Digital Mailing System DM400,TM DM500TM and DM550TM

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1 • Read This First Safety Requirements 1-6 WARNING! Follow normal safety precautions for all office equipment whenever using the DM400/DM500/DM550. • Read all instructions before you attempt to operate the machine. • Use the equipment only for its intended purpose. • Place the machine near an easily accessible power outlet. Avoid using outlets controlled by wall switches or shared by other equipment. • Plug the machine into a properly grounded power outlet. DO NOT remove the power cord’s ground pin and DO NOT use a ground adapter. • Make sure the area in front of the power outlet is free of obstruction. • Use the power cord wall plug as the primary means of disconnecting the machine from the AC supply. • Turn the machine off with the switch on the left side and NOT from a power strip. • Do not place lighted candles, cigarettes, cigars, etc. on the machine. • DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on it. • To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative. • Keep fingers, long hair, jewelry, neck ties, and loose clothing away from moving parts at all times. • When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment. • To prevent overheating do not cover system vent openings. • When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer. • Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative. • Use only Pitney Bowes approved supplies, e.g., inks, tapes, and cleaners. Call our Supply Line in Canada. Refer to the Pitney Bowes Contact Information List for the number • Always follow the specific occupational safety and health standards prescribed for your workplace. SV61964 Rev. A
Safety Requirements continued DM400, DM500, DM550 Operating Guide NOTE: The DM400/DM500/DM550 requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pitney Bowes office for a scheduled cleaning. If you use an AC adapter to power the IntelliLink Control Centre when it is off the mailing machine base: • Use only the AC adapter designed specifically for the IntelliLink Control Centre on the back of the DM400/DM500/DM550. Third-party AC adapters may damage the IntelliLink Control Centre. • To protect against electrical shock, plug the AC adapter into a properly grounded power outlet. • Do not route the AC adapter cable over sharp edges or trap between furniture. CAUTION! In case of an ink spill, leaking ink or excessive ink accumulation, immediately power down and disconnect the power cord from the wall plug and call your local Pitney Bowes office for a cleaning. The IntelliLink Control Centre and its built-in Postal Security Device (PSD) connect directly to analog telephone lines. For your protection we urge you to follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, as well as the following: • Never connect telephone wiring during a lightning storm. • Disconnect the IntelliLink Control Centre telephone line during a lightning storm. • Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning. • Never install telephone jacks in wet locations. • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak. SV61964 Rev. A 1-7
Page 1 and 2: Digital Mailing System DM400, TM DM
Page 3: DM400/DM500/DM550 Mailing System Op
Page 7 and 8: 1 Read This First Chapter Contents
Page 9 and 10: What’s in This Guide DM400, DM500
Page 11: What You Need to Know DM400, DM500,
Page 15 and 16: 2 Meet the DM400, DM500, DM550 Chap
Page 17 and 18: Introducing the Mailing System Feat
Page 19 and 20: Accounting and Reports Advertisemen
Page 21 and 22: Integrated Platform Scale (Optional
Page 23 and 24: Mailing System Exterior continued D
Page 25 and 26: External Modem Connections continue
Page 27 and 28: The Mailing System Interior continu
Page 29 and 30: The IntelliLink Control Centre cont
Page 31 and 32: Specifications DM400, DM500, DM550
Page 33 and 34: Specifications continued Section II
Page 35 and 36: Specifications continued 10 in. (27
Page 37 and 38: 3 Mail in a Minute Chapter Contents
Page 39 and 40: Mail In A Minute Prepare Your Mail
Page 41 and 42: Print Postage Tapes Print postage t
Page 43 and 44: 4 Running Mail Chapter Contents Nav
Page 45 and 46: Applying Postage and Running Mail D
Page 47 and 48: 1 Preparing Your Mail continued DM4
Page 49 and 50: Mode Selection: Differential Weighi
Page 51 and 52: Mode Selection: Attached Scale - Au
Page 53 and 54: Selecting a Class, or Special Servi
Page 55 and 56: DM400, DM500, DM550 Operating Guide
Page 57 and 58: 5 6 Selecting an Account to Print P
Page 59 and 60: 8 Adding Postage or Correcting Post
Page 61 and 62: 9 Advancing the Date DM400, DM500,
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DM400, DM500, DM550 Operating Guide
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5 • Mailing System Setup Navigati
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5 • Mailing System Setup 1 Settin
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5 • Mailing System Setup 3 5-6 Se
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5 • Mailing System Setup 4 Settin
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5 • Mailing System Setup 6 the Sc
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5 • Mailing System Setup Scale/Ra
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5 • Mailing System Setup 7 5-14 S
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5 • Mailing System Setup Phone Se
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5 • Mailing System Setup 9 5-18 C
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5 • Mailing System Setup Timeouts
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5 • Mailing System Setup 11 5-22
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5 • Mailing System Setup How to D
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5 • Mailing System Setup 13 5-26
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6 • Adding Postage Postage By Pho
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6 • Adding Postage 1 6-4 Connecti
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6 • Adding Postage 2 6-6 Connecti
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6 • Adding Postage 4 6-8 Adding P
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6 • Adding Postage 6-10 Payment O
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7 • Accounting Setup Navigating H
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7 • Accounting Setup Account Stru
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7 • Accounting Setup Using the Ac
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7 • Accounting Setup 2 7-8 Creati
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7 • Accounting Setup 4 Setting an
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7 • Accounting Setup 8 Resetting
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7 • Accounting Setup 11 12 7-14 S
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8 • Reports Reports Printing a Re
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8 • Reports Multi-Account Summary
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8 • Reports Last 5 Refills Report
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8 • Reports Account List Report 8
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8 • Reports 8-10 SV61964 Rev. A
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9 • Maintaining and Updating Item
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9 • Maintaining and Updating Tape
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9 • Maintaining and Updating E-Z
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9 • Maintaining and Updating Clea
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9 • Maintaining and Updating Repl
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9 • Maintaining and Updating Chan
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9 • Maintaining and Updating Perf
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9 • Maintaining and Updating 9-22
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10 • Troubleshooting 10-2 SV61964
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Printing Pro
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10 • Troubleshooting Weighing Pro
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10 • Troubleshooting 10-12 SV6196
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11 • Supplies and Options 11-2 SV
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11 • Supplies and Options Accesso
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A • Glossary A-2 SV61964 Rev. A
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A • Glossary Communications Port
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A • Glossary Printer Nozzle The m
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Index i-2 SV61964 Rev. A
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Index Display adjust the contrast 5
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Index Postage modes 4-6 seal only 4
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Index i-8 SV61964 Rev. A
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Digital Mailing System DM400,TM DM500TM and DM550TM

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