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CCNP TSHOOT 6.0 - Cisco Learning Home

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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />

Background<br />

This lab covers a range of problems and requires that you make use of the troubleshooting skills acquired<br />

throughout this course to resolve the routing and switching problems introduced. These trouble tickets are<br />

based on scenarios from previous labs. This lab focuses on routing and switching connectivity issues related<br />

to EtherChannel, STP, OSPF, EIGRP, and ACLs.<br />

For each task or trouble ticket, the trouble scenario and problem symptom are described. While<br />

troubleshooting, you will discover the cause of the problem, correct it, and then document the process and<br />

results.<br />

Trouble Tickets and Troubleshooting Logs<br />

This lab includes four tasks. Each task is associated with a trouble ticket (TT) and introduces one or more<br />

errors on one or more devices. If time is a consideration, each task or trouble ticket can be performed<br />

independently.<br />

Troubleshooting Reference Information<br />

A generic troubleshooting flow is provided for analysis. Suggested commands are provided for each trouble<br />

ticket. Refer to previous labs for specific troubleshooting flows, examples of additional commands and<br />

command output.<br />

Note: This lab uses <strong>Cisco</strong> 1841 routers with <strong>Cisco</strong> IOS Release 12.4(24)T1 and the advanced IP image<br />

c1841-advipservicesk9-mz.124-24.T1.bin. The switches are <strong>Cisco</strong> WS-C2960-24TT-L with the <strong>Cisco</strong> IOS<br />

image c2960-lanbasek9-mz.122-46.SE.bin and Catalyst 3560-24PS with the <strong>Cisco</strong> IOS image c3560advipservicesk9-mz.122-46.SE.bin.<br />

Other routers (such as 2801 and 2811), switches (such as 2950 or 3550),<br />

and <strong>Cisco</strong> IOS Software versions can be used if they have comparable capabilities and features. Depending<br />

on the router or switch model and <strong>Cisco</strong> IOS Software version, the commands available and output produced<br />

might vary from what is shown in this lab.<br />

Required Resources<br />

• 3 routers (<strong>Cisco</strong> 1841 with <strong>Cisco</strong> IOS Release 12.4(24)T1 Advanced IP Service or comparable)<br />

• 1 switch (<strong>Cisco</strong> 2960 with the <strong>Cisco</strong> IOS Release 12.2(46)SE C2960-LANBASEK9-M image or<br />

comparable)<br />

• 2 switches (<strong>Cisco</strong> 3560 with the <strong>Cisco</strong> IOS Release 12.2(46)SE C3560-advipservicesk9-mz image or<br />

comparable)<br />

• SRV1 (Windows PC with static IP address) with TFTP and syslog servers plus an SSH client (PuTTY<br />

or comparable) and WireShark software<br />

• PC-B (Windows PC DHCP client) with PuTTY and WireShark software<br />

• PC-C (Windows PC DHCP client) with PuTTY and WireShark software<br />

• Serial and Ethernet cables<br />

All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 2 of 17

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