Download - Pennsauken
Download - Pennsauken
Download - Pennsauken
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Page 18 ALL AROUND PENNSAUKEN<br />
April 2013<br />
THE MERCHANTVILLE-PENNSAUKEN WATER COMMISSIONS ASKS<br />
THAT YOU PLEASE PAY YOUR BILL IN FULL AND ON TIME.<br />
Our Guidelines For Non-Payment Turn-<br />
Offs Are As Follows:<br />
If you receive a shut-off notice, please forward<br />
payment to the MPWC by the notice date.<br />
Visit our office to pay your bill in person using<br />
cash, check or money order during regular business<br />
hours. If you need to drop off your payment during<br />
non-business hours, you can use the drop box/mail<br />
slot on the side of our building. Please do NOT put<br />
cash payments in the drop box. You can also pay<br />
The Merchantville-<strong>Pennsauken</strong> Water Commission meets<br />
on the second Thursday of each month at 6:00 p.m.<br />
These meetings are open to the public and are now<br />
being held at 6751 Westfield Avenue, <strong>Pennsauken</strong>.<br />
Questions about your service?<br />
Call 663-0043 Monday through Friday, 8:00 a.m. to 4:00 p.m.,<br />
emergencies – call 663-0045 anytime.<br />
online by visiting our website at www.mpwc.com<br />
and using your major credit card or debit card (Visa<br />
credit cards are not accepted at this time, but you<br />
may use your Visa debit card), or pay using your<br />
checking account. Please have your account number<br />
and pin available for making online payments.<br />
You can also mail your payment to the MPWC.<br />
Please consider the number of days a mailed payment<br />
may take to reach our office. Mail your payment<br />
far enough ahead of the due date so that it can<br />
IMPORTANT INFORMATION<br />
ABOUT YOUR REMOTE READ DEVICES<br />
If you have a remote device on the exterior of your property that allows us to read your<br />
water meter, we need to verify that it is working properly and recording your water usage accurately.<br />
Recent issues with the remotes have caused inaccurate readings and higher customer bills.<br />
Please help us keep your readings accurate and costs as low as possible.<br />
Please compare the reading on your remote device with the meter inside your home<br />
and contact the MPWC with both readings. You may record your readings below<br />
and call the number listed.<br />
Outside Remote: ___________________________<br />
Inside Meter: ______________________________<br />
To Report Your Readings Call 856-663-6355<br />
Please contact us with your In/Out readings at your earliest convenience so that<br />
we can provide accurate billing and correct any discrepancies immediately.<br />
Thank You For Your Cooperation!<br />
If you have specific questions, please contact our office during regular business hours,<br />
Monday – Friday, from 8:00 a.m. until 4:00 p.m.<br />
be received and processed before the turn-off date.<br />
Please note that when choosing to use the “Bill Pay”<br />
feature through your bank, your payment to the<br />
MPWC will be delayed by several business days. We<br />
DO NOT immediately receive those payments;<br />
they are mailed to us in the form of a paper check<br />
from your bank.<br />
The MPWC does not accept promises for payment.<br />
Your payment MUST BE MADE prior to<br />
the date on the shut-off notice or your service will<br />
be terminated. Once your service is terminated, a<br />
fee of $60.00 will be applied to the open balance on<br />
your account and must be paid along with the open<br />
balance in order to have service restored.<br />
Keep in mind that if your service is shut-off, it will<br />
not be restored until after 2:00 p.m., even after payment<br />
is received.<br />
If you have questions about your bill, please contact<br />
our customer support center, Monday through<br />
Friday from 8:00 a.m. until 4:00 p.m.<br />
ATTENTION CUSTOMERS: Stay<br />
Informed and Sign Up To Be Notified!<br />
The MPWC recently launched a new website with our customers in mind. We’ve<br />
redesigned the site to answer your questions! Visit us on the web at www.mpwc.com.<br />
Can’t find what you’re looking for? Click on the “Contact Us” page and let us know<br />
how we can improve our site to better serve our customers.<br />
While visiting out new site, remember to sign up for the Community Notification<br />
System. Our notification system keeps customers informed of water emergencies<br />
and other critical events in the area. There are times when service in your area may<br />
be temporarily impacted by events like water main breaks and hydrant flushing. We<br />
now have the capability to notify customers via email, text message, home or cellular<br />
telephone. If you would like to be included in these notifications, please visit our website<br />
at www.mpwc.com and click on the “Notify Me” button.<br />
PAY YOUR BILL ONLINE<br />
The Merchantville-<strong>Pennsauken</strong><br />
Water Commission<br />
Now Accepts Online Payments!<br />
Log onto our website at www.mpwc.com<br />
and select the “Pay Your Bill” button<br />
right from our homepage.<br />
MERCHANTVILLE – PENNSAUKEN WATER COMMISSION<br />
6751 Westfield Avenue, <strong>Pennsauken</strong>, NJ 08110, 856-663-0043<br />
www.mpwc.com<br />
Michael A. Saraceni, COO • Jeffrey Whalen, Superintendent<br />
Mr. Bernhard Kofoet, President • Mrs. Regina Davis, Vice President • Mr. Patrick Brennan, Secretary<br />
Mr. G. Burton German, Treasurer • Mr. Joseph Scavuzzo, Ass’t Secretary/Treasurer