Little - Keep Trees

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19th Medical Group Dental Flight Hours of operation: 7:30 a.m. to 4:30 p.m. Monday through Friday. The 19th dental flight provides comprehensive dental care for active-duty members of <strong>Little</strong> Rock Air Force Base. Active-duty members are not authorized off-base care without a referral from the dental clinic. Annual examination appointments are made through the unit health monitors for active-duty Air Force, or for all other active-duty members, by calling the 19th Dental Flight at (501) 987-7304 or (501) 987-7331. Emergency dental care to relieve severe pain, control bleeding or treat swelling is available to all beneficiaries 24 hours/day. The TRICARE/Metlife Dental Plan for active-duty/guard/reserve dependents and the Retiree/Delta Dental Plan both cover 100 percent for emergency dental services at participating providers.Comprehensive care for dependents and retirees is not authorized by DoD policy. After duty hours or when the clinic is closed, dental emergency care can be obtained by calling the primary care manager on duty at (501) 987-8881. The majority of follow-up care from emergencies or examinations for active-duty members is performed at the dental clinic. However, the TRICARE Active Duty Dental Plan for off-base referrals may be utilized for certain specialty care or to maintain appointment availability within the AF standard of 21 days. 19th Medical Group Pharmacy Services Hours of operation: 7:30 a.m. to 4:30 p.m., Monday through Friday. Closed on weekends and federal holidays and down days. The 19th Medical Group, including the pharmacy, closes at noon the last Thursday of each month for training day. It is advisable to call prior to visiting if there is any uncertainty as to whether the pharmacy may be closed. To speak with a member of the pharmacy staff, call (501) 987-7446. 22 Base Units New Prescriptions: All new prescriptions are processed at the main pharmacy. The pharmacy accepts both military and civilian prescriptions for eligible beneficiaries. Patients must check in with pharmacy staff in order to activate new and renewal prescriptions. Patients should utilize the automated queuing system located at the volunteer desk in the pharmacy lobby to facilitate check-in based on prescription type and/or desired pickup time. New civilian prescriptions are processed between 7:30 a.m. to 11:30 a.m. and 1 p.m to 4 p.m. Prescriptions entered by military providers are processed anytime between the hours of 7:30 a.m. to 4 p.m. New prescriptions will be filled for items carried on the pharmacy formulary. Copies of the formulary are available on the base website: www.littlerock.af.mil (look under the “Community Interest” section on the right hand side of the homepage and click on “Pharmacy Formulary”). Hard copies of the formulary are also available at the main pharmacy. The pharmacy does not accept new prescriptions or prescription renewals via telephone or fax from provider’s offices, hospitals or nursing homes. Electronic or stamped signatures are not accepted for controlled substances. Drug information and patient education are provided with all new prescriptions and are available from the pharmacy staff upon request. Prescription Drop-Off: Individuals who are unable to wait for prescriptions to be processed may drop them off to be processed later. Prescriptions dropped off before 1 p.m. are available after 2 p.m. the same day or the following duty day. Prescriptions dropped off after 2 p.m. will be ready for pick-up the following duty day during normal duty hours. Due to limited shelf space, prescriptions not picked up within 72 hours will be returned to stock. This rule also applies to patients seen at the base medical clinic. LITTLE ROCK 2013 AFB GUIDE
Quantity and Refill Limitations: Physicians may prescribe up to a 90-day supply for maintenance medications (e.g., blood pressure, diabetic medications, etc.) with refills for up to one year from the date the prescription was written, except for controlled substances (e.g., pain medications, certain sleeping medications, etc). Controlled substances or narcotics may be filled for up to a 30-day supply with up to five refills within six months of the date the prescription was written. No refills are permitted for schedule II controlled substances. (ADHD medications can be written for a 90-day supply with no refills.) Refill Prescriptions: All refills are processed at the refill pharmacy. The pharmacy has a mandatory call-in refill policy, with an automated telephone refill system available at all times. Patients with touch-tone or