thing that we recall is<br />

that each country has been identified with different icons including each country’s<br />

historical culture and has created a country image being labeled as a trademark. Many<br />

studies having been carried out so far, have revealed that country image is an important<br />

factor affecting consumers’ choices in purchasing in today’s global market. Image is<br />

defined as “mental picture being formed as a result <strong>of</strong> a process <strong>of</strong> being informed”. With<br />

a clearer expression, it means evaluating <strong>the</strong> obtained knowledge and data, ranging from<br />

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