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Annual Report - Bank of Baroda

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Pensioners under Single Window Scheme (SWS)<br />

under which reimbursement <strong>of</strong> pension paid would be<br />

available at CAS, Nagpur.<br />

3) Processing <strong>of</strong> pension <strong>of</strong> more than 55,000<br />

Railway Pensioners would also be done at CPPC<br />

under the Single Window System (SWS) with effect<br />

from April, 2011.<br />

4) During the review period, the <strong>Bank</strong> got authorisation for<br />

e-payment <strong>of</strong> State Taxes in the States <strong>of</strong> Tamil Nadu,<br />

Kerala, Uttarakhand, Karnataka, Andhra Pradesh,<br />

West Bengal and Delhi.<br />

5) Conclusion <strong>of</strong> Agreement with Stock Holding<br />

Corporation <strong>of</strong> India (SCHIL) for sale <strong>of</strong> e-stamps. This<br />

business has commenced in the State <strong>of</strong> Gujarat.<br />

6) Special Savings <strong>Bank</strong> Product for Pensioners “<strong>Baroda</strong><br />

Pensioner’s Savings <strong>Bank</strong> Account” was launched<br />

where pensioners get overdraft equivalent to twomonth<br />

pension.<br />

7) Collection <strong>of</strong> RTO Fees in the State <strong>of</strong> Gujarat and<br />

Tamil Nadu.<br />

8) Moreover, the <strong>Bank</strong> is now the Direct Agency <strong>Bank</strong> for<br />

Railway Receipt and Payment Business instead <strong>of</strong> Sub<br />

Agent <strong>of</strong> State <strong>Bank</strong> <strong>of</strong> India at nine locations.<br />

9) For the benefit <strong>of</strong> the Pan Indian Customers, a proposal<br />

has been sent to Ministry <strong>of</strong> Finance for authorising<br />

700 additional branches for PPF/SCSS Business.<br />

10) The <strong>Bank</strong> implemented a revised accounting procedure<br />

and system for Postal as well as Railway Receipt &<br />

Payment Business for automated reimbursement<br />

process and to eliminate losses due to a negative<br />

float.<br />

11) Commencement <strong>of</strong> the Payment <strong>of</strong> Income Tax through<br />

ATMs.<br />

12) The customers were enabled to view their 26AS<br />

Statement <strong>of</strong> Income Tax deposited through the <strong>Bank</strong>’s<br />

Internet <strong>Bank</strong>ing facility - <strong>Baroda</strong> Connect.<br />

13) The <strong>Bank</strong> was authorized for collection <strong>of</strong> Custom Duty<br />

through e-mode at all locations in the country.<br />

Vigilance<br />

Vigilance activity in the <strong>Bank</strong> is an integral part <strong>of</strong> the managerial<br />

function and primarily aims at (1) ensuring integrity, (2) protecting<br />

the innocent (i.e., supporting quality decisions), (3) eliminating<br />

forces that thwart integrity, and (4) preventing the losses -- both<br />

the financial as well as reputational for the <strong>Bank</strong>.<br />

A rational distinction is drawn between a business loss, which<br />

has arisen as a consequence <strong>of</strong> a bona-fide commercial<br />

decision, and an extraordinary loss, which has occurred due<br />

to mala-fide, motivated or reckless performance <strong>of</strong> duties. On<br />

the one hand, to keep the morale <strong>of</strong> the employees high and on<br />

the other hand, to weed out the attempts <strong>of</strong> the unscrupulous<br />

persons, efforts are made to bring the departmental action to<br />

its logical conclusion expeditiously.<br />

23<br />

Jeeef

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