rotary dial telephones may use this system by calling (501) 987-7457, or by calling the toll-free number, (877) 329- 5762. Refills may be called in once 75 percent of the prescription has been used. Items will be kept on the shelf for seven days once phoned in. Prescription Transfers: Patients with active (nonexpired) prescriptions originally filled at other pharmacies (either military or civilian) with refills remaining may bring the original label to the pharmacy to have the remaining refills “transferred” to this facility. Please allow three duty days to process transferred prescriptions. Note: Due to time zone differences, prescription transfers from OCONUS bases may require additional processing time. Picking Up Prescriptions: As a patient safety measure, anyone picking up a prescription on behalf of another patient (except for dependent children under 18 years of age) must be in possession of the patient’s military ID card (or a photocopy of both the front and back of the ID). Parents or legal guardians must pick up prescriptions for dependent children under 18 years of age. The child’s military ID card is very helpful, but not required, to validate eligibility, especially if the child has a different last name and Social Security number than the sponsor or person picking up the medication. Options Other Than the Base Pharmacy: If your medication is not available at the base pharmacy, you have the following options to obtain a prescription: TRICARE Mail Order Pharmacy (TMOP): For up to a 90-day supply, formulary generic items are available for no co-pay, formulary brand medications are available for a $9 co-pay, and non-formulary medications are available for a $25 co-pay as written by the provider (a prior authorization or medical necessity form filled out by your provider may reduce the $25 co-pay to $9). TRICARE Retail Network: If in need of a medication for an acute illness or condition (e.g., antibiotics, pain medications, etc.) when the base pharmacy is closed, or for a medication not carried on the base formulary, patients may choose to use a TRICARE Retail Network Pharmacy (most local pharmacies, with the exception of Walgreens). For up to a 30-day supply, formulary generic items are available for a $5 co-pay, formulary brand medications are available for a $12 co-pay, and non-formulary medications are available for a $25 co-pay as written by the provider (a prior authorization or medical necessity form filled out by your provider may reduce the $25 co-pay to $12). The TMOP and network pharmacy benefit are available to TRICARE-eligible retirees and their family members. The TMOP formulary contains most FDA-approved oral and topical prescription medications. Several classes of medications are excluded, such as drugs for weight control, smoking cessation, cosmetic purposes, etc. For more information regarding your TRICARE Pharmacy benefit, visit the TRICARE service center in Bldg. 1090, or www.express-scripts.com/TRICARE. Third Party Collections (TPC): DoD policy requires MTF personnel to verify the TPC status of all non-activeduty members on an annual basis. Pharmacy staff will refer patients whose status is not current to the TPC office to comply with this requirement. LITTLE ROCK 2013 AFB GUIDE Base Units 23
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Page 7 and 8: U.S. Air Force Photo: By Staff Sgt.
Page 9 and 10: Consolidated Support Facility Locat
Page 11 and 12: followed by the 384th Bombardment W
Page 13 and 14: The era of the Stratojet at Little
Page 15 and 16: The present In the first decade of
Page 17 and 18: Little Rock AFB Units Little Rock A
Page 19 and 20: short reach of the B-47. In 1962 th
Page 21: 19th Maintenance Group The 19th Mai
Page 25 and 26: earned the Air Force Outstanding Un
Page 27 and 28: During Operations Desert Shield and
Page 29 and 30: On-Base Housing The Landings at Lit
Page 31 and 32: Schools Bldg. 668 • (501) 987-894
Page 33 and 34: Auto Hobby Location: Bldg. 656 •
Page 35 and 36: (U.S. Air Force photo by Senior Air
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Page 39 and 40: The Little Rock AFB clinic is staff
Page 41 and 42: FAM Camp Location: Bldg. 586 Phone:
Page 43 and 44: leadership development, education a
Page 45 and 46: Information and Referral An A&FRC c
Page 47 and 48: Retiree Activities Office Bldg. 125
Page 49 and 50: panfish. Almost any body of water y
Page 51 and 52: Photo:Little Rock River Market. Ark
Page 53 and 54: North Little Rock Across the river
Page 55 and 56: Road Trips Ramble on down the Great
Page 57 and 58: Hot Springs National Park Visit Hot
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