Technical Writing - Emergency Management Institute
Technical Writing - Emergency Management Institute
Technical Writing - Emergency Management Institute
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UNIT 3: COMMUNICATION CONSIDERATIONS AND MODELS<br />
Unit 3 Knowledge Check answers:<br />
1. The five characteristics of technical communication are:<br />
a. Necessity for a specific audience<br />
b. Integration of visual elements<br />
c. Ease of selective access<br />
d. Timeliness<br />
e. Structure<br />
2. The six elements that compose the basis of Ethical Communication are:<br />
a. Legality<br />
b. Honesty<br />
c. Confidentiality<br />
d. Quality<br />
e. Fairness<br />
f. Professionalism<br />
3. The six elements which impact cultural preferences in technical communication<br />
are:<br />
a. Formality<br />
b. Directness<br />
c. Language<br />
d. Humor<br />
e. Personal space<br />
f. Eye contact<br />
4. The three communication models are:<br />
a. Simple Transaction Model<br />
b. Interference Transaction Model<br />
c. CMAPP Communication Model<br />
IS-613 <strong>Technical</strong> <strong>Writing</strong> Page 3.16
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