Wheel of Fortune - Social Gaming - IGT.com

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SLOTLINE September2009
Ready when you are
Training that keeps the same hours
you do – 24/7
When you onboard new employees, who trains
them? How about when you upgrade to a new system
version? How do you replace the knowledge lost
by turnover? If you’re like most casinos, you likely
have supervisors or long-term employees step in to
teach others. But with three shifts covering 24 hours,
turnover, new system versions and constantly updating
business practices, it’s difficult to ensure consistent
training and make the best use of your staff’s time.
Instead, use IGT’s training opportunities to keep your
whole team equally knowledgeable and on-task.
IGT understands your training challenges. We
offer a wide variety of online learning opportunities
that harness the convenience of the Web to deliver
the training you need – how and when you want it.
Give your team the tools to enhance their product
knowledge and learn best practices. Good training
from IGT means more efficient processes, a more
knowledgeable staff, and a stronger overall operation.
Online Learning Series
More than 200 attendees experienced IGT’s firstever
free Online Learning Series held over a six-week
period in July and September. The series offered
six topic tracks and nearly 20 webinars designed for
customers who want to do more with the IGT products
they have today. As one attendee commented, “These
sessions are very accessible – great to get training
sitting down at my own desk! I really was impressed by
how interactive it was.” In addition to the scheduled
events, attendees enjoyed complimentary access to
the IGT Learning Center’s self-paced training modules.
One of the most popular features during the
series was the IGT Forums. This peer-to-peer tool was
highlighted during the learning series, and is available
24/7 at IGT.com. It connects you to other customers
so you can share knowledge, tips and time-saving
ideas from an operator’s perspective.
Missed your chance to attend the Online Learning
Series? All sessions are available online for playback
at your convenience. Visit the IGT Learning Center for
Systems Training for more details.
IGT Learning Center
The Online Learning Series showcased the kind
of useful information IGT has online all the time. With
more than 50 on-demand and 60 live classes available
regularly that cover all IGT products, the 24-hour IGT
Learning Center is the long-term solution to your
training issues. Classes can also be customized to
meet the unique needs of your operation.
The Learning Center offers two types of instruction:
• Live Online Learning – Scheduled online training
in a virtual classroom with a live instructor
• Self-Paced Online Learning – Convenient, prerecorded
modules available anytime, anyplace
Quality training is an investment that affects your
team, customers and bottom line. For additional
information, please visit:
www.IGT.com/LearningCenter.