Technical Writing - Emergency Management Institute

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UNIT 2: RESEARCH IN COMMUNICATIONS Research Sources There are two types of research technical writers look for, Primary and Secondary. Primary sources are firsthand. It is the type of information that has not yet been published. It cannot be located through print. It will require a conversation with people you have identified as knowledgeable about your topic. Given the above, where do you think you would find this type of information to support your projects? Secondary sources are those that have been published. Scheduling and identifying meetings with experts presents unique challenges and time may be a factor. Researching published materials through a visit to the local library or an online publication search may provide a foundation to build upon. What other publication sources can you think of? IS-613 Technical Writing Page 2.5
UNIT 2: RESEARCH IN COMMUNICATIONS Primary Sources Primary research requires interaction and is best when seeking information that you cannot locate in print. Sources of primary research are: Interviews – speak with someone who has the information and experience you need. Come prepared with questions you developed in advance. Your time is limited so make it count. Surveys – an excellent way to gather information from a large audience. Anonymous surveys can offer unfiltered feedback. The rate of return for surveys is always a challenge. Observations – for task oriented and performance based functions observations can provide perspective and information on structured processes and procedures. Primary Research When have you observed or participated in primary research? IS-613 Technical Writing Page 2.6
Page 1 and 2: Technical Writing Independent Study
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IS-613 Technical Writing Version 1.
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IS-613 Technical Writing Version 1.
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