VoIP SIP service administration - Alcatel-Lucent Eye-box Support

This document explains how to configure the ECS VOIP - SIP service.
We will see 3 kind of use of VOIP - SIP service:
- Communications between Virtual Desktop Soft phone Users
- Communications between Virtual Desktop Soft phone User and other station
- Add a click to call button using the VOIP - SIP service in a website
PRE-REQUISITE
Applicable ECS releases: 4.0, 4.0.1, 4.1
1- The following patches are in pre-requisite:
- P-5270
- P-5356
- P-5813
- P-5505
- P-5323
- P-5373
- P-5297
- P-5274
- P-5341
- P-5283
- P-5374
- P-5528
- P-5537
- P-5324
- P-5450
- P-5534
Note: If you don’t have the following pre-requisite, install them in the same order as shown above.
2- VOIP - SIP service requires a Name and a Certificate.
3- Name Server: On this documentation, we assume that the ECS is the name server for the
chosen domain name and client PCs. We assume DNS service is properly configured.
4- Certificate: You must have a certificate properly configured for the Name you have chosen
for the VOIP - SIP service (see document P-
5323_Certificate_Management_Improvements_ed01.pdf)
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