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Technical Writing - Emergency Management Institute

Technical Writing - Emergency Management Institute

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UNIT 3: COMMUNICATION CONSIDERATIONS AND MODELS<br />

Ease of selective access<br />

Selective access in technical communication ensures a format that allows readers to<br />

skim materials to gain a quick understanding of the message. A reader can determine<br />

which elements they wish to return to and focus on.<br />

This self-directed approach appeals strongly to adults attempting to learn new<br />

information.<br />

Timeliness<br />

<strong>Technical</strong> communication has an expiration date. The<br />

information you prepare today may become outdated in the<br />

near future.<br />

A computer manual more than a few years old may have<br />

outlived its usefulness.<br />

If readers are not computer savvy then paper based delivery<br />

may be the best vehicle. If they are computer savvy will they<br />

use computers to access the document or will their location<br />

limit their options? Will they print it anyway?<br />

Will information need to be updated on a regular basis, if so how often - daily,<br />

weekly, or monthly? Plan a scheduling strategy to remain timely with information.<br />

IS-613 <strong>Technical</strong> <strong>Writing</strong> Page 3.6

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