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CCNP TSHOOT 6.0 - Cisco Learning Home

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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />

Device Actions and Results<br />

Step 7: Document trouble ticket debrief notes.<br />

Use this space to make notes of the key learning points that you picked up during the discussion of this<br />

trouble ticket with the instructor. The notes can include problems encountered, solutions applied, useful<br />

commands employed, alternate solutions, methods, and processes, and procedure and communication<br />

improvements.<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

Task 2: Trouble Ticket Lab 9-3 TT-B<br />

Step 1: Review trouble ticket Lab 9-3 TT-B.<br />

In a continuing effort to improve network data plane security, your company has decided to limit access for<br />

users on the guest VLAN 30 subnet (10.1.30.0/24). Guest VLAN users should not have access to any Office<br />

VLAN 10 or Server VLAN 50 resources. In addition, it will be necessary to prevent guests from pinging<br />

internal network switches. Although they will not have access to internal resources, guest users must be able<br />

to access the Internet from VLAN 30. Guest user PCs are DHCP clients (simulated by PC-C) that connect to<br />

the network from Layer 3 core switch DLS2 and obtain their IP addresses from DLS1.<br />

Your colleague has configured a VLAN access control list (VACL) on DLS2 to limit guest access. After the<br />

VACL implementation, guests are prevented from accessing Office VLAN and Server VLAN resources, as<br />

expected. However, guest users are unable to access the Internet (simulated by R2 Lo1). Your colleague has<br />

asked for your help in diagnosing and solving the problem.<br />

Step 2: Load the device trouble ticket configuration files for TT-B.<br />

Using the procedure described in Lab 3-1, verify that the lab configuration files are present in flash. Load the<br />

proper configuration files as indicated in the Device Configuration File table.<br />

Note: The following device access methods are in effect after loading the configuration files:<br />

• Console access requires no username or password.<br />

• Telnet and SSH require username admin and password adminpa55.<br />

• The enable password is ciscoenpa55.<br />

All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 6 of 16

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