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Annual Report - Bank of Baroda

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Overseas Expansion<br />

During the year 2010-11, the <strong>Bank</strong> opened seven new branches/<br />

<strong>of</strong>fices (including the ones for its overseas subsidiaries). A<br />

branch was opened at Ilford, Essex (U.K.) and five Electronic<br />

<strong>Bank</strong>ing Service Units (EBSUs) in UAE at RAKIA, Ras Al<br />

Khaimah, Al Qusais, Dubai, Sh. Zayed Road, Dubai, Al<br />

Karama, Dubai and National Paints, Sharjah. The subsidiary in<br />

New Zealand – <strong>Bank</strong> <strong>of</strong> <strong>Baroda</strong> (New Zealand) - commenced<br />

operations with the opening <strong>of</strong> branch at Auckland.<br />

Future Plans in Overseas Business<br />

In order to serve the ever increasing expatriate Indian<br />

population and corporates around the world and canvass<br />

more diversified business for the <strong>Bank</strong>, ambitious overseas<br />

expansion plans have been drawn by the <strong>Bank</strong>. It proposes to<br />

further expand its network by opening additional branches in<br />

countries where it is already present, and, also wants to enter<br />

new territories. Steps have been initiated for opening <strong>of</strong> two<br />

branches and two EBSUs in UAE, one branch in Oman and<br />

one branch in Mauritius. The work related to the opening <strong>of</strong><br />

eight new branches <strong>of</strong> the subsidiaries is at an advanced stage.<br />

The subsidiaries in Uganda, Kenya and New Zealand will be<br />

opening two branches each and in Botswana and Guyana, one<br />

additional branch will be opened.<br />

The <strong>Bank</strong>’s applications for setting up <strong>of</strong> a subsidiary in<br />

Suriname and Canada, opening <strong>of</strong> a branch in Qatar and<br />

upgradation <strong>of</strong> a Representative Office in Australia to a branch<br />

are under process by the host country regulators. The <strong>Bank</strong><br />

has already initiated steps for identification <strong>of</strong> new centres for<br />

overseas expansion.<br />

Syndication Centre<br />

The <strong>Bank</strong>’s Global Syndication Centres at London and Dubai,<br />

supported by the Offshore <strong>Bank</strong>ing Unit at Singapore and other<br />

branches in major financial centres, are actively catering to<br />

the needs <strong>of</strong> Indian and local corporates for Foreign Currency<br />

funds. The International Merchant <strong>Bank</strong>ing Cell (IMBC), set up<br />

at the <strong>Bank</strong>’s Corporate Office, Mumbai, plays an active role<br />

in the business on account <strong>of</strong> raising <strong>of</strong> substantial resources<br />

by Indian Corporates. The IMBC now actively participates in<br />

the loan origination.<br />

Products and Services<br />

After implementation <strong>of</strong> the Core <strong>Bank</strong>ing Solution in its<br />

overseas operations, the <strong>Bank</strong> launched various new products<br />

and services to meet the requirements <strong>of</strong> diversified groups <strong>of</strong><br />

customers. New products, developed after extensive market<br />

research, have found wide acceptability with local population.<br />

Technology Upgradation in Overseas Operations<br />

• The number <strong>of</strong> ATMs at overseas territories and<br />

subsidiaries increased to 68 (42 onsite and 26 <strong>of</strong>fsite) as<br />

on 31st March, 2011 from 55 (36 onsite and 19 <strong>of</strong>fsite) as<br />

on 31st March, 2010.<br />

• Global Treasury Solution was implemented at the<br />

<strong>Bank</strong>’s operations in UK, UAE, Bahamas, Bahrain, Hong<br />

Kong, Singapore and Belgium. The <strong>Bank</strong>’s subsidiary in<br />

Uganda has also initiated process for implementation <strong>of</strong><br />

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Jeeef

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