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Technical Writing - Emergency Management Institute

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UNIT 3: COMMUNICATION CONSIDERATIONS AND MODELS<br />

Communication models<br />

Communication models are used to explain and illustrate the way people exchange<br />

information.<br />

Simple Transaction Model<br />

The Simple Transaction Model is a<br />

representation of two-way communication<br />

between a sender and receiver.<br />

The sender originates the message and sends it<br />

to the receiver. The delivery methods may be<br />

face-to-face, telephone, or written message, such<br />

as email.<br />

The receiver interprets the message and provides<br />

feedback to the sender.<br />

The sender will process the feedback and modify<br />

the message appropriately.<br />

IS-613 <strong>Technical</strong> <strong>Writing</strong> Page 3.12<br />

Figure 3.1

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