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Action Research A Methodology for Change and Development

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ACTION RESEARCH IN A PARTNERSHIP 149<br />

from repeatedly subjecting experience to immediate <strong>and</strong> continuing reflection,<br />

including such behaviours as: observation of others’ responses, mental<br />

‘replays’ with imagined variations, analysis of structural implications,<br />

observation of follow-up actions. COMEX was set up on the assumption<br />

that these behaviours can be taught <strong>and</strong> can become embedded in practice<br />

through engaging in action research. What we were centrally engaged in<br />

teaching becomes clear from what Aristotle had to say about the process of<br />

knowledge acquisition:<br />

Let us assume that there are five ways in which the soul arrives at<br />

truth by affirmation or denial, viz. art, science, prudence, wisdom<br />

<strong>and</strong> intuition. Judgement <strong>and</strong> opinion are liable to be quite mistaken.<br />

(Aristotle 1955: 206)<br />

In the Greek, these five kinds of knowledge acquisition are episteme (what<br />

is known, believed to be universally true), techne (the reasoned process of<br />

creating something), phronesis (the reasoned process of moral action), nous<br />

(the state of mind that ‘apprehends first principles’ – an unreasoned state<br />

of knowing) <strong>and</strong> sophia (overarching wisdom). Much has been written<br />

about techne <strong>and</strong> phronesis in the literature on action research, particularly<br />

about the concept of praxis which incorporates critical reflection with<br />

moral action (Noffke <strong>and</strong> Stevenson 1995: 1). What COMEX enabled me to<br />

underst<strong>and</strong> was the crucial importance in the acquisition of knowledge of<br />

taking the basis <strong>for</strong> action beyond what Aristotle’s translator called ‘judgement<br />

<strong>and</strong> opinion’, <strong>and</strong> which I believe is much better understood as<br />

‘common sense’, to intuitive underst<strong>and</strong>ing (nous), which incorporates an<br />

underst<strong>and</strong>ing of underlying principles that govern human action. Nous,<br />

acquired through the long habit of in-depth reflection on experience, is the<br />

set of generic competences that enable managers (<strong>and</strong> other professionals)<br />

to take well-judged action intuitively under the pressure of the moment,<br />

despite partial in<strong>for</strong>mation <strong>and</strong> ambiguity (Somekh <strong>and</strong> Thaler 1997).<br />

The work of COMEX served to illuminate, but only partially to resolve<br />

the fundamental disagreement between the world of companies <strong>and</strong> the<br />

world of the academy on what counts as credit-worthy knowledge. On the<br />

first occasion of awarding credit <strong>for</strong> APEL the Teaching Committee recommended<br />

that the three conceptual competencies should in future be the<br />

dominant ones, on the basis that these are outcomes that could reasonably<br />

be expected from an academic programme. In the revised criteria, this<br />

meant that if c<strong>and</strong>idates registered highly in terms of the ‘interpersonal’<br />

<strong>and</strong> ‘impacting’ competencies but very low on the ‘conceptual’ categories<br />

they would be recommended <strong>for</strong> little, if any, credit under APEL. However,<br />

within the taught (as opposed to the APEL) parts of the BA <strong>and</strong> MA degree<br />

programmes, it was possible to go a considerable way to holding the

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